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Recent guest reviews

Convenient to Cleveland Clinic, helpful staff, clean, spacious rooms.

I was charged for mini bar stuff I didn't take, and should have reviewed bill before I left.

clean and covid safe On other hand "free high speed" was not sufficient really high speed, but slow and hard to work with. It took a tech 30 min to get us online.

The staff was very courteous and the hotel was clean and in a convenient location. However, I do wish that the in-room dining was 24 hrs. Also, due to the hotel's close proximity to the hospital, you will hear sirens quite a bit at all times of the night.

Convenience cleanliness. Art in room good. Walls soothing . 45 restaurant very good. Don’t need to go in s dangerous part of town for a meal.

THE HOTEL MET ALL OF OUR EXPECTATIONS. WE WERE VERY COMFORTABLE AND THE PERSONNEL WAS WONDERFUL. THE ONLY PROBLEM WAS VERY HARD TO WORK WITH THE FRONT DESK ABOUT OUR BILL.

I had taken my husband here for his bday. We were visting the Rock and Roll Hall of Fame, which is 10min away. The hotel is gorgeous. The valet/parking was reasonable. Front desk was helpful. We loved our room from the moment we opened the door. It was welcoming, clean and looked to be comfortable. Then we sat on the bed. It was definitely comfortable. The bathroom has a glass shower and a HUGE tub. There is plenty of room for 2 ppl to get ready at once. Plus the windows have room darkening shades. Lots to do within a 10-20min drive of the hotel. We used Uber, just because we didn't want to drive ourselves. Most trips were around $6. The cherry on top of the sundae for our hotel stay was the room service. We ordered breakfast. My husband got the steak and eggs. I got the peaches and cream French toast. This meal was not only delicious but presented beautifully. I highly recommend it!!!

The staff were very friendly and helpful. Room service was excellent, front office was great and hotel was very clean and ritzy. The only downside was using the valet for my car and getting charged for it whether I used it or not. It was unorganized and caused me some stress because I was late to one appointment because of them. Michael, the doorman, was fantastic and friendly and I really liked him.

Everything about the hotel was first class. The location mostly caters to the family of patients at the hospital, location isn't the best.

If you are going to the Cleveland Clinic then this is the place to stay. It is connected to the clinic with skywalks, so regardless of the weather you are comfortable. You can be at any part of the clinic within 10 minutes or less once you learn your way around. Room service is very good.

Just up to Cleveland from Dayton for a birthday museum visit. Dinner in Little Italy. Hotel was perfect. Area outstanding. Can't wait to go back.

We had a very lux room, quiet, close to Case Western

This hotel is very nice. The rooms were awesome and had everything I needed. Hotel is located close to downtown. I will be staying again, can't beat the price.

I loved that the hotel was on the Cleveland Clinic campus. Not too far away from the places we wanted to go and a reasonable rate. Also, the breakfast was AWESOME! When you book this hotel, make sure you pay the $20 extra to enjoy a $40 breakfast! The staff was friendly but didn't really go out of their way to say "hello". The room was beautiful and I was LOVING the separate shower and bathtub. Overall, it was a very nice, relaxing and enjoyable day-cation in Cleveland!

my stay with my wife was very nice, the room and staff were perfect. Everything in the hotel was top notch but the location for us not that good. We like being close to the downtown area and the hotel was really to far from there. That would be my only complaint.

it was a nice stay except the hotel was to far away from the downtown area

Carnegie Ave Cleveland OH

Hotel highlights

  • Walking distance to Cleveland Clinic and Case Western Reserve University
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

InterContinental Cleveland, an IHG Hotel places you within a 10-minute stroll of popular attractions such as Cleveland Clinic and Museum of Contemporary Art Cleveland. This 294-room, 4.5-star hotel has 2 restaurants along with conveniences like a 24-hour gym and free in-room WiFi.


Dining

Enjoy dining at North Coast Cafe, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon.


Rooms

The 294 accommodations feature sitting areas. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Minibars, coffee makers, and free newspapers are also standard.


Property features

At InterContinental Cleveland, an IHG Hotel, guests have access to a 24-hour gym, a sauna, and free WiFi in public areas. Valet parking is offered for USD 30 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include conference space, a business center, and a computer station.

Room options

Classic Room, 2 Double Beds, Accessible (Mobility, Tub)

2 Double Beds | Sleeps 4

Classic Room, 2 Double Beds, Bathtub

2 Double Beds | Sleeps 4

Classic Room, 1 King Bed, Accessible (Mobl, Roll-In Shwr)

1 King Bed | Sleeps 2

Classic Room, 1 King Bed, Bathtub (Club Floor)

1 King Bed | Sleeps 2

Guest reviews for InterContinental Cleveland, an IHG Hotel

Everyone (7) Business (5) Couples (17) Family (10) Friends (3) Other (1)
5
Friends Business Business

Convenient to Cleveland Clinic, helpful staff, clean, spacious rooms.

By on May 15, 2022

4
Everyone

By on Jan 1, 2021

3
Everyone

I was charged for mini bar stuff I didn't take, and should have reviewed bill before I left.

By on Aug 1, 2020

5
Family

clean and covid safe On other hand "free high speed" was not sufficient really high speed, but slow and hard to work with. It took a tech 30 min to get us online.

By , from Detroit MI on Jun 28, 2020

5
Everyone

By on Oct 28, 2019

4
Everyone

By on Oct 16, 2019

5
Family Business Business

The staff was very courteous and the hotel was clean and in a convenient location. However, I do wish that the in-room dining was 24 hrs. Also, due to the hotel's close proximity to the hospital, you will hear sirens quite a bit at all times of the night.

By , from Atlanta on May 31, 2019

3
Family Business Business

Convenience cleanliness. Art in room good. Walls soothing . 45 restaurant very good. Don’t need to go in s dangerous part of town for a meal.

By on May 15, 2019

2
Everyone

THE HOTEL MET ALL OF OUR EXPECTATIONS. WE WERE VERY COMFORTABLE AND THE PERSONNEL WAS WONDERFUL. THE ONLY PROBLEM WAS VERY HARD TO WORK WITH THE FRONT DESK ABOUT OUR BILL.

By on Jan 22, 2019

5
Everyone

By on Oct 14, 2018

InterContinental Cleveland, an IHG Hotel

9801 Carnegie Ave, Cleveland, OH 44106
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