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The Westin Cleveland Downtown

4.0 star property
Lakefront hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for The Westin Cleveland Downtown

Exterior
Creator video - submitted by Ekaterina | Together Anywhere
Cocktail bar
Reception
46-inch LCD TV with premium channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
777 Saint Clair Ave Ne, Cleveland, OH, 44114
  • Place, Huntington Convention Center of Cleveland
    ‪5 min walk‬
  • Place, Rock and Roll Hall of Fame
    ‪8 min walk‬
  • Place, Huntington Bank Field
    ‪8 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(139 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(61 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Down comforters, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, City View

  • 543 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, City View

  • 819 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(2 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Cleveland

Located in Downtown Cleveland, The Westin Cleveland Downtown is within a 10-minute walk of popular sights such as Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. This 484-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Huntington Convention Center of Cleveland - 5 min walk - 0.3 miles
  • Rock and Roll Hall of Fame - 8 min walk - 0.5 miles
  • Huntington Bank Field - 8 min walk - 0.5 miles
  • JACK Cleveland Casino - 9 min walk - 0.5 miles
  • Rocket Arena - 11 min walk - 0.6 miles

Getting around

  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪Dunkin' - ‬3 min walk
  • ‪Winking Lizard Tavern - ‬3 min walk
  • ‪Guys Pizza Co. - ‬4 min walk
  • ‪Masa & Agave Cantina - ‬1 min walk
  • ‪Ohio City Burrito - ‬5 min walk

About this property

The Westin Cleveland Downtown

Lakefront hotel with a 24-hour fitness center and a 24-hour front desk
Guests of The Westin Cleveland Downtown enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 57 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, free newspapers, and a banquet hall.
Guests can expect free WiFi and 46-inch LCD TVs. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, safes, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 47 per night)
  • Valet parking on site (USD 57 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 100 for adults and USD 10 to 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Masa & Agave Cantina
  • Masa & Agave Lounge

Things to do

  • 24-hour gym

Family friendly

  • Crib (surcharge)
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 18 meeting rooms
  • 20,473 square feet of conference space
  • Business center

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 23 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per night
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20 per night
  • Cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults, and USD 10.00 to 100.00 for children
  • Self parking fee: USD 47 per night
  • Valet parking fee: USD 57 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland

Frequently asked questions

Is free cancellation available at The Westin Cleveland Downtown?

The Westin Cleveland Downtown provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at The Westin Cleveland Downtown?

As of Jan 9, 2026, prices found for a 1-night stay for 2 adults at The Westin Cleveland Downtown on Jan 10, 2026 start from $129.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Westin Cleveland Downtown?

This hotel is situated in Downtown Cleveland within a short 10-minute walk of Rock and Roll Hall of Fame and also 12 minutes on foot from Progressive Field. You'll also find Huntington Bank Field and Rocket Arena less than a mile away.

Is parking available on site at The Westin Cleveland Downtown?

Yes, valet parking is offered for USD 57 per night. Accessible parking is also available for guests.

Does The Westin Cleveland Downtown feature a casino at the property?

No, The Westin Cleveland Downtown doesn't have a casino.

Is there an indoor pool at The Westin Cleveland Downtown?

No, there is no indoor pool at this hotel.

Is The Westin Cleveland Downtown a good place to stay for couples?

Amenities that appeal to couples at this lakeside hotel include a pillowtop mattress as well as a bar and a restaurant.

Does The Westin Cleveland Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Westin Cleveland Downtown have a restaurant that serves breakfast?

Yes, The Westin Cleveland Downtown serves a cooked-to-order breakfast for a surcharge each morning at Masa & Agave Cantina.

Does The Westin Cleveland Downtown allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Westin Cleveland Downtown for a fee of USD 50 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at The Westin Cleveland Downtown?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Westin Cleveland Downtown?

The closest major airport to The Westin Cleveland Downtown is Cleveland, OH (BKL-Burke Lakefront), which is 1.3 mi away (4 minutes by car). Another top airport is Cleveland Hopkins International Airport (CLE), which is located 12.4 mi away (16-minute drive).

Are there rooms with balconies at The Westin Cleveland Downtown?

No, you won't find guestrooms with balconies at The Westin Cleveland Downtown.

Does The Westin Cleveland Downtown offer wedding services?

There are wedding services available at The Westin Cleveland Downtown if that's in your vacation plans.

The Westin Cleveland Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1238 out of 1983 reviews
Rating 8 - Good. 357 out of 1983 reviews
Rating 6 - Okay. 181 out of 1983 reviews
Rating 4 - Poor. 99 out of 1983 reviews
Rating 2 - Terrible. 108 out of 1983 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joyce, Alexandria

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I was in town for work and arrived earlier than the official check-in time. The front desk was friendly and efficient—they had a room ready and checked me in with no hassle. Later that night, I needed some documents printed, and the staff took care of it quickly and professionally, even though it was late. The room was clean, quiet, and had a nice view. The desk setup was great for getting work done—comfortable and well-lit. Overall, it was a smooth, stress-free stay, and I’d absolutely recommend this hotel for business travelers. Bonus points: the nachos from the Mexican restaurant on-site were actually pretty good.
Stayed 1 night in Dec 2025

10/10 Excellent

Mikhele

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Dec 2025

10/10 Excellent

Salvador

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and everyone was great.
Stayed 2 nights in Nov 2025

2/10 Terrible

Fatima

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
So dirty, smells really bad! Fridge wasn’t working, door connected with other rooms so weird! And Also I can hear everything
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen, Old Tappan

Liked: Cleanliness, property conditions & facilities
Fast check in. Large room.
Stayed 1 night in Nov 2025

10/10 Excellent

Mathew

Stayed 1 night in Nov 2025

10/10 Excellent

Lina

Stayed 1 night in Oct 2025

8/10 Good

Christian

Stayed 1 night in Oct 2025

10/10 Excellent

Parris

Stayed 1 night in Oct 2025

6/10 Okay

Nilufer

Business traveler
Liked: Cleanliness, staff & service
In terms of Westin standards the hotel felt it is aging and it can use some tlc. The shade in my room was broken, my iron was not working. Staff was very helpful and friendly, when I inquired for a new iron .. I would try another place next time I come to Cleveland .
Stayed 1 night in Oct 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great locution we enjoyed this day
Stayed 1 night in Oct 2025

8/10 Good

Alisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appreciated saff. Female bartender could use a little work on friendliness and attentiveness
Stayed 3 nights in Oct 2025

6/10 Okay

Kimberly

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Karl

Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Stayed 1 night in Oct 2025

10/10 Excellent

Kwesi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

8/10 Good

Whitney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice. Parking was a little confusing if you didn’t use valet but it is definitely where I will be staying when I come to Cleveland!
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The people were friendly and we were near everything in the city. The R&RHF and the casino. We loved it. Thanks
Stayed 3 nights in Oct 2025

10/10 Excellent

Kalores

Stayed 3 nights in Oct 2025

4/10 Poor

Keri

Liked: Cleanliness, property conditions & facilities
I booked a king room but was given a double bed room. After asking why they said you get what you get when you book on a third party site.
Stayed 2 nights in Oct 2025

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Mary, East Orleans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Jonathan, Pt Richmond

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worst westin ive ever tried, ripoff parking scam system.
Stayed 1 night in Oct 2025

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