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Best Western Plus Hannaford Inn & Suites

2.5 out of 5.0

Recent guest reviews

Hotel is updated except in my room the carpet was coming unglued in spots

Very comfortable bed and amenities. We will be back when in the area.

The room smelled like smoke and there were many stains on the carpet, bed cover, and on the bathroom floor. I was thankful that we were only staying one night.

Great hotel. Mattress was so comfy and all the amenities were wonderful. Very clean, the pool was very nice, just across the parking lot. Breakfast was great!

I stayed here one night while working in the area. The hotel was nice and clean. My room was large and had a kitchenette which came in handy during my stay. There are several retail businesses and restaurants nearby. I would definitely stay here again.

The hotel itself is nice and fine, but they seemed understaffed (granted it was over the Thanksgiving holiday). We asked for extra pillows and all they had was an extra couch cushion - not exactly a pillow!

We had booked a king suite for Saturday/Sunday/Monday , but when we arrived the air conditioner was not working. We called the front desk about the problem and they said the people that were in the same room the night before also complained, but it couldn't be fixed until Monday! Another room was not offered, so we had to get a little pushy about it and we were moved to another room. They did try to make it up to us by giving us 3 bottles of cheap wine, one for every night we had booked, so I guess that's better than nothing! Overall the staff was friendly, the breakfast decent, and the quiet location next to the Kenwood Town Center was handy. Only one icemaker for the whole hotel on the ground floor was kind of a pain. If you can't get a discounted room, I would definitely not pay the going rate.

Fun time, weight room needs updates. Breakfast was decent..

Pros: Clean, Spacious room, kitchenette, appears to be a hard-working and family-run business, better workout room (although it is in the basement), staff was pleasant, near mall and plenty of restaurants. Cons: Breakfast was just okay. Nothing to write about. Only an outdoor pool. No sauna or indoor pool. It was a decent value, but we talked to others who had paid the same price at a different hotel and got so much more. We weren't unhappy since we were only a mile from our ultimate destination and the mall was easily available. It was a good value for us on this trip!

Nice clean rooms. Very quiet on the parking lot side. Staff friendly but some struggle to understand English.

This was an overnight while we were in town for an event. The hotel was clean, modern, comfortable and had everything we could want in a large, well-appointed room. Throw in the omelet bar in the morning and this was a better experience than any 4-star I've ever stayed in.

The location of this hotel was fantastic--right next to the mall, restaurants, & highway. The hotel staff was very nice & the omelets at bfast were a nice touch. I loved the kitchenette in the room; it had a microwave, fridge, coffee pot, sink, & dishes/cups/silverware. My only complaint is that the "pillow top" mattress was very mushy, way too soft, and sagged in the middle. The mattress needs to be replaced. Also, the website says that checkout is at noon, but was really 11am.

Very nice room with lots of extras and really clean. Poorly designed for convenient check-in parking and overall not enough parking, but I will definitely be staying there again!

This hotel was very nice, breakfast every morning was very convenient, especially the yummy omelets. We enjoyed the nicely sized outdoor pool on a very hot morning. The room was great, nice and clean and COOL. You have to ask for towels because they don't clean the room everyday. But we got a new supply of clean towels every day but one. Very nicely located, near the highway and across the street from the Kenwood mall and many other shopping centers. Definately worth the extra $$!

Everyone was so nice and helpful! The room was Great!

This is a nice facility but their check-in staff wasn't on top of her game. She did not tell us that we would only receive housekeeping service if we requested it. Apparently this is more of an extended stay facility than an overnight hotel. When we returned to our room after a hard day it was a big disappointment to find no maid service, no replacement of the coffee or amenities. While it offered breakfast with an omelet bar, there were no sides to go with the omelet. Just instant oatmeal and bagels. I think they are trying, just not quite getting there.

[...]

5900 E Galbraith Road Cincinnati OH

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Bar/lounge

Located in Kenwood within a short stroll of Kenwood Towne Centre, Best Western Plus Hannaford Inn & Suites is within a 10-minute drive Pioneer Park. This 79-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. It's in central Cincinnati and also within a 20-minute drive of Kings Island and Cincinnati Zoo and Botanical Garden.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM. At the end of the day, the bar/lounge is a great place to grab a drink.


Rooms

The 79 air-conditioned rooms feature kitchenettes with refrigerators and microwaves. Guests can expect to find free WiFi and wired Internet, along with 37-inch LCD TVs. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free newspapers are also standard.


Property features

Guests of Best Western Plus Hannaford Inn & Suites have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Additional amenities include a meeting room, a 24-hour business center, and a seasonal outdoor pool.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Queen 2 | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Queen 1 | Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Kitchenette

Queen 1 | Sleeps 4

Executive Suite, 1 King Bed, Non Smoking, Kitchen

King 1 | Sleeps 2

Guest reviews for Best Western Plus Hannaford Inn & Suites

Everyone (2) Couples (3) Business (4) Family (5) Friends (3)
4

quiet if your room is not on the highway side

Everyone

Hotel is updated except in my room the carpet was coming unglued in spots

By , from Z on Mar 26, 2017

4

perfect location for shopping at kenwood!

Everyone

Very comfortable bed and amenities. We will be back when in the area.

By on Jan 30, 2017

3

not very clean

Couples

The room smelled like smoke and there were many stains on the carpet, bed cover, and on the bathroom floor. I was thankful that we were only staying one night.

By on Nov 23, 2015

5

nice surprise

Families

Great hotel. Mattress was so comfy and all the amenities were wonderful. Very clean, the pool was very nice, just across the parking lot. Breakfast was great!

By on Jul 27, 2015

4

work trip

BusinessTravelers

I stayed here one night while working in the area. The hotel was nice and clean. My room was large and had a kitchenette which came in handy during my stay. There are several retail businesses and restaurants nearby. I would definitely stay here again.

By on Jul 9, 2015

3

under staffed

Families

The hotel itself is nice and fine, but they seemed understaffed (granted it was over the Thanksgiving holiday). We asked for extra pillows and all they had was an extra couch cushion - not exactly a pillow!

By on Nov 30, 2014

2

just okay

GetawayWithFriends

We had booked a king suite for Saturday/Sunday/Monday , but when we arrived the air conditioner was not working. We called the front desk about the problem and they said the people that were in the same room the night before also complained, but it couldn't be fixed until Monday! Another room was not offered, so we had to get a little pushy about it and we were moved to another room. They did try to make it up to us by giving us 3 bottles of cheap wine, one for every night we had booked, so I guess that's better than nothing! Overall the staff was friendly, the breakfast decent, and the quiet location next to the Kenwood Town Center was handy. Only one icemaker for the whole hotel on the ground floor was kind of a pain. If you can't get a discounted room, I would definitely not pay the going rate.

By on Oct 13, 2014

3

great visit

Couples

Fun time, weight room needs updates. Breakfast was decent..

By on Aug 1, 2014

3

good enough!

Families

Pros: Clean, Spacious room, kitchenette, appears to be a hard-working and family-run business, better workout room (although it is in the basement), staff was pleasant, near mall and plenty of restaurants. Cons: Breakfast was just okay. Nothing to write about. Only an outdoor pool. No sauna or indoor pool. It was a decent value, but we talked to others who had paid the same price at a different hotel and got so much more. We weren't unhappy since we were only a mile from our ultimate destination and the mall was easily available. It was a good value for us on this trip!

By on Jan 27, 2014

4

hannaford suites cincinnati

BusinessTravelers

Nice clean rooms. Very quiet on the parking lot side. Staff friendly but some struggle to understand English.

By on Nov 30, 2013