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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
VIP Access

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Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

A poolside area with lounge chairs and umbrellas, overlooking a body of water during sunset.
Property video
Exterior
Reception
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪11 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪1 min drive‬
  • Place, Playa Coral
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬
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Room options

View all photos for Studio, 1 King Bed, Balcony

Studio, 1 King Bed, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(114 reviews)
  • 423 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(64 reviews)
  • Ocean view
  • 566 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

8.8 out of 10
Excellent
(25 reviews)
  • Partial sea view
  • 566 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(162 reviews)
  • 526 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(28 reviews)
  • Sea view
  • 526 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Bedrooms, Balcony

9.0 out of 10
Wonderful
(37 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Cancun

Located in Zona Hotelera, Residence Inn by Marriott Cancun Hotel Zone is adjacent to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park with other popular attractions like Delfines Beach within a within a few miles (5 km). This 158-room, 3-star hotel welcomes guests with 2 outdoor pools, free breakfast, and a 24-hour gym.

What's nearby

  • Nichupté Lagoon - 11 min walk - 0.6 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.5 miles
  • Playa Coral - 4 min drive - 2.0 miles
  • Delfines Beach - 8 min drive - 3.3 miles
  • La Isla Shopping Mall - 20 min drive - 8.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Taco Arte Restaurant - ‬3 min drive
  • ‪Marco Polo Restaurante - ‬3 min drive
  • ‪Sun Palace - ‬3 min drive
  • ‪Azvl - ‬3 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

Guests staying at Residence Inn by Marriott Cancun Hotel Zone enjoy access to 2 outdoor pools, a 24-hour gym, and a rooftop terrace. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Other amenities at this golf hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect 55-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Kitchens, balconies, and dining areas are other standard amenities. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Pick&Chill Rooftop Snack

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Golf clubhouse
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (2,540 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 27.4 per accommodation, per night, plus a deposit of USD 50 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Service fee: USD 3 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 27.4 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

Are free cancellation options available at Residence Inn by Marriott Cancun Hotel Zone?

Residence Inn by Marriott Cancun Hotel Zone provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Residence Inn by Marriott Cancun Hotel Zone?

As of Jul 11, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Cancun Hotel Zone on Jul 26, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Residence Inn by Marriott Cancun Hotel Zone?

This hotel is situated in Zona Hotelera, just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Delfines Beach and Riviera Cancun Golf Resort within a short drive.

Is parking available on site at Residence Inn by Marriott Cancun Hotel Zone?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Residence Inn by Marriott Cancun Hotel Zone have a casino?

No, Residence Inn by Marriott Cancun Hotel Zone doesn't have a casino.

Will I find an indoor pool at Residence Inn by Marriott Cancun Hotel Zone?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

Is Residence Inn by Marriott Cancun Hotel Zone good for couples?

Couples will appreciate amenities at this hotel, including a wet bar and a kitchen in each guestroom, and some feature ocean view.

Does Residence Inn by Marriott Cancun Hotel Zone have a hot tub?

No, there isn't a spa tub at this hotel.

Does Residence Inn by Marriott Cancun Hotel Zone have a restaurant that serves breakfast?

Yes, Residence Inn by Marriott Cancun Hotel Zone serves free buffet breakfast at Pick&Chill Rooftop Snack each morning.

Will Residence Inn by Marriott Cancun Hotel Zone allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Residence Inn by Marriott Cancun Hotel Zone for a fee of USD 27.4 per accommodation, per night. A deposit of USD 50 per stay is collected.

Does Residence Inn by Marriott Cancun Hotel Zone have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Residence Inn by Marriott Cancun Hotel Zone?

The closest major airport to Residence Inn by Marriott Cancun Hotel Zone is Cancun Intl. Airport (CUN), which is 6.6 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Residence Inn by Marriott Cancun Hotel Zone?

Yes, every guestroom at Residence Inn by Marriott Cancun Hotel Zone comes with a balcony and some offer ocean and courtyard views.

Does Residence Inn by Marriott Cancun Hotel Zone host weddings?

Take advantage of the wedding venue at Residence Inn by Marriott Cancun Hotel Zone if you plan to say "I do" during your trip.

Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1747 out of 2808 reviews
Rating 8 - Good. 588 out of 2808 reviews
Rating 6 - Okay. 267 out of 2808 reviews
Rating 4 - Poor. 100 out of 2808 reviews
Rating 2 - Terrible. 106 out of 2808 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here, would recommend it
Stayed 6 nights in Apr 2026
Verified

8/10 Good

Gabriela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very nice, modern, clean hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

ajibola

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Umar Babacarr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast selection was very good.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

JACOBO ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, i like very much this hotel
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place excellent service
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great spot far away from everything good food room was really nice great property
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Atif

Liked: Cleanliness, staff & service, property conditions & facilities
Decent breakfast menu! Rooms were nicer and bigger than expected. It's not one of the beach hotels but beaches aren't too far from here. Reasonably priced as well. Will stay there again.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Sani

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast, staff was always friendly. The pools were a nice place to relax
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Alma Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo!
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Alfredo

Good hotel. We like the fact that you can cook your own meals.
Stayed 20 nights in Mar 2026
Verified

10/10 Excellent

ALAN

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and service.
Stayed 13 nights in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and friendly
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Olga Marina

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and good breakfast
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Josseline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome and the property is very clean very quiet i loved it and enjoyed staying at this hotel.
Stayed 15 nights in Dec 2025
Verified

10/10 Excellent

Giovanna

Liked: Cleanliness, amenities, property conditions & facilities
It is a nice amd simple place to stay. The roof patio is the best.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were largh and well kept.
Stayed 15 nights in Mar 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mexican breakfast was decent, but was hoping for more options i.e. pancakes, bacon, French toast. All in all would stay again though.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar and staff was ecpectional
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kartik

Liked: Cleanliness, amenities, property conditions & facilities
Yes, room was clean and staff members were very good. Breakfast was very good.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Trudy

Liked: Cleanliness, property conditions & facilities
The free shuttle service was great. And the room had a good view
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Shelbi

Liked: Cleanliness, property conditions & facilities
Room was nice and clean comfortable place to stay we got in late off of the plane and there was barely any food. Thought there was a bar and restaurant there not really a bar and restaurant.
Stayed 1 night in Feb 2026
Verified

8/10 Good

rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for our extended stay. Breakfast was included but most days just ok.
Stayed 17 nights in Feb 2026