The Royal Islander - An All Suites Resort

4.5 star property
Luxury resort on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for The Royal Islander - An All Suites Resort

Exterior
Private beach, white sand, sun loungers, beach umbrellas
Lobby sitting area
Restaurant
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

View in a map
Boulevard Kukulkan km 17.5, Lt Zona Hotelera, Cancun, ROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪6 min walk‬
  • Place, Maya Museum of Cancun
    ‪8 min walk‬
  • Place, Delfines Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬

Room options

Standard Double Room, 2 Double Beds, Beachfront

8.6 out of 10
Excellent
(8 reviews)
  • 420 sq ft
  • Beach view
  • Sleeps 2
  • 2 Double Beds

Suite, 1 Bedroom, Kitchen, Beachfront

8.6 out of 10
Excellent
(8 reviews)
  • 801 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

Standard Villa, 2 Bedrooms, Kitchen, Beachfront

10.0 out of 10
Exceptional
(8 reviews)
  • 1494 sq ft
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Junior Double Room

8.4 out of 10
Very good
(55 reviews)
  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

1 Bedroom Suite with Fully Equipped Kitchen

9.6 out of 10
Exceptional
(22 reviews)
  • 801 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

2 Bedroom Master Suite with Fully Equipped Kitchen

9.4 out of 10
Exceptional
(16 reviews)
  • 1494 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Iberostar Cancun Golf Course, The Royal Islander - An All Suites Resort is within a mile (2 km) of other popular sights such as Delfines Beach. This 179-room, 4.5-star resort has a private beach, a full-service spa, and 4 restaurants.

What's nearby

  • Iberostar Cancun Golf Course - 6 min walk - 0.3 miles
  • Maya Museum of Cancun - 8 min walk - 0.4 miles
  • Delfines Beach - 11 min walk - 0.6 miles
  • Oasis Arena - 16 min walk - 0.8 miles
  • El Rey Ruins - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Starcafé Iberostar Selection Cancún - ‬10 min walk
  • ‪Playa - Beach - ‬19 min walk
  • ‪Noriku - ‬19 min walk
  • ‪Chala - ‬19 min walk
  • ‪Flama - ‬19 min walk

About this property

The Royal Islander - An All Suites Resort

Luxury resort on the beach, with outdoor pool
Guests of The Royal Islander - An All Suites Resort have access to a private beach, a full-service spa, and an outdoor pool. There's free parking and an airport shuttle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include a children's pool, a sauna, and outdoor tennis courts.
Guests can expect free WiFi and 43-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers, and pillowtop beds with premium bedding ensure a restful night. Other amenities include balconies, microwaves, and coffee makers. Limited housekeeping is available.
A private beach, 2 outdoor tennis courts, and complimentary bicycles are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: MXN 260 for adults and MXN 260 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf driving range
  • Mountain biking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Personal motorized watercraft
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Windsurfing

Family friendly

  • Arcade/game room
  • Babysitting
  • Children's club
  • Children's pool
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages

Accessibility

  • Elevator

More

  • 8 buildings
  • 8 floors
  • Built in 1993
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 5000
Express check-out available

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests staying on a Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 10000 per accommodation, per night
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 260 for adults and MXN 260 for children
  • Late check-out fee: MXN 5000 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 25
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the resort at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Royal Islander
Royal Islander Cancun
Royal Islander Condo
Royal Islander Condo Cancun
Royal Islander All Suites Resort Cancun
Royal Islander All Suites Resort
Royal Islander All Suites Cancun
Royal Islander All Suites
The Royal Islander An All Suites Resort
The Royal Islander
Royal Islander Suites Resort

Frequently asked questions

Is a free cancellation option available at The Royal Islander - An All Suites Resort?

The Royal Islander - An All Suites Resort provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What is there to do near The Royal Islander - An All Suites Resort?

This resort is situated in Zona Hotelera within a short 11-minute walk of Iberostar Cancun Golf Course and also 17 minutes on foot from Delfines Beach. You'll also find La Isla Shopping Mall and Hotel Zone Beaches within a short drive.

Is there parking available at The Royal Islander - An All Suites Resort?

Yes, self parking and long-term parking are offered for free at the resort.

Is there a spa at The Royal Islander - An All Suites Resort?

There is a full-service spa available for guests to enjoy and services include massages.

Does The Royal Islander - An All Suites Resort have a casino at the property?

No, The Royal Islander - An All Suites Resort doesn't have a casino.

Is there an indoor pool at The Royal Islander - An All Suites Resort?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

Is The Royal Islander - An All Suites Resort good for couples?

This beachfront resort offers many amenities for couples, including in-room massages as well as a private beach and an outdoor pool.

Are there hot tubs at The Royal Islander - An All Suites Resort?

No, but guests can enjoy a steam room at this resort.

Does The Royal Islander - An All Suites Resort have a restaurant that serves breakfast?

Yes, The Royal Islander - An All Suites Resort has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Royal Islander - An All Suites Resort allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Royal Islander - An All Suites Resort.

Does The Royal Islander - An All Suites Resort have connecting rooms?

No, there aren't connecting guestrooms at this resort.

How far is the airport from The Royal Islander - An All Suites Resort?

The closest major airport to The Royal Islander - An All Suites Resort is Cancun Intl. Airport (CUN), which is 9.7 mi away (16 minutes by car).

Are there rooms with balconies that I can book at The Royal Islander - An All Suites Resort?

Yes, every guestroom at The Royal Islander - An All Suites Resort comes with a balcony with some featuring ocean or garden views.

Does The Royal Islander - An All Suites Resort host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at The Royal Islander - An All Suites Resort.

Reviews

The Royal Islander - An All Suites Resort Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 567 out of 1003 reviews
Rating 8 - Good. 248 out of 1003 reviews
Rating 6 - Okay. 93 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

Reviews

6/10 Okay

Catherine V

Liked: Cleanliness
Disliked: Staff & service
There is nowhere else to go eat. The food there is super expensive tacos are the cheapest food you could buy anywhere and I paid 25 dollars for 3 tacos and 3 quesadillas crazy. The staff members were not the friendliest and the pool was a bit dirty.

10/10 Excellent

Tanairi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love that you can enjoy all Royal Resorts at no additional cost.
Stayed 7 nights in Jul 2023

10/10 Excellent

JASON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
affordable, family friendly, staff is friendly
Stayed 7 nights in Jul 2023

8/10 Good

Natalia

Stayed 6 nights in Jul 2023

10/10 Excellent

Rodolfo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In general, everything was excellent, the only bad point is that they do not have a scale in the entire hotel to weigh the suitcases for the plane.

6/10 Okay

Earth

Disliked: Cleanliness, staff & service
Customer service was poor. The rooms did not reflect what they showed on expedia.and they have a very steep incline to the entrance of the hotel and a golf cart is not provided for someone to come and get you. Also,an ocean view is actually a partial view. if you want an ocean view You must select beach front As well,when we first arrived, there was a very strong overwhelming sweet smell in the vestibule. Would I stay here again. No!
Stayed 5 nights in Jun 2023

8/10 Good

Ross

Traveled with family
Liked: Cleanliness, staff & service
Walking into the lobby was concerning - it smelled of antiseptic cleaner, and was severely outdated. The receptionist, however, was very pleasant and check-in was easy. The room is also outdated, but very clean and the ocean view from the 8th floor was absolutely amazing. The full kitchen is well stocked. The resort grounds are also very clean. The little market in the lobby has a lot of stuff at reasonable prices. We enjoyed the pool and the activity staff were fun and nice. We only at the Cayo Largo restaurant and it was good. The beach is also really nice, equipped with showers to rinse sand/salt off. There is a very steep drop off into the water on the left side of the beach. We stayed in the middle where you could wade into the water for a long ways before it got deep. I liked this place. We were only here for a brief 2-day layover but would happily stay here again for a longer stint.

10/10 Excellent

Civil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel and access to beaches. Staff at the front desk wasn’t so friendly.
Stayed 5 nights in Jul 2023

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location!
Stayed 7 nights in Jun 2023

4/10 Poor

Joe

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Rude staff at counter, cable was down for 3 days nobody did anything about it. Overprice breakfast and not accommodating!
Stayed 8 nights in Jun 2023

4/10 Poor

Rob

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Not really a resort experience
Stayed 2 nights in Jun 2023

10/10 Excellent

Alma

Traveled with family
Great experience with staff. Sad to hear the hotel is closing on 7/15 and all the staff is being let go. Hopefully they get their jobs back.
Stayed 6 nights in Jun 2023

2/10 Terrible

Regina

Liked: Cleanliness, property conditions & facilities
If you have bad knees or any walking limitations this isn’t the place to stay. I hate the fact that it is far from the bus lines and hard to get to the main road so that you could explore. They only allow taxis who overcharge on the property. Front desk is rude but the wait staff is amazing. The swim up bar closes way early as do the restaurants. I won’t stay here again. Also, the balcony was a sham, can’t even fit a chair it’s so slim
Stayed 3 nights in Jul 2023

2/10 Terrible

Hamid

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The property is old and they make you change the room after your first night. It is a timeshare hotel, but they don't tell you until you get moved to new room. Staff do not provide you with the information needed. They do ask you if you need help all the time, but no correct information is provided. Old building and old matress. The hotel needs an upgrade.
Stayed 4 nights in Jun 2023

8/10 Good

Shara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that we had access to all royal locations in the area and they were all accessible via a free shuttle that runs every hour. The accommodations exceeded my expectations. I found the food to be very expensive and the folks in our group with dietary restrictions or allergies had a hard time because allergens were not clearly labeled on buffet items.
Stayed 6 nights in Jun 2023

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for families - believe it’s closing this autumn
Stayed 7 nights in Jun 2023

10/10 Excellent

Alexandro

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Simple, I want to go back. It's so relaxing, so clean so lay back. Loved the placed.....
Stayed 5 nights in Jun 2023

10/10 Excellent

Jim

Stayed 1 night in Jun 2023

10/10 Excellent

Monica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very relaxed and family friendly place.
Stayed 5 nights in Jun 2023

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great vacation!
Stayed 4 nights in Jun 2023

10/10 Excellent

Maria

Stayed 2 nights in Jun 2023

10/10 Excellent

Theodor

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, place and location
Stayed 8 nights in Jun 2023

8/10 Good

Stacey Tamicia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. The rooms and common areas are impeccably clean. There is not much to do on-site. Guests, however, have access to two nearby resorts that offer more activities and restaurant options. It's not luxurious. This is an older yet well-maintained resort. If you are looking for a quiet and low-key stay, the Royal Islander would be a good choice,
Stayed 4 nights in Jun 2023

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are unique.
Stayed 7 nights in Jun 2023

10/10 Excellent

Abby

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very comfortable and all the food options were great. Receptionist and wait staff were all very friendly and helpful. The stretch of beach at this resort is much better than most of the other resorts on the strip.
Stayed 1 night in Jun 2023