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Recent guest reviews

Convenient for event we went to. Parking is not ideal. Public parking in actually under builsing byt no access to building from parking garage.

Not a clean floor on arrival.

This was the perfect place for our trip!

What I didn't like is that it didn't have a mirror where the desk is. That would have been more convenient instead of having to bring a chair to the bathroom to apply make-up. The bed was comfortable and the room was spacious.

Hotel room needs to be cleaned properly

The staff is ON POINT. THE Ambiance is great, they assured us we would be able to leave with the Marathon going on downtown, and, we did! My daughter had the best Bachelorette party!

Our room had amazing views of the river and the All American Ball Park with its wrap around deck! The roof top bar was a definite plus with awesome views too. Would definitely stay again and recommend this hotel to others.

The food was un-edible!!!!!

Ease of checking in and out

We arrived at 430pm for the 4pm check in time and were told unfortunately the rooms weren't ready yet. We decided to wait on the room at your bar and took a seat. The bartender made eye contact with us, then a line formed by the cash register. He decided to work the line of 10 people before us, we waited, then after the line a new customer sat down, he turned around and acknowledged us, but proceeded to help the other person instead. I went to the cash register and said I didn't realize we needed to come over for service. He told me not to take it personal and told the 2nd bartender they would need to help us since he didn't want to. I asked for his name, Shawn. I asked him if it was Sean or Shawn, he threatened to call security on me at this point. Completely unprofessional and not the service or experience we expected when choosing to stay at the AC. We will not be back, and will be sure to advise anyone that the AC is not the place to stay

We had a marvelous stay at the AC Hotel! The rooms were great and there was so much to do within walking distance. The staff was amazing and helped us out on numerous occasions. The only suggestion I have is to put hooks in the room and bathroom to hang towels, coats and clothes. I will definitely stay here again!!!!

The property was in a great location across from the Reds ballpark and in the middle of all the restautsnt and bars. The room i was given was very dirty and didnt look like it had been cleaned. We requested another room and were given one that was much better.

It was a beautiful room with convenient access to Great American Ballpark and restaurants all over the area...

Great. Location location location Entrance to facility was very understated.

Joe Nuxhall Way Cincinnati OH

Hotel highlights

  • Walking distance to Paycor Stadium
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Downtown Cincinnati, AC Hotel by Marriott Cincinnati at The Banks is next to popular attractions like Smale Riverfront Park and Cincinnati Reds Hall of Fame and Museum. This 171-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.


Dining

Continental breakfast is offered for a fee each morning from 6 AM to 9 AM. This hotel has a restaurant that's perfect for a leisurely bite to eat.


Rooms

Guests can expect free WiFi and Smart TVs with digital channels and Netflix. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.


Property features

Built in 2017, the brand new AC Hotel by Marriott Cincinnati at The Banks features a gym, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for USD 40 per day. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a library.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking, River View

2 Queen Beds | Sleeps 4

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking, Balcony

2 Queen Beds | Sleeps 4

Guest reviews for AC Hotel by Marriott Cincinnati at The Banks

Everyone (12) Couples (5) Family (5)
4
Friends

Convenient for event we went to. Parking is not ideal. Public parking in actually under builsing byt no access to building from parking garage.

By on Oct 2, 2022

Review comment responded on Oct 4, 2022

Thank you for sharing your feedback with us, Tara. While we're glad you appreciated the convenience of our location, we do regret that your parking experience was not equally seamless. Our goal is always to offer our guests a perfect stay, and we will be discussing your feedback with our team. Please allow us another chance to welcome you and earn that fifth star!

4
Family

Not a clean floor on arrival.

By on Sep 24, 2022

Review comment responded on Oct 1, 2022

Richard, thank you for choosing AC Hotel by Marriott Cincinnati at The Banks for your recent stay! While we hope you enjoyed a pleasant experience with us, we truly regret that your guest room was not at its best upon your arrival. This is certainly not the first impression we would hope to deliver, and we will work with our housekeeping team to make the necessary improvements. Please visit again soon so we can work to earn that fifth star!

5
Everyone

By on Jul 18, 2022

5
Everyone

By on Apr 4, 2022

5
Family

This was the perfect place for our trip!

By on Mar 16, 2022

Review comment responded on Mar 22, 2022

Claire, we're so glad that you chose the AC Hotel Cincinnati at The Banks for your recent getaway! Thank you for rating us so highly. It was a pleasure to welcome you and we'd love to see you coming through our doors again soon!

4
Family

What I didn't like is that it didn't have a mirror where the desk is. That would have been more convenient instead of having to bring a chair to the bathroom to apply make-up. The bed was comfortable and the room was spacious.

By on Mar 14, 2022

Review comment responded on Mar 19, 2022

Thank you, Stephanie, for sharing your four-star review of AC Hotel Cincinnati at The Banks! Although it's a treat to see how much you enjoyed the comfort and spaciousness of our accommodations, we're disappointed to see that the layout of your room missed the mark on ensuring your complete satisfaction. We greatly appreciate your feedback on these details, as we are always looking for areas where we can further heighten our guest experience. Please revisit us soon so we can work to earn that fifth star!

4
Partner Couples

Hotel room needs to be cleaned properly

By on Nov 8, 2021

Review comment responded on Nov 9, 2021

Thank you for your review. We will share your feedback with our housekeeping team to ensure all of our spaces are always at their best. We hope you had a wonderful time visiting the area and look forward to welcoming you back to AC Hotel Cincinnati at The Banks.

5
Family

The staff is ON POINT. THE Ambiance is great, they assured us we would be able to leave with the Marathon going on downtown, and, we did! My daughter had the best Bachelorette party!

By on Oct 31, 2021

Review comment responded on Nov 1, 2021

We love to celebrate special occasions and are thrilled your daughter had a wonderful time at her bachelorette party. Your positive words for our staff and hotel are valued and we thank you for your review. We look forward to creating another enjoyable stay for you and your daughter at AC Hotel Cincinnati at The Banks.

5
Everyone

By on Oct 31, 2021

5
Partner Couples

Our room had amazing views of the river and the All American Ball Park with its wrap around deck! The roof top bar was a definite plus with awesome views too. Would definitely stay again and recommend this hotel to others.

By on Aug 4, 2021

Review comment responded on Aug 5, 2021

I love that our modern amenities and stylish decor offered the most comfortable stay here at AC Hotel Cincinnati at The Banks and we appreciate the high rating! It is marvelous you could soak up the stunning city views from the comfort of your room as well as from the Upper Deck! We look forward to your return!

AC Hotel by Marriott Cincinnati at The Banks

135 Joe Nuxhall Way, Cincinnati, OH 45202
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