Cleveland Marriott Downtown at Key Tower in Cleveland

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Hotel with 3 restaurants, a short walk to JACK Cleveland Casino

Choose dates to view prices

Where to?

Dates

April 2025

May 2025

Room, 1 King Bed, Non Smoking, Corner | Premium bedding, in-room safe, desk, blackout drapes

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Spa
Bar
Room service

Explore the area

1360 West Mall Drive, Cleveland, OH, 44114

Huntington Bank Field
‪11 min walk‬
Rock and Roll Hall of Fame
‪13 min walk‬
Progressive Field
‪15 min walk‬
Cleveland, OH (CLE-Hopkins Intl.)
‪16 min drive‬

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Room options

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed

234 sq ft
City view
Sleeps 2
1 King Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

Sleeps 2
1 Queen Bed and 1 Double Sofa Bed

Presidential Suite, 1 Bedroom

Sleeps 3
1 King Bed

Club Studio Suite, 1 Bedroom

Sleeps 4
1 Double Bed

Room, 2 Double Beds (Hearing Accessible)

236.8 sq ft
Sleeps 4
2 Double Beds

Club Room, 1 King Bed, Lake View

234 sq ft
City view
Sleeps 4
1 King Bed

Suite, 1 Bedroom

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

234 sq ft
Sleeps 4
1 King Bed

Club Room, 2 Double Beds

234 sq ft
City view
Sleeps 4
2 Double Beds

Club Room, 1 King Bed, Lake View, Corner

234 sq ft
City view
Sleeps 2
1 King Bed

Room, 2 Double Beds, Non Smoking

234 sq ft
Sleeps 4
2 Double Beds

Room, 1 King Bed (Mobility Accessible, Tub)

236.8 sq ft
Sleeps 4
1 King Bed

Room, 1 King Bed (Hearing Accessible)

236.8 sq ft
Sleeps 4
1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

236.8 sq ft
Sleeps 4
1 King Bed

Club Room, 1 King Bed, Lake View (Hearing Accessible)

236.8 sq ft
Sleeps 4
1 King Bed

Club Room, 2 Double Beds, Lake View

234 sq ft
Lake view
Sleeps 4
2 Double Beds

Room, 1 King Bed, Non Smoking, Corner

234 sq ft
City view
Sleeps 4
1 King Bed

Club Room, 1 Double Bed, Corner

City view
Sleeps 3
1 Double Bed

Club Room, 1 Double Bed, Corner

City view
Sleeps 3
1 Double Bed

About the neighborhood

Cleveland

Cleveland Marriott Downtown at Key Tower places you in Downtown Cleveland, within a leisurely stroll of popular sights such as Huntington Bank Field and Rock and Roll Hall of Fame. This 400-room, 4-star hotel has 3 restaurants, a full-service spa, and a gym.

What's nearby

JACK Cleveland Casino - 7 min walk - 0.4 miles
Huntington Bank Field - 11 min walk - 0.6 miles
Rock and Roll Hall of Fame - 13 min walk - 0.7 miles
Progressive Field - 15 min walk - 0.8 miles
Rocket Arena - 15 min walk - 0.8 miles

Getting around

Tower City-Public Square Station - 10 min walk
Cleveland Station - 14 min walk
Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

‪Jack Cleveland Casino - ‬6 min walk
‪The Arcade - ‬7 min walk
‪Rosie & Rocco's - ‬6 min walk
‪Jake's - ‬5 min walk
‪Chipotle Mexican Grill - ‬5 min walk

About this property

Cleveland Marriott Downtown at Key Tower

Hotel with 3 restaurants, a short walk to JACK Cleveland Casino

Guests staying at Cleveland Marriott Downtown at Key Tower enjoy access to a full-service spa, a gym, and free WiFi in public areas. Valet parking is offered for USD 48.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this spa hotel include conference space, express check-out, and local meal delivery service.

Guests can stay connected with WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities. Housekeeping is available on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is open select days.

Languages

English

Similar properties

Pool
Pet friendly
Restaurant
Air conditioning

includes taxes & fees

$153 per night

May 22 - May 23

Property amenities

Internet

Available in all rooms: WiFi (USD 14.95 per day)
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Covered self parking on site (USD 25.99 per day)
Covered valet parking on site (USD 48 per day; includes in/out privileges)

Food and drink

3 restaurants
A bar/lounge
Snack bar/deli

Restaurants on site

Greatroom
Il Venetian
Marble Room Sushi
Savour Coffee and Creatio

Things to do

Fitness classes
Full-service spa
Health club

Family friendly

Grocery/convenience store
In-room crib
Mini-fridge
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage

Guest services

Change of bedsheets (on request)
Concierge services
Housekeeping (on request)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Wedding services

Business services

15 meeting rooms
17,918 square feet of conference space

Outdoors

Firepit
Garden
Outdoor furniture

Full-service spa

5 treatment rooms
Ayurvedic treatments
Body scrubs
Body wraps
Deep-tissue massages
Facials
Manicures/pedicures
Spa open select days

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Ceiling hoist
Elevator (36 inch wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk (30 inches high)
Wheelchair-accessible restaurant

1 building
25 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 1991
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Reception hall
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free crib
Pillow menu
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Cable/satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Meal delivery service
Mini-fridge
Restaurant dining guides

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
Laptop-compatible safe
LED lighting
Mobile key entry
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 100.00 per pet, per stay
Dogs only
1 total (40 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Certain rooms only
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Up to 2 kids 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 30 per day
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
Covered self parking fee: USD 25.99 per day
Covered valet parking fee: USD 48.00 per day (in/out privileges)
Pet fee: USD 100.00 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Check-in: 4:00 PM
Check-out: 11:00 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Marriott Downtown Key Center

Key Marriott

Marriott Key

Marriott Key Hotel

Marriott Key Hotel Cleveland Downtown Center

Cleveland Marriott Downtown Key Center Hotel

Marriott Downtown Key Center Hotel

Marriott Downtown Key Center

Cleveland Marriott Downtown At Key Center Ohio

Marriott Cleveland Downtown At Key Hotel Cleveland

Cleveland Marriott Downtown at Key Center

Cleveland Marriott Downtown at Key Tower Hotel

Cleveland Marriott Downtown at Key Tower Cleveland

Cleveland Marriott Downtown at Key Tower Hotel Cleveland

Frequently asked questions

Are free cancellation options available at Cleveland Marriott Downtown at Key Tower?

Cleveland Marriott Downtown at Key Tower offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Cleveland Marriott Downtown at Key Tower?

As of Apr 26, 2025, prices found for a 1-night stay for 2 adults at Cleveland Marriott Downtown at Key Tower on May 12, 2025 start from $179.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Cleveland Marriott Downtown at Key Tower?

This hotel is situated in Downtown Cleveland within a short 11-minute walk of Huntington Bank Field and also 13 minutes on foot from Rock and Roll Hall of Fame. You'll also find Progressive Field and JACK Cleveland Casino less than a mile away.

Is parking available on site at Cleveland Marriott Downtown at Key Tower?

Yes, covered valet parking is offered for USD 48.00 per day with in/out privileges.

Is a spa located at Cleveland Marriott Downtown at Key Tower?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body wraps, and Ayurvedic treatments. The spa is not open daily but only on select days.

Does Cleveland Marriott Downtown at Key Tower have a casino at the property?

No, Cleveland Marriott Downtown at Key Tower doesn't have a casino.

Will I find an indoor pool at Cleveland Marriott Downtown at Key Tower?

No, there is no indoor pool at this hotel.

Is Cleveland Marriott Downtown at Key Tower good for couples?

There are plenty of amenities for couples at this hotel, including a bar, 3 restaurants, and a full-service spa.

Does Cleveland Marriott Downtown at Key Tower have a hot tub?

No, there isn't a spa tub at this hotel.

Does Cleveland Marriott Downtown at Key Tower feature a restaurant that includes a breakfast menu?

Yes, Cleveland Marriott Downtown at Key Tower has 3 restaurants, and serves breakfast for a surcharge.

Will Cleveland Marriott Downtown at Key Tower allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Cleveland Marriott Downtown at Key Tower for a fee of USD 100.00 per pet, per stay.

Are there connecting rooms at Cleveland Marriott Downtown at Key Tower?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Cleveland Marriott Downtown at Key Tower?

The closest major airport to Cleveland Marriott Downtown at Key Tower is Cleveland, OH (BKL-Burke Lakefront), which is 1.6 mi away (5 minutes by car). Another top airport is Cleveland Hopkins International Airport (CLE), which is located 12.4 mi away (16-minute drive).

Are there rooms with balconies that I can book at Cleveland Marriott Downtown at Key Tower?

No, there aren't any guestrooms with balconies at Cleveland Marriott Downtown at Key Tower.

Does Cleveland Marriott Downtown at Key Tower have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Cleveland Marriott Downtown at Key Tower.

Cleveland Marriott Downtown at Key Tower Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Craig

Jan 21, 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Jan 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

10/10 Excellent

Kristen

Traveled with family and small children

Jan 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All-around amazing.

Stayed 2 nights in Jan 2025

10/10 Excellent

Kristen

Traveled with family and small children

Jan 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This place was absolutely so convenient. The staff was impeccable. Everybody was smiling, super happy. The food was excellent! The gym is great. It was absolutely fabulous. It was so nice to stay at the Marriott/ downtown Cleveland! Thank you thank you so much from the bottom of my heart.

Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Jan 13, 2025

Liked: Property conditions & facilities

Stayed 2 nights in Jan 2025

10/10 Excellent

michelle

Jan 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room was smaller than expected but great otherwise.

Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Jan 5, 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Grant

Jan 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Kent

Jan 4, 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Jan 1, 2025

Stayed 1 night in Dec 2024

8/10 Good

William

Traveled with family

Dec 31, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

8/10 Good

Ami

Traveled with family

Dec 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Earl, the concierge, was wonderful! Paying for WiFi was silly. That shouldn’t happen. Overall, it was great stay.

Stayed 1 night in Dec 2024

6/10 Okay

charles

Traveled with family

Dec 30, 2024

The room couldn’t cool down and the bathroom looked old

Stayed 1 night in Dec 2024

8/10 Good

Bailey

Dec 30, 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Business traveler

Dec 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

10/10 Excellent

Holly

Dec 23, 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Dec 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Dec 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Dec 2024

10/10 Excellent

john

Dec 15, 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Irene

Traveled with family

Dec 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking

Our stay was only one night staff was great and professional however When we valet our car we found it difficult to get our to leave in the morning ! We should have self parked because the valet blocked our truck in so we had to wait almost an hour for them to get our truck. .

Stayed 1 night in Dec 2024

2/10 Terrible

Dane J, Pendleton

Traveled with family

Dec 12, 2024

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness

Dirty towels left behind in my room when we checked. And no sheets for the one bed. We requested sheets and they never came the first night.

Stayed 2 nights in Dec 2024

6/10 Okay

Cringy

Traveled with family and small children, Business traveler

Dec 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

reservation was for 2 double beds, when I checked in they said they could only give me a king with a roll away. I was given free breakfast, but still an inconvenience

Stayed 1 night in Dec 2024

4/10 Poor

Kelly

Traveled with family

Dec 8, 2024

Liked: Cleanliness

Disliked: Staff & service

I was told at check in I would be called when room was ready. I was never called. After I came back the host was rude. Couldn’t find my reservation. Showed my ID and was finally given my room keys.

Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Traveled with group

Dec 7, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Dec 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All Black Party guest

The lobby is beautiful, very welcoming. The hostess was very pleasant. The double room beds are too small. The toilet is really old and low to the floor. No new plug outlets for smart devices. Valet team was amazing.

Stayed 1 night in Nov 2024