I have stayed at the Westin several times and has always been an enjoyable experience. Even though there was some construction inside there was no inconvenience.
Dated and old furnishings.
Clean rooms and kind staff!
Na
Right in middle of downtown, so much to do within walking distance
The hotel was conveniently located downtown. However, the rooms were not clean. There were clothes left behind in the top drawer of the dresser which tells me that the cleaning is bare minimum. There were stains on the bedding and also the carpet. My child woke up the next morning with pink eye.
The property was okay. The bed covering was visibly stained and dirty, charge for wifi almost unheard of these days.
All amenities closed due to Covid. Parking was a disaster. Had to pay everytime you left. Location of the hotel was awful. We literally checked out a few hours after our arrival and just drove home. Would not recommend. Waste of $150.
I liked the cleanliness of the rooms and the downtown location of the hotel.
Everything was ok just need to update the tv , and you have to pay for WiFi !!! I’ve never been to a hotel where you have to pay for WiFi and parking very money hungry!!!
Good clean room, center downtown, good parking. Prices is good too. I recommend.
Bathroom was dirty from previous occupant dirty soap bars in the shower the bed sheets weren’t changed they were stained and dirty and there was hair all in the bed under the covers. No sanitation at all.
Beautiful and very well located hotel, kept its upscale charm of grand hotels of the past, combined with modern conveniences of the present. The Fountain Square is across the street and is visible from many of the rooms’ windows. There are many nice cafes, restaurants and shops around, and the staff are all very genuinely accommodating and courteous. This place feels like a home away from home. The Heavenly Bed of the Westin lives up to its name and will offer a thorough respite in between days of exploring, work, or any reason for the visit to this lovely area and city.
Located in Downtown Cincinnati, The Westin Cincinnati is adjacent to Fountain Square and within a 10-minute walk of other popular attractions like Great American Ball Park. Each of the 456 rooms at this 4-star hotel includes a refrigerator, a coffee maker, and an LCD TV. Centrally located in Cincinnati, the hotel is connected to a shopping center and also a short walk from Heritage Bank Center and Hard Rock Casino Cincinnati.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.
The Westin Cincinnati's 456 rooms provide refrigerators, coffee makers, and safes. 37-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Phones, ironing boards, and desks are also standard.
Guests of The Westin Cincinnati enjoy features like conference space, a business center, and express check-out. If you drive, self parking is USD 21 per night, and there's also an area shuttle. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a gift shop, wedding services, and an ATM.
I have stayed at the Westin several times and has always been an enjoyable experience. Even though there was some construction inside there was no inconvenience.
Dated and old furnishings.
Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.
Clean rooms and kind staff!
Hello and thank you for the great review! We are pleased that you enjoyed your stay and look forward to welcoming you back upon your next visit. We are thrilled to have you as an advocate of The Westin Cincinnati! Be well.
Na
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.
Right in middle of downtown, so much to do within walking distance
Thank you for your feedback! We are happy you enjoyed your trip!
Thank you for leaving your review of your recent stay at The Westin Cincinnati. We look forward to the opportunity to serve you again in the future so that we may improve upon your satisfaction. Until then, be well. Hotel Management
The hotel was conveniently located downtown. However, the rooms were not clean. There were clothes left behind in the top drawer of the dresser which tells me that the cleaning is bare minimum. There were stains on the bedding and also the carpet. My child woke up the next morning with pink eye.
Dear valued guest, Thank you for taking the time to leave your valuable feedback. Regarding your comments, someone will be reaching out to you via email so that we can receive a more detailed account of the challenges you faced and resolve any outstanding issues. Be well. Hotel Management
The property was okay. The bed covering was visibly stained and dirty, charge for wifi almost unheard of these days.
Thank you for your feedback, on your next visit to a Marriott property please inquire about becoming a Bonvoy member as members have access to free wi-fi.
All amenities closed due to Covid. Parking was a disaster. Had to pay everytime you left. Location of the hotel was awful. We literally checked out a few hours after our arrival and just drove home. Would not recommend. Waste of $150.
Thank you for your feedback, unfortunately the fountain square parking is owned and operated by the city of Cincinnati. I am sorry you were displeased with the location of our hotel as we are centrally located and right across the street from Fountain square. We hope to have another opportunity to earn your business. Thank you
Thank you for sharing your experience with us and with your fellow travelers! We really appreciate all of your feedback and we're elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!