The heater wasn’t working, but a guy came as soon as he started working at 11pm and did repair it, everything else was okay
The wifi was terrible!! So slow!! Otherwise it would have been a fine experience.
Went out for a few hours and there was a roach in my pizza box when I came back.
It was filthy, smelled like urine, dirty towels and bedding piled in the hallways, and smelled strongly of cigarette smoke We left, could not stay there, this hotel should not even be advertised. Would like our money refunded...worst experience ever
I didnt like that my room was infested with cockroaches wasnt for me
Very old. The windows were filthy, hardly any TP on Roll and no replacement, dirty wash cloth hanging over shower head. 2 guests and only 1 bath towel. I was told we have a snack machine but no snacks in it. I won’t be back to that hotel but loved my time in Cleveland
This hotel hasn't been updated since the day it was built.
This place is really run down. Everything is old and in bad shape. The room was clean though. Not a place I’d ever stay again.
Most horrible place ever i wiould never ever stay there again
Spacious room, view of the city, and free parking along with fridge and microwave. The rooms need smoke deodorizer and carpets cleaned.
The staff was not very friendly.. The halls smelled. There waas trash under the beds.
Convenient location on health line (public transit).
A little disappointed when we arrived and did not have towels in the room. When we requested towels they did bring them to the room. We had to go to front desk to get them.
Hotel is a little old and needs some upgrading. Overall you get what you pay for.
Creepy and scary. Staff were very please. Location was ok
we had a really nice room, but after we unpacked and turned on the TV, there was no signal. we tried to call the front desk, but the phone didn't work. i went down to the desk and told them the issues and they upgraded us to a much larger, nicer room. very quiet motel. very nice employees.
Not a bad hotel. Not the Taj Mahal, but it is cheap and close to the venue. Making it the prime spot for most of the out of town attendees. Which comprised of most of the audience, since the band no longer tours. Bar was cool enough to make a private after party for band and fans. It is older, run down a bit, and in a downtown section of town. Other reviews that said in a bad neighborhood, don't know what a bad neighborhood is. I think they are just scared of people of color. There are places to eat within walking distance. The pizza at the bar was pretty good. Not a vacation palace. But it is clean, the staff was great, and they put up with the band's crazy fans very well.
University Hotel & Suites places you within a 10-minute stroll of popular attractions such as Children's Museum of Cleveland and Agora Theater & Ballroom. This 161-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.
All 161 air-conditioned rooms provide refrigerators and free local calls. TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries.
Guests of University Hotel & Suites enjoy free WiFi in public areas, coffee in a common area, and an arcade/game room. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include laundry facilities, an ATM, and a TV in a common area.
The heater wasn’t working, but a guy came as soon as he started working at 11pm and did repair it, everything else was okay
The wifi was terrible!! So slow!! Otherwise it would have been a fine experience.
Went out for a few hours and there was a roach in my pizza box when I came back.
It was filthy, smelled like urine, dirty towels and bedding piled in the hallways, and smelled strongly of cigarette smoke We left, could not stay there, this hotel should not even be advertised. Would like our money refunded...worst experience ever
I didnt like that my room was infested with cockroaches wasnt for me
Very old. The windows were filthy, hardly any TP on Roll and no replacement, dirty wash cloth hanging over shower head. 2 guests and only 1 bath towel. I was told we have a snack machine but no snacks in it. I won’t be back to that hotel but loved my time in Cleveland
This hotel hasn't been updated since the day it was built.
This place is really run down. Everything is old and in bad shape. The room was clean though. Not a place I’d ever stay again.
