The staff was great and helpful. But bring back valet parking. The parking for the hotel is a pretty long walk. Also, pandemic is pretty much over the staff can come clean the rooms, valet cars, and bring your bags up to your room.
The Hyatt is a very clean, well maintained property. The walk from the parking deck to the hotel is long and very confusing. Signs are not clear.
The parking was super expensive and could have been better. The staff was extremely friendly and accommodating.
They were able to make a quick last minute reservation for me, and it was only $5 to upgrade to a room on the top floors, which was lovely.
Once I got to the hotel it was fantastic. Getting from the suggested parking garage was a long walk, and not well marked for a first time attendee.
Nice room but the everything is very overpriced, they nickle and dime you for everything. I had to pay $80 for parking overnight for the 2 night i was there.
Nicely decorated and a very comfy bed. It was conveniently located close to the convention center. I was there for an event.
Like: 19th floor was quiet, location was convenient. Dislike: Small, outdated bathroom with odd holes in the ceiling tiles, odd layout of room, no breakfast included. Long walk for paid parking.
The lady that checked us in was amazing! She was so helpful and really made my husbands birthday weekend special. What was disappointing was the condition of the bathroom in our room. They really need to do some upgrades. The shower was disgusting.
I have to start by saying this particular stay at the Hyatt was the exception, not the rule. I have stayed here multiple times on business but this time I was in town for the hockey game with my family. We decided to use a $200 gift card that we had received as a gift from a family member. Upon checking in, we were told that it would not be an issue. Our room was in the 19th floor which we were fine with until early the next morning when we were startled by what sounded like Demo Day on an episode of Fixer Upper. I called down to the front desk to ask what was going on and the staff member who answered said that there must have been a maintenance request. He was kind enough to credit our room $50 for the inconvenience. However, upon making our way to the elevator an hour later, I witness multiple construction crews working in several rooms next door. I asked them what kind of work they were doing and they said they’ve been work on transforming several rooms into suites and that they would be here working for a long time in the future. While I don’t begrudge the Hyatt for wanting to upgrade their facilities, I would have preferred to be told upon check in that there was construction going on next door to our room. Perhaps with an option to change our room to a different floor. However, I was lied to when I called down to question what was going on. To make matters worse, when attempting to check out, they told me that the gift card could no longer be applied to our stay.
Located in Scioto Mile, Hyatt Regency Columbus is within a 5-minute walk of sights such as Greater Columbus Convention Center and North Market. This 633-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee each morning from 6:30 AM to 11 AM.
All 633 shared rooms feature iPod docks, coffee makers, and free local calls. 42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Safes, ironing boards, and desks are also standard.
Hyatt Regency Columbus features a gym, free WiFi in public areas, and conference space. Valet parking is available for USD 35 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, express check-out, and a terrace.
The staff was great and helpful. But bring back valet parking. The parking for the hotel is a pretty long walk. Also, pandemic is pretty much over the staff can come clean the rooms, valet cars, and bring your bags up to your room.
The Hyatt is a very clean, well maintained property. The walk from the parking deck to the hotel is long and very confusing. Signs are not clear.
We are thrilled that you enjoyed your stay with us. Thank you for your feedback regarding signage from the parking garage. We will address with leadership and work on improvements. We appreciate your business and hope to welcome you back again soon!
The parking was super expensive and could have been better. The staff was extremely friendly and accommodating.
Thank you for your five star review! We truly appreciate your business and hope you will return to see us again soon.
They were able to make a quick last minute reservation for me, and it was only $5 to upgrade to a room on the top floors, which was lovely.
We are so happy you enjoyed your stay with and hope you will return again soon!
Once I got to the hotel it was fantastic. Getting from the suggested parking garage was a long walk, and not well marked for a first time attendee.
We are very glad you enjoyed your stay with us and apologize for the difficulty you experienced with the parking garage. We look forward to welcoming you back in the future!
Thank you for your wonderful five out of five rating of Hyatt Regency Columbus! I am happy to hear you enjoyed your time with us and hope to have you back again soon!
Nice room but the everything is very overpriced, they nickle and dime you for everything. I had to pay $80 for parking overnight for the 2 night i was there.
Thank you for your review of Hyatt Regency Columbus! I appreciate your feedback. I hope to have another opportunity to be of service in the future!
Nicely decorated and a very comfy bed. It was conveniently located close to the convention center. I was there for an event.
Thank you for your wonderful five out of five rating of Hyatt Regency Columbus! I am happy you enjoyed your overall stay. I hope to have you back again very soon!
Thank you for the 5 star review. We are happy you enjoyed our terrific staff and we genuinely appreciate your business. Thank you for your patience as we continue our recovery. We look forward to reinstating services as soon as we are able to do so. We hope you will come back again in the future!