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Recent guest reviews

NA

Great hotel, clean, kind and helpful staff.

When my family checked in we were told we were assigned a different room due to a wedding party destroying a few rooms. The front desk person laughed. Housekeeping never came to our room, I had to call for towels. My husband I went downstairs for a drink and there was feces tracked on the elevator and all through the lobby. I had to bring it to front desks attention. Our AC made a buzzing/humming noise. I called to tell the front desk, they said they would have engineering check it out but no one showed up. Upon check out I told the manager of these issues and she said she’d call but I have yet to hear from anyone.

I hated the fact that they had signs up saying masks required. I never have worn a mask and won’t but I will say none of the staff asked me to put one on or said anything for not wearing one the entire time.

best hotel in columbus

Prime location and to notch staff!

Hotel has a great location, walking short distances to many shops and restaurants. The hotel was a little dirty tho. The carpet in our room felt sticky. Not horrible but I excepted more from a Hilton.

Close to many restaurants and shopping..convenient to many outings as a whole. Was not fond of the interior connecting doors inside the hotel room which connect to your neighboring hotel occupants but the overall hotel stay was fine.

The location is excellent for walkable dining and shopping. Beautiful area! The hotel lobby, workout area, and pool are beautiful as is outdoor space. Disappointed upon arrival with room. Although “redone” tub was chipped, room overall did not feel “fresh”/clean. No daily room cleaning due to limited cleaning staff available (fallout of COVID) “Robin” safes the day by upgrading our room due to being moved twice because of unsatisfactory rooms. Excellent staff customer service! Would stay here again because of his/other staff service!

Great hotel!

Everyone is so kind Pool was nice Room was great

-

Beautiful grand property right next to Easton’s shopping center. Perfect location. Our room wasn’t the cleanest (hair in shower and bathroom, un-sweep floor) and smelled like smoke. Overall, was a great place but was surprised at lack of house keeping for the price your paying.

Fantastic hotel in a great area definitely would return

Awesome clean and pretty. The location can’t be better

We love Hilton Hotel in Easton because it is so accessible to every place - shopping and restaurants. My kids love the pool. However, due to pandemic the hot tub was closed but we still enjoyed our stay. The hotel needs to be updated but overall was a great stay.

Wonderful unkept hotel and location great. The rooms were as expected.

Good location, clean, comfortable beds, great desk staff.

Chagrin Dr Columbus OH

Hotel highlights

  • Walking distance to Easton Town Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Easton within a 5-minute walk of Easton Town Center, Hilton Columbus at Easton is within a 15-minute stroll of LEGOLAND® Discovery Center. This 345-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's café, or relax with a drink at the bar/lounge. Start each morning with continental breakfast, available for a fee from 7:00 AM to 10:00 AM.


Rooms

Guests can expect wired Internet, free WiFi, and 55-inch LCD TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and coffee makers are also standard. Housekeeping is available on request.


Property features

At Hilton Columbus at Easton, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 10.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and express check-in.

Room options

Executive Room, Accessible, Non Smoking

1 King Bed | Sleeps 3

Room, Accessible, Non Smoking (Hearing Impaired)

1 King Bed | Sleeps 4

Junior Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 6

Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 4

Guest reviews for Hilton Columbus at Easton

Everyone (21) Couples (3) Family (15)
4
Family with small children

NA

By on Jun 19, 2022

5
Family

Great hotel, clean, kind and helpful staff.

By on Jun 1, 2022

2
Family

When my family checked in we were told we were assigned a different room due to a wedding party destroying a few rooms. The front desk person laughed. Housekeeping never came to our room, I had to call for towels. My husband I went downstairs for a drink and there was feces tracked on the elevator and all through the lobby. I had to bring it to front desks attention. Our AC made a buzzing/humming noise. I called to tell the front desk, they said they would have engineering check it out but no one showed up. Upon check out I told the manager of these issues and she said she’d call but I have yet to hear from anyone.

By on May 31, 2022

4
Partner Couples

I hated the fact that they had signs up saying masks required. I never have worn a mask and won’t but I will say none of the staff asked me to put one on or said anything for not wearing one the entire time.

By on Jan 6, 2022

Review comment responded on Jan 31, 2022

thank you for the review we are working on it.

5
Everyone

best hotel in columbus

By on Dec 12, 2021

Review comment responded on Dec 13, 2021

Thank you so much for your rating and review, James! We're so glad that you had a great stay with us overall and love our hotel! We hope you will choose to visit or stay with us again very soon!

5
Everyone

Prime location and to notch staff!

By on Oct 26, 2021

Review comment responded on Oct 28, 2021

Thank you so much for your rating, Sarita! We're so glad that you had a great stay with us and you loved it! We hope you'll choose to visit or stay with us again very soon!

3
Family with small children

Hotel has a great location, walking short distances to many shops and restaurants. The hotel was a little dirty tho. The carpet in our room felt sticky. Not horrible but I excepted more from a Hilton.

By on Aug 4, 2021

Review comment responded on Aug 17, 2021

Thank you so much for your feedback and review. We're glad that you enjoyed our hotel's location, but we are truly so sorry to hear that your room's carpet and the hotel's cleanliness and condition overall was less than satisfactory. We have addressed these concerns with the appropriate Hotel Management and staff and we truly apologize again for the disappointment and inconveniences these instances caused you during your stay.

5
Family

Close to many restaurants and shopping..convenient to many outings as a whole. Was not fond of the interior connecting doors inside the hotel room which connect to your neighboring hotel occupants but the overall hotel stay was fine.

By on Jun 27, 2021

Review comment responded on Jun 28, 2021

Thank you so much for your rating and review! We're so happy to hear that you had such a great stay with us and enjoyed being so close to Easton! We hope you choose to visit or stay with us again very soon!

4
Family

The location is excellent for walkable dining and shopping. Beautiful area! The hotel lobby, workout area, and pool are beautiful as is outdoor space. Disappointed upon arrival with room. Although “redone” tub was chipped, room overall did not feel “fresh”/clean. No daily room cleaning due to limited cleaning staff available (fallout of COVID) “Robin” safes the day by upgrading our room due to being moved twice because of unsatisfactory rooms. Excellent staff customer service! Would stay here again because of his/other staff service!

By on Jun 17, 2021

Review comment responded on Jun 25, 2021

Thank you so much for your feedback and review. We're so glad you chose to stay with us and you enjoyed the location of our hotel in proximity to Easton, too! We are truly sorry to hear; though, of the instance you have mentioned above regarding moving rooms twice. We truly apologize that the level of cleanliness was not up to our normal standards. We have addressed these concerns with the appropriate Hotel Management and staff. We apologize again for the inconvenience this caused you and your family. We hope that despite this instance you will choose to stay with us again in the future!

5
Family Family with small children

Great hotel!

By on May 30, 2021

Review comment responded on Jun 1, 2021

Thank you so much for your feedback! We're so happy to hear that you had such a positive experience with us! We hope you'll choose to visit or stay with us again very soon!

Hilton Columbus at Easton

3900 Chagrin Dr, Columbus, OH 43219
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