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Courtyard By Marriott Cancun Airport

3.5 out of 5.0

Recent guest reviews

We liked the hotel, the room, it’s gardens, pools, and food. Before I went, I read the reviews and the things I read about the towels are all true. If you are going to the pool take the room’s towels with you because the lobby didn’t have and the staff never minded about getting them after I went to see them 3 times. They kept saying they were going to get them and never did. When you go to the restaurant check your check because they were charging me more for the breakfast buffet. Before we sat down to eat breakfast the host told me my daughter wouldn’t pay since she is less than 6 years old and that my son would pay half of an adult price because he was less than 11 years old. Anyhow, when they brought the check they charged us for all as adults. I’m glad I checked. The food was yummy. I was able to change dollars for peso and pay no fees. That’s a plus too!!

The hot tub smelled like old shoes. Our children woke up vomiting (we came from the airport to the hotel, ate different food but they swam in the pool- the adults did not). I would never stay there again.

Beautiful, clean, modern and close to the airport. Good restaurant with large outdoor courtyard with native trees, pool and hot tub. Helpful staff.

Quick overnight stay before early flight. Easy check in and free shuttle to airport

Wonderful but we had a noisy neighbor in the morning

Good hotel, friendly staff Good hotel, friendly staff Good hotel, friendly staff

If only the room was the one we booked and the 2 jacuzzis not out of service:(. Room was typical but nothing special. Close to the airport and the outbound shuttle was good.

Excellent property! We just stayed one day before Isla...it was perfect. Condition and amenities were great

This is a very nice hotel. The courtyard is full of tropical trees and plants surrounding a decent swiming pool. The hottub was out of service during our stay. The restaruant staff were very nice. The food and menu were only so so! For that reason we skipped a few meals and ate at the airport instead. Its Mexico, so I expected great mexican food, but I think I had better mexican food here in the US. I think they tried to make it too american. The room was old fashion, but very clean and very comfortable.

We for This hotel to spend a night before we got to our all inclusive resort... the shuttle service is very convenient went you travel with kids.

Stayed here last minute with family due to missed connection; nice spot - seems more likely to appeal to business travelers vs. tourists.

It was the best choice for a late arrival at Cancun Airport, we used their reliable shuttle service, enjoyed a good breakfast. We returned to this hotel after a trip and it was a good experience.

Stayed there for one night, the price is reasonable, no refrigerator. My problem was the poor sound insulation. The building has echo problem. Right on the third floor with your door shut you will hear those arguing with the front desk staff from the ground floor. At 4:30am the noise from breakfast room preparation work is so loud to guarantee your wake up call.

I chose this hotel because it is close to the airport and offers a free shuttle service.

Booked this room quickly. Conditions were acceptable, building on the older side, but decent. Staff is great, service was great, room service meal was well prepared & delivered quickly, plus they offer an airport shuttle every 30 Minutes.

Need a hotel close to the airport. Friendly staff, great rooms delicious food just a bit pricey in the restaurant

Was very impressed with hotel. It was lovely and comfortable. Only concern was the blinking flash of the smoke alarm and it was a little bit loud at times with the sound of other patrons. I would stay there again!

Convenient for a short night and return to the airport. However, 1st room was extremely musty. The 2nd room was less so but musty as well. I only needed the room for a goodnight sleep then return to the airport at 4am. I could/would not stay here again for fear of breathing issues.

very friendly staff and this hotel is clean and comfortable. quiet also I would stay here again if I had the need

Good place to relax when waiting for a flight. Comfortable bed, nice pool and relaxing garden.

Blvd. Luis Donaldo Colosio, Km. 12.5 Cancun QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Courtyard By Marriott Cancun Airport is located 2.9 mi (4.6 km) from Parish of the Risen Christ and within a 10-minute drive of Ventura Park Cancun. This 200-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's near the airport and also within a 15-minute drive of Delfines Beach and El Rey Ruins.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10:30 AM.


Rooms

All 200 air-conditioned rooms provide coffee makers, free newspapers, and free bottled water. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Hair dryers, laptop-compatible safes, and phones are also available.


Property features

Guests of Courtyard By Marriott Cancun Airport have access to an outdoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Room, 2 Double Beds

Full 2 | Sleeps 4

Junior Suite, 1 Bedroom

King 1 | Sleeps 4

Guest reviews for Courtyard By Marriott Cancun Airport

Everyone (21) Business (9) Couples (29) Family (17) Friends (5) Other (7)
5
Everyone

We liked the hotel, the room, it’s gardens, pools, and food. Before I went, I read the reviews and the things I read about the towels are all true. If you are going to the pool take the room’s towels with you because the lobby didn’t have and the staff never minded about getting them after I went to see them 3 times. They kept saying they were going to get them and never did. When you go to the restaurant check your check because they were charging me more for the breakfast buffet. Before we sat down to eat breakfast the host told me my daughter wouldn’t pay since she is less than 6 years old and that my son would pay half of an adult price because he was less than 11 years old. Anyhow, when they brought the check they charged us for all as adults. I’m glad I checked. The food was yummy. I was able to change dollars for peso and pay no fees. That’s a plus too!!

By , from Miami on Mar 24, 2018

Review comment responded on Mar 29, 2018

Dear Pao; Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! First of all please accept our apologies for the inconveniences experienced during your stay. We have addressed all issued with our operations department. Your input is very valuable and instrumental for the continuous improvement of our services. regards

1

untreated pool water

Everyone

The hot tub smelled like old shoes. Our children woke up vomiting (we came from the airport to the hotel, ate different food but they swam in the pool- the adults did not). I would never stay there again.

By on Mar 22, 2018

Review comment responded on Mar 26, 2018

Dear Guest; I would like to take this time to apologize for all the inconveniences we might cause you. I would like to point out that we have a daily program to adjust chlorine levels due as lotion, hairspray, deodorant, perspiration and even laundry detergent from swimsuits and clothing affect pH. I'm sorry to know your children were sick. As a valued customer, thank you again for your feedback and we hope to serve you again whenever your travels bring you back to Cancun. Regards

5
Everyone

Beautiful, clean, modern and close to the airport. Good restaurant with large outdoor courtyard with native trees, pool and hot tub. Helpful staff.

By on Feb 26, 2018

Review comment responded on Mar 2, 2018

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4

nice hotel near airport

Everyone

Quick overnight stay before early flight. Easy check in and free shuttle to airport

By , from Boston on Feb 23, 2018

Review comment responded on Feb 26, 2018

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4

just 1 night the pool & garden area were beautiful

Everyone

Wonderful but we had a noisy neighbor in the morning

By on Feb 21, 2018

Review comment responded on Feb 22, 2018

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4
Everyone

Good hotel, friendly staff Good hotel, friendly staff Good hotel, friendly staff

By on Jan 1, 2018

Review comment responded on Jan 3, 2018

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

3

if only

Everyone

If only the room was the one we booked and the 2 jacuzzis not out of service:(. Room was typical but nothing special. Close to the airport and the outbound shuttle was good.

By , from San Jose on Nov 25, 2017

Review comment responded on Nov 27, 2017

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! First of all please accept our apologies for the inconveniences experienced during your stay. Your input is very valuable and instrumental for the continuous improvement of our services. We hope to serve you again whenever your travels bring you back to Cancun. Regards

5

close for airport

Everyone

Excellent property! We just stayed one day before Isla...it was perfect. Condition and amenities were great

By on Nov 7, 2017

Review comment responded on Nov 11, 2017

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4

very nice hotel near cancun airport.

Everyone

This is a very nice hotel. The courtyard is full of tropical trees and plants surrounding a decent swiming pool. The hottub was out of service during our stay. The restaruant staff were very nice. The food and menu were only so so! For that reason we skipped a few meals and ate at the airport instead. Its Mexico, so I expected great mexican food, but I think I had better mexican food here in the US. I think they tried to make it too american. The room was old fashion, but very clean and very comfortable.

By , from Washington, DC on Sep 13, 2017

5

great for family

Everyone

We for This hotel to spend a night before we got to our all inclusive resort... the shuttle service is very convenient went you travel with kids.

By , from Georgia on Jun 4, 2017