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El Secreto Hotel by Bunik

2.5 star property

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Photo gallery for El Secreto Hotel by Bunik

Outdoor spa tub
Exterior detail
Double Room | View from room
Reception
Check-in/check-out kiosk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
5ta Avenida Norte No. 173, Entre Calle 6 y 8, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪11 min walk‬

Room options

View all photos for Suite

Suite | View from room

Suite

  • Garden view
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Double Room

In-room safe, WiFi (free)

Double Room

  • Garden view
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, El Secreto Hotel by Bunik is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Playa del Carmen Main Beach. This 10-room hotel welcomes guests with conveniences like free in-room WiFi, a hot tub, and a terrace.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Central Square - 5 min walk - 0.3 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Mamitas Beach - 11 min walk - 0.6 miles
  • Playacar Beach - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Don Mario Steak and Pasta House - ‬1 min walk
  • ‪Yum Yum - ‬1 min walk
  • ‪Mr. Kiwi - ‬1 min walk
  • ‪El Cahuamo - ‬1 min walk
  • ‪Renzo's Pizza - ‬1 min walk

About this property

El Secreto Hotel by Bunik

At El Secreto Hotel by Bunik, guests have access to free WiFi in public areas, a hot tub, and a terrace. Airport transportation is made easy with an airport shuttle for a fee. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. Additional amenities include laundry facilities and a garden.
TVs come with cable channels, and free WiFi keeps guests connected. Refrigerators, ceiling fans, and safes are also available.
Recreational amenities at the hotel include a hot tub.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Things to do

  • Hot tub

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • This property doesn't allow children 14 and younger (only guests older than 14 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

El Secreto Hotel Playa del Carmen
El Secreto Hotel Bunik Playa del Carmen
El Secreto Playa del Carmen
El Secreto Hotel Riviera Maya/Playa Del Carmen, Mexico
El Secreto Bunik Playa del Carmen
Secreto By Bunik Del Carmen
El Secreto Hotel by Bunik Hotel
El Secreto Hotel by Bunik Playa del Carmen
El Secreto Hotel by Bunik Hotel Playa del Carmen

Frequently asked questions

Is a free cancellation option available at El Secreto Hotel by Bunik?

El Secreto Hotel by Bunik provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What's there to do around El Secreto Hotel by Bunik?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Playacar Beach. You'll also find Playa del Carmen Maritime Terminal and Mamitas Beach less than a mile away.

Will I be able to park at El Secreto Hotel by Bunik?

No, this hotel doesn't offer parking.

Does El Secreto Hotel by Bunik include a casino on the premises?

No, El Secreto Hotel by Bunik doesn't have a casino.

Is there an indoor pool at El Secreto Hotel by Bunik?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is El Secreto Hotel by Bunik good for couples?

Couples staying at this hotel will appreciate amenities like a hot tub plus some guestrooms include a garden view and free WiFi.

Does El Secreto Hotel by Bunik have a hot tub?

No, there isn't a spa tub at this hotel.

Does El Secreto Hotel by Bunik have a restaurant that serves breakfast?

No, El Secreto Hotel by Bunik doesn't have a restaurant that serves breakfast.

Does El Secreto Hotel by Bunik allow pets to stay for free?

No, pets and service animals aren't allowed at El Secreto Hotel by Bunik.

Does El Secreto Hotel by Bunik have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from El Secreto Hotel by Bunik?

The closest major airport to El Secreto Hotel by Bunik is Cozumel Intl. Airport (CZM), which is 22 mi away (256 minutes by car).

Can I book a room with a balcony at El Secreto Hotel by Bunik?

No, you won't find guestrooms with balconies at El Secreto Hotel by Bunik.

El Secreto Hotel by Bunik Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 111 out of 235 reviews
Rating 8 - Good. 91 out of 235 reviews
Rating 6 - Okay. 25 out of 235 reviews
Rating 4 - Poor. 4 out of 235 reviews
Rating 2 - Terrible. 4 out of 235 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Grecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El mejor secreto

Excelente ubicacion, habitaciones preciosas, staff muy amable, simplemente magnifico.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but very friendly and clean good security amazing garden in courtyard close to action god value
Stayed 11 nights in Mar 2020
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was adequate - spacious enough, clean, nice bathroom and comfortable bed. Alex at reception was friendly and informative, helping us with our bags and explaining everything about the hotel. Can't beat the location in a courtyard just off 5th Avenue. The place is very secure with a locked gate and 24 hour reception. However, we were kept awake by the loud music from a nearby club - until 3:30am. Don't know if this happens every night as we only stayed one night before our bus south.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
lovely secluded spot on very busy 5th street. rooms and bathrooms could stand to be upgraded but overall very nice, quiet stay! Friendly staff and good gate security.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had all essentials. The staff was friendly and attentive. The location is the best part, couldn’t get better, everything is close by. You get a very nice room that is clean with cold AC, an in-room safe and lovely courtyard surroundings for a price that just can’t be beat. You are in the heart of Playa del Carmen, just steps away from restaurants and bars and the beach. I would absolutely stay here again, I highly recommend this property.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very adequate quaint and charming property with wonderful people. Hats off to Alex and Alvaro and Miguel who open the door every time with a smile on their face. Cleaning staff are thorough and lovely too. Hotel is such great value and convenient to everything. Can’t wait to go back
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unlike look of a Mediterranean style property was so relaxing the rooms need a little upgrading but in all it was a great experience. I will defiantly stay here again, I give it 5 stars
Stayed 6 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulito e centralissimo, staff cordiale ma camere per niente insonorizzat. La notte si sente il rumore proveniente dai locali situati nelle vicinanze.
Stayed 4 nights in Feb 2020
Verified

6/10 Okay

Anita

Liked: Cleanliness
Disliked: Staff & service
Very noicy nighttime because of loud music across the street until early morning. Earplugs is highly recommended. At checkout the receptionist had me wait until he checked my room which has nerver ever happened to me before. I am a women 65 years old, not the kind of guest that destroys hotelrooms.
Stayed 6 nights in Feb 2020
Verified

10/10 Excellent

Ilse Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super buen trato desde que llegamos
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es excelente. Las habitacion y areas comunes limpias. El personal muy amable. Los fines de semana se esucha la musica pero no muy fuerte.
Stayed 7 nights in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
This is a well-priced little hotel in the center of town, which means it can be noisy but that didn't bother us. They have great security. The courtyard is lovely. The rooms are older but the beds were fine an we did have hot water. Our room was quite large and we had air-conditioning in the bedroom which worked great. The wi-fi worked well. It was good for a moderate priced hotel, but could use some updating.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta en la zona que es más famosa de la playa la quinta
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Hard to find, had to have someone let me in and out through gate
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upea sijainti keskustassa aivan rannan tuntumassa,erittäin siisti huoneisto,ilmastointi ja nettiyhteys toimivat moitteettomasti,ystävällinen ja palvelualtis henkilökunta,pelkistetyn persoonallinen huoneisto ja viehättävä puutarha. Kaipasin keittiövarustuksiin vedenkeitintä,ruostunutta helllalevyä en uskaltanut edes kokeilla veden keittämiseen.
Stayed 7 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comodo tranquilo y seguro. Muy buen precio, las habitaciones muy limpias
Stayed 1 night in Dec 2019
Verified

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Tiene una buena ubicacion.. limpio y en general todo igual a las fotos
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
5番街沿いの奥まったところにあるアーティスティックなホテル。お部屋はキッチン付き、寝室別で結構広いです。Wi-Fiのは入りも良かったです！門は常に閉まっていますが、すぐそばがレセプションなので、24時間、オラ！と声をかければすぐに開けてくれます。ジャグジーは10時〜22時まで。ダイビングで冷えた体を温めるには最適で快適！ ランドリーサービスも利用しました。いくらか覚えてませんが、かなり安かったです。
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liebevoll eingerichtetes Hotel

Super schön eingerichtete und großzüge Zimmer. Leider teilweise abends etwas lauter aufgrund der Nähe zur Haupt-Ausgehmeile (Ave 5) Dafür liegt es super zentral in Playa del Carmen und nah zum Strand, Shopping und zum ADO-Busbahnhof.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy bonito, muy buena ubicación. La atención también muy buena por parte de la gente de recepción.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Pier luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Da non.perdere

Luogo incantevole da racconandare e tornarci sicuramente.
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Estuvo bien. Lo que no le gustó es que nos asignaron la habitación que estaba justo bajo el piso dónde cv estaba cel Yacussi, y este hacía mucho ruido. Me gustó la ubicación.
Stayed 4 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Goo for the price

Basic hôtel, perfect location, nice terrasse and jacuzzi
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!!! Everything is just a few steps away! I booked this hotel as a last minute getaway, so I wasn’t expecting much from it. However, it exceeded my expectations in many ways!
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

ChrisBolanis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great! I want my friends and i to book this whole hotel next time we are in Playa. Your on the 5th Ave. Near everything... So everything is mire expensive but to blocks away the food is great and cheaper. Walmart is the next block up. This place was great. I didnt spend much time in the hotel because of our adventures, but it was like home when i got there to relax. My friends visited my hoteland want to stay there next time. I hope we do book that whole hotel ourselves oneday.
Stayed 1 night in Nov 2019