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Residence Inn by Marriott Cancun Hotel Zone

Property class: 3
VIP Access

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Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

A poolside area with lounge chairs and umbrellas, overlooking a body of water during sunset.
Property video
A spacious lobby with a wooden reception desk, seating area, and large windows.
A modern hotel room with a kitchen, dining area, and a large window offering a view.
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪11 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪1 min drive‬
  • Place, Playa Coral
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬
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Room options

View all photos for Studio, 1 King Bed, Balcony

A hotel room with a bed, a desk with a chair, a television, and a small table.

Studio, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(124 reviews)
  • 423 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

A balcony with a glass railing overlooking a forested area and a clear sky.

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(69 reviews)
  • Ocean view
  • 566 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

A balcony with a glass railing overlooking a forested area and a clear sky.

Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

8.8 out of 10
Excellent
(25 reviews)
  • Partial sea view
  • 566 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Balcony

A hotel room with two beds, a kitchenette, and a dining area.

Studio, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(173 reviews)
  • 526 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Partial Ocean View (Balcony)

A hotel room with two beds, a TV, a sofa, and a desk.

Studio, 2 Queen Beds, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(28 reviews)
  • Sea view
  • 526 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Balcony

A modern living room with a grey sofa, a TV on a wooden desk, and a kitchen in the background.

Suite, 2 Bedrooms, Balcony

9.0 out of 10
Wonderful
(40 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Cancun

Located in Zona Hotelera, Residence Inn by Marriott Cancun Hotel Zone is adjacent to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park with other popular attractions like Delfines Beach within a within a few miles (5 km). This 158-room, 3-star hotel welcomes guests with 2 outdoor pools, free breakfast, and a 24-hour gym.

What's nearby

  • Nichupté Lagoon - 11 min walk - 0.6 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.5 miles
  • Playa Coral - 4 min drive - 2.0 miles
  • Delfines Beach - 8 min drive - 3.3 miles
  • La Isla Shopping Mall - 20 min drive - 8.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

  • ‪Copal - ‬9 min drive
  • ‪La Gondola - ‬17 min drive
  • ‪Starcafé Iberostar Selection Cancún - ‬6 min drive
  • ‪Noriku - ‬7 min drive
  • ‪Arena Sports Bar - ‬3 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

Guests staying at Residence Inn by Marriott Cancun Hotel Zone enjoy access to 2 outdoor pools, a 24-hour gym, and a rooftop terrace. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Other amenities at this golf hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect 55-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Kitchens, balconies, and dining areas are other standard amenities. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Pick&Chill Rooftop Snack

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Golf clubhouse
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (2,540 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 27.4 per accommodation, per night, plus a deposit of USD 50 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Service fee: USD 3 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 27.4 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

Are free cancellation options available at Residence Inn by Marriott Cancun Hotel Zone?

Residence Inn by Marriott Cancun Hotel Zone provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Residence Inn by Marriott Cancun Hotel Zone?

As of Aug 25, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Cancun Hotel Zone on Sep 1, 2026 start from $128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Residence Inn by Marriott Cancun Hotel Zone?

This hotel is situated in Zona Hotelera, just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Delfines Beach and Riviera Cancun Golf Resort within a short drive.

Is parking available on site at Residence Inn by Marriott Cancun Hotel Zone?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Residence Inn by Marriott Cancun Hotel Zone have a casino?

No, Residence Inn by Marriott Cancun Hotel Zone doesn't have a casino.

Will I find an indoor pool at Residence Inn by Marriott Cancun Hotel Zone?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

Is Residence Inn by Marriott Cancun Hotel Zone good for couples?

Couples will appreciate amenities at this hotel, including a wet bar and a kitchen in each guestroom, and some feature ocean view.

Does Residence Inn by Marriott Cancun Hotel Zone have a hot tub?

No, there isn't a spa tub at this hotel.

Does Residence Inn by Marriott Cancun Hotel Zone have a restaurant that serves breakfast?

Yes, Residence Inn by Marriott Cancun Hotel Zone serves free buffet breakfast at Pick&Chill Rooftop Snack each morning.

Will Residence Inn by Marriott Cancun Hotel Zone allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Residence Inn by Marriott Cancun Hotel Zone for a fee of USD 27.4 per accommodation, per night. A deposit of USD 50 per stay is collected.

Does Residence Inn by Marriott Cancun Hotel Zone have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Residence Inn by Marriott Cancun Hotel Zone?

The closest major airport to Residence Inn by Marriott Cancun Hotel Zone is Cancun Intl. Airport (CUN), which is 6.6 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Residence Inn by Marriott Cancun Hotel Zone?

Yes, every guestroom at Residence Inn by Marriott Cancun Hotel Zone comes with a balcony and some offer ocean and courtyard views.

Does Residence Inn by Marriott Cancun Hotel Zone host weddings?

Take advantage of the wedding venue at Residence Inn by Marriott Cancun Hotel Zone if you plan to say "I do" during your trip.

Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1750 out of 2814 reviews
Rating 8 - Good. 585 out of 2814 reviews
Rating 6 - Okay. 267 out of 2814 reviews
Rating 4 - Poor. 102 out of 2814 reviews
Rating 2 - Terrible. 110 out of 2814 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Everything was excellent, staff was friendly and hotel clean
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Marla Jeannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to relax, the breakfast was really good a lot options to chose, it’s very clean, secure and all the staff is so kind
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here, would recommend it
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent breakfast great
Stayed 1 night in May 2026
Verified review

8/10 Good

Gabriela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very nice, modern, clean hotel.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service good food excellent customer service service with Valeria and Cesar nice pillows
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

ajibola

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Haavard

Liked: Cleanliness, property conditions & facilities
Close to the airport, nice rooftop bar, but few dining options and isolated property.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Blaine Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place. beautiful pool
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Fernando Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, nice hotel intended for business travelers, yet used also by lots of tourists
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Umar Babacarr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast selection was very good.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Jas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing, with so many options. The only thing was the timing, it was a bit tight to be able to get up and have breakfast on time after the late night outings lol.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

JACOBO ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, i like very much this hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Best breakfast ever!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good workout room, nice pool and outdoor eating area.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

GAVEN

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and new hotel. Staff is really nice. Breakfast is fresh and good but simple. Wish the buses ran this far out because you will have to arrange transportation to go anywhere. My stay here has been really nice.
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
This place was amazing good location close to airport ,nice big room and the price is right. We stayed for 19 glorious days, the front desk people are the greatest ,big thanks to Ceaser Garcia for being so professional knowledgeable and an amazing english speaker to help with directions and tips making our stay fantastic ,definitely will be back.
Stayed 19 nights in Mar 2026
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place excellent service
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great spot far away from everything good food room was really nice great property
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Minoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was great but a bit disappointed with breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sani

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast, staff was always friendly. The pools were a nice place to relax
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, property conditions & facilities
It was a little off the main hotel zone but accessible to everything. We liked the quietness and the fact that our balcony overlooked a protected forest area so we saw a lot of birds .
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff !!! Good breakfast!!! Staff is the best yet . Clean rooms !!! Will be back again
Stayed 7 nights in May 2026
Verified review

8/10 Good

Atif

Liked: Cleanliness, staff & service, property conditions & facilities
Decent breakfast menu! Rooms were nicer and bigger than expected. It's not one of the beach hotels but beaches aren't too far from here. Reasonably priced as well. Will stay there again.
Stayed 6 nights in Apr 2026