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Recent guest reviews

I initially had a really bad experience here and it was more than one thing but...it just wasn't good. What matters to me is what was done about it because that tells me whether or not, as a guest/customer I matter to the Residence Inn. The manager, Mr Fisher, really was the one to turn it all around and I appreciated this. He listened to me and..there was a lot to hear...but he addressed each problem promptly and professionally and I felt after talking to him that it mattered to him, what kind of experience I and the other guests had and that made my impression of this location much better. I would take the rating down by 1/2 a star if I could just because the parking is really expensive and in my opinion, it isn't safe to put your car too far from this hotel so you might as well pay the extra $30 per day but...all in all, this was a positive experience thanks to Mr. Fisher and Jasmine-not sure if I spelled her name correctly. I would return to this location again and most likely just take a shuttle from the airport so that parking isn't an issue.

Neat old building use to be a bank. Nice city views from the upper floors.

We called at last minute to add one more day to reservation and staff was extremely accommodating. Breakfast was best I've ever had at a hotel. Location was super convenient to restaurants, shopping, entertainment, etc. Bathroom tile and shower could've been a little cleaner/newer, but when we asked for a new shower curtain, the staff replaced it that same day.

The room was great. It was nice to have space to unwind, watch tv and cook a meal. Great fit for folks who travel often for work. Only downside was that the elevator was broken and got stuck with passengers onboard a few timeS.

I loved it . just chilled in it came home early just to hang in it

Relaxing trip. Great location and very nice staff. I recommend this place.

Very good, front desk was very welcoming and informative. Thanks

A nice hotel for a quick weekend in Cbus for a concert.

This hotel is conveniently located downtown in a neat old bank building. There are plenty of good restaurants and bars within walking distance.

my one night stay was amazing. really courteous and helpful staff. great job.

I was a little disappointed to find that as a hotel guest we still needed to pay for parking ($20.00 per day) It was my first time staying downtown so I understand; however I am just custom to parking being free when you are staying at the hotel. The parking situation was made worse when my brothers car window was smashed and car broken into while in the valet parking lot. This can not be completely blamed on the hotel staff, overall I was pleased with the hotel.

The Staff was wonderful, and the room was very clean and inviting.

MY EXPERIENCE WAS VERY GOOD. THE STAFF WERE MOST HELPFUL-I NEEDED SCISSORS & TAPE & WAS GIVEN THIS IN A TIMELY MANNER. I WOULD HAVE LIKED A FULL LENGTH MIRROR IN MY ROOM(1510) THE BREAKFAST WAS NICE & THE FOOD FRESH. I USED THE BUSINESS AREA & WAS PLEASED. THE STAFF GET 5 STARS.THE VALET PARKING WAS EFFICIENT.

I had a very good stay at Residence Inn by Marriott Columbus Downtown. It is convenient to all the local districts, near the statehouse, with several bars and restaurants within two or three blocks. Staff was nice and the room was clean. Thanks.

i enjoyed my stay at the Marriott in Columbus and would stay again.

Wonderfull hotel. Staff was very knowledgeable and friendly. They need a restaurant in the hotel.They also need to fill or block off large open space where a restaurant could go.

we attended a wedding at a different hotel

E Gay Street Columbus OH

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Downtown Columbus, Residence Inn by Marriott Columbus Downtown is within a 5-minute walk of Palace Theatre and within 15 minutes of other popular attractions like Ohio Theatre. This 3-star hotel has 126 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a gym.


Dining

Free buffet breakfast is offered each morning. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat.


Rooms

All 126 individually furnished accommodations feature kitchens and space to spread out with sitting areas. Guests can expect 32-inch Smart TVs with cable channels and Netflix, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include sofa beds, coffee makers, and free local calls.


Property features

At Residence Inn by Marriott Columbus Downtown, guests have access to a gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 30 per day. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a free grocery shopping service.

Room options

Suite, 1 Bedroom, Non Smoking

1 Queen Bed | Sleeps 4

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 4

Guest reviews for Residence Inn by Marriott Columbus Downtown

Everyone (6) Couples (5) Business (3) Family (7) Friends (2) Other (5)
5
Family

I initially had a really bad experience here and it was more than one thing but...it just wasn't good. What matters to me is what was done about it because that tells me whether or not, as a guest/customer I matter to the Residence Inn. The manager, Mr Fisher, really was the one to turn it all around and I appreciated this. He listened to me and..there was a lot to hear...but he addressed each problem promptly and professionally and I felt after talking to him that it mattered to him, what kind of experience I and the other guests had and that made my impression of this location much better. I would take the rating down by 1/2 a star if I could just because the parking is really expensive and in my opinion, it isn't safe to put your car too far from this hotel so you might as well pay the extra $30 per day but...all in all, this was a positive experience thanks to Mr. Fisher and Jasmine-not sure if I spelled her name correctly. I would return to this location again and most likely just take a shuttle from the airport so that parking isn't an issue.

By on Jan 21, 2020

4
Everyone

By on Jan 11, 2020

5
Everyone

By on Dec 23, 2019

5
Family

By on Dec 18, 2019

4
Everyone

Neat old building use to be a bank. Nice city views from the upper floors.

By on Apr 21, 2019

5

convenient, super friendly and helpful staff

Everyone

We called at last minute to add one more day to reservation and staff was extremely accommodating. Breakfast was best I've ever had at a hotel. Location was super convenient to restaurants, shopping, entertainment, etc. Bathroom tile and shower could've been a little cleaner/newer, but when we asked for a new shower curtain, the staff replaced it that same day.

By , from Honolulu, HI on Jun 24, 2017

5
Everyone

The room was great. It was nice to have space to unwind, watch tv and cook a meal. Great fit for folks who travel often for work. Only downside was that the elevator was broken and got stuck with passengers onboard a few timeS.

By on Aug 31, 2016

5

i loved the big bed !

Everyone
only you can prevent stereotypes #teamblackman

I loved it . just chilled in it came home early just to hang in it

By , from CBus on Aug 2, 2016

4

great trip

Family

Relaxing trip. Great location and very nice staff. I recommend this place.

By on Mar 10, 2015

4

business birthday

Business

Very good, front desk was very welcoming and informative. Thanks

By on Dec 1, 2014

Residence Inn by Marriott Columbus Downtown

36 E Gay Street, Columbus, OH 43215
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