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Hard Rock Hotel Cancun - All Inclusive

4.5 star property
Luxury property on the beach, with outdoor pool
VIP Access

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Photo gallery for Hard Rock Hotel Cancun - All Inclusive

View from room
1 bedroom, premium bedding, down comforters, free minibar
Yoga
Outdoor pool, pool umbrellas, sun loungers
6 bars/lounges, 2 swim-up bars

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast included
  • Spa

Explore the area

View in a map
Blvd Kukulcan KM 14.5, Hotel Zone, Cancun, QROO, 77500
  • Place, Aquaworld
    ‪11 min walk‬
  • Place, La Isla Shopping Mall
    ‪4 min drive‬
  • Place, Delfines Beach
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Rock Suite Ocean View (Two Bedroom)

1 bedroom, premium bedding, down comforters, free minibar

Rock Suite Ocean View (Two Bedroom)

  • 1066 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Diamond Ocean View

1 bedroom, premium bedding, down comforters, free minibar

Diamond Ocean View

8.8 out of 10
Excellent
(19 reviews)
  • 431 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Rock)

1 bedroom, premium bedding, down comforters, free minibar

Suite, 1 Bedroom (Rock)

  • 635 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Rock Royalty Ocean View King

1 bedroom, premium bedding, down comforters, free minibar

Rock Royalty Ocean View King

8.4 out of 10
Very good
(8 reviews)
  • 431 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Ocean View King

8.0 out of 10
Very good
(16 reviews)
  • 431 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Lagoon view king

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Lagoon view king

9.0 out of 10
Wonderful
(24 reviews)
  • 431 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View Double

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Ocean View Double

8.6 out of 10
Excellent
(33 reviews)
  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Lagoon view double

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Lagoon view double

8.2 out of 10
Very good
(19 reviews)
  • 431 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Family Lagoon View (Two Bedroom)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Family Lagoon View (Two Bedroom)

10.0 out of 10
Exceptional
(2 reviews)
  • 861 sq ft
  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(12 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(19 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Family Ocean View - Two Bedroom

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Family Ocean View - Two Bedroom

  • 861 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Family Ocean View Double Beds - Two Bedroom

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Family Ocean View Double Beds - Two Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 861 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 4 Double Beds

Classic Room, Mobility Accessible, Lagoon View

  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Bedrooms, Lagoon View (Deluxe Family)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Classic Room, 2 Bedrooms, Ocean View (Deluxe Family)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Classic Room, 2 Bedrooms, Ocean View (Deluxe Family, Double Beds)

  • Sleeps 6
  • 4 Double Beds

Deluxe Double Room, Lagoon View (Classic)

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Lagoon View (Classic)

  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, Ocean View (Classic)

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View (Classic)

  • Sleeps 3
  • 1 King Bed

Deluxe Double Room (Classic)

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Classic)

  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Ocean View (Diamond)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Aquaworld, Hard Rock Hotel Cancun - All Inclusive is within 2 miles (3 km) of other popular sights such as Iberostar Cancun Golf Course. This 600-room, 4.5-star property has indoor private hot tubs along with 5 restaurants and a full-service spa.

What's nearby

  • Aquaworld - 11 min walk - 0.6 miles
  • Iberostar Cancun Golf Course - 3 min drive - 2.0 miles
  • La Isla Shopping Mall - 4 min drive - 1.8 miles
  • Cancun Interactive Aquarium - 4 min drive - 1.8 miles
  • Delfines Beach - 5 min drive - 2.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪Club 91 Lounge - ‬7 min walk
  • ‪Nebbiolo - ‬5 min walk
  • ‪La Madalena - ‬5 min walk
  • ‪JW Marriott Lobby Bar - ‬6 min walk
  • ‪Porfirio's Cancún - ‬6 min walk

About this property

Hard Rock Hotel Cancun - All Inclusive

Luxury property on the beach, with outdoor pool
Hard Rock Hotel Cancun - All Inclusive features a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 34 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and an outdoor tennis court.
Guests can expect free WiFi and LCD TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include indoor private hot tubs, free minibar items, and balconies.
An outdoor tennis court and a health club are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Rock Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Frida
  • Pizzeto
  • Toro
  • Zen

Things to do

  • 18-hole adjacent golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Conference center (16,404 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 19 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Lifeguards
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per week
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 34 per person (roundtrip)
  • Pet fee: USD 150 per pet, per week
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

All Inclusive Hard Rock Hotel
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Frequently asked questions

Are there all-inclusive rates at Hard Rock Hotel Cancun - All Inclusive ?

Hard Rock Hotel Cancun - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include tennis, volleyball, and language classes.

How much does it cost to stay at Hard Rock Hotel Cancun - All Inclusive ?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Cancun - All Inclusive on Oct 20, 2025 start from $407.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Hard Rock Hotel Cancun - All Inclusive ?

Hard Rock Hotel Cancun - All Inclusive offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What's there to do near Hard Rock Hotel Cancun - All Inclusive ?

This property is situated in Zona Hotelera, just steps from Ballenas Beach. You'll also find La Isla Shopping Mall and Iberostar Cancun Golf Course within a short drive.

Is there parking available at Hard Rock Hotel Cancun - All Inclusive ?

Yes, uncovered self parking is offered for free at the all-inclusive property. Though parking is limited, accessible parking is also available.

Is there a spa at Hard Rock Hotel Cancun - All Inclusive ?

The Rock Spa is the property's spa and services include body wraps, couples treatments, mani/pedis, and massages.

Does Hard Rock Hotel Cancun - All Inclusive feature a casino at the property?

No, Hard Rock Hotel Cancun - All Inclusive doesn't have a casino.

Is there an indoor pool at Hard Rock Hotel Cancun - All Inclusive ?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hard Rock Hotel Cancun - All Inclusive ?

This beachfront all-inclusive property offers plenty of amenities for couples including an outdoor pool, 2 swim-up bars, and an ocean-view restaurant.

Does Hard Rock Hotel Cancun - All Inclusive have a hot tub?

Yes, this all-inclusive property features private indoor spa tubs in all guestrooms.

Does Hard Rock Hotel Cancun - All Inclusive have a restaurant with a breakfast menu?

Yes, Hard Rock Hotel Cancun - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Does Hard Rock Hotel Cancun - All Inclusive allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hard Rock Hotel Cancun - All Inclusive for a fee of USD 150 per pet, per week. The property also provides food and water bowls.

Are there connecting rooms at Hard Rock Hotel Cancun - All Inclusive ?

No, there aren't connecting guestrooms at this all-inclusive property.

How close is the airport from Hard Rock Hotel Cancun - All Inclusive ?

The closest major airport to Hard Rock Hotel Cancun - All Inclusive is Cancun Intl. Airport (CUN), which is 11 mi away (19 minutes by car).

Can I book a room with a balcony at Hard Rock Hotel Cancun - All Inclusive ?

Yes, every guestroom at Hard Rock Hotel Cancun - All Inclusive comes with a balcony with some featuring ocean or resort views.

Does Hard Rock Hotel Cancun - All Inclusive host weddings?

Take advantage of the wedding venue at Hard Rock Hotel Cancun - All Inclusive if you plan to say "I do" during your trip.