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Recent guest reviews

Do not park in their parking garage if you have a big truck

Great bar over Vine Street, very convenient location. Didn’t like paying for water and wi-fi. Forgot to mention at checkout that the shower backs up in Room 1319.

My items was thrown away because they thought my stay was for one night only. They only offered me fifty bucks for my items

Very nice place to stay. Only issue we had was with the elevators on the day we were leaving. They were not working properly. We could hear them passing our floor, but they wouldn’t stop. Other than that, great place and really convenient.

Excellent service! Nothing negative to say. Clean, friendly, safe and the rooms were great

The guy at the desk just check me in and gave him my room keys and didnt explain anything

I liked the refrigerator in the room, the handheld dryer and the closet was very spacious. I also liked that that the TV had HBO and Showtime. I didn’t like that the drawers on the bureau wouldn’t stay closed.

Great location...we walked to Over the Rhine and had a great morning

Great experience overall. Excellent service from start to finish. Big rooms.

Location was convenient and view from the pool was amazing.

Beautiful hotel, great location within walking distance of several downtown attractions!

E 5th St Cincinnati OH

Hotel highlights

  • Walking distance to Fountain Square and Duke Energy Convention Center
  • Free WiFi in public areas
  • Onsite dining
  • Business center

Located in Downtown Cincinnati, The Westin Cincinnati is adjacent to Fountain Square and within a 10-minute walk of other popular attractions like Great American Ball Park. Each of the 456 rooms at this 4-star hotel includes a refrigerator, a coffee maker, and an LCD TV. Centrally located in Cincinnati, the hotel is connected to a shopping center and also a short walk from U.S. Bank Arena and Paul Brown Stadium.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.


Rooms

The Westin Cincinnati's 456 rooms provide refrigerators, coffee makers, and free bottled water. Guests can expect WiFi, wired Internet, and 37-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Safes, phones, and ironing boards are also standard.


Property features

Guests of The Westin Cincinnati enjoy access to free WiFi in public areas, conference space, and a business center. If you drive, self parking is USD 17 per night, and there's also an area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include express check-out, wedding services, and an ATM.

Room options

Traditional Room, 2 Double Beds

2 Double Beds | Sleeps 4

Studio Suite, 1 King Bed

1 King Bed | Sleeps 3

Deluxe Room, 2 Double Beds

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for The Westin Cincinnati

Everyone (26) Couples (3) Family (6) Other (1)
1
Everyone

By on Sep 12, 2020

Review comment responded on Sep 16, 2020

we apologize you were unhappy with your stay. Thank you for your feedback

4
Family Family

Do not park in their parking garage if you have a big truck

By , from Indiana on Aug 3, 2020

Review comment responded on Aug 3, 2020

Daniel, we are happy you had a good stay at the Westin Cincinnati. Thank you for taking time out of your day to leave feedback.

4
Everyone

By on Jul 14, 2020

Review comment responded on Jul 20, 2020

Thank you for leaving a rating

5
Everyone

Great bar over Vine Street, very convenient location. Didn’t like paying for water and wi-fi. Forgot to mention at checkout that the shower backs up in Room 1319.

By on Jan 20, 2020

Review comment responded on Jan 21, 2020

Hello, Anonymous We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. We apologize for any inconvenience caused by the shower drain. We can always use guest experiences and input to help us identify those little things we can provide or improve for our guests. We hope to see you again the next time you return to the Cincinnati area. Be Well. Jon Coleman General Manager

5
Everyone

By on Jan 10, 2020

Review comment responded on Jan 10, 2020

Thank you for your review, and we look forward to welcoming you back in the future! Be Well. Jon Coleman General Manager

1
Partner Couples

My items was thrown away because they thought my stay was for one night only. They only offered me fifty bucks for my items

By on Jan 7, 2020

Review comment responded on Jan 7, 2020

Dear Anonymous, We apologize for your recent experience. We have addressed your comments with our Director of Housekeeping, who is terribly sorry for the inconvenience caused and will look to improve the quality of the teams' service based on your feedback. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Cincinnati. Be Well. Jon Coleman General Manager

4
Family

Very nice place to stay. Only issue we had was with the elevators on the day we were leaving. They were not working properly. We could hear them passing our floor, but they wouldn’t stop. Other than that, great place and really convenient.

By on Dec 31, 2019

Review comment responded on Dec 31, 2019

Anonymous, Thank you for your reviewing your recent stay with The Westin Cincinnati. We are glad that you enjoyed your stay but sorry that the elevators gave you some difficulty. We are hoping to begin renovation on our elevators soon. Hopefully, the next time you visit us we can smoothly transport you from floor to floor. Until then, be well. Jon Coleman General Manager

4
Everyone

By on Dec 24, 2019

Review comment responded on Dec 26, 2019

Hello Anonymous, Thank you for taking the time to leave a review of your recent stay at The Westin Cincinnati. It was a pleasure having you as our guest and we look forward to welcoming you back the next time your travels bring you to Cincinnati. We hope that we can provide a perfect experience during your next visit. Until then, be well. Jon Coleman General Manager

5
Everyone

Excellent service! Nothing negative to say. Clean, friendly, safe and the rooms were great

By on Nov 16, 2019

Review comment responded on Nov 18, 2019

Dear Penelope, Thank you for taking time to leave feedback regarding your recent stay with us. We are very glad that you enjoyed your accommodations and service during your visit. We are thrilled to have you as an advocate of The Westin Cincinnati. We look forward to welcoming you back the next time your travels bring you to our city. Until then, be well. Jon Coleman General Manager

5
Everyone

By on Oct 11, 2019

Review comment responded on Nov 4, 2019

Anonymous, Thank you for taking the time to leave your feedback regarding your recent stay with us at The Westin Cincinnati. We are thrilled that you enjoyed the accommodations and look forward to seeing you again the next time your travels bring you to our city. Be well. Jon Coleman General Manager

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