The rooms are not bad if they clean them a little better I had to have them change my room three times due to not being clean enough I don’t know if a short staff or not but they was nice enough to let me walk through a couple rooms to find one of the suited me
Staff was great! Everyone helped me feel at home away from home in the middle of a stressful trip in a surging pandemic.
The service and amenities at this hotel are outstanding. The breakfast is also very very good.
I think as a new property its having it’s getting up to step problems. When we arrived at 4:00 in afternoon and were told room wasn’t ready. I think it probably was as we got our keys shortly thereafter. The king suite which was the smallest of the suites had a chair and desk and if you sat at the desk you could not get around the beds without crawling over it. So I wish the room was bigger. Housekeeping was learning and forgot to clean the coffee pot. No biggie. Breakfast was good and the gentleman in the dining room went above and beyond. I love Marriott but I will ask that desk question next time so I have enough room.
Residence Inn by Marriott Cleveland University Circle/Medical Center places you in Hough, within a leisurely stroll of popular sights such as Cleveland Clinic and Case Western Reserve University. This 3-star hotel welcomes guests with 175 rooms and conveniences like an indoor pool, free in-room WiFi, and a fitness center.
Start your day off right with a free on-the-go breakfast, served each morning from 6:30 AM to 9:30 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. For a nice break, mingle with other guests at the free manager's reception.
Residence Inn by Marriott Cleveland University Circle/Medical Center's 175 rooms provide sofa beds, microwaves, and coffee makers. Guests can expect to find free WiFi and wired Internet, along with 49-inch LED TVs. Bathrooms have hair dryers and free toiletries. Other amenities include ironing boards, desks, and wardrobes or closets. Weekly housekeeping is available.
At Residence Inn by Marriott Cleveland University Circle/Medical Center, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. Self parking is available for USD 20 per night. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a business center, and laundry facilities.
The rooms are not bad if they clean them a little better I had to have them change my room three times due to not being clean enough I don’t know if a short staff or not but they was nice enough to let me walk through a couple rooms to find one of the suited me
Thank you so much for your 5 out of 5! On behalf of our team, we greatly appreciate the recognition of our commitment to service excellence!!
Staff was great! Everyone helped me feel at home away from home in the middle of a stressful trip in a surging pandemic.
Thank you, Sarah! We appreciate you choosing our property for your travel needs and we're delighted you had a great experience!
We are happy to hear that you enjoyed your stay and hope you enjoy your Thanksgiving!
The service and amenities at this hotel are outstanding. The breakfast is also very very good.
Thank you! We're thrilled you had a great experience with us!
I think as a new property its having it’s getting up to step problems. When we arrived at 4:00 in afternoon and were told room wasn’t ready. I think it probably was as we got our keys shortly thereafter. The king suite which was the smallest of the suites had a chair and desk and if you sat at the desk you could not get around the beds without crawling over it. So I wish the room was bigger. Housekeeping was learning and forgot to clean the coffee pot. No biggie. Breakfast was good and the gentleman in the dining room went above and beyond. I love Marriott but I will ask that desk question next time so I have enough room.
Thank you for your feedback, we will share with our teams to address any issues experienced.