Moon Palace Nizuc - All inclusive

Property class: 5 and above
VIP Access

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Photo gallery for Moon Palace Nizuc - All inclusive

A resort pool area with a water slide, lounge chairs, and a sunset view.
Property video
A bar area with a large, ornate chandelier, multiple bar stools, and a variety of bottles on the counter.
A modern hotel room with a dining area, a sofa, a coffee table, and a view of the ocean.
A hotel room with a large bed, a bathtub, a bathroom with a mirror, and a view of the ocean.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Cancun-Chetumal Km. 340, Riviera Maya, Cancun, QROO, 77500
  • Place, Moon Palace Golf Club
    ‪1 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Delfines Beach
    ‪29 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Superior Deluxe Garden View - Kids & Teens Free

8.6 out of 10
Excellent
(67 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Superior Deluxe Ocean View - Kids & Teens Free

8.4 out of 10
Very good
(18 reviews)
  • Partial ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Superior Honeymoon Suite Ocean Front - King Size Bed

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Deluxe Ocean Front - Kids & Teens Free

9.0 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Superior Governor Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Sofa Bed

Superior Family Suite Garden View - Kids & Teens Free

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Three Bedroom Villa

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

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About the neighborhood

Cancun

Moon Palace Nizuc - All inclusive places you adjacent to Moon Palace Golf Club.

What's nearby

  • Moon Palace Golf Club - 1 min walk - 0.0 miles
  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.3 miles
  • Riviera Cancun Golf Resort - 8 min drive - 2.6 miles
  • Delfines Beach - 29 min drive - 15.9 miles
  • La Isla Shopping Mall - 39 min drive - 20.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Lobby Bar - ‬2 min walk
  • ‪Digit Bar - ‬19 min drive
  • ‪Grand Lobby Bar - ‬18 min walk
  • ‪Aroma Café - ‬19 min drive
  • ‪Boulangerie - ‬19 min walk

About this property

Moon Palace Nizuc - All inclusive

Moon Palace Nizuc - All inclusive features a golf course, a full-service spa, and 3 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 26 per person roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, access to locker space, and concierge services. Additional amenities include a children's pool, a gym, and outdoor tennis courts.
Guests can expect to find free WiFi and 47-inch Smart TVs with digital channels and Netflix. Memory foam beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include indoor private hot tubs, balconies, and minibars.
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWE Spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Restaurants on site

  • Caporales
  • Carvao
  • Manglar
  • Palapa Pelícanos
  • Sweet & Coffee

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 005-007-000963/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

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Frequently asked questions

Is a free cancellation option available at Moon Palace Nizuc - All inclusive?

Moon Palace Nizuc - All inclusive offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Moon Palace Nizuc - All inclusive?

As of Oct 4, 2026, prices found for a 1-night stay for 2 adults at Moon Palace Nizuc - All inclusive on Oct 13, 2026 start from $430, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Moon Palace Nizuc - All inclusive?

Yes, there is an electric car charging station and bicycle parking available.

Is a spa located at Moon Palace Nizuc - All inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, aromatherapy, and reflexology.

Does Moon Palace Nizuc - All inclusive feature a casino?

No, Moon Palace Nizuc - All inclusive doesn't have a casino.

Does Moon Palace Nizuc - All inclusive have a restaurant with a breakfast menu?

Yes, Moon Palace Nizuc - All inclusive has 6 restaurants, and serves free buffet breakfast.

Will Moon Palace Nizuc - All inclusive allow pets to stay free of charge?

No, pets aren't allowed at Moon Palace Nizuc - All inclusive though service animals are welcome.

Where is the closest airport to Moon Palace Nizuc - All inclusive?

The closest major airport to Moon Palace Nizuc - All inclusive is Cancun Intl. Airport (CUN), which is 7.7 mi away (18 minutes by car).

Does Moon Palace Nizuc - All inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Moon Palace Nizuc - All inclusive.

Moon Palace Nizuc - All inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 660 out of 1013 reviews
Rating 8 - Good. 195 out of 1013 reviews
Rating 6 - Okay. 85 out of 1013 reviews
Rating 4 - Poor. 36 out of 1013 reviews
Rating 2 - Terrible. 37 out of 1013 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing vacation
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food , night shows, activities , multiple pools - had a fantastic time!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We totally enjoyed our stay here, Plenty of activities for all age groups. Great variety of food and very courteous staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, friendly and accommodating staff, great food variety, activities for the entire family. Already talking about our next trip back.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good staff breakfast good
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is top notch and one of the best stays in Cancun. You cannot go wrong with staying here and we will be return customers.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best vacation ever
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort. Food was great, customer service was fantastic.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, traveled with 3 kids, we had a great time. Will definitely come back.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic pick, our stay at the Moon Palace Nizuc was great and we’d love to come back.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be going back! The facilities are so nice and the staff was winderful
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time. We stayed a couple of days at Nizuc and a few days at The Grand. It was amazing! From beginning to end. Will definitely go back!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was a quiet relaxing place. Not so crowded like sunrise or the grand. The food is pretty good. Love the coffee shop with crepes, pastries, gelato...the pools are huge. The staff are super nice and attentive. Great experience.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very clean & beautifully landscaped. The staff was incredibly friendly & attentive. Wonderful resort!
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great all-inclusive for high school senior group spring break! Fun at the pool, energetic and attentive staff, food was good!!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent foods! I’ve been to a lot of resort, this place offers for the best foods and beverages. Everything i ate and drink was delicious!
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do the 90 min timeshare to get the two free day pass to grand! Very worth it! Would come back on another promotion definitely worth it! Huge clean properties with bowling, bounce houses playrooms filled with fun, arcades, bumercars, L tag, over 11 pools waterpark great gym spa golf cigar room auditorium etc food was ok. Honestly the streak at The Grill was the best!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Food in specialty restaurants are great! Staff are very friendly.
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was absolutely perfect during our stay at Moon Palace.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Moon Palace! Got married there in 2023 and we love going back every anniversary to celebrate! Quick ride from the airport, delicious food and the staff is top notch!
Stayed 5 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff was nice,
Stayed 8 nights in Dec 2025