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The Westin Cleveland Downtown

Property class: 4

Choose dates to view prices

Photo gallery for The Westin Cleveland Downtown

A modern hotel with a prominent 'The Westin' sign, large glass windows, and a well-lit entrance area.
Creator video - submitted by Ekaterina | Together Anywhere
A restaurant with booths and tables, each set with cutlery and glasses.
A hotel room with a bed, two bedside tables, a desk, a chair, and a large window with curtains.
A modern interior with a glass railing staircase, large windows, and a view of the cityscape.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
777 Saint Clair Ave Ne, Cleveland, OH, 44114
  • Place, Huntington Convention Center of Cleveland
    ‪5 min walk‬
  • Place, Rock and Roll Hall of Fame
    ‪8 min walk‬
  • Place, Huntington Bank Field
    ‪11 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a lamp, and a view of the ocean.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(189 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with a bed, two bedside tables, a desk, a chair, and a large window with curtains.

Room, 2 Queen Beds

8.4 out of 10
Very good
(78 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, City View

A hotel room with a bed, bedside tables, a sofa, a mirror, and a wall-mounted lamp.

Junior Suite, 1 King Bed, City View

  • City view
  • 543 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed

A hotel room with a bed, nightstands, a wall-mounted light, a window with curtains, and a patterned carpet.

Grand Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a bed, nightstands, a wall-mounted light, a window with curtains, and a patterned carpet.

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

7.6 out of 10
Good
(4 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cleveland

Located in Downtown Cleveland, The Westin Cleveland Downtown is within a 10-minute walk of popular sights such as Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. This 484-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Huntington Convention Center of Cleveland - 5 min walk - 0.3 miles
  • Rock and Roll Hall of Fame - 8 min walk - 0.5 miles
  • JACK Cleveland Casino - 9 min walk - 0.5 miles
  • Rocket Arena - 11 min walk - 0.6 miles
  • Huntington Bank Field - 11 min walk - 0.6 miles

Getting around

  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪Masa & Agave Cantina - ‬1 min walk
  • ‪Guys Pizza Co. - ‬4 min walk
  • ‪Rising Star Coffee Roasters - ‬5 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Starbucks - ‬6 min walk

About this property

The Westin Cleveland Downtown

Renovated in 2026, The Westin Cleveland Downtown offers a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 57 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, free newspapers, and an ATM.
Guests can expect free WiFi and 46-inch LCD TVs. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, safes, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Bar (on property)
Hampton Inn Cleveland-Downtown
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  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 1,577 reviews
$113 nightly
The price is $133
Oct 9 - Oct 10
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 47 per night)
  • Valet parking on site (USD 57 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 100 for adults and USD 10 to 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Market 216
  • Masa & Agave Cantina
  • Masa & Agave Lounge

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 18 meeting rooms
  • 20,473 square feet of conference space
  • Business center

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 23 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Renovated entire property - June 2026
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per night
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 23.5 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults, and USD 10.00 to 100.00 for children
  • Self parking fee: USD 47 per night
  • Valet parking fee: USD 57 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 23.5 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Cleveland Downtown

Westin Hotel Cleveland Downtown

The Westin Cleveland Downtown Ohio

Westin Cleveland Downtown Hotel

The Westin Cleveland Cleveland

The Westin Cleveland Downtown Hotel

The Westin Cleveland Downtown Cleveland

The Westin Cleveland Downtown Hotel Cleveland

Frequently asked questions

Is free cancellation available at The Westin Cleveland Downtown?

The Westin Cleveland Downtown provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at The Westin Cleveland Downtown?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at The Westin Cleveland Downtown on Sep 20, 2026 start from $152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Westin Cleveland Downtown?

This hotel is situated in Downtown Cleveland within a short 10-minute walk of Rock and Roll Hall of Fame and also 12 minutes on foot from Progressive Field. You'll also find Huntington Bank Field and Rocket Arena less than a mile away.

Does The Westin Cleveland Downtown feature a casino at the property?

No, The Westin Cleveland Downtown doesn't have a casino.

Is there an indoor pool at The Westin Cleveland Downtown?

No, there is no indoor pool at this hotel.

Does The Westin Cleveland Downtown have a restaurant that serves breakfast?

Yes, The Westin Cleveland Downtown serves a cooked-to-order breakfast for a surcharge each morning at Masa & Agave Cantina.

Does The Westin Cleveland Downtown allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Westin Cleveland Downtown for a fee of USD 50 per accommodation, per night. The property also provides food and water bowls.

Where is the closest airport to The Westin Cleveland Downtown?

The closest major airport to The Westin Cleveland Downtown is Cleveland, OH (BKL-Burke Lakefront), which is 1.3 mi away (4 minutes by car). Another top airport is Cleveland Hopkins International Airport (CLE), which is located 12.4 mi away (16-minute drive).

Does The Westin Cleveland Downtown offer wedding services?

There are wedding services available at The Westin Cleveland Downtown if that's in your vacation plans.

The Westin Cleveland Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 195 out of 310 reviews
Rating 8 - Good. 60 out of 310 reviews
Rating 6 - Okay. 25 out of 310 reviews
Rating 4 - Poor. 12 out of 310 reviews
Rating 2 - Terrible. 18 out of 310 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean sizable room, comfortable bed.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the restaurant attached was absolutely incredible Julian was a great server and he recommended only the best off the menu. Must try spot to eat and stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was excellent. Would recommend this hotel to anyone staying in Cleveland
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, the staff was nice and the room was spacious. Also, it was within walking distance to the Rocket Arena so that was convenient as well. Would definitely stay there again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was amazing. The room was super clean.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly , helpful and informative Would have liked a pool at the hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable, clean room with friendly staff. The bathroom is VERY slippery when the floor is wet. Must have a towel or non-slip mat on the floor. Very happy with the stay.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Kenya

Liked: Cleanliness, staff & service, amenities
The furniture was not in the best condition and could use some updates. The staff was very helpful and friendly. The property was clean.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Maintenance 24-7, even over a holiday weekend was obnoxious! Give your guests a break, at least at night.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet was leaking Pillows are terrible
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Ramez

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
‏zero customer service the receptionist are very rude
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 11:00PM and the two rooms were not ready. Waited 1/2 hour for housekeeping to prepare our rooms.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had trouble regulating the water temperature in the shower. Called maintenance and the problem was corrected. Called maintenance about tuning the TV, technician came was able to correct the problem.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Sable

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The front desk employees were rude. They advised we had free breakfast but then made us pay. Housekeeping didn’t switch out my towels or make my bed but did it for my family members who came with me. Valet never greeted us and didn’t check in our car on different days
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Leigh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our first room had no hot water. We had to move. Our second room had no air conditioning. We had to move again. Ray, the maintenance person was polite and helpful, but could not solve the A/C problem.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Gym was clean with top notch equipment.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jarrod

Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

jordan

Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jean-Philippe

Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Afsana

Stayed 1 night in Jun 2026
Verified review

8/10 Good

Abanoub

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026