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The Westin Cleveland Downtown

4.0 star property

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Photo gallery for The Westin Cleveland Downtown

Exterior
Creator video - submitted by Ekaterina | Together Anywhere
Cocktail bar
Reception
46-inch LCD TV with premium channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
777 Saint Clair Ave Ne, Cleveland, OH, 44114
  • Place, Huntington Convention Center of Cleveland
    ‪5 min walk‬
  • Place, Rock and Roll Hall of Fame
    ‪8 min walk‬
  • Place, Huntington Bank Field
    ‪8 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(146 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(62 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Down comforters, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, City View

  • City view
  • 543 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 819 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(3 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cleveland

Located in Downtown Cleveland, The Westin Cleveland Downtown is within a 10-minute walk of popular sights such as Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. This 484-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Huntington Convention Center of Cleveland - 5 min walk - 0.3 miles
  • Rock and Roll Hall of Fame - 8 min walk - 0.5 miles
  • Huntington Bank Field - 8 min walk - 0.5 miles
  • JACK Cleveland Casino - 9 min walk - 0.5 miles
  • Progressive Field - 13 min walk - 0.7 miles

Getting around

  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪Dunkin' - ‬3 min walk
  • ‪Winking Lizard Tavern - ‬3 min walk
  • ‪Guys Pizza Co. - ‬4 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Rising Star Coffee Roasters - ‬5 min walk

About this property

The Westin Cleveland Downtown

Guests of The Westin Cleveland Downtown enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 57 per night. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, free newspapers, and a vending machine.
Guests can expect free WiFi and 46-inch LCD TVs. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, safes, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 47 per night)
  • Valet parking on site (USD 57 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 100 for adults and USD 10 to 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Market 216
  • Masa & Agave Cantina
  • Masa & Agave Lounge

Things to do

  • 24-hour gym

Family friendly

  • Crib (surcharge)
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 18 meeting rooms
  • 20,473 square feet of conference space
  • Business center

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 23 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from March 20 2026 to May 22 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per night
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20 per night
  • Cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults, and USD 10.00 to 100.00 for children
  • Self parking fee: USD 47 per night
  • Valet parking fee: USD 57 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland

Frequently asked questions

Is free cancellation available at The Westin Cleveland Downtown?

The Westin Cleveland Downtown provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at The Westin Cleveland Downtown?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at The Westin Cleveland Downtown on Apr 4, 2026 start from $128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Westin Cleveland Downtown?

This hotel is situated in Downtown Cleveland within a short 10-minute walk of Rock and Roll Hall of Fame and also 12 minutes on foot from Progressive Field. You'll also find Huntington Bank Field and Rocket Arena less than a mile away.

Will I be able to park at The Westin Cleveland Downtown?

Yes, valet parking is offered for USD 57 per night. Accessible parking is also available for guests.

Does The Westin Cleveland Downtown feature a casino at the property?

No, The Westin Cleveland Downtown doesn't have a casino.

Is there an indoor pool at The Westin Cleveland Downtown?

No, there is no indoor pool at this hotel.

Is The Westin Cleveland Downtown a good place to stay for couples?

Amenities that appeal to couples at this lakeside hotel include a pillowtop mattress as well as a bar and a restaurant.

Does The Westin Cleveland Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Westin Cleveland Downtown have a restaurant that serves breakfast?

Yes, The Westin Cleveland Downtown serves a cooked-to-order breakfast for a surcharge each morning at Masa & Agave Cantina.

Does The Westin Cleveland Downtown allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Westin Cleveland Downtown for a fee of USD 50 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at The Westin Cleveland Downtown?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Westin Cleveland Downtown?

The closest major airport to The Westin Cleveland Downtown is Cleveland, OH (BKL-Burke Lakefront), which is 1.3 mi away (4 minutes by car). Another top airport is Cleveland Hopkins International Airport (CLE), which is located 12.4 mi away (16-minute drive).

Are there rooms with balconies that I can book at The Westin Cleveland Downtown?

No, there aren't any guestrooms with balconies at The Westin Cleveland Downtown.

Does The Westin Cleveland Downtown offer wedding services?

There are wedding services available at The Westin Cleveland Downtown if that's in your vacation plans.

The Westin Cleveland Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1333 out of 2105 reviews
Rating 8 - Good. 374 out of 2105 reviews
Rating 6 - Okay. 190 out of 2105 reviews
Rating 4 - Poor. 97 out of 2105 reviews
Rating 2 - Terrible. 111 out of 2105 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Stayed 1 night in Feb 2026

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

10/10 Excellent

Chalon

Stayed 1 night in Dec 2025

10/10 Excellent

Khadija

Liked: Cleanliness, staff & service, amenities
Nice room, polite and friendly staff. The restaurant had great food and drinks. I love that the staff doesn’t force you out the room at checkout time. I will definitely revisit this hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service!
Stayed 2 nights in Dec 2025

2/10 Terrible

chelsey

Stayed 1 night in Dec 2025

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, walking distance of everything
Stayed 3 nights in Dec 2025

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great staff and restaurant
Stayed 2 nights in Dec 2025

10/10 Excellent

Markeisha

Stayed 1 night in Dec 2025

2/10 Terrible

Jenny

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
There was a smell of people smoking pot the whole weekend. Good location, the room was not clean all the way, I found old peanuts on the back of the bathroom door
Stayed 2 nights in Dec 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!! Clean and modern!
Stayed 3 nights in Dec 2025

10/10 Excellent

Kyle

Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Stayed 5 nights in Dec 2025

10/10 Excellent

Dylan

Stayed 1 night in Dec 2025

10/10 Excellent

Lucien Arsenio

Liked: Cleanliness
Stayed 7 nights in Dec 2025

4/10 Poor

Kevin

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Check-in was a mess. Long line. People cutting in line. Staff did nothing about it even when alerted. Manager split line to each station then vanished, leaving me standing at his station while people behind me in line were taken care of first. 4-5pm check in. Multiple cleaning carts in hall on 8th floor making navigating to room with luggage difficult. The shampoo and body wash in shower were empty. Jack wagon who stayed in room 834 the night before had a good joke by setting the alarm to go off in the middle of the night, but that’s on me for not checking. Upon checkout around 930am, again there were multiple cleaning carts clogging the hallways making it hard to navigate with luggage. Dude at the door was friendly and asked if we had a good stay, but got kind of nasty with us when we told him we would not be giving his requested score of “10/10” due to above issues. Clean room. Comfy bed. Somewhat quiet room/hallway. Staff needs to think a bit more of what the words customer service mean.
Stayed 1 night in Dec 2025

10/10 Excellent

Tikeysha

Liked: Cleanliness, staff & service, amenities
Was able to check in early everyone was super friendly
Stayed 1 night in Dec 2025

2/10 Terrible

Mary

Traveled with family
Disliked: Amenities, property conditions & facilities
The staff was great. Check in, the greeter, maintenance who had to fix my toilet twice in less than 24 hrs...amazing! There was no cleaning the room, changing towels, emptying garbage, nothing. The room itself, 1701, felt antiquated and like it was the room that was forgotten. The switchboard to call and ask for help, never get answered. Fire alarm goes off at 3am because someone decided to smoke in their room...why doesn't it have specific room alarm for that type of issue? I checked out a day early because of how absolutely awful the experience was. Was I refunded? NO! I will never stay here again and will be sure to leave reviews on all the main sites. Super disappointed traveler from IL. Do better. Also, Expedia, do better. You made zero effort to get the night refunded that I did not stay. I'm disgusted by the whole experience! Negative stars.
Stayed 3 nights in Dec 2025

8/10 Good

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Dec 2025

6/10 Okay

David

Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Stayed 1 night in Dec 2025

10/10 Excellent

JACQUELINE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2025

4/10 Poor

Selena

Liked: Cleanliness
Disliked: Amenities
Asked for a room with a view of the stadium, this was my son’s Christmas present to go to a Browns game. We flew in from VA. First room was on the opposite side of the hotel, front desk woman said she didn’t know which rooms were on which side. Went back to the desk and requested a different room, got a higher floor but still no view of the stadium. Room was outdated (except for the bathroom). Most outlets didn’t work, no charging for anything available. Everything looked old and dark. Would not stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

chris

Stayed 1 night in Dec 2025

8/10 Good

Jacqueline

Traveled with partner
Liked: Property conditions & facilities
Check in great even though line long after game, it was smooth and quick, valet friendly and efficient. Taking $100 off a card immediately fir incidentals is unacceptable as it is taken off immediately and not returned for days, also they take valet out of that. Why are you not offered to pay cash for valet and why no discount for staying at Westin? Breakfast overpriced. Rust in bathtub, no microwave and no view, 216 outrageous prices and no selection but no vending in building. Bed very comfortable, convenient location
Stayed 1 night in Dec 2025

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