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InterContinental Cleveland

4.5 out of 5.0

Recent guest reviews

The staff were very friendly and helpful. Room service was excellent, front office was great and hotel was very clean and ritzy. The only downside was using the valet for my car and getting charged for it whether I used it or not. It was unorganized and caused me some stress because I was late to one appointment because of them. Michael, the doorman, was fantastic and friendly and I really liked him.

Everything about the hotel was first class. The location mostly caters to the family of patients at the hospital, location isn't the best.

If you are going to the Cleveland Clinic then this is the place to stay. It is connected to the clinic with skywalks, so regardless of the weather you are comfortable. You can be at any part of the clinic within 10 minutes or less once you learn your way around. Room service is very good.

Just up to Cleveland from Dayton for a birthday museum visit. Dinner in Little Italy. Hotel was perfect. Area outstanding. Can't wait to go back.

We had a very lux room, quiet, close to Case Western

This hotel is very nice. The rooms were awesome and had everything I needed. Hotel is located close to downtown. I will be staying again, can't beat the price.

I loved that the hotel was on the Cleveland Clinic campus. Not too far away from the places we wanted to go and a reasonable rate. Also, the breakfast was AWESOME! When you book this hotel, make sure you pay the $20 extra to enjoy a $40 breakfast! The staff was friendly but didn't really go out of their way to say "hello". The room was beautiful and I was LOVING the separate shower and bathtub. Overall, it was a very nice, relaxing and enjoyable day-cation in Cleveland!

my stay with my wife was very nice, the room and staff were perfect. Everything in the hotel was top notch but the location for us not that good. We like being close to the downtown area and the hotel was really to far from there. That would be my only complaint.

it was a nice stay except the hotel was to far away from the downtown area

Unless you are going to the Cleveland Clinic, this is a little far from downtown but makes up for this in amenities. The staff, especially, were more than helpful.

We didn't expect this level of luxury so we were pleasantly surprised at how nice our room was. The bed was comfortable, very nice linens as well. The fitness center was wonderful. I highly recommend this hotel!

The room was like heaven! Everything was perfect! Very romantic! The staff was friendly & helpful. The food was very good. We will definitely stay at the Intercontinental in Cleveland again!

The location of the hotel made it convenient to get where I was going. Wish I had more time to enjoy more of the amenities.

We needed a break and this was perfect. Service was superb and both supper and breakfast were excellent! Highly recommended.. Price much better than if booking direct.

Very well kept property close to everything....the front desk was buisy so the concierge called us over and checked us in ....efficient use of staff that kept us from waiting in line....the employees really do make a difference.....

The Intercontinental is immaculate and the staff is friendly and helpful. It is located amid the Cleveland Clinic's sprawling campus roughly three miles from downtown. My only wish would be for vending machines or a lobby shop that sold drinks and snacks - the mini bar prices are predictably astronomical and there are no convenience stores nearby.

Will definitely be staying here next time I travel to Cleveland.

We made a weekend visit to Cleveland for entertainment, Rock Hall and dining. Overall it was enjoyable. Hotel is perfectly located for the Cleveland Clinic but not for our excursions. The 24 hr hotel valet service did a fine job parking and retrieving our car whenever we needed it. Our room with a king bed was fine. Stayed two nights, housekeeping did not show up in between.

Our stay couldn't have been better. Wonderful staff, great location.

Smooth all around. Quiet and clean. I would definitely stay again.

9801 Carnegie Ave Cleveland OH

Hotel highlights

  • Walking distance to Cleveland Clinic
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in University Circle within a short walk of Cleveland Clinic, InterContinental Cleveland is within a mile (2 km) of other popular sights such as Cleveland Museum of Art. This 294-room, 4.5-star hotel welcomes guests with 2 restaurants, a 24-hour fitness center, and free in-room WiFi. Centrally located in Cleveland, the hotel is also a short walk from Museum of Contemporary Art Cleveland and Ronald McDonald House Cleveland.


Dining

Enjoy dining at North Coast Cafe, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

All 294 air-conditioned rooms provide minibars, coffee makers, and free newspapers. Guests can expect free WiFi and TVs with cable channels and pay movies. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.


Property features

At InterContinental Cleveland, guests have access to a 24-hour fitness center, a sauna, and free WiFi in public areas. Valet parking is available for USD 28 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include conference space, a business center, and a computer station.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Standard Room

King 1 | Full 1 | Sleeps 2

Club Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for InterContinental Cleveland

Business (5) Couples (17) Family (7) Friends (3) Other (1)
5

best weekend ever

GetawayWithFriends

The staff were very friendly and helpful. Room service was excellent, front office was great and hotel was very clean and ritzy. The only downside was using the valet for my car and getting charged for it whether I used it or not. It was unorganized and caused me some stress because I was late to one appointment because of them. Michael, the doorman, was fantastic and friendly and I really liked him.

By on Oct 14, 2015

5

amazing business trip

BusinessTravelers

Everything about the hotel was first class. The location mostly caters to the family of patients at the hospital, location isn't the best.

By on Apr 22, 2015

4

going to the cleveland clinic?

Couples

If you are going to the Cleveland Clinic then this is the place to stay. It is connected to the clinic with skywalks, so regardless of the weather you are comfortable. You can be at any part of the clinic within 10 minutes or less once you learn your way around. Room service is very good.

By on Mar 19, 2015

5

birthday cleveland art museum visit

Couples

Just up to Cleveland from Dayton for a birthday museum visit. Dinner in Little Italy. Hotel was perfect. Area outstanding. Can't wait to go back.

By on Jan 24, 2015

4

very nice

Families

We had a very lux room, quiet, close to Case Western

By on Aug 25, 2014

4

great place to stay

Couples

This hotel is very nice. The rooms were awesome and had everything I needed. Hotel is located close to downtown. I will be staying again, can't beat the price.

By on Jul 21, 2014

4

day-cation enjoyment

Couples

I loved that the hotel was on the Cleveland Clinic campus. Not too far away from the places we wanted to go and a reasonable rate. Also, the breakfast was AWESOME! When you book this hotel, make sure you pay the $20 extra to enjoy a $40 breakfast! The staff was friendly but didn't really go out of their way to say "hello". The room was beautiful and I was LOVING the separate shower and bathtub. Overall, it was a very nice, relaxing and enjoyable day-cation in Cleveland!

By on Aug 28, 2013

4

it was a very good getaway

Couples

my stay with my wife was very nice, the room and staff were perfect. Everything in the hotel was top notch but the location for us not that good. We like being close to the downtown area and the hotel was really to far from there. That would be my only complaint.

By on Aug 12, 2013

4

great

Couples

it was a nice stay except the hotel was to far away from the downtown area

By on Aug 12, 2013

4

off the beaten path

Families

Unless you are going to the Cleveland Clinic, this is a little far from downtown but makes up for this in amenities. The staff, especially, were more than helpful.

By on Jul 15, 2013