The Westin Cleveland Downtown

4.0 star property
Lakefront hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for The Westin Cleveland Downtown

Exterior
Reception
Junior Suite, 1 King Bed, City View | Down comforters, pillowtop beds, in-room safe, desk
Cocktail bar
Down comforters, pillowtop beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly

Explore the area

Map
777 Saint Clair Ave Ne, Cleveland, OH, 44114
  • Rock and Roll Hall of Fame
    ‪10 min walk‬
  • Progressive Field
    ‪12 min walk‬
  • Huntington Bank Field
    ‪13 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

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Room options

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 819 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, City View

  • City view
  • 543 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • City view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cleveland

Located in Downtown Cleveland, The Westin Cleveland Downtown is within a 10-minute walk of popular sights such as Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. This 484-room hotel welcomes guests with conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Rock and Roll Hall of Fame - 10 min walk - 0.6 miles
  • Progressive Field - 12 min walk - 0.7 miles
  • Huntington Bank Field - 13 min walk - 0.7 miles
  • Rocket Arena - 13 min walk - 0.7 miles
  • JACK Cleveland Casino - 13 min walk - 0.7 miles

Getting around

  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪The Arcade - ‬8 min walk
  • ‪Winking Lizard Tavern - ‬3 min walk
  • ‪Rising Star Coffee Roasters - ‬7 min walk
  • ‪Stadium 3 Bar & Grille - ‬7 min walk
  • ‪DoubleTree Executive Lounge - ‬7 min walk

About this property

The Westin Cleveland Downtown

Lakefront hotel with a 24-hour fitness center and a 24-hour front desk
Guests of The Westin Cleveland Downtown enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 49 per night. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, free newspapers, and a vending machine.
Guests can expect free WiFi and 46-inch LCD TVs. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, safes, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 49 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 100 for adults and USD 10 to 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Masa & Agave Cantina
  • Masa & Agave Lounge

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 18 meeting rooms
  • 20,473 square feet of conference space
  • Business center

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 23 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per night
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults, and USD 10.00 to 100.00 for children
  • Valet parking fee: USD 49 per night
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland

Frequently asked questions

Is free cancellation available at The Westin Cleveland Downtown?

The Westin Cleveland Downtown provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at The Westin Cleveland Downtown?

As of Apr 21, 2025, prices found for a 1-night stay for 2 adults at The Westin Cleveland Downtown on Apr 24, 2025 start from $109.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Westin Cleveland Downtown?

This hotel is situated in Downtown Cleveland within a short 10-minute walk of Rock and Roll Hall of Fame and also 12 minutes on foot from Progressive Field. You'll also find Huntington Bank Field and Rocket Arena less than a mile away.

Is parking available on site at The Westin Cleveland Downtown?

Yes, valet parking is offered for USD 49 per night. Accessible parking is also available for guests.

Does The Westin Cleveland Downtown feature a casino at the property?

No, The Westin Cleveland Downtown doesn't have a casino.

Is there an indoor pool at The Westin Cleveland Downtown?

No, there is no indoor pool at this hotel.

Is The Westin Cleveland Downtown good for couples?

Amenities that appeal to couples at this lakeside hotel include a pillowtop mattress as well as a bar and a restaurant.

Are there hot tubs at The Westin Cleveland Downtown?

No, there isn't a spa tub at this hotel.

Does The Westin Cleveland Downtown have a restaurant that serves breakfast?

Yes, The Westin Cleveland Downtown serves a cooked-to-order breakfast for a surcharge each morning at Masa & Agave Cantina.

Does The Westin Cleveland Downtown allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Westin Cleveland Downtown for a fee of USD 50.00 per accommodation, per night. The property also provides food and water bowls.

Does The Westin Cleveland Downtown have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Westin Cleveland Downtown?

The closest major airport to The Westin Cleveland Downtown is Cleveland, OH (BKL-Burke Lakefront), which is 1.3 mi away (4 minutes by car). Another top airport is Cleveland Hopkins International Airport (CLE), which is located 12.4 mi away (16-minute drive).

Can I book a room with a balcony at The Westin Cleveland Downtown?

No, at The Westin Cleveland Downtown, there aren't any guestrooms that list a balcony.

Does The Westin Cleveland Downtown offer wedding services?

There are wedding services available at The Westin Cleveland Downtown if that's in your vacation plans.

The Westin Cleveland Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 752 out of 1267 reviews
Rating 8 - Good. 250 out of 1267 reviews
Rating 6 - Okay. 124 out of 1267 reviews
Rating 4 - Poor. 69 out of 1267 reviews
Rating 2 - Terrible. 72 out of 1267 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

aura

Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Stayed 1 night in Feb 2025

10/10 Excellent

Warren, Port Saint Lucie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely breathtaking industrialist era hotel. Even the restaurant is head and shoulders above the big name chain we are accustomed to. The decor, ambiance and old world design is married well with the modern convenience. I will come back just to stay at a proper hotel for once. Well Done.
Stayed 1 night in Jan 2025

6/10 Okay

LeShay, North Ridgeville

Traveled with family
Liked: Staff & service
Appreciate them upgrading our room but the rooms themselves are very old and dated. The bathroom ceiling was falling apart from water damage, the tub fixtures were really old, the toilet was extremely close to the tub and had rusted fixtures.
Stayed 1 night in Jan 2025

4/10 Poor

Patricia

Disliked: Staff & service, property conditions & facilities, room comfort

What happened to Customer Service??

The room was cold and we couldn't get the heat to stay on. When my partner went to the front desk (because the hotel phone did not work), he asked for a blanket. The desk employee said no. When my partner complained about the freezing room and asked for an alternative room, he was told "no". The desk employee then called security....they also failed to show up. Disappointing experience.
Stayed 1 night in Jan 2025

2/10 Terrible

Gavin

Stayed 1 night in Jan 2025

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking garage was attached and we didn’t have to go outside at all.
Stayed 2 nights in Jan 2025

8/10 Good

Orlando, Grand Turk

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stay was great, my only problem was, i asked for a taxi to the airport, because i got a flight 6 in the morning, and the Uber wait time was 13 minutes, so i asked the guy at the front desk if he could get a taxi faster, he said sure he gave me a card and say i can call i gave him back and asked him to call, he said in 4-5 mins the taxi will be there, and honestly it took luke the same 13 mins before it came, i asked the driver how much to the Airport he says no worries when we reach the timer will let him know, which there was no mark to indicate he was even a taxi, when we reached the Airport he told us it's $136 plus tax to $140, i traveled all over and this is the biggest scam ever...i never asked for a luxury taxi which a honda personal crv can't be luxury, Biggest Scam ever and totally disappointed with the front desk staff because i asked for a taxi and i told him the reason why because the huber was only $34.But otherwise hotel is great and housekeeping did a wonderful service also the Bellmen were extremely helpful also Breakfast staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

mary

awesome hotel!!
Stayed 1 night in Jan 2025

8/10 Good

Kylee

Stayed 1 night in Jan 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and great atmosphere. Close to everything. This is definitely our go to in Cleveland.
Stayed 1 night in Dec 2024

10/10 Excellent

Tanikka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went above and beyond to make sure my stay was amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Mario

Stayed 1 night in Jan 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and a very nice hotel. Friendly staff and just a great stay in The Westin.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Rock and Roll Hall of Fame and other tourist points of interest. Staff friendly and helpful. Room mostly clean.
Stayed 2 nights in Dec 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel! Parking is a bit pricey, but it is a prime location downtown. Rooms are dated but clean. One odd thing was the plugs all had old phone jacks instead of the usually USB plugs, so they definitely need updated. We also visited the restaurant inside. It is very nice and has wonderful food, but it's a bit confusing. There is no signage telling you where to check in or if you seat yourself, start was very nice and helpful though.
Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tym

Stayed 2 nights in Dec 2024

10/10 Excellent

Ken

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful service. Got us tix to rnr hall of fame
Stayed 1 night in Jan 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the venue
Stayed 2 nights in Jan 2025

8/10 Good

Susan

Stayed 1 night in Dec 2024

8/10 Good

Carson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
The convenience and the amenities in the area have been great.
Stayed 1 night in Jan 2025

10/10 Excellent

Jason, Prospect

Stayed 1 night in Dec 2024