Holiday Inn Express West Cincinnati2.5 out of 5.0
Recent guest reviews
When we checked into this hotel, the staff was friendly and helpful. When we went to our room, the hallway smelled strongly of cigarette smoke. I mentioned something to the person at the front desk and they seemed unconcerned about it. Thankfully, the smell was not in our room as well. When we made the reservation, we were assured that the hotel had a pool, but when we got there, they said it wasn't open for the season yet. That would have been nice to know sooner. At breakfast the next morning, the serving utensils were all clumped into a common holder rather than placed with each item. As someone with food allergies, this was very unsettling as it meant that any of the utensils could have been used for any of the items offered, practically ensuring cross-contamination. My kids grabbed a milk to use on their cereal only to find that it was frozen. The pancakes were only half cooked and the staff was slow to refill items as they were used up. Ironically, this was the only hotel I've seen where the kitchen staff had the audacity to put out a tip jar. Needless to say, we didn't contribute.
A pleasant hotel with friendly staff. We travel a lot with our small dog and enjoyed the ground-level walk-out sliding door. A couple picnic tables and charcoal grills overlooking the pool. It is not a new structure, but the room was clean and the A/C worked very well. Built on a hill, the first floor is actually a level down from the front desk.
We pre-paid through Leisure Group with Holiday Inn Rewards and were put in a room on the lower level - same level as the meeting rooms and breakfast buffet. That was OK, Although we had not requested it, the room was handicap accessible. The shower on the sliding pole would not stay in place for use in a reasonable manner. The maid service had not been too the room until after 3:00 p.m. They did not take any of the used towels, even those on the floor. The dust accumulated on the furniture. The tissue box was never re-filled. It was quiet however, and since there were busses of school children the first night, I imagine we were given this location so as not to be in the midst of the school trips.
Another great stay at this Holiday Inn Express Cincinnati West. Stayed two nights, no issues other than a bit of dusty surfaces. Left housekeeping a note about the dust, but they seemed to have forgot. (they did take the nice monetary tip, but didn't dust as asked) Oh well. Beds were very comfortable, bathroom clean, floor was not loud even though the hotel was packed. Breakfast was nice and hot and plenty. Very glad our "go-to" hotel in Cincinnati (for our purposes) is keeping up their great quality and friendliness.
Very tired hotel. Wallpaper peeling off the wall, stains on the carpet, and an AC unit that doesn't cool well. Room was only moderately clean. Wifi was weak, not strong enough to upload a small file. Won't be back.
One of the few hotels on the west side of town, but it was a nice experience. Just off I-74, it was close to shops and food; but in a quiet location. The rooms were clean, comfy beds, and a nice breakfast. Overall a very nice place to stay
Stayed here, for the second time, to visit family. Staff was friendly and helpful. Room was quiet and comfortable. Hotel is close to a few fast food restaurants and is one highway exit away from larger chain restaurants.
My boyfriend and I stayed here while visiting family for a few days. The hotel is no frills but very clean and they have one of the best continental breakfasts I've seen in any hotel. Pet friendly is always a plus for me. Shopping nearby and Starbucks right across the way!
My mother and I stayed here once before about 7 years ago. It is still in great shape as far as I could tell. It is the closest hotel to the White Oak/Mount Airy neighborhoods that is not a dive. We had a room on the "second" floor, which is actually the main floor. There is no ice machine on that floor, which was sort of a pain, but we were close to the coffee that available all day (in addition to the maker in the room.) The walls didn't seem "paper thin" like they do at some hotels, nor was the plumbing loud. Breakfast had a nice variety, but once we learned how good the cinnamon rolls were, we mostly ate those! All the staff members were very friendly and helpful.
I have stayed in this hotel previously and the hotel itself is clean and the individuals seemed friendly. I did have an issue with the reservation itself though. I booked through their IHB application thinking the rate was guaranteed, but when I looked later the rate that I got was $23 higher per night than the rate I could have received from the Tennis Tournament in the same hotel. I booked in plenty of time to get the rate, but the hotel would not update my reservation and guarantee the IHB price. I felt a bit tricked by the pricing and with an outdoor only pool the advantages on the hotel are limited.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Located in Dent, Holiday Inn Express West Cincinnati is within a 15-minute drive of popular attractions such as Cincinnati Museum Center at Union Terminal and Paul Brown Stadium. This 115-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. National Underground Railroad Freedom Center is also within a 15-minute drive.
Start your day off right with a free buffet breakfast.
All of Holiday Inn Express West Cincinnati's 115 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Other standard amenities include free newspapers, free local calls, and hair dryers.
Guests staying at Holiday Inn Express West Cincinnati enjoy an outdoor pool, a health club, and free WiFi in public areas. If you drive, take advantage of free parking. Helpful staff can provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Additional amenities include 2 meeting rooms, a 24-hour business center, and a seasonal outdoor pool.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 162 reviews