Holiday Inn Express West Cincinnati2.5 out of 5.0
Recent guest reviews
Overall the hotel was slightly above average but would have expected more for $150 per night. We had about 8 families with us for a baseball tournament that stayed as well. The "good": - Location was in close driving proximity to Meijer, Marco's pizza, various shopping, etc - Wifi was relatively strong in our room at 4-5Mbps - Beds were relatively comfortable as was the pullout couch for my 14 year old son - Breakfast started at 6AM which was great for our early departure due to an 8AM game -Nice meeting area downstairs with a TV for the boys to hang out -Hotel was relatively quiet The "bad" - Hotel was a little dated. - The smoke detector was right next to the bed on the wall and the flashing was driving us crazy - Price was a little high for what you get. Overall not a bad place to stay and would probably stay there again if we were in the area.
The room was dated (cigarette burns all over carpet), the WORST mattress I have slept on in a hotel room (I travel all over the world), hair dryer in room was held together with tape, fridge in room vibrates horribly against wood cabinet and our room was musty when we arrived. I stayed here because IHG usually demands a level of quality and service that you can count on at each of their properties..... they completely missed on quality here. For $140 a night after taxes I would expect more than a 2-star experience.
PROS; high hill top location so even at the 4th floor, it seems like you are on the 10th as you are looking down into the other buildings in the area. Plenty of parking, quiet room, ample sockets,timed lighted overhead heater in the bathroom, bath and body works toiletries. Free newspaper. Close to grocery stores, gas station and restaurants. CONS: slower wifi- took forever to upload pics. Stained older carpet, no exhaust fan in the bathroom, darker room as lights are the yellow (similar to incandescent) kind which makes the yellow themed room (not white daylight CFLs) positively hepatic.
We have stayed at this hotel numerous times in the past 4 years. We checked in with Sandra at the front desk...prompt and very friendly service as usual. Our room was not quite as clean as usual. A few stains on the carpet, a little dust here and there. The sink in the bathroom did not drain at all. The "stopper" was stuck. We called for maintenance or whatever help we could get at the late hour. We were moved to a room just down the hall. A handicap room. It was just ok, but the bathroom had a very, very strong hospital smell. I don't know if it was the cleanser they used or the equipment that was in the room, but it was overwhelming. When I'm in a hospital I don't mind that smell, but in a hotel room...no! The lamp on the bedside table did not work and after checking we found it was not even plugged in. This room was dusty as well. The heater units in both rooms were a bit on the noisy side. We did let the front desk know of these issues....especially the odor..as we checked out the next morning. They told us they were updating, but we didn't see any improvements in our rooms. The breakfast was just fine. The usual omelets, sausage, oatmeal, pancakes, etc.
Great hotel. A little “dated” but in great shape, clean and comfortable. The room was quite spacious. The bed was more than comfortable. Sheets were soft and plenty of variety of pillows. As for price, I thought it was a little high priced for the area. Nothing much going on in the area on this particular weekend yet room was $150. Staff was attentive, friendly and helpful
My husband and I spent one night in this hotel. It was updated nicely, spotless, and easy to get to. Check in super easy with Sandra at the front desk who greeted us with a smile. All the staff were very friendly and welcoming. The breakfast choices were great and the gal working in the breakfast area was very nice and kept the area super clean. The room was comfortable, clean, quiet, had plenty of towels and comfy bed.
My son and I stayed when he played in a tennis tournament at Western Tennis and Fitness, which is about 10 mins away. Front desk staff very helpful with some trouble related to booking, went above and beyond to solve it. Room was nice, comfortable, and quiet. Breakfast was typical for this type of hotel. Wi-fi signal was good. Primary parking lot entrance is steep, which caused some people problems during snowy weather; however, there's a secondary entrance just past the first, which was more navigable. Overall very happy with our stay there, and will stay again next time we visit Western.
We recently visited this property for the first time in several years. It has been "kept up," and everything was... okay. But the room rate definitely took advantage of its being the only decent place in the area. And you don't want to be late trying to get a place to park! That said, everything seemed clean and everything worked. The beds were comfy and well-made. No complaints, I guess. Maybe I'm getting old, and I need to get used to paying $250 for 2 nights in a decent motel...
Pet Friendly, YES. Comfortable bed...really, I actually slept late. Clean, big room. The buffet breakfast is one of the best for road weary travelers. Love the high ceilings in the breakfast room, adds a bit of elegance.
Nice location. My husband prefers this location because it is right at an interstate 71, 74 and 75 exit. We also get free breakfast and seem to get good nights of restful sleep here. Probably will stay here again next year.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Holiday Inn Express West Cincinnati places you within a 15-minute drive of popular attractions such as Cincinnati Museum Center at Union Terminal and Paul Brown Stadium. This 115-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. National Underground Railroad Freedom Center is also within a 15-minute drive.
Start your day off right with a free buffet breakfast.
All of Holiday Inn Express West Cincinnati's 115 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Other standard amenities include free newspapers, free local calls, and hair dryers.
Guests staying at Holiday Inn Express West Cincinnati enjoy an outdoor pool, a health club, and free WiFi in public areas. If you drive, take advantage of free parking. Helpful staff can provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Additional amenities include 2 meeting rooms, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
71.0% of guests recommend this hotelTotal of 175 reviews