Our visit was a disappointment as soon as we arrived. We booked a king room with a pull out couch. We were given a room with a king bed, but no pull out. We had 2 adults and 2 children. When I called the front desk to tell them the room was not going to work, the response was a very rude "don't mess up that room". I asked that we be placed in a room as reserved online. We were placed in a room with two double beds. Not even close to our request. I felt like we were an inconvenience to the staff, not a guest. The pool water was so cold our grandsons were freezing. When I checked out, I told the front desk that I was unhappy with our visit. I was told they would make it right with me. They took my contact information and said the manager was out at that time, but they would get with me. It has been over two weeks and I have not heard from anyone. Not good customer service.
We were impressed with our overall experience! The room had a modern look, located in a quiet, safe neighborhood! The staff was friendly and accommodating! Breakfast was delicious! Perfect location close to Kenwood mall! We will definitely book again!
From check in to check out , staff was friendly and helpful . Hotel was very clean, nicely appointed, only thing was breakfast was lacking slightly
Everthing was fine here, and the staff was friendly, helpful and always available. I liked the salt water indoor pool, though the water was chilly for this Southerner. I was pleased to find a light blanket in the closet, so I didn't have to sweat under the Alpine duvet in August. I will certainly return to this hotel.
It was just very nice,Places around where you could eat,Quiet clean area in the city.I really enjoyed it.☺
We only stayed 1 night but the hotel was very clean and updated. The fitness room was very nice. Having a refrigerator and microwave in the room was handy.
Located within a mile (2 km) of Summit Park, Hampton Inn Blue Ash/Cincinnati is within 3 miles (5 km) of Pioneer Park. This 118-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.
Hampton Inn Blue Ash/Cincinnati's 118 rooms provide microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers. Other amenities include free local calls, safes, and ironing boards.
Built in 2016, the brand new Hampton Inn Blue Ash/Cincinnati offers an indoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.
Our visit was a disappointment as soon as we arrived. We booked a king room with a pull out couch. We were given a room with a king bed, but no pull out. We had 2 adults and 2 children. When I called the front desk to tell them the room was not going to work, the response was a very rude "don't mess up that room". I asked that we be placed in a room as reserved online. We were placed in a room with two double beds. Not even close to our request. I felt like we were an inconvenience to the staff, not a guest. The pool water was so cold our grandsons were freezing. When I checked out, I told the front desk that I was unhappy with our visit. I was told they would make it right with me. They took my contact information and said the manager was out at that time, but they would get with me. It has been over two weeks and I have not heard from anyone. Not good customer service.
We were impressed with our overall experience! The room had a modern look, located in a quiet, safe neighborhood! The staff was friendly and accommodating! Breakfast was delicious! Perfect location close to Kenwood mall! We will definitely book again!
From check in to check out , staff was friendly and helpful . Hotel was very clean, nicely appointed, only thing was breakfast was lacking slightly
Everthing was fine here, and the staff was friendly, helpful and always available. I liked the salt water indoor pool, though the water was chilly for this Southerner. I was pleased to find a light blanket in the closet, so I didn't have to sweat under the Alpine duvet in August. I will certainly return to this hotel.
It was just very nice,Places around where you could eat,Quiet clean area in the city.I really enjoyed it.☺
We only stayed 1 night but the hotel was very clean and updated. The fitness room was very nice. Having a refrigerator and microwave in the room was handy.
Thank you for taking the time to review our hotel online. We are pleased you had a great stay and enjoyed it. We look forward to seeing you again!