Convenient to playhouse square.we had supper and breakfast there and our waitress was great. Will stay again.
Great service! Would recommend.
Seemed very dated and needing updates.
Excellent service. We had taken a red eye the night before and we’re very tired. Check in was not supposed to be until 3, however, they let us check in early and get some much needed rest. Very attentive the whole time to any needs. It was a wonderful experience.
Nice location and friendly staff
Convinent area for downtown
Great
Excellent location. Highly professional front desk staff. There is a parking garage across the street behind the hotel that is a little cheaper than the hotel's valet parking.
Close to the theatre district. Friendly staff.
Easy check in, friendly staff, very clean rooms with a nice view. Overall a good experience
Everything was nice and clean.
When I checked in on Saturday morning the customer representative was amazing. She was the only person working at the counter and was doing great, friendly and helpful. She is an asset to your company.
The front desk staff was the only great thing about the hotel. Our room was hot despite running the A/C on max. The restaurant didn't have the items that were on the menu the front desk gave us. The valet parking is robbery. For the cost of the hotel room the parking should be much cheaper or free. The hotel is located in great spot
Great location, overall good hotel. Nothing fancy. Not a ton of perks. But clean and reliable. Seemed short staffed for check-in and especially valet. Parking is otherwise a disaster.
Overall a nice stay
This was a solid 3-star hotel. Parking options are the only downside. You can valet which was very pricey considering it was Cleveland and not San Francisco or New York City. There was a third party self parking lot around the corner which was a little cheaper but you didn't get in/out privileges and had to pay every time you leave. It sounded very confusing so we just went with valet. A lot of restaurants nearby. Hotel is about a 5-10 minute walk to Cleveland Indians baseball. The Rock and Roll Hall of Fame and Cleveland Browns stadium is about a 30 minute walk. Cleveland is very spread out if you plan on using only public transportation. The theaters and some restaurants in Playhouse Square haven't reopened due to COVID. There was a trolley/train stop near the hotel but I don't believe it was operating.
Great location, very comfortable room
Located in Downtown Cleveland, Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel is within a 10-minute walk of popular sights such as Progressive Field and Rocket Mortgage FieldHouse. This 205-room, 3.5-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start your day off right with full breakfast, which is served for a fee from 6:30 AM to 10:00 AM.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are other standard amenities.
At Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 39 per day, and there's also a free area shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
Convenient to playhouse square.we had supper and breakfast there and our waitress was great. Will stay again.
Great service! Would recommend.
Seemed very dated and needing updates.
Excellent service. We had taken a red eye the night before and we’re very tired. Check in was not supposed to be until 3, however, they let us check in early and get some much needed rest. Very attentive the whole time to any needs. It was a wonderful experience.
Nice location and friendly staff
Convinent area for downtown
Great
Excellent location. Highly professional front desk staff. There is a parking garage across the street behind the hotel that is a little cheaper than the hotel's valet parking.
Close to the theatre district. Friendly staff.
