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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
Hotel with 2 outdoor swimming pools, steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
VIP Access

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Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

Terrace/patio
Reception
In-room safe, laptop workspace, blackout drapes, soundproofing
Studio, 1 King Bed, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar

Explore the area

View in a map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪9 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪2 min drive‬
  • Place, Playa Coral
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Studio, 1 King Bed, Balcony

Studio, 1 King Bed, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(106 reviews)
  • 423 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(57 reviews)
  • 566 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(22 reviews)
  • 566 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Balcony

9.2 out of 10
Wonderful
(143 reviews)
  • 526 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(28 reviews)
  • 526 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Bedrooms, Balcony

9.0 out of 10
Wonderful
(36 reviews)
  • 678 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

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About the neighborhood

Cancun

Located in Zona Hotelera, Residence Inn by Marriott Cancun Hotel Zone is adjacent to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park with other popular attractions like Delfines Beach within a within a few miles (5 km). This 158-room, 3-star hotel welcomes guests with 2 outdoor pools, free breakfast, and a 24-hour gym.

What's nearby

  • Nichupté Lagoon - 9 min walk - 0.5 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2 min drive - 0.5 miles
  • Playa Coral - 5 min drive - 2.0 miles
  • Moon Palace Golf Club - 18 min drive - 5.9 miles
  • Delfines Beach - 18 min drive - 2.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Royal Solaris Cancun - ‬3 min drive
  • ‪Taco Arte Restaurant - ‬3 min drive
  • ‪La Hacienda Restaurant - ‬4 min drive
  • ‪La Estancia - ‬4 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

Hotel with 2 outdoor swimming pools, steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Guests staying at Residence Inn by Marriott Cancun Hotel Zone enjoy access to 2 outdoor pools, a 24-hour gym, and a rooftop terrace. There's free parking, as well as a free airport shuttle (available on request). The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Other amenities at this golf hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect 55-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Kitchens, balconies, and dining areas are other standard amenities. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a 24-hour fitness center.

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Dec 9 - Dec 10
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Hosted evening meal available daily for a fee of USD 30
  • Snack bar/deli

Restaurants on site

  • Pick&Chill Rooftop Snack

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Golf clubhouse
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (2,540 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Comprehensive recycling policy
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Hosted evening meal: USD 30

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

Are free cancellation options available at Residence Inn by Marriott Cancun Hotel Zone?

Residence Inn by Marriott Cancun Hotel Zone provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Residence Inn by Marriott Cancun Hotel Zone?

As of Nov 26, 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Cancun Hotel Zone on Dec 7, 2025 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Residence Inn by Marriott Cancun Hotel Zone?

This hotel is situated in Zona Hotelera, just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Delfines Beach and Riviera Cancun Golf Resort within a short drive.

Is parking available on site at Residence Inn by Marriott Cancun Hotel Zone?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Residence Inn by Marriott Cancun Hotel Zone have a casino?

No, Residence Inn by Marriott Cancun Hotel Zone doesn't have a casino.

Will I find an indoor pool at Residence Inn by Marriott Cancun Hotel Zone?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

Is Residence Inn by Marriott Cancun Hotel Zone a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and a poolside restaurant.

Does Residence Inn by Marriott Cancun Hotel Zone have a hot tub?

No, there isn't a spa tub at this hotel.

Does Residence Inn by Marriott Cancun Hotel Zone have a restaurant that serves breakfast?

Yes, Residence Inn by Marriott Cancun Hotel Zone serves free full breakfasts at Pick&Chill Rooftop Snack each morning.

Will Residence Inn by Marriott Cancun Hotel Zone allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Residence Inn by Marriott Cancun Hotel Zone for a fee of USD 50 per pet, per stay. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Residence Inn by Marriott Cancun Hotel Zone?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Residence Inn by Marriott Cancun Hotel Zone?

The closest major airport to Residence Inn by Marriott Cancun Hotel Zone is Cancun Intl. Airport (CUN), which is 6.6 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Residence Inn by Marriott Cancun Hotel Zone?

Yes, every guestroom at Residence Inn by Marriott Cancun Hotel Zone comes with a balcony with some featuring ocean or courtyard views.

Does Residence Inn by Marriott Cancun Hotel Zone host weddings?

Take advantage of the wedding venue at Residence Inn by Marriott Cancun Hotel Zone if you plan to say "I do" during your trip.

Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1744 out of 2768 reviews
Rating 8 - Good. 562 out of 2768 reviews
Rating 6 - Okay. 246 out of 2768 reviews
Rating 4 - Poor. 103 out of 2768 reviews
Rating 2 - Terrible. 113 out of 2768 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Sep 2025

10/10 Excellent

Manuel Antonio

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deberian de ofrecer mas opciones dentro del menu de desayunos ademas de ampliar el horario a una atención mas temprana. Tambien tener cafe disponible siempre para servirse
Stayed 4 nights in Aug 2025

8/10 Good

Arianny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place if you are stay 1 or 2 nights
Stayed 2 nights in Jul 2025

10/10 Excellent

Ederliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel

10/10 Excellent

Ederliza

Stayed 6 nights in Aug 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good breakfast!
Stayed 3 nights in Aug 2025

8/10 Good

Giovanni

Stayed 5 nights in Aug 2025

6/10 Okay

Cedrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Great place, better A/C at night

Great place to stay, the a/c was set to not go lower than a set number which wasn’t cool enough to me. Was hot at nights plugged in a small travel neck fan to work over night while I slept. Other than that everything else was great
Stayed 3 nights in Aug 2025

10/10 Excellent

SOPHIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel hôtel tout confort

Hôtel sympa situé sur la zone hôtelière de Cancun et à proximité de l'aéroport sans en voir de gêne. Notre chambre était grande, spacieuse et confortable, les deux piscines sont sympas avec une belle vue mer.
Stayed 1 night in Aug 2025

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everything excellent!
Stayed 2 nights in Aug 2025

8/10 Good

Jehnny

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good
Stayed 4 nights in Aug 2025

10/10 Excellent

Neha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

8/10 Good

VICTOR MANUEL

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Johanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Jonathan, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and price for a last-minute unplanned stay due to a canceled flight. Don't like the fact that they require 48 hours notice to do airport pickups especially in emergency situations like the one I faced. What was odd is that I saw a van or two with their logo parked out front but yet my transportation leaving the hotel back to the airport was done by a third party vendor.
Stayed 2 nights in Aug 2025

10/10 Excellent

Olufunmike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Olufunmike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent. Very Good customer service was received from Jorge Eslava. He was very helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Alex Alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar era muy limpio. Personal a able y excelente atencion.
Stayed 5 nights in Aug 2025

10/10 Excellent

Manuel

Stayed 3 nights in Aug 2025

6/10 Okay

Sunil

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Only the problem is is cockroach on the floor and we stay on lobby around one hour on the evening mosquito bite and hotel shuttle come airport but they don’t provide us the airport shuttle front desk people they told me there is corner rental service go there talk ………. Bl bl blaaa
Stayed 2 nights in Aug 2025

8/10 Good

Shahroz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed
Stayed 3 nights in Aug 2025

4/10 Poor

Juanita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet
Stayed 4 nights in Aug 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Stay, Friendly Staff, only thing I wish they had more food options, but would stay again
Stayed 5 nights in Aug 2025

10/10 Excellent

ROXANA

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Jul 2025

10/10 Excellent

Abdiel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

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