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The Westin Cleveland Downtown

4.0 star property
Lakefront hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for The Westin Cleveland Downtown

Exterior
46-inch LCD TV with premium channels, TV
Cocktail bar
Reception
Junior Suite, 1 King Bed, Non Smoking, City View | 1 bedroom, down comforters, pillowtop beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly

Explore the area

View in a map
777 Saint Clair Ave Ne, Cleveland, OH, 44114
  • Place, Rock and Roll Hall of Fame
    ‪8 min walk‬
  • Place, Huntington Bank Field
    ‪8 min walk‬
  • Place, Progressive Field
    ‪13 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(135 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(58 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View

Junior Suite, 1 King Bed, Non Smoking, City View | 1 bedroom, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking, City View

  • 543 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View

1 bedroom, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • 819 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Cleveland

Located in Downtown Cleveland, The Westin Cleveland Downtown is within a 10-minute walk of popular sights such as Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. This 484-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Rock and Roll Hall of Fame - 8 min walk - 0.5 miles
  • Huntington Bank Field - 8 min walk - 0.5 miles
  • JACK Cleveland Casino - 9 min walk - 0.5 miles
  • Rocket Arena - 11 min walk - 0.6 miles
  • Progressive Field - 13 min walk - 0.7 miles

Getting around

  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪Dunkin' - ‬3 min walk
  • ‪Winking Lizard Tavern - ‬3 min walk
  • ‪Guys Pizza Co. - ‬4 min walk
  • ‪Masa & Agave Cantina - ‬1 min walk
  • ‪Ohio City Burrito - ‬5 min walk

About this property

The Westin Cleveland Downtown

Lakefront hotel with a 24-hour fitness center and a 24-hour front desk
Guests of The Westin Cleveland Downtown enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 49 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, free newspapers, and wedding services.
Guests can expect free WiFi and 46-inch LCD TVs. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, safes, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Drury Plaza Hotel Cleveland Downtown
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  • Pet friendly
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 49 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 100 for adults and USD 10 to 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Masa & Agave Cantina
  • Masa & Agave Lounge

Things to do

  • 24-hour gym

Family friendly

  • Crib (surcharge)
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 18 meeting rooms
  • 20,473 square feet of conference space
  • Business center

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 23 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per night
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20 per night
  • Cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults, and USD 10.00 to 100.00 for children
  • Valet parking fee: USD 49 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland

Frequently asked questions

Is free cancellation available at The Westin Cleveland Downtown?

The Westin Cleveland Downtown provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at The Westin Cleveland Downtown?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at The Westin Cleveland Downtown on Nov 22, 2025 start from $109.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Westin Cleveland Downtown?

This hotel is situated in Downtown Cleveland within a short 10-minute walk of Rock and Roll Hall of Fame and also 13 minutes on foot from Huntington Bank Field. You'll also find Progressive Field and Rocket Arena less than a mile away.

Will I be able to park at The Westin Cleveland Downtown?

Yes, valet parking is offered for USD 49 per night. Accessible parking is also available for guests.

Does The Westin Cleveland Downtown feature a casino at the property?

No, The Westin Cleveland Downtown doesn't have a casino.

Is there an indoor pool at The Westin Cleveland Downtown?

No, there is no indoor pool at this hotel.

Is The Westin Cleveland Downtown a good place to stay for couples?

Amenities that appeal to couples at this lakeside hotel include a pillowtop mattress as well as a bar and a restaurant.

Does The Westin Cleveland Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Westin Cleveland Downtown have a restaurant that serves breakfast?

Yes, The Westin Cleveland Downtown serves a cooked-to-order breakfast for a surcharge each morning at Masa & Agave Cantina.

Does The Westin Cleveland Downtown allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Westin Cleveland Downtown for a fee of USD 50 per accommodation, per night. The property also provides food and water bowls.

Does The Westin Cleveland Downtown have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Westin Cleveland Downtown?

The closest major airport to The Westin Cleveland Downtown is Cleveland, OH (BKL-Burke Lakefront), which is 1.3 mi away (4 minutes by car). Another top airport is Cleveland Hopkins International Airport (CLE), which is located 12.4 mi away (16-minute drive).

Are there rooms with balconies that I can book at The Westin Cleveland Downtown?

No, you won't find guestrooms with balconies at The Westin Cleveland Downtown.

Does The Westin Cleveland Downtown offer wedding services?

There are wedding services available at The Westin Cleveland Downtown if that's in your vacation plans.

Reviews

The Westin Cleveland Downtown Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1066 out of 1751 reviews
Rating 8 - Good. 334 out of 1751 reviews
Rating 6 - Okay. 165 out of 1751 reviews
Rating 4 - Poor. 90 out of 1751 reviews
Rating 2 - Terrible. 96 out of 1751 reviews

Reviews

8/10 Good

Christian

Stayed 1 night in Oct 2025

8/10 Good

Kimberly

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient and walkable to get around downtown. The cleaning staff do not completely clean my room when i was there. They just changed the towels and emptied the trash.
Stayed 3 nights in Sep 2025

10/10 Excellent

Eric

Stayed 1 night in Aug 2025

8/10 Good

Xochitl

Traveled with group, Business traveler
Liked: Staff & service, amenities
Carpets and comforters weren’t the cleanest but they worked. Body shampoo was broken. Staff were very friendly. Valet parking was outstanding awesome
Stayed 1 night in Aug 2025

10/10 Excellent

Lexie

Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Elevators too slow; all weren’t used. Staff mostly friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Jalen

Stayed 1 night in Apr 2025

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable room tho trouble getting cold water out of shower and sink
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Nice hotel, big rooms, friendly staff. Would stay again
Stayed 1 night in Aug 2025

8/10 Good

David

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Tomohiro, Evanston

Stayed 1 night in Jul 2025

8/10 Good

Thembinkosi

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 3 nights in Aug 2025

10/10 Excellent

Paris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

amber

Stayed 2 nights in Aug 2025

10/10 Excellent

Paulette

The front desk staff is very friendly and helpful.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service

Mixed bag

Stayed 1 night in Aug 2025

4/10 Poor

REHEMA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This Westin experience was stunningly disappointing. Starting with the front door the glass was dirty, then to the poor service at the front desk to room service lacking robes and slow to replace used towels. Almost everywhere there was inattention to details. I am a Bonvoy member because I enjoy and appreciate the quality service that comes with that name. The Westin in Cleveland failed to live up to the high standard of excellence the brand promises to deliver.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Staff & service

Overall good

Service was ok while checking in, some of the front desk employees seemed aloof and didn’t care if you were standing there waiting in line while someone cut in front of you etc. Also upon check out there was no help offered for the 100$ hold that is placed on your card at check in (which they don’t even tell you about either). The room was beautiful but the air conditioning vents were super dirty and dusty and the cold air blew right into my face when it was on giving me a sore throat over night. If your turned the AC down at all (or the temp up) then the room got pretty warm pretty quickly. I also wish we given more that 2 washcloths for showering. Other than that all the other staff were super friendly and helpfull.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place.
Stayed 3 nights in Jul 2025

6/10 Okay

Brian

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I was disappointed as I also viewed Westin as a top brand. Our hotel room had no cold water, yes cold water. We had to shower in much hotter water than I am used to. When maintenance finally arrived after the second time asking, the maintenance person said it is the mixing values that are broken and he cannot fix them. They did not offer us another room which I found disappointing. The bed skirt on my bed was stained and needs to be replaced. I will say, they had a person that was greeting people that was absolutely amazing. His cheerie attitude was infectious and he made my morning.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!!
Stayed 1 night in Aug 2025

10/10 Excellent

Mary Kay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Sara

Stayed 2 nights in Jul 2025

10/10 Excellent

Donna

Stayed 1 night in Aug 2025

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