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Hyatt Ziva Cap Cana - All Inclusive

5.0 star property
Luxury property on the beach, with 4 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Hyatt Ziva Cap Cana - All Inclusive

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up) | View from room
Creator video - submitted by Luxury Richland
Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up) | Premium bedding, down comforters, pillowtop beds, free minibar
7 bars/lounges, swim-up bar, poolside bar
Balcony view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000
  • Place, Juanillo Beach
    ‪1 min drive‬
  • Place, Caleton Beach Club
    ‪9 min drive‬
  • Place, Punta Espada Golf Course
    ‪10 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Resort View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, free minibar

Resort View Junior Suite Double

10.0 out of 10
Exceptional
(14 reviews)
  • Resort view
  • 600 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Resort View Junior Suite King

Premium bedding, down comforters, pillowtop beds, free minibar

Resort View Junior Suite King

9.6 out of 10
Exceptional
(16 reviews)
  • Resort view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down comforters, pillowtop beds, free minibar

Grand Suite, 1 Bedroom, Ocean View (Master, Club)

  • Ocean view
  • 1345 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom (Master)

Premium bedding, down comforters, pillowtop beds, free minibar

Club Suite, 1 Bedroom (Master)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1238 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Oceanfront (Club, Double)

Junior Suite, Oceanfront (Club, Double) | Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, Oceanfront (Club, Double)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 600 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

View from room

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up) | Balcony

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up Double

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Swim Up Double

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up King

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Swim Up King

8.8 out of 10
Excellent
(8 reviews)
  • Resort view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, free minibar

Club Ocean View Junior Suite Double

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 600 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Ocean View Junior Suite King

Premium bedding, down comforters, pillowtop beds, free minibar

Club Ocean View Junior Suite King

9.0 out of 10
Wonderful
(10 reviews)
  • Ocean view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Junior Suite Swim Up Double

Premium bedding, down comforters, pillowtop beds, free minibar

Club Junior Suite Swim Up Double

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Junior Suite Swim Up King

Premium bedding, down comforters, pillowtop beds, free minibar

Club Junior Suite Swim Up King

9.0 out of 10
Wonderful
(6 reviews)
  • Resort view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, free minibar

Ocean View Junior Suite Double

9.4 out of 10
Exceptional
(18 reviews)
  • Ocean view
  • 603 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Ocean View Junior Suite King

Premium bedding, down comforters, pillowtop beds, free minibar

Ocean View Junior Suite King

10.0 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite Double

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Double

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 600 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Suite, 1 Bedroom (Swim Up, Master)

Premium bedding, down comforters, pillowtop beds, free minibar

Club Suite, 1 Bedroom (Swim Up, Master)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite King

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite King

9.4 out of 10
Exceptional
(10 reviews)
  • Resort view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down comforters, pillowtop beds, free minibar

Suite, 1 Bedroom, Ocean View (Master, Club)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Punta Cana

Located within a leisurely stroll of Juanillo Beach, Hyatt Ziva Cap Cana - All Inclusive is within a few miles (5 km) of El Dorado Water Park. This 375-room, 5-star property welcomes business and leisure travelers with 4 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Juanillo Beach - 1 min drive - 0.2 miles
  • Caleton Beach Club - 9 min drive - 4.0 miles
  • Punta Espada Golf Course - 10 min drive - 3.5 miles
  • Los Establos Cap Cana - 10 min drive - 3.2 miles
  • Punta Cana Beach - 11 min drive - 4.3 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪Punch Bar - ‬16 min walk
  • ‪Coco Cafe - ‬11 min walk
  • ‪The Chinola - ‬1 min walk
  • ‪Seaside Grill - ‬12 min walk
  • ‪Waves Grill - ‬8 min walk

About this property

Hyatt Ziva Cap Cana - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Hyatt Ziva Cap Cana - All Inclusive features a private beach, a full-service spa, and 4 outdoor pools. Free valet and self parking are available, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this beach property include a free water park, a lazy river, and a 24-hour gym.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Free minibar items, balconies or patios, and sitting areas are also available.
A private beach and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Larimar Spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 7 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • Navigator Grill
  • Noodle & Thread
  • Tempest Table
  • The Chinola

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14,488 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana All Inclusive Punta Cana
Hyatt Ziva Cap Cana All Inclusive All-inclusive property
Hyatt Ziva Cap Cana Punta Cana
Hotel Hyatt Ziva Cap Cana Punta Cana
Hyatt Ziva Cap Cana Hotel Punta Cana
Hyatt Ziva Cap Cana Hotel
Punta Cana Hyatt Ziva Cap Cana Hotel
Hotel Hyatt Ziva Cap Cana
Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana - All Inclusive Punta Cana
Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Frequently asked questions

Is free cancellation available at Hyatt Ziva Cap Cana - All Inclusive?

Hyatt Ziva Cap Cana - All Inclusive offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Ziva Cap Cana - All Inclusive?

As of Feb 13, 2026, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cap Cana - All Inclusive on Mar 1, 2026 start from $810.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hyatt Ziva Cap Cana - All Inclusive?

This property is located in Punta Cana, just steps from Juanillo Beach. You'll also find Punta Cana Beach and Punta Espada Golf Course within a short drive.

Is parking available on site at Hyatt Ziva Cap Cana - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Electric car charging is also available for guests.

Is there a spa available at Hyatt Ziva Cap Cana - All Inclusive?

The Larimar Spa is the property's spa and services include Swedish massages, deep-tissue massages, body wraps, and hydrotherapy.

Does Hyatt Ziva Cap Cana - All Inclusive include a casino?

No, Hyatt Ziva Cap Cana - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hyatt Ziva Cap Cana - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and 2 hot tubs. Guests have pool access between 9:00 AM and 7:00 PM.

What do couples enjoy most about Hyatt Ziva Cap Cana - All Inclusive?

This waterfront all-inclusive property offers plenty of amenities for couples including a private beach, 4 outdoor pools, and a poolside bar.

Are there hot tubs at Hyatt Ziva Cap Cana - All Inclusive?

Yes, guests can enjoy 2 spa tubs at this all-inclusive property.

Does Hyatt Ziva Cap Cana - All Inclusive have a restaurant that serves breakfast?

Yes, Hyatt Ziva Cap Cana - All Inclusive has 7 restaurants, and serves breakfast for a surcharge.

Will Hyatt Ziva Cap Cana - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Hyatt Ziva Cap Cana - All Inclusive though service animals are welcome.

Does Hyatt Ziva Cap Cana - All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

How close is the airport from Hyatt Ziva Cap Cana - All Inclusive?

The closest major airport to Hyatt Ziva Cap Cana - All Inclusive is Punta Cana Intl. Airport (PUJ), which is 8.6 mi away (18 minutes by car).

Can I book a room with a balcony at Hyatt Ziva Cap Cana - All Inclusive?

Yes, every guestroom at Hyatt Ziva Cap Cana - All Inclusive comes with a balcony with some featuring ocean or pool views.

Does Hyatt Ziva Cap Cana - All Inclusive have a wedding venue on site?

There are wedding services available at Hyatt Ziva Cap Cana - All Inclusive if that's in your vacation plans.

Hyatt Ziva Cap Cana - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 815 out of 1000 reviews
Rating 8 - Good. 107 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! Super clean and very friendly staff. Food options were plentiful. Room were spacious and bed was very comfortable.
Stayed 4 nights in Jan 2026

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2025

10/10 Excellent

Aya

Stayed 2 nights in Nov 2025

10/10 Excellent

Laura P

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Michele

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely. Temperature was to our liking. Spa was fabulous.
Stayed 8 nights in Nov 2025

10/10 Excellent

Zachary

Stayed 4 nights in Nov 2025

10/10 Excellent

Jessika

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pristine, beautiful hotel— rooms spotless, facilities well taken care of and an abundance of delicious food. The hand to the heart gesture when staff greets you is a simple touch that makes you feel at ease. Definitely will be going back!
Stayed 5 nights in Oct 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities
The literal best all inclusive I’ve ever been to. The staff is top notch. They remembered my kids names and their drink orders. There is constantly activities, movie nights and shows. Every single person left an impression from the people checking you in, the ladies at the coffee bar, the staff at kids club, the amazing bartenders (shout out to Marco), wait staff, even housekeeping! Truly couldn’t have asked for a better experience for my kids first resort. The rooms are spacious, the food is great (including room service) the water park is fun. Not sure what else I could have asked for. Exceeded all expectations.
Stayed 4 nights in Nov 2025

10/10 Excellent

Clair, jersey city

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay at this resort , it was very clean , great food and drinks and most importantly wonderful service . Elvis was helping us during our stay , he made a point to find us in the resort everyday to ensure that we didn’t need anything and informed us of any activities happening at the resort. This was hands the down the best vacation we have ever had , we plan to go back to the same resort every year !
Stayed 6 nights in Oct 2025

8/10 Good

Estephanie

Stayed 3 nights in Nov 2025

10/10 Excellent

Bolivar, Laurence Harbor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel of the island
Stayed 7 nights in Nov 2025

10/10 Excellent

Lilia

Stayed 1 night in Nov 2025

10/10 Excellent

Edison

Stayed 4 nights in Nov 2025

10/10 Excellent

Lei, thornhill

Stayed 5 nights in Nov 2025

10/10 Excellent

Juana

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best Service ,te sientes importante calidad , Higiene , un personal capacitado donde tú eres la prioridad y te tratan como si fueras familia , Sabrosa comida sabroso todo delicioso , Amazingly it p bGood Quality food! Never in my life have I had such delicious food and clean rooms and highest standard of excellent service !
Stayed 2 nights in Oct 2025

10/10 Excellent

Monique J

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the hotel was great, from the cleanliness of the room, the friendly and attentive staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ciara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the Hyatt Ziva and had a wonderful experience from start to finish. The entire property was spotless and beautifully maintained. Our room was comfortable and had everything we needed. Even though it rained on most days, in true Caribbean fashion it never lasted long, and we still enjoyed plenty of time at the beach and pool. The staff did a great job keeping everyone entertained despite the weather. The water park was fun, clean, and never crowded, and the resort overall felt peaceful during our stay (we traveled in the slower season). Although we didn’t use the gym this time, it’s one of the most impressive we’ve seen at any resort — spacious and well equipped. Every staff member was friendly and professional, but Mariokely by the pool, Sol from the kids club, Luis at the buffet meat station, and Gemelin at the buffet truly made our trip special with their kindness and attention. If I could suggest small improvements, I’d love to see fresh fruit mixes for drinks instead of concentrated ones, and maybe smaller batches of fried items at the buffet so they stay hot and crispy. Also, having the coconut station a few times a week — we missed it during our 5-day stay. Overall, we had an amazing time and can’t thank everyone enough. We’ll definitely be back. Thank you, Hyatt Ziva, Mariokely, Sol, Luis, and Gemelin, for making our vacation so memorable! ❤️
Stayed 4 nights in Oct 2025

10/10 Excellent

Mark

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff all around. Excellent restaurants. Very clean.
Stayed 4 nights in Oct 2025

10/10 Excellent

Traci

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice! Staff super friendly…
Stayed 3 nights in Oct 2025

10/10 Excellent

Ram

Stayed 4 nights in Oct 2025

10/10 Excellent

Irada, Germantown

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very comfortable
Stayed 3 nights in Oct 2025

8/10 Good

Caitlin

Stayed 7 nights in Oct 2025

10/10 Excellent

Jitka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 6 nights in Oct 2025

4/10 Poor

Danilsa

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service
THE ROOMS AIR CONDITIONER WAS NOT WORKING , THE PROPERTY SHOULD HAVE MORE MAINTENANCE SPECIALLY WHEN YOU TRAVEL WITH SMALL CHILDREN
Stayed 3 nights in Jul 2025

10/10 Excellent

LIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

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