See all properties
Save

Four Points by Sheraton Columbus-Polaris

3.0 star property
Suburban Columbus hotel in Polaris with free parking

Choose dates to view prices

Photo gallery for Four Points by Sheraton Columbus-Polaris

Bar (on property)
Exterior
Pillowtop beds, in-room safe, desk, laptop workspace
Lobby sitting area
Combined shower/tub, designer toiletries, hair dryer, towels

Reviews

7.4

Good

Popular amenities

  • Parking included
    Parking includedParking included
  • Housekeeping
    HousekeepingHousekeeping
  • Breakfast available
    Breakfast availableBreakfast available
  • Pet friendly
    Pet friendlyPet friendly
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
8505 Pulsar Pl, Columbus, OH, 43240
  • Popular LocationMagic Mountain Fun Center16 min walk
  • Popular LocationTopgolf17 min walk
  • Popular LocationPolaris Fashion Place19 min walk
  • AirportColumbus, OH (CMH-John Glenn Columbus Intl.)19 min drive

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Similar properties

Exterior
Cambria Hotel Columbus - Polaris
Pool
Hot Tub
Parking included
Free WiFi
8.8 out of 10, Excellent, (1001)
The price is $152
per night
$176 total
includes taxes & fees
Aug 10 - Aug 11
Cambria Hotel Columbus - Polaris

About the neighborhood

Columbus

Located in Polaris, Four Points by Sheraton Columbus-Polaris is within a mile (2 km) of popular sights such as Magic Mountain Fun Center and Polaris Fashion Place. This 100-room hotel has a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Magic Mountain Fun Center - 16 min walk
  • Topgolf - 17 min walk
  • Polaris Fashion Place - 19 min walk
  • Alum Creek State Park - 7 min drive
  • Easton Town Center - 12 min drive

Getting around

  • The preferred airport is John Glenn Columbus Intl. Airport (CMH): 19-min drive, 16.6 mi/26.7 km.

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Twin Peaks - ‬12 min walk
  • ‪The Cheesecake Factory - ‬19 min walk
  • ‪Dave & Buster's - ‬20 min walk

About this property

Four Points by Sheraton Columbus-Polaris

Suburban Columbus hotel in Polaris with free parking
Four Points by Sheraton Columbus-Polaris features a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
42-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Coffee makers, free weekday newspapers, and free local calls are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 15 years old are not allowed in the swimming pool or fitness facility.

Languages

Arabic, English, Filipino, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 12 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 1,100 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 3 to December 31:
  • Bar/Lounge
  • Swimming pool
This property is undergoing renovations from April 19 2024 to October 31 2024 (completion date subject to change).
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 16 kids stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 12 per person
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Columbus-Polaris
Four Points Sheraton Columbus-Polaris
Four Points Sheraton Hotel Columbus-Polaris
Sheraton Columbus-Polaris
Sheraton Four Points Columbus-Polaris
Four Points Sheraton Columbus-Polaris Hotel
Four Points by Sheraton Columbus Polaris
Four Points by Sheraton Columbus-Polaris Hotel
Four Points by Sheraton Columbus-Polaris Columbus
Four Points by Sheraton Columbus-Polaris Hotel Columbus

Frequently asked questions

Is free cancellation available at Four Points by Sheraton Columbus-Polaris?

Four Points by Sheraton Columbus-Polaris offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Columbus-Polaris?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Columbus-Polaris on Aug 6, 2024 start from $103.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Four Points by Sheraton Columbus-Polaris?

This hotel is situated in Polaris within a short 19-minute walk of Polaris Fashion Place and also 16 minutes on foot from Magic Mountain Fun Center. You'll also find Alum Creek State Park and Topgolf within a short drive.

Will I be able to park at Four Points by Sheraton Columbus-Polaris?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Four Points by Sheraton Columbus-Polaris include a casino?

No, Four Points by Sheraton Columbus-Polaris doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Columbus-Polaris?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Four Points by Sheraton Columbus-Polaris?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a 24-hour fitness facility and a 24-hour front desk.

Does Four Points by Sheraton Columbus-Polaris have a hot tub?

No, this hotel doesn't have a spa tub.

Does Four Points by Sheraton Columbus-Polaris have a restaurant with a breakfast menu?

Yes, Four Points by Sheraton Columbus-Polaris serves a cooked-to-order breakfast each morning for a surcharge from its snack bar.

Will Four Points by Sheraton Columbus-Polaris allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Four Points by Sheraton Columbus-Polaris for a fee of USD 25.00 per pet, per night.

Are there connecting rooms at Four Points by Sheraton Columbus-Polaris?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Four Points by Sheraton Columbus-Polaris?

The closest major airport to Four Points by Sheraton Columbus-Polaris is John Glenn Columbus Intl. Airport (CMH), which is 16.6 mi away (19 minutes by car).

Are there rooms with balconies at Four Points by Sheraton Columbus-Polaris?

No, there aren't any guestrooms with balconies at Four Points by Sheraton Columbus-Polaris.

Four Points by Sheraton Columbus-Polaris Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 314 out of 1000 reviews" "
Rating 8 - Good. 317 out of 1000 reviews" "
Rating 6 - Okay. 191 out of 1000 reviews" "
Rating 4 - Poor. 96 out of 1000 reviews" "
Rating 2 - Terrible. 82 out of 1000 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Famanga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality experience
Stayed 2 nights in Apr 2024

2/10 Terrible

Cormac

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived, I was notified that the elevators did not work. The building has been under heavy construction for at least 1 year. The only floors (4 floors total) that are in condition sufficient for hotel accommodations are the first and fourth. I had to lug my luggage up and down 4 flights of stairs. There used to be a pool, a bar and restaurant. There are none of these things now. At 10-minutes to 9PM my second night on the fourth floor, construction work involving heavy equipment and drilling began above me on the roof. When I called the concierge desk I was given long silence, and after a pause, a "eh, OK.... I'll have to tell them to stop work." It wasn't cheap, either. Considering the location, a strip mall farther from downtown than the airport, this was the most unexpectedly terrible hotel stay I've ever had, without any notice, as Expedia did not accurately describe this property.
Stayed 5 nights in Feb 2024

2/10 Terrible

mark, Cleveland

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I ordered and paid for a king bed suite. They said they gave my room away and put me in a 2 single bed room. TV did not work . Elevators were broken and they put me on the 4th floor.8 flights of steps for a 73 year old man. This place should be shut down by the health department. Will never stay in a 4 points again. I did get a laugh though when I went to a meeting this morning and told the 20 participants about the 4 points dumpster fire.
Stayed 1 night in Mar 2024

10/10 Excellent

KIM, Galloway

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Only downfall is that it is under construction but I was not disturbed by it at all. Might bother others
Stayed 1 night in Mar 2024

2/10 Terrible

Jennifer

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Very disappointed
I was informed the night before my arrival that the hotel was under construction. Yes, I could have rebooked elsewhere, but all the rooms in the area were booked. This should have been stated at the time of booking. There was not enough lighting in the room for the evenings. There was only 1 mirror, so if someone was in the restroom, no one else could get ready. The luggage rack had what looked like dry wall dust all over it from the construction. The heater was so loud every time it went on. Each morning we were woken up by some type of construction noises. The bathroom was nice, and the two gentlemen working the desk were also very kind. This was the first time I booked through hotels.com, and could be my last. So disappointing.
Stayed 2 nights in Mar 2024

8/10 Good

Dawn

Business traveler
Liked: Cleanliness, staff & service
I didn't know until the day before my stay that this property was under construction. Too late to make a change, unfortunately. I was given one of the newly renovated rooms. It was nice. The bar and restaurant were closed, of course, which was inconvenient. I was lucky to have a very convenient, walkable place right behind the hotel. Staff was pleasant and I got a free bottle of water!
Stayed 1 night in Feb 2024

2/10 Terrible

Louis

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
This was one of the worst experiences I have had using an online app to book a hotel. This hotel should not have been listed to provide rooms to guests. I received an email the evening before after the cancellation window had closed saying they were renovating the lobby and the restaurant and bar would not be available. It was much worse than that. There were no facilities. The lobby and the rest of the hotel were under construction. The hallway was filled with construction materials and equipment. It took over 15 minutes for someone to come to the “front desk”. There appeared to be a few rooms that were available. The other rooms were open and filled with construction materials. The room was listed as a king bed and pull out sofa but there was only a chair and no sofa. None of this was mentioned when I booked the room. This was disgraceful and I cannot believe that Expedia offered this hotel as a legitimate option. This was an unbelievable experience. I could continue this rant but it would not alleviate my sense of how inappropriate this experience has been. The facility should be ashamed, as should Expedia for listing it.
Stayed 1 night in Feb 2024

6/10 Okay

Janet, Carmel

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel was under construction and this was not disclosed when I booked. They did send an email about it the day of my check in when I was already in transit.
Stayed 1 night in Jan 2024

6/10 Okay

Richard

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The entire property was going through a total renovation. Received an email the day of travel. Nothing we could have done. Employees were fine, but this hotel should not have been open. Expected more from this chain. Was surprised when I got such a good rate for this hotel. Found out why when I got there.
Stayed 2 nights in Jan 2024

4/10 Poor

Edwin

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Place is under complete renovation and should not be offering rooms. I was given a "renovated" room, the renovation team must have been a cheap one. Shower handles loose, door missing screws, horrible furniture, bed right nest to a/c unit, matress smaller than box. Was there for 1 hr and left in the middle of the night
Stayed 1 night in Dec 2023

4/10 Poor

Gregory

Disliked: Property conditions & facilities, room comfort
Hotel was undergoing renovations so many of the amenities were not available to us when we stayed. Hotel also didn’t have tv service at the time we stayed.
Stayed 1 night in Dec 2023

2/10 Terrible

Bonnie

Stayed 1 night in Dec 2023

6/10 Okay

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
Double Charged / Hotel Nasty
This place was horrible. Elevator was iffy on whether I'd make it to the 4th floor. Almost every amenity listed was unavailable because of renovations. TV service did not work. To top it off, I was double charged and keep getting the "it is a hold only" from staff members. The hold processed as a payment and now I have to get a refund. I only booked here for the Tesla chargers. Thankfully, they worked.
Stayed 1 night in Dec 2023

2/10 Terrible

Jacob

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Extremely unsatisfied
Between the renovations and lack of amenities this place should be a no go for any future visitors. Worst hotel experience I and my family have ever had. Screws and wall/ceiling debris all over the floor. Unreliable workers that say one thing then lie to cover their own butts. Reno’s at all hours of the night. A elevator that wasn’t up to code. They should have shut down for the renovations and not open back up. Worse experience of my life. Will do everything in my power to make sure my friends and family never experience this place. I’m not the type of person to leave a bad review but I can’t come up with one nice thing to say about it.
Stayed 2 nights in Dec 2023

2/10 Terrible

Carolyn

Disliked: Staff & service, property conditions & facilities
They had construction going on
Stayed 1 night in Nov 2023

2/10 Terrible

Daywana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no accommodation for the pool. The building was being renovated. It looked unsafe. So many safety hazards. The elevator was scary. I would’ve never booked had I known the hotel was under reconstruction. This hotel should be closed until they finish. I feel like I was put on the floor that was very unsafe
Stayed 1 night in Nov 2023

2/10 Terrible

William

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Probably should have been closed for the renovations. The elevator felt extremely unsafe. The walls and ceilings showed signs of major building shifting. Also, no privacy due to the joining room doors. You can hear every word. The main door didn't want to easily shut. It's probably time to tear down and rebuild by the looks of things.

10/10 Excellent

Glen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Visit
Even though breakfast lounge and 3rd floor were under construction the property was quiet and clean and rooms were large. Nice spot.
Stayed 3 nights in Oct 2023

4/10 Poor

Lisa

Disliked: Staff & service
Unsatisfied
There was construction during my stay which was not expressed to me upon booking my stay. Very inconvenient and the Wi-Fi was down which effected my work. Just overall bad experience
Stayed 2 nights in Oct 2023

2/10 Terrible

Raymond

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haunted house hotel
The room was horrible. Broken stuff, holes everywhere. Literally looked like a haunted house. The elevators felt like they were going to get stuck. Just look at the picture
Stayed 1 night in Oct 2023

6/10 Okay

Klementina

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

Julie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under significant construction without any indication at the time of booking. No prepared food available and the elevators were filthy. Actually checked out a day early due to the conditions and the staff person would not even consider refunding the unused night.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Property is under construction (remodeling) but we were able to stay on the 4th floor which is fully remodeled and the rooms were lovely, comfortable beds, hotel was quiet. We weren’t there much other than to sleep but I would stay here again.
Stayed 2 nights in Oct 2023

4/10 Poor

Kieauna

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Property under construction. Noisy during the day
Stayed 1 night in Sep 2023

4/10 Poor

Maryanna, Grand Rapids

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This property is under major construction, which was not shared before our stay. The TV did not work in our room and there was hardly any lighting in the room. It was clear the room was in the midst of being updated as there were no carpets, etc. The beds and bathroom were okay.
Stayed 1 night in Sep 2023