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The Westin Cleveland Downtown

4.0 star property

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Photo gallery for The Westin Cleveland Downtown

Exterior
Creator video - submitted by Ekaterina | Together Anywhere
46-inch LCD TV with premium channels, TV
Reception
46-inch LCD TV with premium channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
777 Saint Clair Ave Ne, Cleveland, OH, 44114
  • Place, Huntington Convention Center of Cleveland
    ‪5 min walk‬
  • Place, Rock and Roll Hall of Fame
    ‪8 min walk‬
  • Place, Huntington Bank Field
    ‪8 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(145 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(62 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Down comforters, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, City View

  • City view
  • 543 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 819 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(3 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cleveland

Located in Downtown Cleveland, The Westin Cleveland Downtown is within a 10-minute walk of popular sights such as Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. This 484-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Huntington Convention Center of Cleveland - 5 min walk - 0.3 miles
  • Rock and Roll Hall of Fame - 8 min walk - 0.5 miles
  • Huntington Bank Field - 8 min walk - 0.5 miles
  • JACK Cleveland Casino - 9 min walk - 0.5 miles
  • Rocket Arena - 11 min walk - 0.6 miles

Getting around

  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪Dunkin' - ‬3 min walk
  • ‪Winking Lizard Tavern - ‬3 min walk
  • ‪Guys Pizza Co. - ‬4 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Rising Star Coffee Roasters - ‬5 min walk

About this property

The Westin Cleveland Downtown

Guests of The Westin Cleveland Downtown enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 57 per night. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, free newspapers, and a vending machine.
Guests can expect free WiFi and 46-inch LCD TVs. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, safes, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 47 per night)
  • Valet parking on site (USD 57 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 100 for adults and USD 10 to 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Market 216
  • Masa & Agave Cantina
  • Masa & Agave Lounge

Things to do

  • 24-hour gym

Family friendly

  • Crib (surcharge)
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 18 meeting rooms
  • 20,473 square feet of conference space
  • Business center

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 23 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 26 2026 to May 18 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per night
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20 per night
  • Cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults, and USD 10.00 to 100.00 for children
  • Self parking fee: USD 47 per night
  • Valet parking fee: USD 57 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland

Frequently asked questions

Is free cancellation available at The Westin Cleveland Downtown?

The Westin Cleveland Downtown provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at The Westin Cleveland Downtown?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at The Westin Cleveland Downtown on Mar 26, 2026 start from $128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Westin Cleveland Downtown?

This hotel is situated in Downtown Cleveland within a short 10-minute walk of Rock and Roll Hall of Fame and also 12 minutes on foot from Progressive Field. You'll also find Huntington Bank Field and Rocket Arena less than a mile away.

Is there parking available at The Westin Cleveland Downtown?

Yes, valet parking is offered for USD 57 per night. Accessible parking is also available for guests.

Does The Westin Cleveland Downtown feature a casino at the property?

No, The Westin Cleveland Downtown doesn't have a casino.

Is there an indoor pool at The Westin Cleveland Downtown?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Westin Cleveland Downtown?

Amenities that appeal to couples at this lakeside hotel include a pillowtop mattress as well as a bar and a restaurant.

Are there hot tubs at The Westin Cleveland Downtown?

No, there isn't a spa tub at this hotel.

Does The Westin Cleveland Downtown have a restaurant that serves breakfast?

Yes, The Westin Cleveland Downtown serves a cooked-to-order breakfast for a surcharge each morning at Masa & Agave Cantina.

Does The Westin Cleveland Downtown allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Westin Cleveland Downtown for a fee of USD 50 per accommodation, per night. The property also provides food and water bowls.

Does The Westin Cleveland Downtown have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Westin Cleveland Downtown?

The closest major airport to The Westin Cleveland Downtown is Cleveland, OH (BKL-Burke Lakefront), which is 1.3 mi away (4 minutes by car). Another top airport is Cleveland Hopkins International Airport (CLE), which is located 12.4 mi away (16-minute drive).

Can I book a room with a balcony at The Westin Cleveland Downtown?

No, at The Westin Cleveland Downtown, there aren't any guestrooms that list a balcony.

Does The Westin Cleveland Downtown offer wedding services?

There are wedding services available at The Westin Cleveland Downtown if that's in your vacation plans.

The Westin Cleveland Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1330 out of 2101 reviews
Rating 8 - Good. 373 out of 2101 reviews
Rating 6 - Okay. 190 out of 2101 reviews
Rating 4 - Poor. 97 out of 2101 reviews
Rating 2 - Terrible. 111 out of 2101 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Stayed 1 night in Feb 2026

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and super friendly.
Stayed 1 night in Dec 2025

8/10 Good

Charles

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable and quiet, and the gym was very well equipped. I do not understand why the design choice was made to have a bathroom door with a window in it and no closure/locking mechanism. Aside from that, the room was good.
Stayed 3 nights in Dec 2025

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Amenities
Clean room and hospitable staff!
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities
All of the staff was incredible and accommodating! This will definitely be my go to stay while visiting cleveland from now on.
Stayed 1 night in Dec 2025

2/10 Terrible

Laura

Business traveler
Had to wait over 2 hours for check in for business trip! Staff laughed and said yeah it’s been busy and that was it. Unacceptable as therefore I didn’t get the full stay that I paid for.. the large crowd for the sporting event should’ve been expected as the prices for the rooms were priced accordingly. Closing female bartender was extremely rude. I ordered a drink 30 mins before closing and she asked if I were a guest in the hotel and proceed to say several times they were about to close…in 30 mins! Male staff was polite and continued serving guests and made a last call 10 minutes before close. Disappointed in this stay. Not typical for the Westin brand
Stayed 1 night in Dec 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service
Everything was good. Tough having to pay 50 bucks to park😳
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great manager
Stayed 1 night in Dec 2025

10/10 Excellent

Breanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel was perfect! Had a great stay right in downtown Cleveland, in walking distance to the stadium. The people made the stay extra memorable! Friendly and genuinely caring! Thank you to Dedo for graciously helping me to correct my booking error and to Cam for making our stay extra welcoming! Please stay here! We will be back for sure!
Stayed 2 nights in Dec 2025

10/10 Excellent

Caitlyn

Liked: Cleanliness, staff & service, amenities
Cam & the morning manager on duty!
Stayed 1 night in Dec 2025

10/10 Excellent

Johnny

Stayed 2 nights in Dec 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Kandace

Stayed 2 nights in Dec 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
didnt have breakfast there
Stayed 2 nights in Dec 2025

10/10 Excellent

Josh

Stayed 2 nights in Dec 2025

10/10 Excellent

Joyce, Alexandria

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I was in town for work and arrived earlier than the official check-in time. The front desk was friendly and efficient—they had a room ready and checked me in with no hassle. Later that night, I needed some documents printed, and the staff took care of it quickly and professionally, even though it was late. The room was clean, quiet, and had a nice view. The desk setup was great for getting work done—comfortable and well-lit. Overall, it was a smooth, stress-free stay, and I’d absolutely recommend this hotel for business travelers. Bonus points: the nachos from the Mexican restaurant on-site were actually pretty good.
Stayed 1 night in Dec 2025

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, amenities
👍👍
Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Stayed 1 night in Dec 2025

10/10 Excellent

Brittany

Stayed 1 night in Dec 2025

10/10 Excellent

PAOLO

Stayed 1 night in Nov 2025

10/10 Excellent

Leidy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We got a city view king bedroom. Very clean and cozy hotel. Location is ideal with only a short walking distance from the downtown square. Be prepared to pay steep prices if you want to park in the parking building tho! Courteous and friendly front desk staff. Definitely worth the price I paid (minus the parking)
View from hotel room
Pulling into the hotel
Stayed 2 nights in Dec 2025

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