The room was ok at best and somewhat dirty. There was a dead roach in the picture frame. We had to ask for roomservice and the only thing done was the bed was made. I had to get clean towels among other things.
Property presentation was good. Water pressure was too low.
This use to be a really nice property. It definitely needs some TLC.
This hotel is less than accommodating. The room was dirty and uncomfortable but the staff was friendly. The first room I was placed in smelled awful. The smell was so strong that I spoke with the front desk and they moved me to another room. The second room had hair on the towels in the shower, pillows, floor and sink. The shower was not clean. I was tired from traveling, so I cleaned the room. The bed and pillows were uncomfortable. I wouldn’t consider the breakfast options anything worth eating. You’ll be better driving around the corner to a restaurant than eating a tasteless pastry in a bag. The hotel location is great. It’s close to the highway and restaurants. The only positive from my experience was how friendly and welcoming the staff is.
No hair dryer. Ask front desk, got a bad one. Ask again they don't have extra one.
Great place for our family. Centralized location for what we needed. Really enjoyed our stay
Only One microwave for the whole hotel.
Horrible experience. Dirty rooms and very unprofessional staff
Terrible service room wasn’t clean and sheets first had to switch rooms twice
The amenities were easy to navigate. Everything was simple to find.
I was very pleased with service, size of the room and the breakfast.
Little older than I thought stains on lobby furniture Room was very large
Nice quiet location with easy access to the main arteries of Cincinnati. Staff was friendly and welcoming and quick to address our questions and requests. If you take the breakfast option purely for convenience, it's good, but the property is minutes away from other restaurant options that serve tastier fare and better coffee. The layout of the room was nice, but overall the property needs some refreshing and lifting up.
The staff was very nice and welcoming. The only issue was loud guests that made it hard to sleep.
Located within 2 miles (3 km) of Sharon Woods Golf Course, Hyatt Place Cincinnati/Blue Ash places you within a few miles (5 km) of Summit Park. This 3-star hotel has 125 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.
Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM. At the end of the day, unwind with a drink at the bar/lounge.
The 125 accommodations feature sitting areas. 42-inch flat-screen TVs come with DVD players and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other standard amenities include MP3 docks, refrigerators, and coffee makers.
Renovated in 2016, Hyatt Place Cincinnati/Blue Ash offers a gym, free WiFi in public areas, and conference space. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and express check-in.
The room was ok at best and somewhat dirty. There was a dead roach in the picture frame. We had to ask for roomservice and the only thing done was the bed was made. I had to get clean towels among other things.
Property presentation was good. Water pressure was too low.
Hi William, thank you for staying with us. We will address your concern and we really appreciate your feedback.
This use to be a really nice property. It definitely needs some TLC.
Thank you for staying with us Bianca. We will address your concern.
This hotel is less than accommodating. The room was dirty and uncomfortable but the staff was friendly. The first room I was placed in smelled awful. The smell was so strong that I spoke with the front desk and they moved me to another room. The second room had hair on the towels in the shower, pillows, floor and sink. The shower was not clean. I was tired from traveling, so I cleaned the room. The bed and pillows were uncomfortable. I wouldn’t consider the breakfast options anything worth eating. You’ll be better driving around the corner to a restaurant than eating a tasteless pastry in a bag. The hotel location is great. It’s close to the highway and restaurants. The only positive from my experience was how friendly and welcoming the staff is.
Thank you for staying with us. We will address your concern.
No hair dryer. Ask front desk, got a bad one. Ask again they don't have extra one.
Thank you for your feedback. We will be addressing your concerns.
Great place for our family. Centralized location for what we needed. Really enjoyed our stay
Thank you for choosing Hyatt Place Cincinnati/Blue Ash. It was our pleasure to serve you. Should your future travel plans bring you back to Cincinnati, we hope you consider our property for your accommodations.
Only One microwave for the whole hotel.
Thank you for your feedback. We will be addressing your concerns.
Horrible experience. Dirty rooms and very unprofessional staff
Thank you for taking a moment to share feedback. We do apologize for the issues you experienced during your stay. Rest assured we will share your feedback with our team to ensure this doesn't happen again. We hope you will give us the opportunity to make this up to you the next time you are in the Blue Ash area. Warm regards, Team Hyatt Place Cincinnati Blue Ash
Terrible service room wasn’t clean and sheets first had to switch rooms twice
We apologize for the issues you had during your stay. Feel free to contact us directly and someone would be more than happy to discuss in more detail. Thank you for taking a moment to provide feedback. Warm regards, Team Hyatt Place Cincinnati, Ohio
Thanks for taking the time to share feedback. I apologize that your experience was anything less than satisfying. It is our hope that you give us another opportunity to serve you. In addition, please know that your comments and issues will be addressed.