Skip to main content
Beginning of main content

Recent guest reviews

It was a nice stay. Just wish we had a microwave and fridge in the room. But others than that, no complaints.

The staff were super friendly and it was very clean

it was beautiful. room was huge and clean. loved our stay.

Noise. Very Noise. Please do not choose ARCADE view because you are going to get a room with a window to a parking lot that everyone can see it. the arcade view is basically after your front door. Weekends they rent the main area for parties like weddings. The music is extremely loud. Arcada is beautiful for one picture and done. Choose city view. Bathroom has a tub very old and SMALL. Towels are very old. Check-in was ok. The front desk guy was very welcome. Rooms are pretty big Location is really good as wel.

Great hotel, excellent restaurants nearby. Awesome overall experience

Front desk wasnt forthcoming about lack of breakfast or parking supplement. Room was never cleaned.

The representative who checked us in, Nick, was amazing!! We were extremely happy with our stay, the room was clean, comfortable and super quiet. Will definitely book there again.

Beautiful hotel with incredible room. Almost like Cleveland’s best kept secret! Great location. Close to many activities of downtown Cleveland. Staff is incredible, very friendly and helpful at a moment’s notice. Highly recommend!!!

there were no toiletries in my room when i checked in so had to call front desk to bring them.

Nice Place. Great architecture. It's conveniently located near the casino.

Great central location with a lot of things within walking distance. Beds and pillows were perfect too!

Was nice to be greeted with a cocktail. Feather free room was lovely

Historical building, famous for the shops in the 1960's.

The building was beautiful. The signage outside needs improved. We had a hard time locating the Hyatt and circled the block several times till we finally found it.

Beautiful arcade area but half of the stores were vacant. Great location as there are many restaurants and shops just steps outside the building.

Had a few issues with air conditioning. The property is real nice. Hope they can get more tenants.

Superior Ave E Cleveland OH

Hotel highlights

  • Walking distance to Cleveland Arcade and JACK Cleveland Casino
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Gateway District, Hyatt Regency Cleveland At The Arcade is within a 10-minute walk of popular sights such as JACK Cleveland Casino and Huntington Convention Center of Cleveland. This 293-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a fitness center, and a 24-hour business center.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is available for a fee.


Rooms

All 293 rooms provide iPod docks, coffee makers, and laptop-compatible safes. Guests can expect to find free WiFi and 37-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include phones, ironing boards, and desks.


Property features

Renovated in 2017, Hyatt Regency Cleveland At The Arcade offers a fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 39 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and express check-in.

Room options

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 2 Double Beds, City View

2 Double Beds | Sleeps 4

Suite, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Hyatt Regency Cleveland At The Arcade

Everyone (23) Couples (9) Family (14)
4
Partner Couples

It was a nice stay. Just wish we had a microwave and fridge in the room. But others than that, no complaints.

By on Jan 25, 2021

4
Family

The staff were super friendly and it was very clean

By on Jan 9, 2021

5
Partner Couples

it was beautiful. room was huge and clean. loved our stay.

By on Sep 20, 2020

3
Partner Couples

Noise. Very Noise. Please do not choose ARCADE view because you are going to get a room with a window to a parking lot that everyone can see it. the arcade view is basically after your front door. Weekends they rent the main area for parties like weddings. The music is extremely loud. Arcada is beautiful for one picture and done. Choose city view. Bathroom has a tub very old and SMALL. Towels are very old. Check-in was ok. The front desk guy was very welcome. Rooms are pretty big Location is really good as wel.

By , from Orlando, Flórida on Sep 5, 2020

5
Family

Great hotel, excellent restaurants nearby. Awesome overall experience

By , from Orlando on Aug 28, 2020

3
Partner Couples Business Business

Front desk wasnt forthcoming about lack of breakfast or parking supplement. Room was never cleaned.

By , from Washington D.C. on Jul 3, 2020

1
Everyone

By on Mar 13, 2020

5
Partner Couples

The representative who checked us in, Nick, was amazing!! We were extremely happy with our stay, the room was clean, comfortable and super quiet. Will definitely book there again.

By on Jan 17, 2020

5
Family Partner Couples Friends Family

Beautiful hotel with incredible room. Almost like Cleveland’s best kept secret! Great location. Close to many activities of downtown Cleveland. Staff is incredible, very friendly and helpful at a moment’s notice. Highly recommend!!!

By on Jan 5, 2020

4
Everyone

By on Jan 5, 2020

Hyatt Regency Cleveland At The Arcade

420 Superior Ave E, Cleveland, OH 44114
url importing http://www.orbitz.com/Cleveland-Hotels-Hyatt-Regency-Cleveland-At-The-Arcade.h596912-p2.Hotel-Reviews
There was an error importing /Cleveland-Hotels-Hyatt-Regency-Cleveland-At-The-Arcade.h596912-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Cleveland-Hotels-Hyatt-Regency-Cleveland-At-The-Arcade.h596912-p2.Hotel-Reviews