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Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive

4.0 star property
VIP Access

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Photo gallery for Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive

A resort pool with a clear view of the ocean, palm trees, and a distinctive red building.
A restaurant with a chef performing a fire act, diners seated at tables, and a bar area in the background.
An aerial view of a resort with multiple buildings, a beach, and a pool area.
A beach scene with sun loungers, palm trees, and thatched umbrellas.
A lobby with a central reception desk, large columns, and a decorative ceiling.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪5 min drive‬
  • Place, Playa 88
    ‪5 min drive‬
  • Place, Gran Coyote Golf
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪53 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite, 1 Bedroom, Beachfront

In-room dining

Suite, 1 Bedroom, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Ocean View

43-inch plasma TV with satellite channels, TV

Suite, 1 Bedroom, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Beachfront

Balcony view

Suite, 2 Bedrooms, Beachfront

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Murphy Beds and 2 Double Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Ocean View

Terrace/patio

Suite, 2 Bedrooms, Ocean View

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Murphy Beds and 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds, Beachfront

Pillowtop beds, in-room safe, individually decorated

Junior Suite, 2 Double Beds, Beachfront

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds, Ocean View

Pillowtop beds, in-room safe, individually decorated

Junior Suite, 2 Double Beds, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room

Pillowtop beds, in-room safe, individually decorated

Premium Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds
  • Free WiFi

View all photos for Standard Room

Pillowtop beds, in-room safe, individually decorated

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Corasol within a mile (2 km) of Punta Esmeralda Beach, Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive is within a few miles (5 km) of other popular sights such as Quinta Avenida. This 252-room, 4-star property welcomes business and leisure travelers with 6 outdoor pools, a full-service spa, and 5 restaurants.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playa Xcalacoco - 5 min drive - 1.1 miles
  • Playa 88 - 5 min drive - 1.6 miles
  • Gran Coyote Golf - 6 min drive - 1.4 miles
  • Mamitas Beach - 7 min drive - 2.4 miles
  • Quinta Avenida - 8 min drive - 2.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪La Laguna - ‬15 min walk
  • ‪Las Máscaras - ‬15 min walk
  • ‪El Templo - ‬14 min walk
  • ‪Bar L'Elefant - ‬12 min walk
  • ‪Snack El nido - ‬14 min walk

About this property

Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive

Guests of Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive have access to a full-service spa, 6 outdoor pools, and a children's pool. Free valet parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this beach property include a gym, 4 hot tubs, and a sauna.
43-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, microwaves, and coffee makers.
2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 6 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Things to do

  • 2 outdoor tennis courts
  • 4 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • 18 buildings
  • 4 floors
  • Built in 2006
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 3.36 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 600 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 25
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive options at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive?

Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive has all inclusive rates that come with all meals and many onsite activities included. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive?

As of Jul 11, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive on Aug 10, 2026 start from $265, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive?

Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What can I see within easy reach of Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive?

This property is situated in Corasol, close to Playa del Carmen Main Beach, Quinta Avenida, and Punta Esmeralda Beach. You'll also find El Camaleón Mayakoba Golf Course and Gran Coyote Golf within a short drive.

Is parking available on site at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive?

Yes, uncovered valet parking is offered for free at the property.

Is there a spa available at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, massages, and facials.

Does Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive have a casino?

No, Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive doesn't have a casino.

Is there an indoor pool at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and 4 hot tubs.

Is Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive good for couples?

This beachfront property offers plenty of amenities for couples including a beachfront restaurant, 6 outdoor pools, and a swim-up bar.

Are there hot tubs at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive?

No, but this property does have a sauna.

Does Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive have a restaurant with a breakfast menu?

Yes, Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive.

Are there connecting rooms at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive?

No, there aren't connecting guestrooms at this property.

Where is the closest airport to Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive?

The closest major airport to Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive is Cozumel Intl. Airport (CZM), which is 26.1 mi away (262 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 28.7 mi away.

Are there rooms with balconies that I can book at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive?

Yes, every guestroom at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive comes with a balcony and some offer ocean views.

Does Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive.

Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1061 out of 1877 reviews
Rating 8 - Good. 450 out of 1877 reviews
Rating 6 - Okay. 228 out of 1877 reviews
Rating 4 - Poor. 75 out of 1877 reviews
Rating 2 - Terrible. 63 out of 1877 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family resort to stay at.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Fabiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly and the food was super good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Iaroslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ☺️place to visit and enjoy, especially with kids ☺️
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jamie Lee Carlson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, spacious rooms and large pools!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Tate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with wonderful staff
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful , I enjoy this vacation, hospitality food ,entertainment!
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Wilson

Liked: Cleanliness
Staff very friendly love that beach is close to pool
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place is very clean
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Sung Uk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food!!!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place , staff are awesome and friendly, food and drinks are amazing
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Jaroslaw

Liked: Cleanliness, amenities, property conditions & facilities
Staff was grate the food grate room clean and comfortable
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained space. Employees are friendly and helpful. Would stay here again.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Denise De La Garza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice relaxing resort.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, the room and resort were well cared for.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were great! Food was delicious. Catered to allergies really well.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Dakota

Liked: Cleanliness, property conditions & facilities
Clean rooms, nice staff
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was stellar! Beautiful rooms with comfy beds. Great food and plenty of variety. Poolside seats were plentiful and the ocean view was stellar. Best of all, super friendly staff. Would absolutely stay here again!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Lisa Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options were good for kids. Pools and activities very nice. Clean and well maintained. Only negative was hard to get a dinner reservation for better restaurants. Limited seats and members get preference.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were super friendly and helpful
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

chanthida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staffs and excellent services. property is very beautifull.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family. Rooms are spacious condos with bedroom, kitchen, dining and pull down murphy beds in the living room. Food was great. Pools awesome. Really awesome staff.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Timothy Ervin Vande

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools, rooms, and grounds always clean. The staff is always friendly and looking to help.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Paul David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from a wonderful family vacation at Royal Haciendas Resort and had an absolutely fantastic time! From the moment we arrived, the warm and attentive staff made us feel truly welcome. They were incredibly kind, helpful, and always went the extra mile to ensure we had everything we needed. The food was consistently good with plenty of variety to keep everyone happy — my wife and I especially enjoyed the fresh options, and the kids loved having so many choices. Speaking of the kids, they had a blast! The resort’s amazing pools were the highlight of our trip — clean, beautifully maintained, and perfect for hours of family fun and relaxation. The only downside was the significant sargassum seaweed on the beach during our stay, which made ocean access less enjoyable. However, the incredible pools more than made up for it, and we still had a memorable beachside experience overall. We would highly recommend Royal Haciendas Resort for families looking for a relaxing and fun getaway. Thank you to the entire team for creating such special memories for us! We hope to return soon
Stayed 5 nights in Jun 2026