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Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront hotel with 4 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Creator video - submitted by Xplore With Erionne
Restaurant
Lobby sitting area
4 bars/lounges, swim-up bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included

Explore the area

View in a map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪5 min walk‬
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite Junior

Minibar, in-room safe, desk, blackout drapes

Suite Junior

  • 430 sq ft
  • Sleeps 3

View all photos for Suite Junior with Partial Sea View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with Partial Sea View

  • 430 sq ft
  • Sleeps 3

View all photos for Suite Junior with Sea View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with Sea View

  • 430 sq ft
  • Sleeps 3

View all photos for Suite Premium with Sea View

Minibar, in-room safe, desk, blackout drapes

Suite Premium with Sea View

  • 430 sq ft
  • Sleeps 2

View all photos for Suite Premium with Sea View

Minibar, in-room safe, desk, blackout drapes

Suite Premium with Sea View

  • 645 sq ft
  • Sleeps 2

View all photos for Suite Premium with Ocean View

Minibar, in-room safe, desk, blackout drapes

Suite Premium with Ocean View

  • 430 sq ft
  • Sleeps 3

View all photos for Junior Suite (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (U)

9.2 out of 10
Wonderful
(172 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(105 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (U)

9.0 out of 10
Wonderful
(200 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean Front Elite Club (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite Ocean Front Elite Club (U)

8.8 out of 10
Excellent
(15 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ocean View Elite Club (U)

Minibar, in-room safe, desk, blackout drapes

Suite Ocean View Elite Club (U)

8.4 out of 10
Very good
(5 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean Front Elite Club (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite Ocean Front Elite Club (M)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ocean View Elite Club (M)

Minibar, in-room safe, desk, blackout drapes

Suite Ocean View Elite Club (M)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Sea View (M)

9.8 out of 10
Exceptional
(8 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Vista Mar (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite Vista Mar (M)

9.6 out of 10
Exceptional
(8 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View Elite Club (M)

Room amenity

Junior Suite Ocean View Elite Club (M)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View Elite Club (U)

Room amenity

Junior Suite Ocean View Elite Club (U)

9.2 out of 10
Wonderful
(51 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, B2C-US)

Room amenity

Junior Suite, Ocean View (Elite Club, B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (C)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | C)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Elite Club | C)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Sea View (C)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Sea View (C)

9.6 out of 10
Exceptional
(4 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (C)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (C)

9.6 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | C)

Room amenity

Junior Suite, Ocean View (Elite Club | C)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Elite Club | C)

Minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Elite Club | C)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Front Elite Club -L)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Front Elite Club -L)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (L)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Sea View (L)

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (L)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (L)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club - L)

Room amenity

Junior Suite, Ocean View (Elite Club - L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Elite Club - L)

Minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Elite Club - L)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (E)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | E)

Room amenity

Junior Suite, Ocean View (Elite Club | E)

  • 420 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club | E)

Minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Elite Club | E)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | E)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Elite Club | E)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Sea View (B2C-CA)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (B2C-CA)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | B2C-CA)

Room amenity

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Elite Club | B2C-CA)

Minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior

Minibar, in-room safe, desk, blackout drapes

Suite Junior

  • 430 sq ft
  • Sleeps 3

View all photos for Suite Junior with Partial Sea View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with Partial Sea View

  • 430 sq ft
  • Sleeps 3

View all photos for Suite Junior with Sea View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with Sea View

  • 430 sq ft
  • Sleeps 3

View all photos for Suite Premium with Ocean View

Minibar, in-room safe, desk, blackout drapes

Suite Premium with Ocean View

  • 430 sq ft
  • Sleeps 3

View all photos for Suite Premium with Sea View

Minibar, in-room safe, desk, blackout drapes

Suite Premium with Sea View

  • 430 sq ft
  • Sleeps 2

View all photos for Suite Premium with Sea View

Minibar, in-room safe, desk, blackout drapes

Suite Premium with Sea View

  • 645 sq ft
  • Sleeps 2

About the neighborhood

Cancun

Located in Zona Hotelera, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is within a 10-minute walk of popular sights such as La Isla Shopping Mall and Hotel Zone Beaches. This 428-room, 4.5-star hotel welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 6 restaurants.

What's nearby

  • Hotel Zone Beaches - 5 min walk - 0.3 miles
  • Marlin Beach - 5 min walk - 0.3 miles
  • Kukulcan Plaza Shopping Mall - 5 min walk - 0.3 miles
  • Cancun Interactive Aquarium - 5 min walk - 0.3 miles
  • La Isla Shopping Mall - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Capuchino Bar - ‬4 min drive
  • ‪Don Julio Restaurant - ‬2 min walk
  • ‪Duna Pool Bar - ‬7 min walk
  • ‪Cambalache - ‬6 min walk

About this property

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Adults-only beachfront hotel with 4 outdoor pools
Guests of Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have access to a full-service spa, 4 outdoor pools, and a gym. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. Other amenities at this adults-only hotel include free WiFi in public areas, coffee/tea in a common area, and barbecue grills.
Guests can expect free WiFi and 55-inch flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, minibars, and ceiling fans are also standard. Housekeeping is available on request.
4 outdoor swimming pools are on site along with a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Renova. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 82.36 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Riu Latino
Riu Kukulkan Inclusive Cancun
Hotel Riu Palace Kukulkan Adults Only
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Hotel

Frequently asked questions

Are there all-inclusive options at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and theme parties.

How much does it cost to stay at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

As of Jan 10, 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive on Jan 27, 2026 start from $486.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

This hotel is situated in Zona Hotelera within a 10-minute walk of La Isla Shopping Mall, Hotel Zone Beaches, and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Forum Beach and Gaviota Azul Beach within a short drive.

Will I be able to park at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yes, self parking is offered for free at the hotel.

Is there a spa at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Renova is the hotel's spa and services include body wraps, aromatherapy, and massages.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive feature a casino on the premises?

No, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools.

Is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive good for couples?

This adults-only hotel offers plenty of amenities for couples including 4 outdoor pools, a swim-up bar, and 6 restaurants.

Are there hot tubs at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

No, but guests can enjoy a steam room at this hotel.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a restaurant with a breakfast menu?

Yes, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

The closest major airport to Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is Cancun Intl. Airport (CUN), which is 13.1 mi away (22 minutes by car).

Are there rooms with balconies at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yes, every guestroom at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive comes with a balcony with some featuring ocean views.

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3282 out of 4671 reviews
Rating 8 - Good. 785 out of 4671 reviews
Rating 6 - Okay. 340 out of 4671 reviews
Rating 4 - Poor. 115 out of 4671 reviews
Rating 2 - Terrible. 149 out of 4671 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - great location, food, beach, clean rooms, service and staff were amazing. They really do run a tight ship! Highly recommend :)
Stayed 6 nights in Dec 2025

10/10 Excellent

Wade Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean, staff was very present and helpful, food was outstanding.
Stayed 4 nights in Dec 2025

8/10 Good

Martha

Stayed 2 nights in Nov 2025

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, property conditions & facilities
From the food, to service to everything was amazing! We will be coming back!
Stayed 5 nights in Nov 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes it was amazing
Stayed 4 nights in Oct 2025

10/10 Excellent

Ricky Allen

Stayed 10 nights in Oct 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, the staff was very friendly and accommodating, breakfast was great very delicious plenty of choices, Balcony was breath taking an amazing view to the ocean.
Stayed 5 nights in Oct 2025

2/10 Terrible

Brett

Disliked: Amenities
I would never recommend this place to stay
Stayed 15 nights in Sep 2025

10/10 Excellent

Carmen

Stayed 4 nights in Sep 2025

10/10 Excellent

Lacey Nichole

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much.
Stayed 6 nights in Oct 2025

10/10 Excellent

Shannon Lore

Stayed 5 nights in Oct 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property.
Stayed 5 nights in Oct 2025

10/10 Excellent

Brianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love loveeeeedddd our stay here. It was my partner’s first time in Mexico and he absolutely loved the all-inclusive resort style. All the staff were exceptionally friendly and polite. Shoutout to the bartenders at the pool bar by the way.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ali Taha

Stayed 7 nights in Oct 2025

8/10 Good

Tatyana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice for the money. I wish we had better day and evening entertainment . We didn’t like the company who did the transportation from and to the airport. We had to pay for the taxi on our way back to the airport because they were offering 4 hours earlier pick up. It was very difficult to contact them from the beginning when the hotel sent their email and telephone. I think everything should be organized quickly and well by the hotel or company with which they work.
Stayed 6 nights in Oct 2025

10/10 Excellent

Mirta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for adults
Stayed 5 nights in Sep 2025

8/10 Good

Teresita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good the beach was amazing, the staff is what made our stay even better! Mr. Jesus, Mr. Christian, Mr. Marcos were all very amiable!! Thank you!!
Stayed 6 nights in Oct 2025

8/10 Good

Bella

Stayed 4 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to many resorts in Cancun and all high end. This resort was absolutely excellent in all phases. Staff, Restaurants, pools and entertainment. We upgraded to the elite club with ocean front room and it was completely worth it. Thank you Hotel Riu Palace Kukulkan.
Stayed 6 nights in Oct 2025

10/10 Excellent

johanna, Kingston

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the property
Stayed 5 nights in Oct 2025

10/10 Excellent

Brittney Victoria

Stayed 5 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness
Stayed 4 nights in Sep 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurants, waitstaff, food, and cocktails were excellent. I really appreciate that there were plenty of vegetarian options and multiple cuisines, but vegans would not have the easiest time finding meals here. The pools and beach and the areas around them were always clean, and attendants were always available to bring drinks or an umbrella. Entertainment was pretty meh for a five-star hotel (there were only 1-2 small activities/shows going on each night after the pool closed at 7pm, so you don't have much to do besides drink and eat or go back to your room). The room itself was also set up oddly, with a soaking tub in the center of the room, and the toilet and shower each in separate smaller rooms in pseudo-hallways divided by a partition. Room service was extremely limited for a resort of this size, and the housekeeping/restocking of room amenities was super inconsistent: I had to call multiple times to get things restocked, and it always took over a day. Housekeeping also walked into our room without knocking while we were still in bed (about 9am), which was off-putting. Overall it was a nice stay, but not at all what I'd expect from a supposedly five-star resort. If I were to go back to Cancun, I'd try another resort.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ronmon Holmes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many food options...excellent buffet with many food choices and varied each day.
Stayed 3 nights in Oct 2025