The Plaza Hotel Columbus at Capital Square

4.0 star property
Hotel with a restaurant, steps from Ohio Theatre

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Photo gallery for The Plaza Hotel Columbus at Capital Square

Premium bedding, in-room safe, desk, blackout drapes
Room amenity
View from room
Front of property - evening/night
Traditional Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
75 E State St, Columbus, OH, 43215
  • Place, Ohio Statehouse
    ‪1 min walk‬
  • Place, Ohio Theatre
    ‪2 min walk‬
  • Place, Palace Theatre
    ‪5 min walk‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪12 min drive‬

Room options

Executive Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

City Room, Multiple Beds, City View

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

City Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Hearing Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible Bathtub

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Roll-in Shower

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Hearing Accessible

  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Club Room, Multiple Beds

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Executive Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior Room

  • Sleeps 4
  • 1 King Bed

Junior Room, City View

  • Sleeps 4
  • 1 King Bed

Elite Room

  • Sleeps 4
  • 1 King Bed

Presidential Room

  • Sleeps 4
  • 1 King Bed

Presidential Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Columbus

Located in Downtown Columbus, The Plaza Hotel Columbus at Capital Square is next to popular attractions like Ohio Theatre and Columbus Commons. This 403-room hotel has conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Ohio Statehouse - 1 min walk - 0.1 miles
  • Columbus Commons - 2 min walk - 0.1 miles
  • Ohio Theatre - 2 min walk - 0.1 miles
  • Palace Theatre - 5 min walk - 0.3 miles
  • COSI - 10 min walk - 0.5 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 10 min drive

Restaurants

  • ‪Potbelly Sandwich Shop - ‬4 min walk
  • ‪Spaghetti Warehouse - ‬3 min walk
  • ‪Condado Tacos - ‬3 min walk
  • ‪One Line Coffee - ‬3 min walk
  • ‪Parable Coffee - ‬4 min walk

About this property

The Plaza Hotel Columbus at Capital Square

Hotel with a restaurant, steps from Ohio Theatre
Guests of The Plaza Hotel Columbus at Capital Square enjoy a 24-hour gym, WiFi in public areas, and a conference center. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. IPod docks, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 17 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Plaza Restaurant
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (16,686 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs and cats only
  • Pet weight must not exceed 50 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Nearby parking fee: USD 17 per day (1001 ft away)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Plaza Hotel Columbus at Capital Square Hotel
The Plaza Hotel Columbus at Capital Square Columbus
The Plaza Hotel Columbus at Capital Square Hotel Columbus

Frequently asked questions

Is a free cancellation option available at The Plaza Hotel Columbus at Capital Square?

The Plaza Hotel Columbus at Capital Square offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What can I see near The Plaza Hotel Columbus at Capital Square?

This hotel is situated in Downtown Columbus within a short 13-minute walk of COSI and also 17 minutes on foot from Nationwide Arena. You'll also find Ohio Stadium and Historic Crew Stadium within a short drive.

Will I be able to park at The Plaza Hotel Columbus at Capital Square?

No, there isn't parking at this hotel.

Does The Plaza Hotel Columbus at Capital Square include a casino?

No, The Plaza Hotel Columbus at Capital Square doesn't have a casino.

Is there an indoor pool at The Plaza Hotel Columbus at Capital Square?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Plaza Hotel Columbus at Capital Square?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Are there hot tubs at The Plaza Hotel Columbus at Capital Square?

No, there isn't a spa tub at this hotel.

Does The Plaza Hotel Columbus at Capital Square have a restaurant that serves breakfast?

Yes, The Plaza Hotel Columbus at Capital Square serves a full breakfast for a surcharge each morning at Plaza Restaurant.

Will The Plaza Hotel Columbus at Capital Square allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Plaza Hotel Columbus at Capital Square for a fee of USD 75 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Plaza Hotel Columbus at Capital Square?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from The Plaza Hotel Columbus at Capital Square?

The closest major airport to The Plaza Hotel Columbus at Capital Square is John Glenn Columbus Intl. Airport (CMH), which is 8 mi away (10 minutes by car).

Can I book a room with a balcony at The Plaza Hotel Columbus at Capital Square?

No, there aren't any guestrooms with balconies at The Plaza Hotel Columbus at Capital Square.

Does The Plaza Hotel Columbus at Capital Square have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at The Plaza Hotel Columbus at Capital Square.

The Plaza Hotel Columbus at Capital Square Reviews

Reviews

5.8
Rating 10 - Excellent. 9 out of 56 reviews
Rating 8 - Good. 12 out of 56 reviews
Rating 6 - Okay. 7 out of 56 reviews
Rating 4 - Poor. 16 out of 56 reviews
Rating 2 - Terrible. 12 out of 56 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities
Terrible
Stayed 5 nights in Oct 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Catherine

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO A/C tv’s didn’t work Very old and tired hotle
Stayed 2 nights in Aug 2025

4/10 Poor

Scott

Disliked: Staff & service, property conditions & facilities
The staff was very arrogant and not helpful Because of this I will not stay at another plaza hotel . The valet who left us sitting in her vehicle for over an hour to the check-in to the ladies who serve you the breakfast, very arrogant. I would not suggest this hotel to anyone.
Stayed 1 night in Aug 2025

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is old and run down. nothing worked. no hot water in shower, television did not work, amenities were embarrassing.
Stayed 3 nights in Aug 2025

8/10 Good

Adam

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Timothy

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unclean. The couch has burn holes in it. The bathroom toilet wouldn't flush and the view was the trees in front of the hotel. I don't recommend this hotel. We only stayed the one night out of five nights.
Stayed 2 nights in Aug 2025

8/10 Good

David

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Shelly

They told us the air would be back on shortly. I had received an email at 9 AM that morning saying it was broke. And we could cancel but the problem was I didn’t get the email till 11 PM so he already knew the air was not coming back on. There was no hand soap in the bathroom and the TV had no sound.
Stayed 1 night in Jul 2025

2/10 Terrible

Christine

I was really excited to see the building and room but could not stay. The a/c was out and it was HoT. We had to call family to pick us up. Thank god they were available. Very disappointing
Stayed 1 night in Jul 2025

4/10 Poor

April, Cincinnati

Disliked: Staff & service, property conditions & facilities
No AC even after we moved rooms, no tv reception and phone did not work.
Stayed 1 night in Jul 2025

4/10 Poor

April, Cincinnati

Disliked: Property conditions & facilities
No AC, no tv signal, no phone service.
Stayed 1 night in Jul 2025

4/10 Poor

Juan

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No ac and everything it’s old
Stayed 4 nights in Jul 2025

10/10 Excellent

Courtney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superior customer service

The front desk staff was truly helpful when I arrived and had misbooked on the website. The experience was positive. The hotel itself was very nice and clean.
Stayed 1 night in Jul 2025

6/10 Okay

Keenan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Alejandro, Homestead

Disliked: Cleanliness, staff & service, property conditions & facilities
Property didn’t have AC, room was at 78 even after 3hours of waiting for Maintenance to show up and never did. Asked for a refund and never got it
Stayed 1 night in Jul 2025

2/10 Terrible

Alex

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude and not helpful at all They put us in multiple rooms and each room had no AC so after the third one I left and had to get another hotel room somewhere else with AC Which cost me even more money I won’t get back and I do want a refund working on that with Expedia at the moment and the rooms are not luxury at all tiles falling off on the ground and not cleaned very well at all. The restaurant there did have a good burger though I’ll atleast give them that much.
Stayed 2 nights in Jul 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is right next to the Ohio Theater, which was our main consideration for booking.
Stayed 1 night in Jul 2025

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Ohio Theatre!
Stayed 1 night in Jul 2025

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing, we didn't stay due to roaches
Stayed 2 nights in Jul 2025

6/10 Okay

Lisa, groton

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac didn’t work for 1 day. A bit un comfortable . Room were dated. A bit musty smell. Had cold water for one day for showers.
Stayed 5 nights in Jul 2025

6/10 Okay

Charles

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Robert

Business traveler
Disliked: Room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The hotel air was not working, the room was 81 degrees all night.There was also no cold water, it was all dangerously hot from the hot tap and comfortably warm from the cold tap. They offered us a fan after I asked if there was a room where the air was working. That is when I learned the air was out in the entire building. It made for an uncomfortable night for all of us. Which is unfortunate since we paid for a hotel with AC
Stayed 1 night in Jul 2025