6/10 Okay
Shasta
Traveled with family
Apr 23, 2025
Ok, don’t get me wrong, the hotel itself is cool. Not gross how they nickel and dime you.
Breakfast not included.
The parking garage is fine, but used for conventions etc. fine. But the gate was open the whole time because it was broken. No one coming in or it had to pay for parking there the two days we were there. But hotel guests did. I understand the convenience is great but part of the reason we stayed there was the secure parking. Which wasn’t. Then to have to pay as a hotel guest, but no one else has to?!
All the fixings in the room for your morning coffee. Cups, creamer, coffee pods, stir sticks….. but no coffee makers?!!
Garbage cans in the room with no bags. Gross.
Cool vibe but totally missed the mark on customer service in the amenities and follow through
Shasta
Stayed 2 nights in Apr 2025