Moon Palace Nizuc - All inclusive

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Aerial view
Property video
On the beach, white sand, sun loungers, beach umbrellas
Superior Deluxe Ocean View - Kids & Teens Free | View from room
Superior Governor Suite Ocean View - King Size Bed | Sundeck

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Cancun-Chetumal Km. 340, Riviera Maya, Cancun, QROO, 77500
  • Place, Moon Palace Golf Club
    ‪1 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Delfines Beach
    ‪32 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Superior Deluxe Garden View - Kids & Teens Free

8.8 out of 10
Excellent
(62 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Superior Deluxe Ocean View - Kids & Teens Free

8.6 out of 10
Excellent
(17 reviews)
  • Partial ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Superior Honeymoon Suite Ocean Front - King Size Bed

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Deluxe Ocean Front - Kids & Teens Free

9.0 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Superior Governor Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Superior Family Suite Garden View - Kids & Teens Free

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Superior Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Garden view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Three Bedroom Villa

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds
  • Free WiFi

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About the neighborhood

Cancun

Moon Palace Nizuc - All inclusive places you 1 mi (1.6 km) from Moon Palace Golf Club. This 709-room, 5-star property welcomes business and leisure travelers with 3 outdoor pools, a golf course, and a full-service spa.

What's nearby

  • Moon Palace Golf Club - 1 min walk - 0.0 miles
  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.3 miles
  • Riviera Cancun Golf Resort - 8 min drive - 2.6 miles
  • Delfines Beach - 32 min drive - 15.9 miles
  • La Isla Shopping Mall - 45 min drive - 20.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Digit Bar - ‬19 min drive
  • ‪Lobby Bar - ‬2 min walk
  • ‪Aroma Café - ‬19 min drive
  • ‪Copal - ‬18 min drive
  • ‪Grand Lobby Bar - ‬18 min walk

About this property

Moon Palace Nizuc - All inclusive

Moon Palace Nizuc - All inclusive features a golf course, a full-service spa, and 3 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 26 per person roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with access to locker space, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a gym, and outdoor tennis courts.
Guests can expect to find free WiFi and 47-inch Smart TVs with digital channels and Netflix. Memory foam beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include indoor private hot tubs, balconies, and minibars.
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWE Spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Caporales
  • Carvao
  • Manglar
  • Palapa Pelícanos
  • Sweet & Coffee

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 36 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • No elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 34 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 005-007-000963/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

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Frequently asked questions

Is a free cancellation option available at Moon Palace Nizuc - All inclusive?

Moon Palace Nizuc - All inclusive offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Moon Palace Nizuc - All inclusive?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at Moon Palace Nizuc - All inclusive on Jun 9, 2026 start from $519, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Moon Palace Nizuc - All inclusive?

This property is located in Cancun, a short 19-minute walk from Moon Palace Golf Club and also 6 minutes on foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Xoximilco and Arrecife de Puerto Morelos National Park within a short drive.

Will I be able to park at Moon Palace Nizuc - All inclusive?

Yes, valet and self parking are offered for free at the property. An electric car charging station and bicycle parking are also available.

Is a spa located at Moon Palace Nizuc - All inclusive?

AWE Spa is the property's spa and services include deep-tissue massages, hot stone massages, body wraps, and hydrotherapy.

Are there luxury amenities available at Moon Palace Nizuc - All inclusive?

Yes, guests can indulge in luxuries such as a private indoor hot tub, 6 restaurants, and champagne service at this property.

Does Moon Palace Nizuc - All inclusive feature a casino?

No, Moon Palace Nizuc - All inclusive doesn't have a casino.

Will I find an indoor pool at Moon Palace Nizuc - All inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 7:00 AM and 7:00 PM.

What do couples enjoy most about Moon Palace Nizuc - All inclusive?

At this beachfront property, there are many amenities for couples, including a private indoor hot tub and champagne service in each guestroom, and some feature ocean view.

Does Moon Palace Nizuc - All inclusive have a hot tub?

No, but guests can enjoy a sauna at this property.

Does Moon Palace Nizuc - All inclusive have a restaurant with a breakfast menu?

Yes, Moon Palace Nizuc - All inclusive has 6 restaurants, and serves free buffet breakfast.

Will Moon Palace Nizuc - All inclusive allow pets to stay free of charge?

No, pets aren't allowed at Moon Palace Nizuc - All inclusive though service animals are welcome.

Does Moon Palace Nizuc - All inclusive have connecting rooms available?

Yes, you can book connecting rooms at this property for your group or family vacation.

Where is the closest airport to Moon Palace Nizuc - All inclusive?

The closest major airport to Moon Palace Nizuc - All inclusive is Cancun Intl. Airport (CUN), which is 7.7 mi away (18 minutes by car).

Can I book a room with a balcony at Moon Palace Nizuc - All inclusive?

Yes, every guestroom at Moon Palace Nizuc - All inclusive comes with a balcony and some offer ocean and garden views.

Does Moon Palace Nizuc - All inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Moon Palace Nizuc - All inclusive.

Moon Palace Nizuc - All inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 652 out of 1014 reviews
Rating 8 - Good. 201 out of 1014 reviews
Rating 6 - Okay. 86 out of 1014 reviews
Rating 4 - Poor. 38 out of 1014 reviews
Rating 2 - Terrible. 37 out of 1014 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Han kyong

Liked: Cleanliness, amenities, property conditions & facilities
Everything was absolutely perfect during our stay at Moon Palace.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Harshavardhan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely helpful. Clean and food was great
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities
Everything was great! A top notch resort.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff was nice,
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. There are a lot of restaurants and food quality is great! We love the ice cream and dessert bar!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rian

Liked: Cleanliness, amenities, property conditions & facilities
We always have the best time at Moon Palace. Amazing rooms. The restaurants are soooo good.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Salim

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice and clean. Staff were very helpful and courteous. I highly recommend this resort. Food was awesome too.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanest resort we’ve been to. Very good staff. Hermelindo is the best pool waiter ever.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were beautiful. The staff were very polite and helpful. Beautiful pools and the beach was gorgeous. Plenty to do and lots of places to eat.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Ketsara

Liked: Cleanliness, amenities, property conditions & facilities
Great services, great food,
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Brindha

Nice resort with lot of amenities
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

manikdeep singh

Liked: Cleanliness, amenities, property conditions & facilities
It was nice staying here we lived jn nizuk no compliant on anything, food, kids activities, shows all was amazing. It is amazing for families
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Whitney

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, Excellent food, Excellent place for kids, excellent employees, exceptional pool
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Staff accommodated all requests with pleasure.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The Moon Palace Nizuc was incredible! All inclusive is the way to go! The rooms, the staff, the facilities, the food, the activities and the beaches were amazing! My wife and I had an amazing time and we are coming back next year!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

DHAVAL KARSANBHAI

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, staff very nice always willing to help.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Ratneswaran

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are very good and the staff are very friendly 👌
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Maria Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
The service and staff were outstanding, especially since it was high season.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Yajaira Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The staff, hospitality, clean room, the food and all services were available when needed! Amazing place and the people were great!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

endre

Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities
The whole facility was clean. Staff was great and very attentive. Food was top notch and entertainment was grand.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mahesh Walmik

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amazing staff, good amenities
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly, helpful from the minute we stepped out of our taxi. Room was impeccably clean.
Stayed 1 night in Jan 2026