Hotel Riu Ventura - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Ventura - All Inclusive

6 bars/lounges, 2 swim-up bars
Restaurant
Minibar, in-room safe, individually decorated, individually furnished
Restaurant
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Zona Hotelera, Blvd Kukulkan, Cancun, QROO, 77500
  • Place, Delfines Beach
    ‪3 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪4 min walk‬
  • Place, El Rey Ruins
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Double Room (Partial Ocean View | U)

9.4 out of 10
Exceptional
(18 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Double Room (Partial Ocean Viewn|B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Family Room (& Friends, Partial Ocean View |U)

9.8 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Queen Beds OR 1 King Bed and 1 Queen Bed
  • Free WiFi

Family Room (& Friends, Partial Ocean View| B2C-US)

  • 1 bedroom
  • Sleeps 5
  • 3 Queen Beds OR 1 King Bed and 1 Queen Bed
  • Free WiFi

Double Room, Ocean View (U)

10.0 out of 10
Exceptional
(14 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Double Room, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Double Room, Oceanfront (U)

9.6 out of 10
Exceptional
(11 reviews)
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Double Room, Oceanfront (B2C-US)

  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Double Room, Ocean View (Swim-up |18+| U)

9.4 out of 10
Exceptional
(3 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room, Ocean View (Swim-up | 18+| B2C-US)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room, Oceanfront (Swim-up |18+| U)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room, Oceanfront (Swim-up | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Oceanfront (U)

  • 534 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Oceanfront (B2C-US)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Room, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

Family Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

Double Room (Partial Ocean View | C)

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Double Room (Partial Ocean Viewn|B2C-C)

  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Double Room, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Double Room, Ocean View (B2C-C)

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Double Room, Oceanfront (C)

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Double Room, Oceanfront (B2C-C)

  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Double Room, Ocean View (Swim-up |18+| C)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room, Ocean View (Swim-up | 18+| B2C-C)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room, Oceanfront (Swim-up |18+| C)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room, Oceanfront (Swim-up | 18+ | B2C-C)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Oceanfront (C)

  • 534 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Oceanfront (B2C-C)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Room, 2 Bedrooms (C)

  • 747 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

Family Room, 2 Bedrooms (B2C-C)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

Family Room (& Friends, Partial Ocean View |C)

  • 427 sq ft
  • Sleeps 5
  • 3 Queen Beds OR 1 King Bed and 1 Queen Bed
  • Free WiFi

Family Room (& Friends, Partial Ocean View| B2C-CA)

  • Sleeps 5
  • 3 Queen Beds OR 1 King Bed and 1 Queen Bed
  • Free WiFi

Double Room (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Double Room (B2C-C)

  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Family Room (& Friends|C)

  • 427 sq ft
  • Sleeps 5
  • 3 Queen Beds OR 1 King Bed and 1 Queen Bed
  • Free WiFi

Family Room (& Friends| B2C-CA)

  • Sleeps 5
  • 3 Queen Beds OR 1 King Bed and 1 Queen Bed
  • Free WiFi

Double Room (Partial Ocean View | L)

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Double Room, Ocean View (L)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Double Room, Oceanfront (L)

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Double Room, Ocean View (Swim-up |18+| L)

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room, Oceanfront (Swim-up |18+| L)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Oceanfront (L)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Room, 2 Bedrooms (L)

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

Family Room (& Friends, Partial Ocean View |L)

  • 431 sq ft
  • Sleeps 5
  • 3 Queen Beds OR 1 King Bed and 1 Queen Bed
  • Free WiFi

Double Room (Partial Ocean View | M)

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Double Room, Ocean View (M)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Double Room, Oceanfront (M)

10.0 out of 10
Exceptional
(2 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Double Room, Ocean View (Swim-up |18+| M)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room, Oceanfront (Swim-up |18+| M )

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Oceanfront (M)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Room, 2 Bedrooms (M)

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

Family Room (& Friends, Partial Ocean View |M)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Queen Beds OR 1 King Bed and 1 Queen Bed
  • Free WiFi

Double Room (Partial Ocean View | E)

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Double Room, Ocean View (Swim-up |18+| E)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room, Ocean View (E)

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Double Room, Oceanfront (Swim-up |18+| E)

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room, Oceanfront (E)

  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Family Room (& Friends, Partial Ocean View |E)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Queen Beds OR 1 King Bed and 1 Queen Bed
  • Free WiFi

Suite, Oceanfront (E)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Room, 2 Bedrooms (E)

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

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About the neighborhood

Cancun

Located in Zona Hotelera, Hotel Riu Ventura - All Inclusive is within a 5-minute walk of Delfines Beach and within 15 minutes of other popular attractions like Iberostar Cancun Golf Course. This 705-room, 4-star property has 6 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Delfines Beach - 3 min walk - 0.2 miles
  • Iberostar Cancun Golf Course - 4 min walk - 0.3 miles
  • El Rey Ruins - 6 min walk - 0.3 miles
  • El Rey Ruins Trailhead - 6 min walk - 0.3 miles
  • Maya Museum of Cancun - 4 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Ennea Beach Club - ‬4 min walk
  • ‪Zai - ‬6 min walk
  • ‪Marco Polo Restaurante - ‬12 min walk
  • ‪Bar Margarita - ‬1 min walk
  • ‪Oishii - ‬4 min drive

About this property

Hotel Riu Ventura - All Inclusive

Guests of Hotel Riu Ventura - All Inclusive have access to a full-service spa, 6 outdoor pools, and a gym. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with concierge services and dry cleaning/laundry. Other amenities at this all-inclusive property include free WiFi in public areas, a free kid's club, and a garden.
Guests can expect free WiFi and 50-inch flat-screen TVs with satellite channels. Bathrooms offer rainfall showers and hair dryers. Balconies or patios, minibars, and coffee makers are also standard. Housekeeping is available on request.
6 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 6 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 14 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2025
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Riu Ventura Inclusive Cancun
Riu Ventura - All Inclusive Hotel
Riu Ventura - All Inclusive Cancun
Riu Ventura - All Inclusive Hotel Cancun

Frequently asked questions

Are there all-inclusive options at Hotel Riu Ventura - All Inclusive?

Hotel Riu Ventura - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include kayaking and theme parties.

What's there to see near Hotel Riu Ventura - All Inclusive?

This property is situated in Zona Hotelera within a 10-minute walk of Delfines Beach and Iberostar Cancun Golf Course. You'll also find La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short drive.

Is parking available on site at Hotel Riu Ventura - All Inclusive?

Yes, self parking is offered for free at the property.

Is a spa located at Hotel Riu Ventura - All Inclusive?

Renova is the property's spa and services include body wraps, aromatherapy, and massages.

Does Hotel Riu Ventura - All Inclusive feature a casino?

No, Hotel Riu Ventura - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Ventura - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools.

Is Hotel Riu Ventura - All Inclusive a good place to stay for couples?

This beachfront property offers many amenities for couples such as 6 restaurants and 6 outdoor pools with some guestrooms featuring a private pool.

Does Hotel Riu Ventura - All Inclusive have a hot tub?

No, but this property does have a steam room.

Does Hotel Riu Ventura - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Ventura - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Ventura - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Riu Ventura - All Inclusive.

Does Hotel Riu Ventura - All Inclusive have connecting rooms available?

No, there aren't connecting guestrooms at this property.

Where is the closest airport to Hotel Riu Ventura - All Inclusive?

The closest major airport to Hotel Riu Ventura - All Inclusive is Cancun Intl. Airport (CUN), which is 9.9 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Hotel Riu Ventura - All Inclusive?

Yes, every guestroom at Hotel Riu Ventura - All Inclusive comes with a balcony/patio.

Does Hotel Riu Ventura - All Inclusive host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Riu Ventura - All Inclusive.

Hotel Riu Ventura - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 211 out of 400 reviews
Rating 8 - Good. 102 out of 400 reviews
Rating 6 - Okay. 48 out of 400 reviews
Rating 4 - Poor. 18 out of 400 reviews
Rating 2 - Terrible. 21 out of 400 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle Magdalena

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, great vibes, delicious drinks, good food and amazing views
Stayed 3 nights in Apr 2026

10/10 Excellent

cesar, Des Plaines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, food, entertainment, brand new, location, staff. highly recommended
Stayed 3 nights in Mar 2026

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent my first solo trip here for spring break and it was the best week of my life. This was also the first RIU I’ve ever stayed at. Everyone was super helpful and never once did I feel unsafe as a young women alone in another country. Staff was always cleaning ! I overall highly recommend this RIU!!!
Stayed 5 nights in Mar 2026

8/10 Good

Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. The pool bar was nice. They are still doing construction at the hotel. The ocean view room was beautiful.
Stayed 5 nights in Mar 2026

4/10 Poor

Samantha

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean but bed was rutted which stinks since it was so new. Food was 2/5. Very repetitive. Serving was very slow
Stayed 5 nights in Jan 2026

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, food was amazing!
Stayed 7 nights in Jan 2026

8/10 Good

Baibai

Stayed 5 nights in Jan 2026

6/10 Okay

Jessica

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good except, we weren’t sent the voucher to get to or from the airport. Even after filling out the Destination Services. They told us the vouchers weren’t necessary but we had to pay an extra $160USD to get to the resort. And almost charged leaving the resort.
Stayed 5 nights in Jan 2026

10/10 Excellent

Wensez Paul

Stayed 5 nights in Jan 2026

8/10 Good

Stanislaw

Stayed 7 nights in Jan 2026

10/10 Excellent

Rosa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff rooms views everything was amazing !!!
Stayed 5 nights in Jan 2026

8/10 Good

Frederick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The good: Housekeeping was phenominal and non invasive. Room was large and comfy, lots of light and storage. Great entertainment team, especially mustache Jonny with fun, interactive games around the pool. Loved Jose Angel with the pool barcart! Didn't even have to get out of my lounger for a cocktail! Loungers around the pool were very good quality and there were plenty of them, lots of tables and shade. Never had any trouble finding a spot. FOOD was good and lots of choices but the buffet would get crowded and hard to get a table, but they did a great job at cleaning tables and restocking food. If you sit in Iris' area, she's super sweet and attentive! The reason for only 4 stars is: #1 We were on the 13th floor facing away from the resort. There is a beach club from another hotel directly below. They played obnoxious music until after 11 pm on our first night. There was no way to get any sleep. We could here every word the dj was hollering. Awful. #2 after midnight, a security alarm went off. A strobe light and siren went off super loudly in our (and every) room and a female voice started spewing instructions in spanish. I waited for English and it never came. It was very scary. We went into the hall and everyone was panicing. We changed our clothes and went out again and another guest said it was false alarm. We went back to bed and 15 minutes later the same thing happened AGAIN! #3 Someone barfed in the bar pool and it was closed for an entire day. I would return!
Jose Angel with his barcart.  He makes the very best Palomas!
View of resort from the adult pool on the sixth floor.
View from our 13th floor balcony. Public beach to the right. Lagoon on the left. Iberostar Resort straight ahead.
Stayed 5 nights in Jan 2026

8/10 Good

Alexandra

Stayed 1 night in Jan 2026

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
A bit on the smaller side but was still fun, only issue was the terrible food
Stayed 3 nights in Jan 2026

6/10 Okay

Marco

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Just left the resort yesterday. Overall, it was good with just some negatives. The room was clean and housekeeping was good as well. Checking in was smooth with no problems. However, we did run into a rude front desk lady. Wife wanted to get her hair braided and she basically laughed and lied to her. The spa behind check in desk does in fact do hair. I saw a lot of comments about food not being good. Unfortunately they were right. We left resort to eat cause food was not good. The other negative, I could not get margaritas anywhere else besides sports bar and the pool bar. Ive been to other resorts and thet have workers coming all over offering drinks.
Stayed 4 nights in Jan 2026

8/10 Good

Felix Xavier Hernandez

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes, Good
Stayed 3 nights in Jan 2026

2/10 Terrible

DINA

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I slipped in the pool twice. I was in a wheelchair for three days. An emergency alarm kept going off in the middle of the night not in English. It was terrifying since I couldn't move cause my knee almost broke slipping in the pool beautiful resort no Doctor on the premises first aid people knew nothing no crutches no canes to help me.
Stayed 6 nights in Jan 2026

10/10 Excellent

Anna

Stayed 7 nights in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great family all inclusive resort
Stayed 3 nights in Jan 2026

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, good food
Stayed 5 nights in Jan 2026

6/10 Okay

Karrissa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The facility was overall very clean. Food was hit or miss one night I did experience food poisoning which left me in my room for a couple days. Beach was nice most of the time, last few days it was pretty dirty and not kept clean. It was unfortunate the pools close at 6pm. Staff most of them friendly and kind. Overall rate 3/5
Stayed 10 nights in Jan 2026

6/10 Okay

Julia

Traveled with group
Liked: Cleanliness, property conditions & facilities
Staff was great. Room was clean. Food was fair and although there was a lot of variety, it seemed to be the same nearly every day. The fire alarm went off in the middle of the day one day and then in the middle of the night and was ear piercing. No explaination - no all clear. Nothing. I was going to attend a rui fit class that was apparently cancelled due to weather but the pool volleyball was going on at the same time. I wouldn't go back to this RIU resort.
Stayed 7 nights in Jan 2026

10/10 Excellent

Victor, Villahermosa, centro

Liked: Cleanliness, staff & service, property conditions & facilities
Rodo.ok
Stayed 2 nights in Dec 2025

10/10 Excellent

MARIE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 7 nights in Jan 2026

10/10 Excellent

Sonia

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful time. Hotel ia clean and very organized. The food is delicious, staff are very kind … Especially the waiter name Omar, who working at buffet in breakfast and lunch…. He treated us like a royal family…
Stayed 3 nights in Jan 2026