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Recent guest reviews

This is our second year at this resort. We are so happy with the food, entertainment and the rooms and the beach is amazing! ALL the staff is professional, kind, outgoing and courteous, from the registration desk to the wait staff and housekeeping. All the staff works so hard to ensure the very best vacation experience. This resort is a great value for your money and a terrific experience!

Excellent staff that went above and beyond there duties to please you. Good food and drinks with nightly entertainment.

The hotel is very clean and safe

It needs to be torn down

I bought it for an all-inclusive package, the food was limited. They have a separate menu that they have to pay for the food. A lot of noise at dawn, the food is not so good.

All the workers are very kind. The property was in a nice location beautiful beach. The only downside to our vacation was the food at whyndam alltra it wasnt very good.. the staff was great

Loved pool and beach that were there. All workers were very nice and aimed to please

The staff works hard but this trip was horrible. The resort has a sewer smell and very little air conditioned areas. Would of been extremely helpful to of known this prior to booking. Check in lines for hours and then no room until almost 6pm and during that time we were followed around by the time share person. Time limits on alcohol and lots of people asking you to buy extras. Not what we have ever experienced at an all inclusive resort. Beach was dirty and towel man was mean and confrontational. Never going back to a Wyndham. There were 2 employees who tried to make everyone happy Miriam and Daniel.

Everything was great, super friendly staff, rooms Were decent and so was the food. They can upgrade their shows, seem very basic and outdated, and more effort on the drinks would have been nice!

The customer service is excellent

The ceiling above our sink was leaking. The food was mediocre. No 24/7 food options except for the coffee shop.

Everything!!❤️❤️😍 was Amazing!

Wonderful hotel. The staff were always warm and welcoming. Hotel is in a great area for shopping, excursions and beach.

Boulevard Kukulkan, Km. 11.5 Cancun QROO

Hotel highlights

  • Close to La Isla Shopping Mall
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Zona Hotelera within a mile (2 km) of La Isla Shopping Mall, Wyndham Alltra Cancun All Inclusive Resort is within 2 miles (3 km) of other popular sights such as Cancun Convention Center. This 458-room, 4-star aparthotel has 2 outdoor pools along with a full-service spa and a free water park.


Dining

Enjoy dining at Casa de Rosa, one of 7 onsite restaurants. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/cafe, and chat with other guests at the free daily manager's reception.


Rooms

Each apartment has an array of amenities, including free minibar items, a balcony, and a sofa bed. Guests can expect to find free WiFi and a 55-inch plasma TV with cable channels. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and a ceiling fan.


Property features

Wyndham Alltra Cancun All Inclusive Resort features a full-service spa, 2 outdoor pools, and a free water park. If you drive, take advantage of free valet parking. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive aparthotel include a children's pool, a gym, and a sauna.

Room options

Junior Room, 1 King Bed, Accessible, Partial Ocean View (Partial Ocean View - ACK)

1 King Bed | Sleeps 5

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Junior Room, 1 King Bed, Beachfront (Infinity Swim Up)

1 King Bed | Sleeps 4

Presidential Suite, 1 King Bed

1 King Bed | Sleeps 5

Guest reviews for Wyndham Alltra Cancun All Inclusive Resort

Everyone (63) Couples (66) Family (90)
4
Everyone

By on Sep 16, 2023

Review comment responded on Sep 18, 2023

Dear KhrystynaWe would really appreciate if you could give us your feedback in order to improve and provide you with the 5 star service you deserve! Hope to see you back very soon!Best regards

5
Partner Couples

This is our second year at this resort. We are so happy with the food, entertainment and the rooms and the beach is amazing! ALL the staff is professional, kind, outgoing and courteous, from the registration desk to the wait staff and housekeeping. All the staff works so hard to ensure the very best vacation experience. This resort is a great value for your money and a terrific experience!

By on Sep 16, 2023

Review comment responded on Sep 18, 2023

Dear ToddWe are so glad you had a great time with us! Hope to see you back very soon!Best regards

5
Everyone

By on Sep 16, 2023

Review comment responded on Sep 18, 2023

Estimado PedroMuchas gracias por tu calificación ¡Esperamos poder verte pronto de vuelta!Saludos

5
Family

Excellent staff that went above and beyond there duties to please you. Good food and drinks with nightly entertainment.

By on Sep 13, 2023

Review comment responded on Sep 13, 2023

Dear CleasiceWe are so glad you had a great time with us! Hope to see you back very soon!Best regards!

5
Everyone

The hotel is very clean and safe

By on Sep 8, 2023

Review comment responded on Sep 9, 2023

Dear DarioThank you so much for comments! Hope to see you back very soon!Best regards

5
Everyone

By on Sep 5, 2023

Review comment responded on Sep 6, 2023

Dear LaurrenThank you so much for your score! Hope to see you back very soon!Best regards

1
Everyone

It needs to be torn down

By , from Streamwood on Sep 4, 2023

Review comment responded on Sep 4, 2023

Dear JohnWe would really appreciate if you could give us your feedback in order to improve and provide you with the 5 star service you deserve!Best regards

2
Family

I bought it for an all-inclusive package, the food was limited. They have a separate menu that they have to pay for the food. A lot of noise at dawn, the food is not so good.

By on Jul 24, 2023

Review comment responded on Jul 24, 2023

Dear NatanaelWe are sorry we didnt meet your expectations. We will address ypu comments to our chefs in order to improve the quality of the food and provide you the 5 star service you deserve. Hope you can give us another chance to host you in a near futureBest regards!Ignacio R.General Manager

5
Family

All the workers are very kind. The property was in a nice location beautiful beach. The only downside to our vacation was the food at whyndam alltra it wasnt very good.. the staff was great

By on Jul 8, 2023

Review comment responded on Jul 10, 2023

Dear BarryThank you so much for your feedback. We will address your comments with our chefs in order to improve the quality of the food. Hope to see you back very soon!Best regards

4
Everyone

By on Jul 4, 2023

Review comment responded on Jul 25, 2023

Dear ArielWe would really appreciate if you could give us your feedback in order to improve and provide you with the 5 star service you deserve. Hope to see you back very soon!Best regards

Wyndham Alltra Cancun All Inclusive Resort

Boulevard Kukulkan, Km. 11.5, Cancun, QROO 77500
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