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Hyatt Regency Cleveland At The Arcade

Property class: 4

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Photo gallery for Hyatt Regency Cleveland At The Arcade

Ballroom
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
420 Superior Ave E, Cleveland, OH, 44114
  • Place, JACK Cleveland Casino
    ‪5 min walk‬
  • Place, Huntington Convention Center of Cleveland
    ‪8 min walk‬
  • Place, Progressive Field
    ‪10 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(50 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(41 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(47 reviews)
  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(40 reviews)
  • City view
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 603 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

8.6 out of 10
Excellent
(7 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Arcade View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Arcade View)

9.6 out of 10
Exceptional
(15 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Arcade View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Arcade View)

8.8 out of 10
Excellent
(36 reviews)
  • 602 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (VIP)

Premium bedding, pillowtop beds, in-room safe, desk

Suite (VIP)

10.0 out of 10
Exceptional
(1 review)
  • 1098 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cleveland

Located in Downtown Cleveland, Hyatt Regency Cleveland At The Arcade is a leisurely stroll from popular sights such as JACK Cleveland Casino and Huntington Convention Center of Cleveland. This 293-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • JACK Cleveland Casino - 5 min walk - 0.3 miles
  • Huntington Convention Center of Cleveland - 6 min walk - 0.4 miles
  • Progressive Field - 10 min walk - 0.5 miles
  • Rock and Roll Hall of Fame - 11 min walk - 0.6 miles
  • Huntington Bank Field - 11 min walk - 0.6 miles

Getting around

  • Tower City-Public Square Station - 9 min walk
  • Cleveland Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪House of Blues - ‬4 min walk
  • ‪Guys Pizza Co. - ‬1 min walk
  • ‪Potbelly Sandwich Shop - ‬3 min walk
  • ‪Shake Shack Downtown Cleveland - ‬3 min walk

About this property

Hyatt Regency Cleveland At The Arcade

Hyatt Regency Cleveland At The Arcade features a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 61.56 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, a computer station, and express check-in.
Guests can expect to find free WiFi and 37-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. IPod docks, coffee makers, and laptop-compatible safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 61.56 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 1890 Lounge
  • 1890 Restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1890
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Dogs only
  • 1 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 9 to 15 for children
  • Valet parking fee: USD 61.56 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arcade Cleveland Hyatt
Cleveland Hyatt
Cleveland Hyatt Arcade
Hyatt Cleveland Arcade
Hyatt Regency Arcade
Hyatt Regency Arcade Hotel
Hyatt Regency Arcade Hotel Cleveland
Hyatt Regency Cleveland
Hyatt Regency Cleveland Arcade
Regency Arcade
Hyatt Regency Cleveland Arcade Hotel
Hyatt Regency Cleveland At The Arcade Ohio
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Hotel
Hyatt Regency Cleveland At The Arcade Cleveland
Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Frequently asked questions

Are free cancellation options available at Hyatt Regency Cleveland At The Arcade?

Hyatt Regency Cleveland At The Arcade provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hyatt Regency Cleveland At The Arcade?

As of Apr 17, 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Cleveland At The Arcade on May 14, 2026 start from $170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hyatt Regency Cleveland At The Arcade?

This hotel is situated in Downtown Cleveland within a 10-minute walk of JACK Cleveland Casino and Rocket Arena. You'll also find Progressive Field and Rock and Roll Hall of Fame less than a mile away.

Is there a spa available at Hyatt Regency Cleveland At The Arcade?

Spa services at the hotel include deep-tissue massages, mani/pedis, and facials.

Does Hyatt Regency Cleveland At The Arcade have a casino?

No, Hyatt Regency Cleveland At The Arcade doesn't have a casino.

Is there an indoor pool at Hyatt Regency Cleveland At The Arcade?

No, there is no indoor pool at this hotel.

Does Hyatt Regency Cleveland At The Arcade feature a restaurant that includes a breakfast menu?

Yes, Hyatt Regency Cleveland At The Arcade serves a cooked-to-order breakfast for a surcharge each morning at 1890 Restaurant.

Does Hyatt Regency Cleveland At The Arcade allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Regency Cleveland At The Arcade for a fee of USD 100 per accommodation, per stay. The property also provides food and water bowls.

Where is the closest airport to Hyatt Regency Cleveland At The Arcade?

The closest major airport to Hyatt Regency Cleveland At The Arcade is Cleveland, OH (BKL-Burke Lakefront), which is 1.6 mi away (5 minutes by car). Another top airport is Cleveland Hopkins International Airport (CLE), which is located 12.3 mi away (16-minute drive).

Does Hyatt Regency Cleveland At The Arcade host weddings?

There are wedding services available at Hyatt Regency Cleveland At The Arcade if that's in your vacation plans.

Hyatt Regency Cleveland At The Arcade Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 790 out of 1149 reviews
Rating 8 - Good. 200 out of 1149 reviews
Rating 6 - Okay. 90 out of 1149 reviews
Rating 4 - Poor. 27 out of 1149 reviews
Rating 2 - Terrible. 42 out of 1149 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Stayed 1 night in Feb 2026

8/10 Good

Dorian

Liked: Cleanliness, amenities, property conditions & facilities
Very nice facility. Wish the microwave was in the room. Staff was very friendly
Stayed 1 night in Feb 2026

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. This was our fourth time staying here and we absolutely love this hotel. Very clean and tons of charm.
Stayed 1 night in Jan 2026

10/10 Excellent

Reena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities
All was good
Stayed 2 nights in Jan 2026

10/10 Excellent

James

Stayed 2 nights in Jan 2026

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2026

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Neil

Liked: Cleanliness, staff & service
Room was very spacious and the staff was efficient and personable
Stayed 2 nights in Dec 2025

10/10 Excellent

Hillary

Stayed 1 night in Jan 2026

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities
Clean room, beds were comfortable
Stayed 3 nights in Jan 2026

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was amazing from the first step in. Everything was first class from the check in to the views. Room was spacious with a welcoming atomospher. The locarion is perfect, a quick walk across the street and you have endless food, drink, and a show. Cant wait for the next stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Abbygale

Stayed 1 night in Jan 2026

8/10 Good

Jacqueline

Liked: Property conditions & facilities
Staff is extremely helpful and friendly. Room was good, very comfortable bed, nice city view. Would possibly consider staying here again. Would be even better if there was a microwave in the room as an amenity. Four stars given because the TV service provided is out of date, it's directv cable, local channels only, with no access to allow guests to connect to streaming services such as Netflix even using their phone and private subscriptions. I have stayed at other major hotels, and this is a standard normal feature. For the price of the rooms, this should be a standard feature at a Hyatt hotel, hence the four stars. If this service were available, it would have been a five star rating.
Stayed 2 nights in Jan 2026

6/10 Okay

Maquina

Stayed 1 night in Dec 2025

10/10 Excellent

lisa, tampa

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, from room, front desk bellman,bar and security. Kudos to all.
Stayed 2 nights in Jan 2026

8/10 Good

Theodore

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. The bartender Christian was awesome! The bathroom wasn't super clean though and the toilet didn't flush properly. Overall it was very nice though. I would happily stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

ZaNeshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people there were absolutely amazing. Extremely helpful and very kind. I would definitely rate staying this hotel. The inside is breathtaking.
Stayed 2 nights in Jan 2026

10/10 Excellent

Princess

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great place to stay in the Cle. Great staff. Great rooms and great location!!
Stayed 1 night in Dec 2025

10/10 Excellent

vanna

Stayed 1 night in Jan 2026

10/10 Excellent

Catherine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect in every way, the valet is worth it and their room service is top notch!
Stayed 1 night in Dec 2025

10/10 Excellent

Ramahn

Liked: Cleanliness, staff & service, amenities
This was a beautiful hotel! We truly enjoyed our stay!
Stayed 1 night in Dec 2025

4/10 Poor

Jeremy

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is listed as 4-star however at best could qualify as a 2-star hotel. The breakfast is not provided by the hotel but a voucher for a restaurant. We booked a room for three people and paid for breakfast however the voucher only covers two people. The food was sup-par that we only used it one day and had to pay out of pocket the other 3 days of the trip. The beds are full size and not queen so does not accommodate the number of guests. There are no drawers or closet to store clothes in the room, so everything was on the floor. The hotel lobby does not provide water or coffee for the guests or any other amenities typical with this star rating. The staff are not particularly helpful. The location is good.
Stayed 4 nights in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

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