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Recent guest reviews

Its close to everything in Western Hills. Currently undergoing renovations but all the new furnishings look nice

Reception staff not always at desk. One man was outside smoking. The toilet seat needs to be replaced in Room 504. It’s not the right size and shifts when you sit on it. Room was very nice and breakfast was great.

Staff very friendly and helpful. Sylvia checked us in delightful young lady.

Unfortunately, I scheduled the wrong date and had to pay the $144 without staying there. I don't contest the policy, but the hotel does not have a room for the date I wanted. I found another place to stay on 7/13.

Convince to my sister’s home Friendly staff, convenient parking.

The staff at the hotel is excellent! If we were in need of anything, they took great care of us! Thank you so much as we were in town to attend a funeral! Your compassion was such a blessing to me and my family!

The facility has been a non-smoking facility for over 10 years per the front desk. RM 327. Our room smelled like smoke, and the carpet had 20+ cigarette burns. There was water damage to the ceiling in the bathroom. There was hair and dusk behind the bathroom door. I arrived late and could not address the conditions right away. The next morning I woke with the worst headache, smoke? Mold? Spouse? The next day I asked to switch rooms and they were able to accommodate me to a very nice room with newer carpet. They were unable to upgrade the spouse.

Lots of eating options close by and right off I-74.

Hotel was in a perfect place with lots of food and close to the highway. Room was clean, breakfast was good and pool was refreshing.

Everyone was friendly and efficient. We will definitely recommend this hotel to our friends and family!

Got in very late as a rest stop from a very long trip and it was a welcome stay

Needed the room early. Desk clerk took my cell, called me while out for lunch notifying me the room was ready. Great service and breakfast was outstanding.

Basic hotel, nothing crazy. The breakfast was average at best. Room was clean, bathroom was clean and the staff was very nice. It wasn't the best hotel I've stayed in but it served it's purpose. Location was good, only about 15-20 mins from down town Cincinnati. They list the address as Cincinnati, but it's really in a suburb of Cincy.

The hotel included all basic amenities and was clean and quiet (two most important things while I'm traveling). It was conveniently located right off the highway.

Welcomed by friendly staff, with fast service at check-in. All staff we encountered was friendly. The room was clean and comfortable. Had a good stay and will use again!

an indoor pool would have been nice, the room was very nice and clean. The breakfest was great, very large selection.

The hotel was a nice deal. I felt like I got my money's worth. Nothing too fancy, but definately clean and comfortable. The complimentary breakfast in the morning was the perfect topper. Although I do wish they had an in-door hot tub.

Rybolt Rd. Cincinnati OH

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Health club

Holiday Inn Express West Cincinnati, an IHG Hotel places you within a 15-minute drive of popular attractions such as Paul Brown Stadium and Duke Energy Convention Center. This 115-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free buffet breakfast is included with your stay.


Rooms

The 115 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free local calls, and safes.


Property features

At Holiday Inn Express West Cincinnati, an IHG Hotel, guests have access to a health club, free WiFi in public areas, and a 24-hour business center. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

2 Queen Beds | Sleeps 4

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe Room, 1 King Bed, Accessible, Non Smoking (HEARING)

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Express West Cincinnati, an IHG Hotel

Everyone (3) Couples (3) Business (2) Family (10) Other (1) Friends (1)
4
Family

Its close to everything in Western Hills. Currently undergoing renovations but all the new furnishings look nice

By on Jan 30, 2020

4
Everyone

Reception staff not always at desk. One man was outside smoking. The toilet seat needs to be replaced in Room 504. It’s not the right size and shifts when you sit on it. Room was very nice and breakfast was great.

By on Nov 19, 2019

Review comment responded on Nov 23, 2019

Thank you for staying with us and for sharing your review. We want your experiences with us to be always efficient and frictionless and I'm sorry to learn your stay wasn't the case due to the level of service received from our staff. I have shared your comments with the hotel management and I trust that steps will be taken in improving our services to ensure we avoid this from happening again in the future.

4
Family Family

Staff very friendly and helpful. Sylvia checked us in delightful young lady.

By on Sep 20, 2019

Review comment responded on Oct 12, 2019

Thanks for your review. We are pleased that you enjoyed your stay with us and that Sylvia made each interaction count! We look forward to serving you again soon.

3
Family

Unfortunately, I scheduled the wrong date and had to pay the $144 without staying there. I don't contest the policy, but the hotel does not have a room for the date I wanted. I found another place to stay on 7/13.

By on Jul 11, 2019

4
Family Family

Convince to my sister’s home Friendly staff, convenient parking.

By on Jun 3, 2019

Review comment responded on Jun 4, 2019

Dear Guest, Thanks for your rating and for staying with us here at the Holiday Inn Express Cincinnati West. We are pleased that you enjoyed your visit and look forward to serving you again on future visits to the area!

5
Family Friends Family

The staff at the hotel is excellent! If we were in need of anything, they took great care of us! Thank you so much as we were in town to attend a funeral! Your compassion was such a blessing to me and my family!

By on Feb 10, 2019

3
Everyone

The facility has been a non-smoking facility for over 10 years per the front desk. RM 327. Our room smelled like smoke, and the carpet had 20+ cigarette burns. There was water damage to the ceiling in the bathroom. There was hair and dusk behind the bathroom door. I arrived late and could not address the conditions right away. The next morning I woke with the worst headache, smoke? Mold? Spouse? The next day I asked to switch rooms and they were able to accommodate me to a very nice room with newer carpet. They were unable to upgrade the spouse.

By on Oct 31, 2018

4
Everyone

Lots of eating options close by and right off I-74.

By , from Vermont on Oct 27, 2018

5

great stay

Other

Hotel was in a perfect place with lots of food and close to the highway. Room was clean, breakfast was good and pool was refreshing.

By on Apr 7, 2015

5

excellent staff

Couples

Everyone was friendly and efficient. We will definitely recommend this hotel to our friends and family!

By on Oct 9, 2014

Holiday Inn Express West Cincinnati, an IHG Hotel

5505 Rybolt Rd., Cincinnati, OH 45248
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