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Suites Cancun Center

2.5 out of 5.0

Recent guest reviews

Cheap place to stay for one night. My room smelled heavily of mildew - nothing a good rinse of bleach wouldn't help, I would think. The bed was clean. Room was beside the pool which can be annoying or convenient. Free cold water available in the lobby. Taxi to ferry was about 6 CAD.

We had one night to stay in Cancun before taking our plane back home, and wanted something with more local flavor than the resort where we had been . This hotel was perfect for that. It is situated right opposite the Parque de las palapas, where every Friday evening, Saturday and Sunday, there's a fair on. There were a lot of food stalls, kiosks selling curios, little electric cars for children, and music for dancing. It's not far from Avenida Tulum for shopping and a lot of side streets with quite a choice of restaurants. In the early evening we came across people dancing the "danzón" and samba lessons given at another square not far away. Having said this, if you want a good night's sleep, I would suggest asking for a room at the back. We had a room right on the street and it was a bit noisy, but the noise from the air conditioner provided the white noise. (It was not very efficient) Suites Cancun Center is a clean, basic hotel with no breakfast and no frills, though it does have a very inviting swimming pool, and there are places for breakfast not far from the hotel. While we were there, about 20 well-armed members of the "gendarmería nacional" with bullet proof vests were billeted at the hotel. A bit worrisome.

This is a Mexican Hotel that is located right on Parque de Palapas. There was a significant discount for cash -- we walked in and paid $700 pesos ($35.00). It's nothing fancy -- no one speaks English, no restaurant, beds are hard. On the other hand, the AC worked fine, there was plenty of hot water, and the rooms had a big fridge and small kitchen area. There was a visible police presence in the lobby, so we felt very, very safe. Also had a nice small pool with some seats. If noise is a problem, you may wish to ask for a room in the back -- the front rooms open directly onto the parque. If you get a chance to come on Saturday, it will likely be loud, but you can see a real Mexico street festival with street food, free entertainers, etc.

Wanted to bring myself somewhere warm for a few days, and booked a very, very last minute trip to Cancun! Didn't have a lot of choice for hotels, as I was flying out the same day. Read some reviews, and decided to book Suites Centro. Location: In terms of location, it is very convenient to get to from the ADO bus station - brings you to/from airport, Playa del Carmen, etc. It is right in El Centro (OId Cancun), so it has a number of little local food joints within walking distance, supermarkets if you need to buy anything, and other local shops. It is located just off Tulum Ave, which has buses running all day long to bring you to Zona Hotelera, Party Centre and other hot spots. Hotel / Staff: It is a very basic hotel. Ideally, I wouldn't want to pay what I paid for this hotel. But, my trip was very last minute, so I can't complain. If you are looking for a hotel to spend most of your day at, look elsewhere. I just wanted a place with my own room, bed and shower, and this did the trick. It would help if at least one of the staff spoke some English, but I managed to get by. They shouldn't advertise the wifi bit, as it barely worked even though my room was right by the lobby. Overall, an OK hotel, pleasant staff but no English speakers, located right Downtown and a few minutes walk from the ADO bus station, a place to shower/sleep/drop your stuff and head out to explore Cancun.

First i would like to say that i arrive at each place i visit with an open mind. I also check reviews before i go of course, but i'm a Missouri guy so the 'show me' statement is actually part of my DNA i think. On arrival, standing at the front door was a soldier with an automatic rifle and definitely no smile. That's a turn-off to just about anybody i would say, but after a few days, we got used to presence not just 1 outside but also 1 in the lobby. And the Lobby! The lady at the desk was friendly but professional and had everything under control for our check-in. The lobby itself is small and not arranged very well as one needed to get by the in-lobby soldier to get to the tourism literature. But like i said, one gets used to it. The signage that lets you know that they provide lock-boxes is very small and not placed well as it was actually check-out day when we finally saw the sign. This item was not offered at check-in either, so be sure to ask. The room was ok but has it's issues which i have learned to prepare for over the years. AC did not actually function well at all and was missing the control knobs. We did contact the desk, in Spanish, and the nice lady sent a repair man, who did have to come back the next day to take another look, and not much was rectified. The outlet between the beds, not only didn't work, but also was not securely in the wall and had some wiring exposed. The windows in the room are the louvered glass type and don't really seal up, but i think it actually helped out the AC a little. The room was clean and the beds are the standard Mexico firmness, not the pillow soft beds a lot of folks are used to. The bathroom definitely needs updating. The pool was clean enough and very access-able with nice chairs and umbrellas around for lounging, which we did as well as swim. The Wi-Fi did work just fine after we figured out how to get out devices to accept the code, not really a big deal. We were quite ready to go by the 4th day and check-out went smoothly. Be aware that none of the staff we met spoke English. Not really a problem for our family as we are bi-lingual. Google Translate would also be a great tool if you really want to try the place out!

We have booked a room over the internet, and when we arrived they didn't have the record of our purchase, because apparently they were not checking email that often. So, they made us pay the price of one night in cash, saying that they will refund it once they found the email confirmation. Which they did, two days later. We changed the room twice, first had mosquitoes and the window was made of those glass stripes in metal brackets that can be tilted - but has gaps for mosquitoes to get in. The second room in the back building had some moldy smell. Third one on ground floor was finally OK. The staff was friendly though, but only one guy spoke reasonable English. The location was to our liking though, right at that square where the locals come every weekend to have fun.

Price is not high, but I would choose the hostel near by over this one if I know the condition. We arrived on New Year's Eve at around 3pm, the guy checked us in with no problem. They have four floors but there are no elevators, so we have to carry our own luggages. Luckily we do not have many. When we found the room, they haven't finished cleaning yet, blankets and pillows on the floor. It's about 10min walking from bus terminal, 5min walk to the main street.

Stayed at this Hotel.The location was one of the good things, distance walk from the ADO bus station, from Walmart, Burger King and restaurants . There is a park right in front of the hotel. The hotel itself was clean and we got towels change.At first I thought it was a little too behind the ADO bus station which I had to take but after walking around discover all the different ways to get around down town. There is wifi which was something good for us.There is a nice pool but it was a little dirty when we tried using it.

My family and I stayed at this hotel for two nights before we went on to Playa del Carmen. There were only two reviews posted, and I kind of knew what we were in for, but the location and price convinced me to try it for a couple of nights. First the positives: It sits right on a little park which is popular with local people. There are stands and carts which sell food and sodas/beer. There's also a lovely church a step away. It's extremely close to lots of restaurants (Perico's is fun and a 2 minute walk away) and to Mercado 28. We were also able to walk (about 5 minutes) to the Chedraui to get donuts and pastries for breakfast one morning; the next we ate at a small restaurant right off the square. The hotel itself is very clean and the staff was pleasant. We had the two bedroom suite, which was large and we had an extra bed brought into the living area at a small extra charge. The beds were very comfortable and the bedding and towels clean. The negatives: The suite was on the third level which wasn't ideal, although the flights weren't high. Both bedrooms had an airconditioner, but in one there were no control buttons, so it went from hot to freezing. It was also very noisy. The second one was fine. There was no air conditioner in the living area, although there is an overhead fan. There is wireless internet access, but it's slow. The tvs in the rooms were set high on the wall with no remotes, although we didin't ask for one so they might have them. Plates, cups and flatware were fine, but the hotplate and any pots we saw were kind of old and battered, although the hotplate worked fine. I think this would be fine for one or two nights again, but taking individual rooms and checking them out before settling in. There is a pretty pool, but we didn't use it.

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Alcatraces 32 S M 22 Mza 10 Cancun QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Outdoor pool

Located in Downtown Cancun, Suites Cancun Center is next to Las Palapas Park and Cristo Rey Church. This 62-room hotel welcomes guests with conveniences like an outdoor pool and free in-room WiFi. It's in central Cancun and also a short walk from Benito Juarez Municipal Building and Ceviche Square.


All of Suites Cancun Center's 62 individually decorated rooms provide ceiling fans, phones, and desks. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries.

Property features

Guests staying at Suites Cancun Center enjoy an outdoor pool, free WiFi in public areas, and a garden. Friendly staff can provide a safe deposit box at the front desk, and also offer advice about sightseeing. This hotel also has a TV in a common area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

30.0% of guests recommend this hotel

Total of 24 reviews