Great location, nice clean rooms.
No soap in Bathrooms,No Toliet seat paper. The carpets needed to be clean and fireplace did not work. No one to help with my bags.I'm a disabled 67 years old senior. I checked out the next day. I had originally booked my stay for 5 days.This usedto be my Go to Hotel when ever I visted my family. I was told my bill would be $116.I was charged $138.
Property was clean, very nice coffee shop and bar, complementary bottles of water was very nice, unfortunately I did valet parking Saturday night into Sunday for a Bengals football. When I and several others returned to hotel they had only one valet working. We had to go with the valet to the parking garage as a group because there was no way this poor kid could handle this on his own or we would have waited over an hour for our vehicle. On game day one valet, definitely a big problem
This place is just not the same. downhill and needs a remodel
Everything was perfect
Nothing
The room was updated and modern and the bath tub was amazing!!
Once a great hotel now a great disappointment :( Our room had floor tiles coming up in the bathroom there were 6 lights 2 out 2 flickering and 2 very dim. No room service. No one to bring our bags us. We would call for our car only to come down 15 min latter and no car waiting another 15 min. It was fun to have a large tub and shows but otherwise this hotel was no different than any other chain hotel. Really very sad to see what the Cincinnstian has become.
Room was clean and bed was comfortable. Great location and front desk staff. Will return. Thanks!
The hotel was actually better than expected. Great location for the things that I needed for a short getaway trip. The room was nice and spacious and even had a balcony of sorts. I would definitely stay again.
Loved the historic feel and the artistic touches of the hotel. Proximity to other places was a plus.
Located in Downtown Cincinnati, The Cincinnatian Hotel Curio Collection by Hilton is a leisurely stroll from popular sights such as Duke Energy Convention Center and Great American Ball Park. This 4-star hotel has 148 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.
This hotel is home to a restaurant and a bar/lounge. You can sip a beverage at the coffee shop/cafe. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 11:30 AM.
Guests can expect free WiFi and 50-inch TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
Renovated in 2018, The Cincinnatian Hotel Curio Collection by Hilton offers a gym, free WiFi in public areas, and a business center. Valet parking is available for USD 42 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Other amenities at this historic hotel include a library, express check-out, and laundry facilities.
Great location, nice clean rooms.
No soap in Bathrooms,No Toliet seat paper. The carpets needed to be clean and fireplace did not work. No one to help with my bags.I'm a disabled 67 years old senior. I checked out the next day. I had originally booked my stay for 5 days.This usedto be my Go to Hotel when ever I visted my family. I was told my bill would be $116.I was charged $138.
Thank you so much for your feedback and rating. Please allow me to apologize for any inconvenience we may have caused you. Definitely our goal is to provide an excellent service to our guests and it seems that we weren’t able to meet your expectations this time. Will be working diligently to fix the issues you had. As a valuable guest I really appreciate your feedback as it makes us stronger in the future of meeting our guests expectations. Thanks again and have a wonderful day.
Property was clean, very nice coffee shop and bar, complementary bottles of water was very nice, unfortunately I did valet parking Saturday night into Sunday for a Bengals football. When I and several others returned to hotel they had only one valet working. We had to go with the valet to the parking garage as a group because there was no way this poor kid could handle this on his own or we would have waited over an hour for our vehicle. On game day one valet, definitely a big problem
This place is just not the same. downhill and needs a remodel
Thanks so much for your feedback, we currently in the process of updating our product not only to meet but exceed guests expectations. My apologies once again for any inconvenience we may have caused you. Sincerely, Thanks and have a great weekend.
Everything was perfect
Thanks so much for your rating. We really appreciate it. Have a wonderful weekend.
Nothing
Thanks so much for your rating. I really wish to know the reason why we didn’t meet your expectations for a higher rating. Have a wonderful day.
The room was updated and modern and the bath tub was amazing!!
Thank you for the feedback!
Once a great hotel now a great disappointment :( Our room had floor tiles coming up in the bathroom there were 6 lights 2 out 2 flickering and 2 very dim. No room service. No one to bring our bags us. We would call for our car only to come down 15 min latter and no car waiting another 15 min. It was fun to have a large tub and shows but otherwise this hotel was no different than any other chain hotel. Really very sad to see what the Cincinnstian has become.
Thank you for your feedback! I have shared your comments with our team so we can improve.
Thank you so much for your rating, we really appreciate it.