8/10 Good
DeMaria
Traveled with family
Apr 14, 2025
Liked: Cleanliness, staff & service
Property was conveniently located to alot of retail/shopping. The kids enjoyed the pool; however, I think it had too much chlorin. Our eyes and noses, including mine and I didn't swim were irritated for several hours after we left the pool.
The conditions of the rooms needs to be updated or at the very least professionally cleaned. The carpet in the room was badly stained. I didn't even want to walk on it barefoot. The chair furniture in the room had rips, holes, and stains in the fabric. I could tell that the sink in the bathroom had been completed cracked in half and they put it back together. Not done by a professional though as it had a rough end that scratched us when trying to wash our hands. The breakfast leaves much to be desired. It was just so so. Also! For locals, beware that they put a $500 hold on your card for damages. That amount was very surprising to me. Lastly, around midnight the fire alarm went off! I rushed myself and 4 10yr girls out of the room and down the stairs, only to hear the front desk telling someone on the phone that it was a false alarm. NO ONE actually came out and directly spoke to us customers that were just standing around in the lobby wondering what was going on.
DeMaria
Stayed 1 night in Apr 2025