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Hyatt Regency Cleveland At The Arcade

4.0 star property
Upscale Art Deco hotel, a quick walk to JACK Cleveland Casino

Choose dates to view prices

Photo gallery for Hyatt Regency Cleveland At The Arcade

Ballroom
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Breakfast served, American cuisine
Lobby

Reviews

8.6

Excellent

Popular amenities

  • Spa
    SpaSpa
  • Housekeeping
    HousekeepingHousekeeping
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Pet friendly
    Pet friendlyPet friendly
  • Breakfast available
    Breakfast availableBreakfast available

Explore the area

Map
420 Superior Ave E, Cleveland, OH, 44114
  • Popular LocationProgressive Field11 min walk
  • Popular LocationRock and Roll Hall of Fame14 min walk
  • Popular LocationCleveland Browns Stadium15 min walk
  • AirportCleveland, OH (CLE-Hopkins Intl.)15 min drive

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About the neighborhood

Cleveland

Located in Downtown Cleveland, Hyatt Regency Cleveland At The Arcade is a leisurely stroll from popular sights such as JACK Cleveland Casino and Huntington Convention Center of Cleveland. This 293-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • JACK Cleveland Casino - 6 min walk
  • Rocket Mortgage FieldHouse - 8 min walk
  • Progressive Field - 11 min walk
  • Rock and Roll Hall of Fame - 14 min walk
  • Cleveland Browns Stadium - 15 min walk

Getting around

  • Tower City-Public Square Station - 9 min walk
  • Cleveland Station - 16 min walk
  • The nearest major airports are:<br />Cleveland, OH (BKL-Burke Lakefront): 5-min drive, 1.6 mi/2.6 km<br /> Cleveland Hopkins International Airport (CLE): 16-min drive, 12.3 mi/19.9 km<br /> Cleveland, OH (CGF-Cuyahoga County): 20-min drive, 14.3 mi/23 km<br /> <p>The preferred airport is Cleveland Hopkins International Airport (CLE). </p>

Restaurants

  • ‪Jake's - ‬4 min walk
  • ‪The Arcade - ‬3 min walk
  • ‪Rising Star Coffee Roasters - ‬1 min walk
  • ‪Shake Shack - ‬3 min walk
  • ‪The Corner Alley - ‬5 min walk

About this property

Hyatt Regency Cleveland At The Arcade

Upscale Art Deco hotel, a quick walk to JACK Cleveland Casino
Hyatt Regency Cleveland At The Arcade features a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 48 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, a computer station, and express check-in.
Guests can expect free WiFi and LCD TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. IPod docks, coffee makers, and laptop-compatible safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and manicures and pedicures.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 48 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 1890 Lounge
  • 1890 Restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Built in 1890
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's World of Hyatt mobile app before check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Dogs only
  • 1 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10 to 25 for adults, and USD 9 to 15 for children
  • Valet parking fee: USD 48 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arcade Cleveland Hyatt
Cleveland Hyatt
Cleveland Hyatt Arcade
Hyatt Cleveland Arcade
Hyatt Regency Arcade
Hyatt Regency Arcade Hotel
Hyatt Regency Arcade Hotel Cleveland
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Regency Arcade
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Hyatt Cleveland
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Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Frequently asked questions

Are free cancellation options available at Hyatt Regency Cleveland At The Arcade?

Hyatt Regency Cleveland At The Arcade provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hyatt Regency Cleveland At The Arcade?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Cleveland At The Arcade on Aug 18, 2024 start from $169.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hyatt Regency Cleveland At The Arcade?

This hotel is situated in Downtown Cleveland within a 10-minute walk of JACK Cleveland Casino and Rocket Mortgage FieldHouse. You'll also find Progressive Field and Rock and Roll Hall of Fame less than a mile away.

Is parking available on site at Hyatt Regency Cleveland At The Arcade?

Yes, valet parking is offered for USD 48 per night with in/out privileges.

Is there a spa available at Hyatt Regency Cleveland At The Arcade?

Spa services at the hotel include deep-tissue massages, mani/pedis, and facials.

Does Hyatt Regency Cleveland At The Arcade have a casino?

No, Hyatt Regency Cleveland At The Arcade doesn't have a casino.

Is there an indoor pool at Hyatt Regency Cleveland At The Arcade?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hyatt Regency Cleveland At The Arcade?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a bar and a restaurant.

Are there hot tubs at Hyatt Regency Cleveland At The Arcade?

No, this hotel doesn't have a spa tub.

Does Hyatt Regency Cleveland At The Arcade feature a restaurant that includes a breakfast menu?

Yes, Hyatt Regency Cleveland At The Arcade serves buffet breakfast for a surcharge each morning at 1890 Restaurant.

Does Hyatt Regency Cleveland At The Arcade allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Regency Cleveland At The Arcade for a fee of USD 100 per accommodation, per stay. The property also provides food and water bowls.

Does Hyatt Regency Cleveland At The Arcade have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hyatt Regency Cleveland At The Arcade?

The closest major airport to Hyatt Regency Cleveland At The Arcade is Cleveland, OH (BKL-Burke Lakefront), which is 1.6 mi away (5 minutes by car). Another top airport is Cleveland Hopkins International Airport (CLE), which is located 12.3 mi away (16-minute drive).

Are there rooms with balconies at Hyatt Regency Cleveland At The Arcade?

No, there aren't any guestrooms with balconies at Hyatt Regency Cleveland At The Arcade.

Does Hyatt Regency Cleveland At The Arcade host weddings?

There are wedding services available at Hyatt Regency Cleveland At The Arcade if that's in your vacation plans.

Hyatt Regency Cleveland At The Arcade Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 603 out of 1007 reviews" "
Rating 8 - Good. 216 out of 1007 reviews" "
Rating 6 - Okay. 104 out of 1007 reviews" "
Rating 4 - Poor. 48 out of 1007 reviews" "
Rating 2 - Terrible. 36 out of 1007 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Angie

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Jennifer, Whittier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jevon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the architecture and design of the hotel as well as the convience of the restaurant for late night food. Our only dislike is the volume of everyone at the end of the night. As beautiful the hotel is, that also made it difficult to escape the noise.
Stayed 1 night in Apr 2024

10/10 Excellent

Jerome

Stayed 2 nights in Apr 2024

6/10 Okay

Nancy, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

John

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Gwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

CARL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool venue, only drawback was the amount of empty storefronts in the arcade and surrounding buildings
Stayed 3 nights in Mar 2024

10/10 Excellent

lisa, Waldorf

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the area, close to everything we wanted to do/see within walking distance. The hotel is nice with lots of food options in the building and shopping and restaurants close by. Beautiful building. Friendly staff. Like the valet parking.
Stayed 1 night in Mar 2024

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 1 night in Mar 2024

6/10 Okay

Chandler

Business traveler
Liked: Staff & service
Very disappointed
I had a unique stay because it was the same day as the St. Patrick’s Day parade. As someone from another city, I didn’t realize that the Arcade hosts part of the celebration and 1000s of people pack inside to see. It took an hour to get up one floor to check-in then get on an elevator to my room. That day several drunk party-goers banged on my door looking for a restroom (I was on the 8th floor and the festivities were floor Street-5 I think). My thermostat control was malfunctioning and turned down when you pressed up. The water cut-off for a while then ran brown for hours. The mini-fridge stopped working the second night and I had to toss my food. I went to the restaurant on a Tuesday night for dinner and no one was at the front of bar greeting people. Someone running food to tables spent about 15min searching for the hostess/bar tender, and after all that the food was pretty mediocre. The room was most clean except the remote control (a germ riddled item), which was sticky and visibly dirty. The Arcade is gorgeous when it’s not overrun with drunk people and the gym was immaculate, my favorite thing about the whole place.
Stayed 3 nights in Mar 2024

10/10 Excellent

Raymond, Port Chester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and ambiance was really great.
Stayed 1 night in Mar 2024

8/10 Good

Allen, Wixom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a good location. The rooms were OK. Nothing special.
Stayed 2 nights in Mar 2024

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Victoria

Liked: Property conditions & facilities
Our first night we were out in the wrong room I paid for a king with city view and we was out in a double bed no city view. Ver small bed and uncomfortable. My husband and I are both bigger people so we have a terrible sleep
Stayed 2 nights in Mar 2024

10/10 Excellent

Gregory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay, perfect all around
Stayed 1 night in Mar 2024

10/10 Excellent

Beth

Traveled with family
Liked: Staff & service
Quiet and historic
Stayed 2 nights in Mar 2024

8/10 Good

morgan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is elegant. My friend and I enjoyed our stay here. Friendly staff as well.
Stayed 1 night in Mar 2024

8/10 Good

Brent

Stayed 1 night in Mar 2024

10/10 Excellent

chantelle

Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Stayed 1 night in Mar 2024

8/10 Good

Doris

Stayed 2 nights in Mar 2024