Skip to main content
Beginning of main content

Recent guest reviews

The property was beautiful and the staff was amazing. Everything was very convenient, the food is delicious and the drinks are good at the bar only. My only issue is it’s hot and no AC until you get to your room.

Excellent service, staff is incredible, excellent food

Great experience! Fun daily activities, amazing food, wonderful/friendly people and on the beautiful beach. I would not hesitate to book here again.

very good location

Everyone was very friendly the service and food was amazing I will be visiting again.?

The staff was really helpful and always had a great attitude. They made sure we always had what we needed. The food could be better; it sounds better on the menu than it tasted.

The resort was very nice and staff friendly and helpful. The cabanas were old and the drink too sweet.

Transfer shuttle did not show up back to the airport which was ended up to call taxis.

Had a wonderful stay. The staff was incredible, the all inclusive food was marvelous. Everyone was willing to help and to make our vacation a joy. I can’t say enough good about this property!

I love this property because I felt appreciated by everyone. The property does a great job in entertainment too. The food at the restaurant was amazing, I enjoyed my stay.

Our room at check in was musty smelling, they changed us to a different room the next day, that room was great, I suspect that is an issue with most places in that environment, service was great, food was good, I would go back there again, hopefully when the seaweed isn’t an issue, they do need bigger areas for the nightly entertainment, and another pool wouldn’t hurt, overall we had a great time

We stayed here for a week and our experience with the hotel was great! We were treated like royalty. Hotel was clean and food was good for all inclusive. The only dislike I had was the beach was so full of seaweed we were unable to use it for 3 days. By the last day it had cleared enough to swim. This is no fault of the resort.

Had plenty of activities for all ages. Loved the coffee shop.

It was great experience, my kids loved the place. Very convenient… many restaurants to choose from with variety of delicious foods. Overall, excellent!

6 night stay was close to perfect. Resort was clean and staff was kind and helpful. Areas in the hotel were easy to walk to. Loved the beachside taco bar and bar service on the beach. Staff had activities planned for entire day and had group involvement at the pool. Was very fun. Spa was great, the best massage I’ve ever had.

This property is not a four star as it was shown on orbitz. It should have been only a three star. I don’t like everything about this hotel. I will never book the Wyndham ever again.

Orbitz had sent me an email that a special request was approved from the hotel that my check in for 12AM was okay. When I got there the hotel told me they did not even send me that email nor did orbitz ever confirmed that with them. I ended up paying a whooping $400 to stay in a room for about 6-7 hours then switch it out for the room I was supposed to have when it was check in time. I will NEVER be using orbitz again.

Great location, wonderful staff, great food and plenty of activities close by. We will be back later this year.

Good is always good , staff is great. Are favorite place to stay in Cancun.

I have been to several hotels in the hotel zone and this beach is one of the best spots. They do the best they can to clean up the seaweed but when the ocean decides to clear up it's so beautiful. Regarding the hotel itself, the staff was friendly, the resort was clean, service was excellent. One gripe would be the people in the lobby who try to offer you a "welcome breakfast" - they are kind of pushy and from past experience I'm pretty sure they are trying to give you a presentation to sell you a time share or upgrade or something. Also they try to sell you a "romantic dinner" and sell you lobster and tomahawk steak for an outrageous amount. My thoughts are that I paid enough to stay at this hotel! It was worth it, but I didn't want to shell out even more money. Overall I would definitely recommend this hotel to friends and family.

Boulevard Kukulkan, Km. 11.5 Cancun QROO

Hotel highlights

  • Close to La Isla Shopping Mall
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Zona Hotelera, Wyndham Alltra Cancun All Inclusive Resort is adjacent to Chac Mool Beach and within a 5-minute walk of Costa Occidental de Isla Mujeres National Park. This 458-room, 4-star property has 2 outdoor pools along with a full-service spa and a free water park.


Dining

Enjoy dining at Casa de Rosa, one of 7 onsite restaurants. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/cafe, and chat with other guests at the free daily manager's reception.


Rooms

Guests can expect free WiFi and 55-inch plasma TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include free minibar items, balconies or patios, and refrigerators.


Property features

Wyndham Alltra Cancun All Inclusive Resort features a full-service spa, 2 outdoor pools, and a free water park. If you drive, take advantage of free valet parking. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.

Room options

Junior Suite, 1 King Bed, Accessible, Partial Ocean View (Partial Ocean View - ACK)

1 King Bed | Sleeps 5

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Junior Suite, 1 King Bed, Beachfront (Infinity Swim Up)

1 King Bed | Sleeps 4

Presidential Suite, 1 King Bed

1 King Bed | Sleeps 5

Guest reviews for Wyndham Alltra Cancun All Inclusive Resort

Everyone (35) Couples (57) Family (77)
4
Friends

The property was beautiful and the staff was amazing. Everything was very convenient, the food is delicious and the drinks are good at the bar only. My only issue is it’s hot and no AC until you get to your room.

By on Sep 21, 2022

Review comment responded on Sep 22, 2022

Dear Nicole. We really appreciate you giving us the opportunity to host you and the time you spent sharing your comments with us.We will take your opinion into account to continue improving and offering the best quality.We hope you will come back again in the future.Kind regards!

5
Family

Excellent service, staff is incredible, excellent food

By on Sep 20, 2022

Review comment responded on Sep 20, 2022

Dear Reiza. We are very fortunate that you have given us the opportunity to host you and above all that you took the time to share your comments with us.It has been an honor to have you with us and we hope that you will return again very soon.Kind regards!

5
Friends

Great experience! Fun daily activities, amazing food, wonderful/friendly people and on the beautiful beach. I would not hesitate to book here again.

By on Sep 19, 2022

Review comment responded on Sep 20, 2022

Dear Kimberly. We are very fortunate that you have given us the opportunity to host you and above all that you took the time to share your comments with us.It has been an honor to have you with us and we hope that you will return again very soon.Kind regards!

5
Family

very good location

By on Sep 19, 2022

Review comment responded on Sep 19, 2022

Dear Bryan. Thank you very much for visiting us and for taking a few minutes to share your kind comments with us.We are happy to read that you enjoyed your stay with us.We hope you will come back again in the near future.

5
Partner Couples

Everyone was very friendly the service and food was amazing I will be visiting again.?

By on Sep 17, 2022

Review comment responded on Sep 19, 2022

Dear Sherene. Thank you very much for visiting us and for taking a few minutes to share your kind comments with us.We are happy to read that you enjoyed your stay with us.We hope you will come back again in the near future.

4
Partner Couples

The staff was really helpful and always had a great attitude. They made sure we always had what we needed. The food could be better; it sounds better on the menu than it tasted.

By on Sep 15, 2022

Review comment responded on Sep 15, 2022

Dear Allan. Thank you very much for visiting us and for taking a few minutes to share your comments with us.We are happy to have exceeded your expectations and we hope you will come back again in the near future.Regards!

4
Partner Couples

The resort was very nice and staff friendly and helpful. The cabanas were old and the drink too sweet.

By on Sep 12, 2022

Review comment responded on Sep 12, 2022

Dear guest. Thank you very much for giving us the opportunity to host you and for taking the time to share your comments with us.We will take your opinion into account to continue improving day by day.It has been a pleasure having you with us, we hope you will come back again in the near future.

5
Everyone

Transfer shuttle did not show up back to the airport which was ended up to call taxis.

By on Sep 11, 2022

Review comment responded on Sep 15, 2022

Dear Guest. Thank you very much for visiting us and for taking a few minutes to share your comments with us.We hope you come back on your next vacation.

5
Family

Had a wonderful stay. The staff was incredible, the all inclusive food was marvelous. Everyone was willing to help and to make our vacation a joy. I can’t say enough good about this property!

By on Sep 9, 2022

Review comment responded on Sep 10, 2022

Dear Joseph. Thank you for visiting us and for giving us an excellent rating.We are happy to read that you enjoyed your stay with us.We hope to welcome you again in the near future.Regards!

5
Family

I love this property because I felt appreciated by everyone. The property does a great job in entertainment too. The food at the restaurant was amazing, I enjoyed my stay.

By on Sep 4, 2022

Review comment responded on Sep 5, 2022

Dear Nilda. We appreciate very much that you have given us the opportunity to host you and also for spending a few minutes to share your opinion with us.We hope you will come back again in the future.Kind regards!

Wyndham Alltra Cancun All Inclusive Resort

Boulevard Kukulkan, Km. 11.5, Cancun, QROO 77500
url importing http://www.orbitz.com/Cancun-Hotels-Wyndham-Alltra-Cancun-All-Inclusive-Resort.h28108-p2.Hotel-Reviews
There was an error importing /Cancun-Hotels-Wyndham-Alltra-Cancun-All-Inclusive-Resort.h28108-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Cancun-Hotels-Wyndham-Alltra-Cancun-All-Inclusive-Resort.h28108-p2.Hotel-Reviews

Frequently asked questions