After having to be rerouted the new hotel personnel was very friendly. Unfortunately we had some problems getting into a room. The room was not anything like the room we were supposed to have at the other hotel. I am a little upset about moving hotels.
Always clean and friendly staff. Food and shopping nearby
Generally nice rooms and good service. Breakfast was not the best. Some construction going on so it will likely be even nicer in future.
Hi
The property was amazing first time staying at this location.
Great location, friendly staff, comfy bed and pillows
Hotel does not give IHG Rewards points when you book through a 3rd party booking tool like Orbitz. They're basically telling you to use Orbitz to search for the hotel you want, but then you have to book directly with the hotel if you want the points
Very disappointed pool was closed kids disappointed
Very clean and modern room, breakfast was great. Only complaint is that I booked a king bed room online but they were out so we had two queens instead.
This hotel worked for our purpose: clean room, decent staff, OK breakfast. Nothing stood out as a reason to come back but it worked for our needs.
Large sized room with large walk in shower. King sized bed was comfortable but I didn’t like the pillows. They were very squishy. The room has tiled entry and bathroom making the room echo somewhat. Breakfast was average.
Hotel was nice and conveniently located near restaurants and activities.
Clean and spacious room. Very comfortable. Nice staff and accommodating. Close to I-71 and all sorts of shopping and eating places. Only negative is the price jumping up for home game weekend, but what ya gonna do about that :)
Everything was clean and gorgeous. We had a great stay. We're going to bring the kids back for the water park.
Rooms, pool, entire hotel was top notch. Free breakfast was very good. Only negative was the indoor water slide was never open???
Great hotel! Pool was fantastic, very modern feel to the hotel. Employees were very friendly and helpful. Would Definetly stay here again.
Located in Polaris within a mile (2 km) of Polaris Fashion Place, Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel is within 2 miles (3 km) of Magic Mountain Fun Center. This 104-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Start your day off right with a free on-the-go breakfast, served on weekends from 6:30 AM to 9:30 AM.
All 104 rooms feature microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also available.
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel features an indoor pool, a lazy river, and a children's pool. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a gym, free WiFi in public areas, and a spa tub.
After having to be rerouted the new hotel personnel was very friendly. Unfortunately we had some problems getting into a room. The room was not anything like the room we were supposed to have at the other hotel. I am a little upset about moving hotels.
Always clean and friendly staff. Food and shopping nearby
Generally nice rooms and good service. Breakfast was not the best. Some construction going on so it will likely be even nicer in future.
Hi
Thank you for your kind review! We look forward to hosting you again!
The property was amazing first time staying at this location.
Great location, friendly staff, comfy bed and pillows
Thank you for your response! We are glad you had a comfortable stay with us and I am happy that our staff treated you well :) Come visit us again soon!
Hotel does not give IHG Rewards points when you book through a 3rd party booking tool like Orbitz. They're basically telling you to use Orbitz to search for the hotel you want, but then you have to book directly with the hotel if you want the points
Good afternoon Ken, I am so sorry you had trouble using your rewards membership during your stay. We recommend contacting the hotel directly if you have questions regarding reward memberships for your future stays. Have a great day!
Very disappointed pool was closed kids disappointed
We were sorry it was down for your stay. We hope you will revisit when we are done with our remodel!
Very clean and modern room, breakfast was great. Only complaint is that I booked a king bed room online but they were out so we had two queens instead.
Thank you for your feedback. We appreciate you. We are pleased you enjoyed your stay and found us to have clean rooms. We take a lot of pride in our hotel. Come back and visit us anytime. Thank you. Sincerely, Donna Selby General Manager
Thank you for choosing to stay with us! We appreciate your feedback and look forward to seeing you again!