Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Relax by the pool surrounded by palm trees and a shaded cabana.
Enjoy a meal with a view of the ocean from this dining area with a table set for a delicious meal.
Enjoy ocean views from the bar area with stools and chairs.
Relax in a serene spa area featuring a circular hot tub and mosaic tile floor.
Relax by the oceanfront pool, surrounded by elegant Mediterranean-style buildings and sun loungers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Quinta Avenida
    ‪3 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(50 reviews)
  • 263 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 263 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds

7.8 out of 10
Good
(8 reviews)
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(53 reviews)
  • 425 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

8.4 out of 10
Very good
(44 reviews)
  • 425 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(9 reviews)
  • 425 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(74 reviews)
  • 520 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Master)

  • 1021 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(10 reviews)
  • 562 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (Master)

  • 1057 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is next to popular attractions like Playa del Carmen Main Beach and Mamitas Beach. This 287-room, 4-star hotel has 2 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Mamitas Beach - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Quinta Avenida - 3 min walk - 0.2 miles
  • Quinta Alegría Shopping Mall - 3 min walk - 0.2 miles
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Café México - ‬1 min walk
  • ‪Pelicano's - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
Guests can expect free WiFi and 55-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and free local calls. Change of towels is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

Are there all-inclusive rate plans at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive has all inclusive rates that come with all meals and many onsite activities included.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of Aug 10, 2025, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on Aug 11, 2025 start from $204.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to do near Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

This hotel is situated in Downtown Playa del Carmen, just steps from Playa del Carmen Main Beach and Mamitas Beach, and within a short walk of Quinta Avenida. You'll also find Playa del Carmen Maritime Terminal and Playacar Beach less than a mile away.

Will I be able to park at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Bicycle parking is also available for guests.

Is there a spa available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

There is a full-service spa available for guests to enjoy and services include sports massages, deep-tissue massages, couples treatments, and body wraps.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a casino at the property?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

This adults-only hotel offers plenty of amenities for couples including a beach bar, 2 outdoor pools, and 6 restaurants.

Are there hot tubs at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, but guests can enjoy a steam room at this hotel.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a restaurant with a breakfast menu?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't have a restaurant that serves breakfast.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive though service animals are welcome.

Are there connecting rooms at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

The closest major airport to Wyndham Alltra Playa del Carmen Adults Only All Inclusive is Cozumel Intl. Airport (CZM), which is 21.5 mi away (254 minutes by car).

Are there rooms with balconies at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy ocean or city views.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1487 out of 2600 reviews
Rating 8 - Good. 630 out of 2600 reviews
Rating 6 - Okay. 280 out of 2600 reviews
Rating 4 - Poor. 97 out of 2600 reviews
Rating 2 - Terrible. 106 out of 2600 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

thomas maurice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence experience at this property, the staff was amazing and the food was good. Very clean in and out, very spacious rooms with good AC.
Stayed 4 nights in Jul 2025

10/10 Excellent

Cleasice M

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the resort hated the music at pool
Stayed 4 nights in Jul 2025

10/10 Excellent

Angelica

Stayed 4 nights in Jul 2025

8/10 Good

Amber Nicole, Richwood

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Courtney

Stayed 3 nights in Jun 2025

2/10 Terrible

John

Disliked: Amenities, property conditions & facilities
No hot water in the shower. No beach, a little sand and then rocks. Best you could do is walk ankle deep, no more. Seaweed everywhere! Tried to upsell us on a room, bunch of BS. Avoid at all costs! We will never visit this property again!!
Stayed 7 nights in Jun 2025

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Near downtown playa del Carmen. Right on the beach unfortunately it was sargasso season I know it would have been beautiful otherwise.
Stayed 4 nights in Jun 2025

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2025

10/10 Excellent

Stacy

Stayed 3 nights in May 2025

10/10 Excellent

Jose

Stayed 3 nights in May 2025

6/10 Okay

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, live entertainment should last until 12 am. The bar closes at 11 pm & it would be nice if they closed at 12 am.
Stayed 3 nights in May 2025

10/10 Excellent

Irma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved having a balcony and the calmness to relax. We were so impressed with the courteousness and helpfulness of all hotel staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Wei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only inconvenience is there is no access to the beach directly from the hotel, need to go outside the hotel. Everything else is great. Staff very helpful and friendly. Love their snack bars and the ice cream.
Stayed 6 nights in Apr 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Only downfall was no free parking. Otherwise it was a perfect vacation and the food was incredible. What an awesome vacation.
Stayed 4 nights in May 2025

8/10 Good

Rodney Dwayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I had was the Mexican Restaurant on site was only open for dinner.
Stayed 7 nights in May 2025

8/10 Good

Aimee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on a public beach access so can be noisy if you are on that side. Even early in the morning. The staff is extremely hospitable and friendly. The activities director David is funny and excellent! Pablo by the pool took great care of us. The beach access is not good and disappointing. Overall a very nice stay.
Stayed 5 nights in May 2025

10/10 Excellent

Kelvin

Traveled with group
Liked: Amenities
Great staff
Stayed 6 nights in May 2025

8/10 Good

Brigida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Erika Sumaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First I want to say I had a great time at the hotel. The staff is amazing and super nice and helpful. Diego a doorman was an angel helping us with the parking situation and went above and beyond. Now, the reason it’s not 5 stars is because of the beach situation. There is no real usable beach for this property. You got sand and rocks, but the pool area is great for laying out and drinking. In addition the property has NO parking if you have a rental like we got. It’s street metered parking and you have to add money every few hours. Overall we had a great time on the property.
Stayed 4 nights in May 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Facility was really nice, food ok, only really bad part was no beach. What little beach they have is terrible.
Stayed 5 nights in May 2025

10/10 Excellent

Giosue

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent condition. The only drawback is lack of beachfront.
Stayed 5 nights in Apr 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great! The property was nice but the shower and pool were moldy. They could use a good scrub. Other than that it was great!
Stayed 4 nights in May 2025

10/10 Excellent

Laura Marie

Stayed 5 nights in Apr 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very beautiful and well maintained. The staff was awesome and the food was incredible.
Stayed 4 nights in Apr 2025

8/10 Good

Srikanth

Liked: Amenities, property conditions & facilities
Small but very nice property. Food was amazing. Location unbeatable right at 5th avenue. Beach not great but walk 5 mins towards Hilton and u have a great beach. My room had balcony facing the street and very loud at nights, so tough on sleep. Overall excellent value property.
Stayed 3 nights in May 2025