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Recent guest reviews

Nice Place. Great architecture. It's conveniently located near the casino.

Great central location with a lot of things within walking distance. Beds and pillows were perfect too!

Was nice to be greeted with a cocktail. Feather free room was lovely

Historical building, famous for the shops in the 1960's.

The building was beautiful. The signage outside needs improved. We had a hard time locating the Hyatt and circled the block several times till we finally found it.

Beautiful arcade area but half of the stores were vacant. Great location as there are many restaurants and shops just steps outside the building.

Had a few issues with air conditioning. The property is real nice. Hope they can get more tenants.

Beautiful facility located right in the heart of everything in downtown Cleveland. Very convenient for downtown events, sports, bars/restaurants.

Beautiful older building. Rooms are very large with 16 foot ceilings.

After leaving room at 10 am and returning at 5pm our room was not cleaned and after having linen delivered we left and asked to have room cleaned we ended up with double linen and not a good turnover. Coffee was not good quality. We stayed at this site for location and history. Not impressed and will not talk well about the hotel.

The Arcade was beautiful, loved the huge windows in my room and a great view.

Property was gorgeous! Room, bathroom, and toiletries were fabulous. Room was large and could’ve housed larger beds. Sad that there is not much to do in the Arcade. Got loud due to people being noisy in the Arcade. Wish this hotel was in a better city.

Love the history of the turn of the century mall that the hotel is built around.

The location is wonderful. Equipment is very old and view is bad.

Superior Ave E Cleveland OH

Hotel highlights

  • Walking distance to Cleveland Arcade and Rocket Mortgage FieldHouse
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Gateway District, Hyatt Regency Cleveland At The Arcade is within a 10-minute walk of popular sights such as JACK Cleveland Casino and Cleveland Convention Center. This 4-star hotel has 293 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a fitness center.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

All 293 air-conditioned rooms feature iPod docks, coffee makers, and laptop-compatible safes. Guests can expect to find free WiFi and 37-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds sport down comforters. Phones, ironing boards, and desks are also available.


Property features

Renovated in 2017, Hyatt Regency Cleveland At The Arcade offers a fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 36.72 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-in.

Room options

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 4

Room, 2 Double Beds, View (Arcade View)

2 Double Beds | Sleeps 4

Suite, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Hyatt Regency Cleveland At The Arcade

Everyone (39) Couples (59) Business (17) Family (25) Friends (9) Other (4)
5
Friends

Nice Place. Great architecture. It's conveniently located near the casino.

By on Nov 25, 2019

5
Families

Great central location with a lot of things within walking distance. Beds and pillows were perfect too!

By , from Washington on Oct 15, 2019

5
Everyone

By on Oct 6, 2019

5
Partner Couples

Was nice to be greeted with a cocktail. Feather free room was lovely

By on Sep 27, 2019

5
Families

Historical building, famous for the shops in the 1960's.

By on Sep 17, 2019

4
Friends

The building was beautiful. The signage outside needs improved. We had a hard time locating the Hyatt and circled the block several times till we finally found it.

By on Aug 31, 2019

4
Families Families

Beautiful arcade area but half of the stores were vacant. Great location as there are many restaurants and shops just steps outside the building.

By on Aug 14, 2019

3
Everyone

By on Aug 6, 2019

4
Families

Had a few issues with air conditioning. The property is real nice. Hope they can get more tenants.

By on Aug 3, 2019

5
Families

Beautiful facility located right in the heart of everything in downtown Cleveland. Very convenient for downtown events, sports, bars/restaurants.

By on Jul 22, 2019

Hyatt Regency Cleveland At The Arcade

420 Superior Ave E, Cleveland, OH 44114
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