Couldn't check in till 12AM after attempting 3 times. Rooms were not ready at 4PM check in as promised. Plumbing fell apart on us but room was clean. Lines of people were angry and shared this experience. I felt bad for the staff that they were forced to deal with the mis-organization of the hotel, resulting in disgruntled customers. I’m still waiting for my refund.
The property was nice, the ataff in the dining area was rude
The water was scolding hot in the bathroom sink and shower. It was so hot I only turned on the cold water and hot water cane out. I couldn’t stand in the water to shower. The comforter had reddish brown stains on it. Not a pleasant experience
The room was nice and clean, great view and check in and out was quick and easy.
Elevators were in poor working order, and in dire need of repair or replacement.
Super great staff. Worn out bathroom shower. Orbitz price was not same as room price we were billed by Sheraton.
The location was excellent! Having a Starbucks was a nice addition.
We had a blast here. The staff was fantastic, everyone always smiling and willing to help.
My family and I had a great time staying in Sheraton! we are planning to come back in October, 2019. the only comment we have is that we paid almost $ 235.00/night /room which was ok where I rather pay $ 250.00 or $ 300.00/night/room and not to see a bottle of water in the room labeled $ 2.00!? thank you again for great service.
Elevators were broke the lounge ran out of different types of beverages and take out containers, didn't like the fact having to pay for parking
The hotel is in a good location and had a Starbucks attached. Unfortunately, my room was not very clean, house keeping did not show up the first day and there was a very large standing puddle outside my door for 2 days eve after I notified the hotel.
Great convenient location near several shops and Ohio theatre
Staff was attentive. The restaurant needs help.Service was very slow and the food was not hot. Carpets in the room are stained. Chairs in the lobby are very very worn. I think it's time for a make over. I was there during the final four... so the hotel was full. The beds are comfortable and we had plenty of towels. The location was ok -- it was a little farther to arena than I thought--but still walkable
Wonderful hotel and good location and fun people. They did a good job
The stay would have been great but there was no hot water and the place was dirty.
We live in Cincinnati and wanted to take a short trip away. The Sheraton was a pretty easy decision on where to stay. Will definitely be back
Located in Downtown Columbus, Sheraton Columbus Hotel at Capitol Square is next to popular attractions like Ohio Theatre and Capitol Theatre. This 403-room, 4-star hotel has a 24-hour fitness center along with free in-room WiFi and a 24-hour business center.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served each morning for a fee.
Sheraton Columbus Hotel at Capitol Square's 403 rooms provide iPod docks, coffee makers, and free newspapers. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other amenities include safes, phones, and ironing boards.
Guests of Sheraton Columbus Hotel at Capitol Square enjoy a 24-hour fitness center, free WiFi in public areas, and a conference center. You can take advantage of RV, bus, and truck parking, along with a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Couldn't check in till 12AM after attempting 3 times. Rooms were not ready at 4PM check in as promised. Plumbing fell apart on us but room was clean. Lines of people were angry and shared this experience. I felt bad for the staff that they were forced to deal with the mis-organization of the hotel, resulting in disgruntled customers. I’m still waiting for my refund.
The property was nice, the ataff in the dining area was rude
The water was scolding hot in the bathroom sink and shower. It was so hot I only turned on the cold water and hot water cane out. I couldn’t stand in the water to shower. The comforter had reddish brown stains on it. Not a pleasant experience
The room was nice and clean, great view and check in and out was quick and easy.
Elevators were in poor working order, and in dire need of repair or replacement.
Super great staff. Worn out bathroom shower. Orbitz price was not same as room price we were billed by Sheraton.
The location was excellent! Having a Starbucks was a nice addition.
We had a blast here. The staff was fantastic, everyone always smiling and willing to help.
