Hard Rock Hotel Cancun - All Inclusive

4.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Hard Rock Hotel Cancun - All Inclusive

View from room
Creator video - submitted by Livin Mivida Travels
Premium bedding, down comforters, free minibar, in-room safe
Table tennis
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included

Explore the area

View in a map
Blvd Kukulcan KM 14.5, Hotel Zone, Cancun, QROO, 77500
  • Place, Ballenas Beach
    ‪3 min walk‬
  • Place, Aquaworld
    ‪11 min walk‬
  • Place, La Isla Shopping Mall
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Rock Suite Ocean View (Two Bedroom)

  • Ocean view
  • 1066 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Room, 1 King Bed, Ocean View (Diamond)

8.8 out of 10
Excellent
(20 reviews)
  • Ocean view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Rock)

  • Ocean view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Rock Royalty Ocean View King

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View King

8.4 out of 10
Very good
(18 reviews)
  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Lagoon view king

8.4 out of 10
Very good
(30 reviews)
  • Lagoon view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean View Double

8.6 out of 10
Excellent
(35 reviews)
  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Lagoon view double

8.2 out of 10
Very good
(19 reviews)
  • Lagoon view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Family Lagoon View (Two Bedroom)

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(22 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Family Ocean View - Two Bedroom

  • Ocean view
  • 861 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Deluxe Family Ocean View Double Beds - Two Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 861 sq ft
  • Sleeps 6
  • 4 Double Beds

Classic Room, Accessible, Lagoon View

  • Lagoon view
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Bedrooms, Lagoon View (Deluxe Family)

  • Lagoon view
  • 861 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Classic Room, 2 Bedrooms, Ocean View (Deluxe Family)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 850 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Classic Room, 2 Bedrooms, Ocean View (Deluxe Family, Double Beds)

  • Ocean view
  • 850 sq ft
  • Sleeps 6
  • 4 Double Beds

Deluxe Double Room, Lagoon View (Classic)

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Lagoon View (Classic)

  • Lagoon view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, Ocean View (Classic)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View (Classic)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room (Classic)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Classic)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Ocean View (Diamond)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Aquaworld, Hard Rock Hotel Cancun - All Inclusive is within 2 miles (3 km) of other popular sights such as Iberostar Cancun Golf Course. This 600-room, 4.5-star property has indoor private hot tubs along with 5 restaurants and a full-service spa.

What's nearby

  • Ballenas Beach - 3 min walk - 0.2 miles
  • Aquaworld - 11 min walk - 0.6 miles
  • Kukulcan Plaza Shopping Mall - 18 min walk - 1.0 mile
  • Iberostar Cancun Golf Course - 3 min drive - 1.8 miles
  • La Isla Shopping Mall - 4 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪Nebbiolo - ‬5 min walk
  • ‪Fred's House American Seafood & Oyster Bar - ‬6 min walk
  • ‪The Great Room - ‬9 min walk
  • ‪Club 91 Lounge - ‬7 min walk
  • Cafetto

About this property

Hard Rock Hotel Cancun - All Inclusive

Hard Rock Hotel Cancun - All Inclusive features a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 34 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and an outdoor tennis court.
Guests can expect to find free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include indoor private hot tubs, free minibar items, and balconies.
An outdoor tennis court and a health club are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Rock Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Frida
  • Pizzeto
  • Toro
  • Zen

Things to do

  • 18-hole adjacent golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Conference center (16,404 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 19 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Renovations and closures

This property is closed from August 3 2026 to December 15 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per week
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 34 per person (roundtrip)
  • Pet fee: USD 150 per pet, per week
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

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Frequently asked questions

Are there all-inclusive rates at Hard Rock Hotel Cancun - All Inclusive ?

Hard Rock Hotel Cancun - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include tennis, volleyball, and language classes.

How much does it cost to stay at Hard Rock Hotel Cancun - All Inclusive ?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Cancun - All Inclusive on Apr 6, 2026 start from $503, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Hard Rock Hotel Cancun - All Inclusive ?

Hard Rock Hotel Cancun - All Inclusive offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What's there to do near Hard Rock Hotel Cancun - All Inclusive ?

This property is situated in Zona Hotelera within a 10-minute walk of Nichupté Lagoon and Ballenas Beach. You'll also find La Isla Shopping Mall and Delfines Beach within a short drive.

Is parking available on site at Hard Rock Hotel Cancun - All Inclusive ?

Yes, uncovered self parking is offered for free at the all-inclusive property. Though parking is limited, accessible parking is also available.

Is there a spa at Hard Rock Hotel Cancun - All Inclusive ?

The Rock Spa is the property's spa and services include body wraps, couples treatments, mani/pedis, and massages.

Does Hard Rock Hotel Cancun - All Inclusive feature a casino at the property?

No, Hard Rock Hotel Cancun - All Inclusive doesn't have a casino.

Is there an indoor pool at Hard Rock Hotel Cancun - All Inclusive ?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hard Rock Hotel Cancun - All Inclusive ?

This beachfront all-inclusive property offers plenty of amenities for couples including an outdoor pool, 2 swim-up bars, and an ocean-view restaurant.

Are there hot tubs at Hard Rock Hotel Cancun - All Inclusive ?

Yes, this all-inclusive property features private indoor spa tubs in all guestrooms.

Does Hard Rock Hotel Cancun - All Inclusive have a restaurant with a breakfast menu?

Yes, Hard Rock Hotel Cancun - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Does Hard Rock Hotel Cancun - All Inclusive allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hard Rock Hotel Cancun - All Inclusive for a fee of USD 150 per pet, per week. The property also provides food and water bowls.

Does Hard Rock Hotel Cancun - All Inclusive have connecting rooms?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How close is the airport from Hard Rock Hotel Cancun - All Inclusive ?

The closest major airport to Hard Rock Hotel Cancun - All Inclusive is Cancun Intl. Airport (CUN), which is 11 mi away (19 minutes by car).

Can I book a room with a balcony at Hard Rock Hotel Cancun - All Inclusive ?

Yes, every guestroom at Hard Rock Hotel Cancun - All Inclusive comes with a balcony with some featuring ocean or resort views.

Does Hard Rock Hotel Cancun - All Inclusive host weddings?

Take advantage of the wedding venue at Hard Rock Hotel Cancun - All Inclusive if you plan to say "I do" during your trip.

Hard Rock Hotel Cancun - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 799 out of 1526 reviews
Rating 8 - Good. 276 out of 1526 reviews
Rating 6 - Okay. 194 out of 1526 reviews
Rating 4 - Poor. 108 out of 1526 reviews
Rating 2 - Terrible. 149 out of 1526 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Humberto

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
All good with check in
Stayed 1 night in Jan 2026

10/10 Excellent

Jonathan

Stayed 4 nights in Dec 2025

10/10 Excellent

JANY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. Everything was great
Stayed 4 nights in Dec 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room ok, staff ok, beack view ok
Stayed 5 nights in Dec 2025

10/10 Excellent

Mary, Blythewood

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swim up bar was excited with the friendly staff. I enjoy sitting around the pool area with the friendly staff coming by asking if I needed anything.
Stayed 4 nights in Oct 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What impressed us most was the staff's dedication. I remember some staff names. Gonzalo, the bartender, has incredible energy and kindness with every guest who approaches his bar to order drinks. At Frida Restaurant, the servers, Francisco and Carlos, treated us like royalty every day, and their joy and happiness were contagious from the moment we arrived. Another exceptional employee is Leonardo, a waiter at La Isla Restaurant, with genuine charisma that makes even the most demanding guests leave the restaurant happy after receiving his service. On the beach, Maria, a wonderful person who made us feel that her sole purpose was to ensure every guest felt happy. Damian, a tireless and incredibly friendly young man, was fantastically dedicated to his guests, always asking, "What can I do to make you feel even better?" Alex, another person at the beach who is in charge of digging holes in the sand for the umbrellas, does it with impressive kindness and cheerfulness, constantly interacting with the guests with a smile. Other fantastic staff members are the security guards; I can't remember their names, but I know one of them is from Tabasco, like the chili pepper. He was always very attentive, knowledgeable about the location of every place in the hotel, and on top of security. I don't remember the guys' names at the cafeteria near the lobby. Still, they were always cheerful and very attentive. Thank you to all of you at the Hard Rock Cafe in Cancun for such a wonderful stay.
Stayed 3 nights in Dec 2025

8/10 Good

Jaime

Stayed 7 nights in Nov 2025

10/10 Excellent

HUGO H

Traveled with family
Liked: Cleanliness, amenities
Yea
Stayed 3 nights in Dec 2025

6/10 Okay

Noran

Traveled with partner
Disliked: Property conditions & facilities
Too many sales people and to many cop promoting situation they reserved the seats everywhere where there wasn’t even that many vip guests. Food was not bad but the hotel is not nearly 4.5 star hotel anymore.
Stayed 4 nights in Nov 2025

8/10 Good

Federico, Aurora

10/10 Excellent

Jacqueline

Stayed 3 nights in Nov 2025

10/10 Excellent

Carlvern

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was good but they were doing revonvations right beside our room and a bit much at some times
Stayed 8 nights in Nov 2025

4/10 Poor

Angel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you book through this app, at the hotel they will give you one of the most awful rooms with views to the air conditioners boxes (right in front of your window) That was what they told me at the lobby literally “because the res wasn’t made directly with us we can’t do anything about it “, me and my family never opened the curtains. Time share was annoying too. Everything else was good, good food, they have 4 or 5 different restaurants (filet mignon was amazing) nice pools, beach also good, one star because of the room.
Stayed 3 nights in Nov 2025

6/10 Okay

Alina, Portland

Traveled with family
Room is okay,
Stayed 7 nights in Nov 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and food was amazing. Tons of great entertainment as well. Some of the best food I've eaten at resorts. Also the staff are always happy and working very hard. Over all great experience. The building is a bit older but very clean
Stayed 4 nights in Nov 2025

10/10 Excellent

Elvis Alejandro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel really recommended staying here. Rooms are clean the food is good the staff is good no complaints at all.
Stayed 7 nights in Nov 2025

10/10 Excellent

jose

Stayed 3 nights in Nov 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, property conditions & facilities
10/10 best resort I’ve stayed at ever
Stayed 5 nights in Nov 2025

10/10 Excellent

Héctor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atencion al cliente limpio buena comida agradable relajante
Stayed 6 nights in Nov 2025

10/10 Excellent

Maria

Stayed 6 nights in Nov 2025

8/10 Good

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly and provided excellent service. Rooms were not as spacious as HR punts cana. Beach was great. Soft sand. Beautiful water. Pool was also great. Entertainment was excellent. Took off one star as the Family suite was not really a suite but two connecting rooms would have given 4.5 if possible.
Stayed 5 nights in Nov 2025

8/10 Good

Juliana Morales and Julio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is good. You get what you paid. We had 2 problems. 1) One of us got food poisoning after eating a seafood soup at Isla (one of their restaurants onsite. We never left the hotel). 2) We made the mistake to go to one of these meetings where they try to sell you vacation packages (the company's name is Legendary). The first two individuals we dealt with were very nice, but then when it comes to the next in command who tried you to commit to packages, the experience was horrible and overwhelming. They push you to sign something. They stress you out, and they try you to sign a very expensive commitment on the spot. We were willing to listen to them and see opportunities for future vacations, but all they did was to stress us out and ruining our day. I understand their job is to sell, but they need to be more conscious of people's time and vacation. We said NO repeatedly, and they kept on sending us more people to commit. You need to understand the meaning of NO, and just leave people alone. Don't be tricked by these people. You are offered gifts. We got a couple, but they are not worth it, and you still need to paid for stuff at some point when enjoying those gifts. Just to be clear, the problem were the supervisors or managers. The other individuals involved were very nice.
Stayed 4 nights in Nov 2025

10/10 Excellent

Anuj Naresh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Professional staff and service was great :)
Stayed 7 nights in Nov 2025

10/10 Excellent

Uthman

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Nov 2025

10/10 Excellent

Jessica

Stayed 7 nights in Nov 2025