If I had known the hotel was part of a hospital I would have never stayed here. Deceptive that is not disclosed on the web site. Room Service was horrible both times. Our order was not correct either time and the pre-packed sandwiches were OK, but the $70 breakfast was inedible.
We checked in at 8:30 to be nearby the Cleveland Clinic to visit my father in ICU. We called prior to arriving from out of state to ensure the shuttle would be available to take us to and from as needed and were told yes as long as it was prior to 10 pm. At check in this was confirmed. When we tried ...
I had taken my husband here for his bday. We were visting the Rock and Roll Hall of Fame, which is 10min away. The hotel is gorgeous. The valet/parking was reasonable. Front desk was helpful. We loved our room from the moment we opened the door. It was welcoming, clean and looked to be comfortable. ...
Pictures of the Cleveland Arcade could not possibly do it justice. Huge, beautiful windows in the Hyatt city view room and classy wooden loovers on windows overlooking the Arcade. Fun part of town and an exceptional stay. Highly recommend!!
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