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Recent guest reviews

The location was great and the staff was friendly. However, the pool was closed, and our room which was supposed to be for 3 people had only two towels and no bedding or pillow for the pullout couch. Also, our neighbors overhead were stomping around until after 2 a.m.

Customer service wasn’t bad and breakfast was good. But I was disappointed in the condition of my beddings was unacceptable. and the shower room was dirty

Great room, very clean with comfy beds and pillows. Nice kitchen and bathroom.

The room was fabulous. Everything we could possibly need was provided. It was clean and comfortable. The bed was amazing... the best I've slept in a long time while traveling. We will definitely stay again.

I had no hot water and had to change rooms only to STILL have no hot water!!! I want a FULL refund! I paid 400.00! And COULD NOT BATHE!!! I complained SEVERAL times to no avail.

I liked the fact that you could cook and swim so it made my family's stay way easier:)

I loved the convience of everything here and how nice the staff was! Thanks SO much for affording me a carefree and comfortable stay:) Angie, Aminah, and Priscilla SPECIAL THANKS❣❣❣

Everything was clean, quiet. Breakfast was good and the rooms were excellent

Check-in staff was extremely friendly & thoughtful. Our room was beautiful & spacious. Very clean. Bed was so comfortable.

Wonderful updated property with cozy fire pit in the back, you can book private time in the pool, the kitchenette comes with most everything you need and the freezer makes your ice.

Easy check-in and excellent daily offerings for business travelers.

friendly service good breafast and comfortable suite

The mattress in our room was phenomenal. Best night of sleep I’ve had in awhile. Unfortunately, the floors are a little thin, so we were able to hear the people above us. Also, our bed comforter was covered in long dark hairs and the bathroom floor had a chocolate chip sitting in the middle of it. The sheets on our bed were clean, so we didn’t bother reporting it because we were both so tired and didn’t want the bother of switching rooms or waiting for it to be cleaned. I would go back and give it a second try if only for the amazing mattress!

Lyra Dr Columbus OH

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located in Polaris within a short walk of Polaris Fashion Place, Staybridge Suites Columbus Polaris, an IHG Hotel is within a mile (2 km) of Magic Mountain Fun Center. This 3-star hotel has 120 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Free continental breakfast is served on weekends from 6:30 AM to 8:30 AM.


Rooms

TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, refrigerators, and microwaves. Weekly housekeeping is available.


Property features

At Staybridge Suites Columbus Polaris, an IHG Hotel, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, a meeting room, and free newspapers.

Room options

Suite, 2 Bedrooms, Accessible, Kitchen (Communication)

2 Queen Beds | Sleeps 6

Suite, 1 Bedroom, Accessible, Kitchen (Roll-In Shower)

1 King Bed | Sleeps 4

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

2 Queen Beds | Sleeps 6

Suite, 1 Bedroom, Accessible, Kitchen (Comm)

2 Queen Beds | Sleeps 6

Guest reviews for Staybridge Suites Columbus Polaris, an IHG Hotel

Everyone (13) Couples (4) Family (7)
5
Everyone

By on Aug 15, 2022

5
Everyone

By on Jul 5, 2022

3
Family

The location was great and the staff was friendly. However, the pool was closed, and our room which was supposed to be for 3 people had only two towels and no bedding or pillow for the pullout couch. Also, our neighbors overhead were stomping around until after 2 a.m.

By on Apr 16, 2022

Review comment responded on Apr 18, 2022

Hello David, Thank you for your feedback. We will work with our housekeeping team to correct the issues you experienced. Kind Regards,

1
Everyone

Customer service wasn’t bad and breakfast was good. But I was disappointed in the condition of my beddings was unacceptable. and the shower room was dirty

By on Jan 17, 2022

5
Family

Great room, very clean with comfy beds and pillows. Nice kitchen and bathroom.

By , from Hinckley on Jan 7, 2022

3
Family

By on Oct 30, 2021

Review comment responded on Nov 14, 2021

Thanks for your feedback!

5
Partner Couples

The room was fabulous. Everything we could possibly need was provided. It was clean and comfortable. The bed was amazing... the best I've slept in a long time while traveling. We will definitely stay again.

By on Aug 22, 2021

Review comment responded on Sep 8, 2021

Thanks for your feedback!

1
Family

I had no hot water and had to change rooms only to STILL have no hot water!!! I want a FULL refund! I paid 400.00! And COULD NOT BATHE!!! I complained SEVERAL times to no avail.

By on Jul 2, 2021

Review comment responded on Jul 26, 2021

Thank you for your feedback! We will be addressing your concerns.

5
Family

I liked the fact that you could cook and swim so it made my family's stay way easier:)

By on May 17, 2021

Review comment responded on May 21, 2021

Thank you for your feedback!

5
Family with small children

I loved the convience of everything here and how nice the staff was! Thanks SO much for affording me a carefree and comfortable stay:) Angie, Aminah, and Priscilla SPECIAL THANKS❣❣❣

By on May 15, 2021

Review comment responded on May 21, 2021

Thank you for your feedback!

Staybridge Suites Columbus Polaris, an IHG Hotel

9090 Lyra Dr, Columbus, OH 43240
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