Door to room slammed and was hard to open. Ac wasn't very cold during day we were sweating. Bath room light was out and the vent and filter were dirty and nasty from not being clean.
Average hotel good location right at central city Cincinnati Ohio . Not even close to be 4 star hotel maybe 2 maximum. No parking only valet, very simple boring lobby hall need huge upgrades. Hallways white no welcoming vibe . Room was clean at first when you look but if check very good could be done better. Front house team and restaurant team a bit dull. Not recommending this property unless it’s your last choice
Staff was friendly and helpful. Room was large and comfortable.. The gas fireplace was a charming and cozy unexpected pleasure. However, as an ever shrinking older person I had trouble climbing onto the wonderful kingsize bed and had to pull over the heavy chair to the bed in order to climb on the chair to catapault myself into bed. I suggest you invest in a cheap, collapsible footstool to have on hand for guests .
Room wasn’t ready until after 5:00 pm. Person at the desk really didn’t seem to know much s out her job. She was polite and friendly just unorganized. Room was nothing special for 309.00 plus 42 for parking I was not impressed.
Great location, nice clean rooms.
No soap in Bathrooms,No Toliet seat paper. The carpets needed to be clean and fireplace did not work. No one to help with my bags.I'm a disabled 67 years old senior. I checked out the next day. I had originally booked my stay for 5 days.This usedto be my Go to Hotel when ever I visted my family. I was told my bill would be $116.I was charged $138.
Property was clean, very nice coffee shop and bar, complementary bottles of water was very nice, unfortunately I did valet parking Saturday night into Sunday for a Bengals football. When I and several others returned to hotel they had only one valet working. We had to go with the valet to the parking garage as a group because there was no way this poor kid could handle this on his own or we would have waited over an hour for our vehicle. On game day one valet, definitely a big problem
This place is just not the same. downhill and needs a remodel
Everything was perfect
Nothing
The room was updated and modern and the bath tub was amazing!!
Once a great hotel now a great disappointment :( Our room had floor tiles coming up in the bathroom there were 6 lights 2 out 2 flickering and 2 very dim. No room service. No one to bring our bags us. We would call for our car only to come down 15 min latter and no car waiting another 15 min. It was fun to have a large tub and shows but otherwise this hotel was no different than any other chain hotel. Really very sad to see what the Cincinnstian has become.
Room was clean and bed was comfortable. Great location and front desk staff. Will return. Thanks!
The hotel was actually better than expected. Great location for the things that I needed for a short getaway trip. The room was nice and spacious and even had a balcony of sorts. I would definitely stay again.
Loved the historic feel and the artistic touches of the hotel. Proximity to other places was a plus.
Located in Downtown Cincinnati, The Cincinnatian Hotel Curio Collection by Hilton is adjacent to Fountain Square and within a 10-minute walk of other popular attractions like Duke Energy Convention Center. This 4-star hotel has 148 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.
This hotel is home to a restaurant and a bar/lounge. You can sip a beverage at the coffee shop/cafe. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 11:30 AM.
Guests can expect free WiFi and 50-inch TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
Guests of The Cincinnatian Hotel Curio Collection by Hilton enjoy a gym, free WiFi in public areas, and a business center. Valet parking is available for USD 42 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this historic hotel include a library, express check-out, and laundry facilities.
Door to room slammed and was hard to open. Ac wasn't very cold during day we were sweating. Bath room light was out and the vent and filter were dirty and nasty from not being clean.
Average hotel good location right at central city Cincinnati Ohio . Not even close to be 4 star hotel maybe 2 maximum. No parking only valet, very simple boring lobby hall need huge upgrades. Hallways white no welcoming vibe . Room was clean at first when you look but if check very good could be done better. Front house team and restaurant team a bit dull. Not recommending this property unless it’s your last choice
Thank you so much for your feedback, we really appreciate it. Will definitely work diligently to fix all issues you have encountered.Have a great day.
Thank you so much for your rating, we really appreciate it.Have a great day.
Staff was friendly and helpful. Room was large and comfortable.. The gas fireplace was a charming and cozy unexpected pleasure. However, as an ever shrinking older person I had trouble climbing onto the wonderful kingsize bed and had to pull over the heavy chair to the bed in order to climb on the chair to catapault myself into bed. I suggest you invest in a cheap, collapsible footstool to have on hand for guests .
Hi Ms. Amy, thank you so much for your rating and feedback, we really appreciate it. We definitely share your comment with the team and o ensure we resolve any issues you encountered.Have an excellent day.
Room wasn’t ready until after 5:00 pm. Person at the desk really didn’t seem to know much s out her job. She was polite and friendly just unorganized. Room was nothing special for 309.00 plus 42 for parking I was not impressed.
Dear Mr. Thomas, please allow me to apologize for any inconvenience we may have caused you. We are taking your comment very seriously and will address the issues you have encountered to the team member and it will be correct immediately.Have an excellent day.
Great location, nice clean rooms.
Thank you so much for your rating, we really appreciate it.
No soap in Bathrooms,No Toliet seat paper. The carpets needed to be clean and fireplace did not work. No one to help with my bags.I'm a disabled 67 years old senior. I checked out the next day. I had originally booked my stay for 5 days.This usedto be my Go to Hotel when ever I visted my family. I was told my bill would be $116.I was charged $138.
Thank you so much for your feedback and rating. Please allow me to apologize for any inconvenience we may have caused you. Definitely our goal is to provide an excellent service to our guests and it seems that we weren’t able to meet your expectations this time. Will be working diligently to fix the issues you had. As a valuable guest I really appreciate your feedback as it makes us stronger in the future of meeting our guests expectations. Thanks again and have a wonderful day.
Property was clean, very nice coffee shop and bar, complementary bottles of water was very nice, unfortunately I did valet parking Saturday night into Sunday for a Bengals football. When I and several others returned to hotel they had only one valet working. We had to go with the valet to the parking garage as a group because there was no way this poor kid could handle this on his own or we would have waited over an hour for our vehicle. On game day one valet, definitely a big problem
Thank you so much for your feedback, we really appreciate it. We are working diligently on fixing any issue you have encountered during your stay with us. Please allow to apologize for any inconvenience we may have caused you.Have a great day.