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Recent guest reviews

Room was spacious. USB ports for charging at bedside and in desk area. Bed and bedding was very nice. We were in RM 502 right outside of the elevators. We were concerned about noise but it was not a problem. Bathroom was cleaned and plenty of towels. Large vanity. Location was outstanding. We walked to attend a show at Rocket Mortgage FieldHouse.

Had a very nice time. Valet and parking was the only downfall

The first room was filled with cigarette /smoke smell but view was better. The front desk lady was very nice to switch me to a different room. Great free shuttle services within 5 miles. Staffs are all very friendly!

it was a nice and roomy room ..staff was so hlpfull

We had large roaches in our room two nights in a row as well as saw a large roach in the lobby during our groups gathering. The friendly staff offered to clean the room and discount one night's stay.

Very nice and elegant. Nice staff.. valet you be overnight..

Great staff. Great location. Need a shuttle? Ask for Jomo. Awesome. Love this hotel, love their bar, love the restaurant.

Great Location, close to all theaters and restaurants. Easy 15 minute walk to Rock-N-Roll Hall of Fame, Science Center, and Submarine.

Nice hotel. Heater was broken in the middle of snow filled weekend. Maintenance tried to fix it only leaving our room smelling like a burnt old furnace. Only accommodated with a free breakfast.

Perfect location for Playhouse square. Hotel is only across the street from the theater. Hotel staff are super friendly and rooms were nice. Bonus pool in downtown Cleveland is a rare one and was a nice feature.

The bed and pillows were super comfortable. Check in was quick and the valet service was prompt. I have no problem staying here again.

We enjoyed the night we spent here, however, there were some LOUD people that also enjoyed their night here. The hotel is in a location that is under some construction and quite aways away from anything other than Playhouse Square. Breakfast was amazing!

handle our request for multiple rooms on same floor with no problem ty

Euclid Ave Cleveland OH

Hotel highlights

  • Walking distance to Rocket Mortgage FieldHouse and Progressive Field
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Gateway District, Crowne Plaza Cleveland at Playhouse Square is within a 10-minute walk of popular sights such as Cleveland Public Library and Rocket Mortgage FieldHouse. This 3.5-star hotel welcomes guests with 205 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Full breakfast is offered for a fee each morning from 6:00 AM to 10:30 AM.


Rooms

All 205 recently renovated rooms feature coffee makers, safes, and phones. Guests can expect free WiFi and TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries. Ironing boards and desks are also standard.


Property features

At Crowne Plaza Cleveland at Playhouse Square, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. Valet parking is available for USD 34 per day, and there's also a free area shuttle. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a sauna, free WiFi in public areas, and conference space.

Room options

Room, 2 Double Beds, Accessible, Bathtub (Mobility)

2 Double Beds | Sleeps 4

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Premium Room, 1 King Bed, Non Smoking, View (Worklife)

1 King Bed | Sleeps 2

Standard Room

1 King Bed | 2 Double Beds | Sleeps 2

Guest reviews for Crowne Plaza Cleveland at Playhouse Square

Everyone (20) Couples (3) Family (3)
5
Family

Room was spacious. USB ports for charging at bedside and in desk area. Bed and bedding was very nice. We were in RM 502 right outside of the elevators. We were concerned about noise but it was not a problem. Bathroom was cleaned and plenty of towels. Large vanity. Location was outstanding. We walked to attend a show at Rocket Mortgage FieldHouse.

By on Nov 17, 2019

Review comment responded on Nov 20, 2019

Thank you for taking the time to write us a review! We appreciate all of your compliments! We are glad you enjoyed your stay!

3
Everyone

By on Nov 12, 2019

Review comment responded on Nov 12, 2019

Thank you for taking the time to rate our hotel.

5
Partner Couples

Had a very nice time. Valet and parking was the only downfall

By on Sep 15, 2019

Review comment responded on Sep 17, 2019

Thank you so much for taking the time to write us a review. We appreciate your feedback and are glad you enjoyed your stay.

5
Everyone

By on Sep 1, 2019

Review comment responded on Sep 3, 2019

Thank you so much for taking the time to rate our hotel! We look forward to seeing you during your next trip to the area!

5
Everyone

By on Aug 31, 2019

Review comment responded on Sep 3, 2019

Thank you so much for taking the time to rate our hotel! We look forward to seeing you during your next trip to the area!

4
Everyone

By on Aug 19, 2019

Review comment responded on Aug 20, 2019

Thank you so much for taking the time to rate our hotel! We look forward to seeing you during your next trip to the area!

5
Business Business

The first room was filled with cigarette /smoke smell but view was better. The front desk lady was very nice to switch me to a different room. Great free shuttle services within 5 miles. Staffs are all very friendly!

By on Aug 7, 2019

Review comment responded on Aug 13, 2019

Thank you for taking the time to tell us about your experience at Crowne Plaza CLEVELAND AT PLAYHOUSE SQUARE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5
Friends

it was a nice and roomy room ..staff was so hlpfull

By on Jul 12, 2019

Review comment responded on Jul 24, 2019

Thank you for taking the time to write us a review! I appreciate your feedback and am glad you enjoyed your stay! We look forward to seeing you during your next stay!

3
Family

We had large roaches in our room two nights in a row as well as saw a large roach in the lobby during our groups gathering. The friendly staff offered to clean the room and discount one night's stay.

By on Jul 8, 2019

Review comment responded on Jul 24, 2019

Thank you for taking the time to write us a review. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5
Partner Couples Business Business

Very nice and elegant. Nice staff.. valet you be overnight..

By on Jun 18, 2019

Review comment responded on Jul 24, 2019

Thank you for taking the time to write us a review! I appreciate your feedback and am glad you enjoyed your stay! We look forward to seeing you during your next stay!

Crowne Plaza Cleveland at Playhouse Square

1260 Euclid Ave, Cleveland, OH 44115
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