I was told there would be no housekeeping due to short staffing. Contrarily, someone did come into my room then proceeded to leave my door open for the full day until I returned at 10pm. There were a lot of people at the hotel including many teenagers awake all hours of the night. Any person could’ve entered my room while it was wide open for several hours and taken my belongings. I addressed this with the front counter who assured me someone would call or email me after the manager came in. No one did.
Everything was perfect!
Hotel was clean and up to date
The staff was glad to answer questions, help in the breakfast area and were generally very friendly
I liked the room set up a lot. The long desk is nice and I would tend to want to stay if I needed to take time on office work while in the area.
The room was comfortable and reasonably clean. For the price paid, though, one shouldn't have to go hunting replacement towels, coffee, and toilet paper. The property used Covid as an excuse to not clean rooms on multi-day stays, resulting in guests reusing towels (not so bad), trash piling up, and coffee and toilet paper running out (related? dunno, you decide). The view out the rear of the hotel is dismal, an effectively abandoned business park with building to building pavement. It made me feel like I was vacationing in some poorer eastern European ex-soviet-bloc location (by the view, at least). The staff was friendly enough, just sparse. I had to resupply the room by raiding a housekeeper's cart myself; would've asked the housekeeper but the cart was unattended and the room it was next to open and empty..... Generally, it was a "meh" experience, not terrible, but overpriced for what they offer. Notably, the view out the front is of a new park and probably much more cheery, so it's a coin-flip chance that you'll get a room with a nicer view. I felt like they denied our request to swap to a front room because we booked through this tool, so perhaps they relegate third-party bookings to the back.
When we entered our room we noticed dried urine all over the toilet seat so we tried to call the front desk (couldn’t find a way to call house keeping directly) but was put on hold for too long so then we went directly down to the front desk and let them know that our bathroom needed attention but no one ever came.
I enjoyed my stay and will definitely stay here again. The staff was very friendly and helpful. And the room was awesome. This was a great place to stay
Very clean and nice. The bed was soo comfortable. Loved the hotel
Clean, modern, friendly. Room rate was reasonable. Great breakfast!
Well kept hotel with nice rooms and facilities. A very good value.
We stayed three nights at this hotel and our experience was great. The hotel is clean, well maintained and the beds are comfortable. The staff went out of their way to accommodate our special needs. We would definitely stay there again. The breakfast was very good too.
Pleasantly surprised with how modern and clean our room was. Will go back.
Very clean, safe, quite. Provide very expansive breakfast options free of charge. As well as dinner snack. Example chicken wings one night free. Pool seemed nice. Central location easy to get around city.
Wingate by Wyndham - Cincinnati - Blue Ash places you next to Summit Park and a short drive from other popular attractions like Kenwood Towne Centre. This 84-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.
Free full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM. At the end of the day, unwind with a drink at the bar/lounge.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include refrigerators, microwaves, and coffee makers.
Guests staying at Wingate by Wyndham - Cincinnati - Blue Ash enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.
I was told there would be no housekeeping due to short staffing. Contrarily, someone did come into my room then proceeded to leave my door open for the full day until I returned at 10pm. There were a lot of people at the hotel including many teenagers awake all hours of the night. Any person could’ve entered my room while it was wide open for several hours and taken my belongings. I addressed this with the front counter who assured me someone would call or email me after the manager came in. No one did.
Everything was perfect!
Thanks for staying with us. We appreciate your feedback!
Hotel was clean and up to date
Thanks for staying with us. We appreciate your feedback!
The staff was glad to answer questions, help in the breakfast area and were generally very friendly
Thanks for staying with us. We appreciate your feedback!
I liked the room set up a lot. The long desk is nice and I would tend to want to stay if I needed to take time on office work while in the area.
Thanks for staying with us. We appreciate your feedback!
The room was comfortable and reasonably clean. For the price paid, though, one shouldn't have to go hunting replacement towels, coffee, and toilet paper. The property used Covid as an excuse to not clean rooms on multi-day stays, resulting in guests reusing towels (not so bad), trash piling up, and coffee and toilet paper running out (related? dunno, you decide). The view out the rear of the hotel is dismal, an effectively abandoned business park with building to building pavement. It made me feel like I was vacationing in some poorer eastern European ex-soviet-bloc location (by the view, at least). The staff was friendly enough, just sparse. I had to resupply the room by raiding a housekeeper's cart myself; would've asked the housekeeper but the cart was unattended and the room it was next to open and empty..... Generally, it was a "meh" experience, not terrible, but overpriced for what they offer. Notably, the view out the front is of a new park and probably much more cheery, so it's a coin-flip chance that you'll get a room with a nicer view. I felt like they denied our request to swap to a front room because we booked through this tool, so perhaps they relegate third-party bookings to the back.
Thanks for staying with us. We appreciate your feedback!
When we entered our room we noticed dried urine all over the toilet seat so we tried to call the front desk (couldn’t find a way to call house keeping directly) but was put on hold for too long so then we went directly down to the front desk and let them know that our bathroom needed attention but no one ever came.
We are very sorry for the issue you had, it was never told to the management there was an issue. Rest assure that it will never happen again. Again we apologize!
I enjoyed my stay and will definitely stay here again. The staff was very friendly and helpful. And the room was awesome. This was a great place to stay
Thanks for staying with us. We appreciate your feedback!
Hello Matthew, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cincinnati/Blue Ash. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you found your door was open when you returned to your room. Please know that we take the safety and security of all our guest to highest importance. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations. Please know that I did try and call you the very next day and received your voicemail. We would be happy to discuss ways to make this right for you but since you booked via 3rd party Orbitz and pre-paid, you would have to contact them. They would then contact the hotel and work with us on your behalf to bring some sort of resolution. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.