The staff was wonderful rooms were clean housekeeping was amazing. The restaurant was top-notch the waitress/bartender was amazing as well and friendly.
We visit Columbus frequently and will definitely stay here again.
Propert was fine. Paid for breakfast on Orbitz but was not offered any type of vouchwr or way to use that. There was a shuttle for the airport, but it was not listed on Amenities on Orbitz, so I ended up taking an uber to the property, spending extra money. Breakfast staff was a mixed bag. One employee was very friendly, and the other was rude.
Thanks!
Great!
everything closed..no restaurant..no coffee..
Everything was clean and nice enjoy my stay thanks
My experience was horrible I was gone all day Saturday for a family reunion and When I returned my room was not cleaned or serviced. When I call down stairs they told me that they were not cleaning my room and it was too late. They brought me clean stuff to do it myself. They didn’t empty the trash either! Just horrible
All good
No housekeeping even upon request. Elevators in need of cleaning up. Property tired. Under staffed and under paid.
the hotel and room were really clean and nice. only negative... the restaurant lounge was not open.
It was quiet and I appreciated being at the back of the hotel.
There was easy access to the airport and freeways.
The registration desk is in an area of the building that houses conference rooms. Access to guest rooms involves a long walk through a hallway to another part of the building. It's kind of like changing terminals at O'Hare. No pool or jacuzzi. The coffee maker is in the bathroom where flushing a toilet aerosolizes E.Coli. Other than this, the room was very clean.
Chair had sharp metal corner that cut me Shower curtain had blood from previous guest Was given a different room than what I booked
Very relaxing, nice hotel. Very friendly staff. Convenient to airport.
Located in Northeast Columbus, Columbus Airport Marriott is 2 mi (3.2 km) from Ohio Governor's Residence and Heritage Garden and within a 5-minute drive of Creekside Gahanna. This 3.5-star hotel has 237 rooms and welcomes guests with a restaurant, a 24-hour gym, and a free airport shuttle.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start weekdays with buffet breakfast, available for a fee from 6:30 AM to 9:00 AM.
Guests can expect to find WiFi and 32-inch Smart TVs with digital channels and Netflix. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Coffee makers, free weekday newspapers, and safes are other standard amenities. Housekeeping is available once per stay.
Guests of Columbus Airport Marriott enjoy a 24-hour gym, free WiFi in public areas, and conference space. If you drive, self parking is USD 10 per night, or you can take advantage of the free airport shuttle during limited hours. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
The staff was wonderful rooms were clean housekeeping was amazing. The restaurant was top-notch the waitress/bartender was amazing as well and friendly.
We visit Columbus frequently and will definitely stay here again.
Dear Stephanie,We are thrilled that we provided you with a great stay and that we will be your first choice of lodging when visiting our great city. We appreciate you choosing our Columbus Airport Marriott and hope to welcome you again soon. Thank you for your kind review. Best,Kyle MarshallGeneral Manager
Propert was fine. Paid for breakfast on Orbitz but was not offered any type of vouchwr or way to use that. There was a shuttle for the airport, but it was not listed on Amenities on Orbitz, so I ended up taking an uber to the property, spending extra money. Breakfast staff was a mixed bag. One employee was very friendly, and the other was rude.
Dear Randall, I am glad to know that you enjoyed your visit overall. Our staff members are proud to be representatives of our hotel and all that it has to offer. We value your feedback, including areas for improvement, as it allows us to serve our guests better. Whether your next trip here is for business or pleasure I hope you will choose to stay with us again. Best, Kyle Marshall General Manager
Thanks!
Dear Edik, It’s fantastic to know you enjoyed your stay. Thank you for your time in sharing your 5/5 review and we hope to see you again. Best, Shawn Jackson General Manager
Great!
everything closed..no restaurant..no coffee..
Dear Guest, We appreciate your loyalty to our hotels and the Marriott brand, and we regret not living up to your expectations. We want our guests to know our devotion to crafting quality experiences, and we apologize for falling short of this. Your comments will be shared to ensure we focus on guest needs. We hope you will give us an opportunity in the future to regain your trust! At your service, Alexa W. Front Office Manager
Everything was clean and nice enjoy my stay thanks
Dear Guest, Thanks so much for taking the time to share your terrific review of the Columbus Airport Marriott! It's wonderful to learn that our helpful service and clean accommodations surpassed your expectations. We appreciate your five-star rating and hope to welcome you back soon for another relaxing getaway! At your service, Alexa W. Front Office Manager
My experience was horrible I was gone all day Saturday for a family reunion and When I returned my room was not cleaned or serviced. When I call down stairs they told me that they were not cleaning my room and it was too late. They brought me clean stuff to do it myself. They didn’t empty the trash either! Just horrible
Dear Guest, Thank you for taking time to provide feedback with regard to your stay. This information is helpful and we will certainly share with our staff. We apologize for the communications regarding our housekeeping service. In our best efforts to keep our guests and staff healthy Marriott has suspended stay over housekeeping service unless it is requested in advance. We will be going over these procedures to ensure that our guests are aware and that we are delivering the message correctly. We appreciate your business, and hope to see you again in the very near future. At your service, Alexa W. Front Office Manager
All good
Dear Guest, We appreciate your wonderful review! We are happy you were able to experience the Columbus Airport Marriott. It is our mission to deliver a great level of service to all of our hotel guests. We are delighted to hear you enjoyed your overall stay at our property and look forward to welcoming you back in the near future! At your service, Alexa W. Front Office Manager
Dear JOSEPH,It’s great to receive your feedback and your generous review! We take great pride in knowing that we achieved total satisfaction while you were our guest. It was our pleasure hosting you and look forward to welcoming you on a return trip to our area.Best,Kyle MarshallGeneral Manager