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AVA Resort Cancun - All Inclusive

5.0 star property
VIP Access

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Photo gallery for AVA Resort Cancun - All Inclusive

Suite, Oceanfront (F&F) | Free minibar, in-room safe, desk, blackout drapes
Creator video - submitted by Fall For Your Travels LLC
Restaurant
View from room
Suite, 2 Bedrooms (Penthouse) | Free minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukulcán 25.3, Zona Hotelera, Cancun, QROO, 77500
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Place, Delfines Beach
    ‪18 min drive‬
  • Place, Moon Palace Golf Club
    ‪19 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Room, 2 Queen Beds, Oceanfront

Room, 2 Queen Beds, Oceanfront | Free minibar, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Oceanfront

9.0 out of 10
Wonderful
(31 reviews)
  • Ocean view
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms (Panoramic, King & King)

View from room

Suite, 2 Bedrooms (Panoramic, King & King)

  • Ocean view
  • 1324 sq ft
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for F&F Sundeck Suite

F&F Sundeck Suite | Terrace/patio

F&F Sundeck Suite

8.6 out of 10
Excellent
(12 reviews)
  • Ocean view
  • 635 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds
  • Free WiFi

View all photos for Panoramic Suite, 2 Bedrooms

View from room

Panoramic Suite, 2 Bedrooms

  • Ocean view
  • 1313 sq ft
  • Sleeps 6
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

View all photos for Suite, Oceanfront (F&F)

Suite, Oceanfront (F&F) | View from room

Suite, Oceanfront (F&F)

9.0 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom (Penthouse)

Suite, 1 Bedroom (Penthouse) | Free minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom (Penthouse)

  • Ocean view
  • 1356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Oceanfront (Central)

Free minibar, in-room safe, desk, blackout drapes

Suite, Oceanfront (Central)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1668 sq ft
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Oceanfront (Gala)

Suite, 2 Bedrooms, Oceanfront (Gala) | Free minibar, in-room safe, desk, blackout drapes

Suite, 2 Bedrooms, Oceanfront (Gala)

  • Ocean view
  • 1356 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Room, Oceanfront (Couples)

Room, Oceanfront (Couples) | Free minibar, in-room safe, desk, blackout drapes

Room, Oceanfront (Couples)

  • Ocean view
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Oceanfront King Accesible

Free minibar, in-room safe, desk, blackout drapes

Oceanfront King Accesible

  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Oceanfront (Central)

Free minibar, in-room safe, desk, blackout drapes

Room, Oceanfront (Central)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 581 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Suite, 3 Bedrooms

Free minibar, in-room safe, desk, blackout drapes

Panoramic Suite, 3 Bedrooms

  • Ocean view
  • 1798 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds
  • Free WiFi

View all photos for Panoramic Suite, 4 Bedrooms

Free minibar, in-room safe, desk, blackout drapes

Panoramic Suite, 4 Bedrooms

  • Ocean view
  • 1787 sq ft
  • 4 bedrooms
  • Sleeps 12
  • 1 Double Sofa Bed, 2 Queen Beds and 2 King Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Oceanfront (Gala)

View from room

Suite, 1 Bedroom, Oceanfront (Gala)

  • Ocean view
  • 926 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront

Free minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Oceanfront

9.4 out of 10
Exceptional
(55 reviews)
  • Ocean view
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms (Penthouse)

Suite, 2 Bedrooms (Penthouse) | Living area | 65-inch LED TV with cable channels, tablet, pay movies

Suite, 2 Bedrooms (Penthouse)

  • Ocean view
  • 1808 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

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About the neighborhood

Cancun

Located 1.9 mi (3 km) from Riviera Cancun Golf Resort, AVA Resort Cancun - All Inclusive is within a 15-minute drive of other popular attractions like Delfines Beach. This 1622-room, 5-star property has 6 outdoor pools along with outdoor private hot tubs and 14 restaurants.

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.1 miles
  • Riviera Cancun Golf Resort - 1 min drive - 0.3 miles
  • Delfines Beach - 18 min drive - 6.8 miles
  • Moon Palace Golf Club - 19 min drive - 9.0 miles
  • La Isla Shopping Mall - 31 min drive - 11.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Digit Bar - ‬2 min walk
  • ‪Lobby Bar - ‬19 min drive
  • ‪Aroma Café - ‬4 min walk
  • ‪Copal - ‬1 min walk
  • ‪Grand Lobby Bar - ‬18 min drive

About this property

AVA Resort Cancun - All Inclusive

AVA Resort Cancun - All Inclusive features a full-service spa, 6 outdoor pools, and a free water park. A stay here includes free valet parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.
65-inch LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and bathrobes. Outdoor private hot tubs, free minibar items, and tablet computers are other standard amenities. Change of towels is available on request.
6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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Moon Palace The Grand Cancun - All-inclusive
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  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
8.6 out of 10, Excellent, 2,032 reviews
$683 nightly
The price is $831
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site

Food and drink

  • 14 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pickleball courts
  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Paddleboard
  • Shopping mall
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Area rugs in public areas
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 2 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with cable channels
  • Pay movies
  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.
Property Registration Number 005-007-004237/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

Will I find all-inclusive rate plans at AVA Resort Cancun - All Inclusive?

AVA Resort Cancun - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include kayaking, cooking classes, and yoga.

How much does it cost to stay at AVA Resort Cancun - All Inclusive?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at AVA Resort Cancun - All Inclusive on May 31, 2026 start from $518, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at AVA Resort Cancun - All Inclusive?

AVA Resort Cancun - All Inclusive offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do near AVA Resort Cancun - All Inclusive?

This property is located in Cancun and just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. You'll also find Riviera Cancun Golf Resort and Playa Coral within a short drive.

Is there parking available at AVA Resort Cancun - All Inclusive?

Yes, covered valet parking is offered for free at the property.

Is there a spa at AVA Resort Cancun - All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, sports massages, body wraps, and hydrotherapy.

Are there luxury amenities available at AVA Resort Cancun - All Inclusive?

Yes, guests can indulge in luxuries such as a free water park, 14 restaurants, and 2 swim-up bars at this property.

Does AVA Resort Cancun - All Inclusive have a casino?

No, AVA Resort Cancun - All Inclusive doesn't have a casino.

Will I find an indoor pool at AVA Resort Cancun - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools.

What do couples enjoy most about AVA Resort Cancun - All Inclusive?

This beachfront property offers many amenities for couples, including a private outdoor hot tub as well as 14 restaurants and 6 outdoor pools.

Does AVA Resort Cancun - All Inclusive have a hot tub?

No, but guests can enjoy a steam room at this property.

Does AVA Resort Cancun - All Inclusive feature a restaurant that includes a breakfast menu?

No, AVA Resort Cancun - All Inclusive doesn't have a restaurant that serves breakfast.

Does AVA Resort Cancun - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at AVA Resort Cancun - All Inclusive.

Does AVA Resort Cancun - All Inclusive have connecting rooms available?

No, this property doesn't feature connecting guestrooms.

Where is the closest airport to AVA Resort Cancun - All Inclusive?

The closest major airport to AVA Resort Cancun - All Inclusive is Cancun Intl. Airport (CUN), which is 5.5 mi away (15 minutes by car).

Are there rooms with balconies at AVA Resort Cancun - All Inclusive?

Yes, some guestrooms at AVA Resort Cancun - All Inclusive offer a balcony and may feature ocean views.

AVA Resort Cancun - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 688 out of 1165 reviews
Rating 8 - Good. 212 out of 1165 reviews
Rating 6 - Okay. 134 out of 1165 reviews
Rating 4 - Poor. 56 out of 1165 reviews
Rating 2 - Terrible. 75 out of 1165 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Miguel

Liked: Cleanliness
Room wall spotless
Stayed 3 nights in May 2026

8/10 Good

Kaminie Kumarie

Stayed 4 nights in Apr 2026

10/10 Excellent

Aminat

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time was had with my family.
Stayed 4 nights in Mar 2026

2/10 Terrible

Saida

Stayed 3 nights in Feb 2026

10/10 Excellent

Ivan, Aventura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean, the service was great, and food was excellent.
Stayed 3 nights in Feb 2026

10/10 Excellent

LaTuria Shronda

Stayed 4 nights in Feb 2026

10/10 Excellent

Tim

Stayed 2 nights in Feb 2026

8/10 Good

Erin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice with a gorgeous view, check in was easy, and food was good. We booked this at the very last minute (the day before check in) after deciding to stay in Mexico two extra days. Our main vacation was in Riviera Maya and we chose this for our last two days because it’s close to the airport, has a large pool, and has (a small) beach. Never it was last minute, we didn’t have any dinner reservations but we were still able to get a table at the Mediterranean restaurant with a very short wait, even though there weren’t any reservations available. The staff were all very friendly and helpful throughout the entire resort. The only drawbacks were (1) we were on the 9th floor and there was a loud wind noise in our room literally the entire time we were there and (2) even though it’s “all inclusive” in terms of food and drinks, almost none of the activities are included (ex: laser tag, bowling, escape room, etc). Despite that, it’s a great choice for families and the pool activities are enough to keep kids busy for a few days. Overall, I’d definitely stay here again for a short stay, the day after arriving and/or before leaving Riviera Maya.
Stayed 2 nights in Feb 2026

10/10 Excellent

Brent

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Just finished our week vacation at Ava and we had a great time. My wife and I were traveling with our 2 kids ages 11 and 6. Tons of activities for the kids. Pools were great, even enjoyed the beach. Not a lot of seaweed this time a year which makes a big difference. Service was great no issues. We stayed in a 2 bedroom suite which was so nice for the kids to have their own room. Room was beautiful and clean. Grounds and pool were also very clean. Gym was one of the best I’ve used on vacation. Wife enjoyed many of the free classes they offered. Food was excellent. Make reservations ahead of time. We booked everything 1 month in advance. Contact the hotel, don’t wait for them. Did the escape room which is extra charge $45 per person. We actually really enjoyed it despite the extra fee. Also did the racing simulator which was fun. $25 for 10 minutes.
Stayed 6 nights in Feb 2026

10/10 Excellent

Jenaya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent service and food would def return
Stayed 3 nights in Feb 2026

10/10 Excellent

Akeesh

Traveled with family and small children
Liked: Cleanliness, amenities
Lots of activities for kids and adults alike staff was very very friendly and made sure we was well taken care off facility is very well kept the food and drinks are very good. We took a quick 2 night stay for my sons birthday and the staff ensured he had a great time will definitely book again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Bhargav, Fort Mill

Stayed 2 nights in Feb 2026

10/10 Excellent

Kazuya, Sunnyside

Stayed 1 night in Feb 2026

10/10 Excellent

VICTORIA DENISE

Stayed 4 nights in Feb 2026

8/10 Good

Andrei

Stayed 7 nights in Feb 2026

10/10 Excellent

KYUNGSUK

Liked: Cleanliness, amenities, property conditions & facilities
Really good
Stayed 2 nights in Feb 2026

10/10 Excellent

Nicolae

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing!
Stayed 5 nights in Feb 2026

8/10 Good

Daniil, Norcross

Stayed 7 nights in Nov 2025

8/10 Good

Marcia

Liked: Cleanliness, staff & service, amenities
Everything was perfect, the only thing i didnt like was the way they control dinner. you have to make a reservation but the problem is no one will help you and if you call they wont reserve anything. that would be my only complaint. other than that everything was more than perfect
Stayed 2 nights in Feb 2026

8/10 Good

ANGEL, DORAL

Stayed 3 nights in Feb 2026

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly. Food was good.
Stayed 3 nights in Feb 2026

10/10 Excellent

Eileen

Traveled with family and small children
Liked: Amenities, property conditions & facilities
AVA Resort Cancun was a solid 4.5-star resort. Honestly, I was really surprised at how beautiful the property was and how pleasant everything felt. I’ve already booked my next vacation! I traveled with my 11-month-old baby, and overall, everything was great — the food (for adults), the interiors, the atmosphere — it delivers what you’d expect from a Google 5-star resort. That said, here are a few honest cons: 1. Baby food This was tough. Their kids’ meals already contain salt, even when you request no salt. Most meats are pre-marinated, so it was really difficult to feed a baby under one year old. They don’t really offer suitable options for babies who just started solids. 2. Housekeeping This isn’t their strongest area. I noticed signs of previous guests — tape residue on walls (probably from birthday decorations), small spills, hair, etc. The bedding was clean, though. If you’re a clean freak, this might bother you. It is a massive resort with thousands of rooms, so this seems to be where they fall short. 3. Restaurants The nicer restaurants are hard to get into. Sometimes the only available dinner reservations are after 8pm. Walk-ins are often sold out, and having two dinners in one night? Forget it. Room service is available, thankfully. Livo (Mediterranean) was unfortunately disappointing. Veranda (Italian) was surprisingly weak — especially the pasta and pizza. There was one other bad food incident, but management apologized sincerely, so I won’t go into detail.
Stayed 5 nights in Feb 2026

10/10 Excellent

Terra Renee

Rooms were clean.Staff's customer service was friendly.
Stayed 5 nights in Jan 2026

10/10 Excellent

Blal Nagi, Clinton Township

Stayed 5 nights in Feb 2026

2/10 Terrible

Shuni

Stayed 7 nights in Jan 2026