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Recent guest reviews

It was a weird place. No refrigerator because of COVID. The Ledger bar was fine but no wine list. Service was not great and our 2 drinks cost $35. The room shower is out in the open which is kinda sexy but you can’t adjust the water temp without getting wet. Oh and one of the male patrons came in wearing a pink blindfold. There’s a coffee cart in the morning but no breakfast. Overall, it was not a great experience. Very little connection with the staff.

Didn't like the fact there were no microwave or refrigerators in rooms

Wonderful service, great atmosphere, and high quality food & drink.

my stay at the metropolitan 9 was awesome I stayed there for my 40th birthday this past weekend the service was awesome they brought me champagne and cake as a complimentary birthday gift I loved it they upgraded my room to the reserve floor which was awesome I will definitely be staying again

It was nice and a great location close to everything, but a bit overpriced

The reserve floor was nicely done. We enjoyed breakfast.

Beautiful Hotel! The people were great! The food in the restaurant was delicious. The Vault was wonderful with a live Jazz band. I don't write a lot of reviews but this place was so good!

Beautiful hotel. Nicest place I've ever stayed in Cleveland. This hotel was paid for by my company.

Very nice and conveniently close to the Q. Elevators were really fast too

Great location! Staff was great! Lisa at the bar was wonderful and personable.

Nice location- close to stadiums, restaurants and bars . The King room had a weird design as the shower was in the middle of the room.

great ambience and modern hotel room. Staff was friendly and helpful

I enjoyed my stay at the 9 and I would recommend this hotel to stay in. The rooms are nice and the environment of this hotel is a place to visit.

Hotel staff was friendly, but did not have the room we had booked. We were sent to the Doubletree in Independence, OH 15 min drive away. Not convenient as we were in town for the Indians baseball game. Huge disappointment all around.

We arrived after check in time and still had to wait a 1/2 hr before getting into our room. We were also charged for snacks/water that we didn't take and had to have them removed from our bill. Check in was not a fun way to start our weekend seeing we don't get out very often. For the cost of the hotel, such an inconvenience was not expected.

E 9th St Cleveland OH

Hotel highlights

  • Walking distance to Rocket Mortgage FieldHouse and Progressive Field
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour health club

Located in Gateway District, Metropolitan at The 9, Autograph Collection is within a 10-minute walk of popular sights such as Rocket Mortgage FieldHouse and Progressive Field. This 4-star hotel has 156 guestrooms and offers a 24-hour health club, free in-room WiFi, and a rooftop terrace.


Dining

The onsite restaurant is perfect for a quick bite to eat.


Rooms

All 156 air-conditioned accommodations feature sitting areas. 55-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. IPod docks, safes, and phones are other standard amenities.


Property features

Guests staying at Metropolitan at The 9, Autograph Collection enjoy a 24-hour health club, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for USD 39 per day. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this boutique hotel include a business center, express check-out, and a ballroom.

Guest reviews for Metropolitan at The 9, Autograph Collection

Everyone (13) Couples (8) Family (3) Friends (1)
4
Partner Couples

It was a weird place. No refrigerator because of COVID. The Ledger bar was fine but no wine list. Service was not great and our 2 drinks cost $35. The room shower is out in the open which is kinda sexy but you can’t adjust the water temp without getting wet. Oh and one of the male patrons came in wearing a pink blindfold. There’s a coffee cart in the morning but no breakfast. Overall, it was not a great experience. Very little connection with the staff.

By on Mar 31, 2021

Review comment responded on Apr 6, 2021

Thank you for choosing the Metropolitan at the 9 and taking the time to leave this review. We are sorry to hear you did not have a great experience and hope we are able to provide a better one in the future.

3
Everyone

Didn't like the fact there were no microwave or refrigerators in rooms

By on Mar 26, 2021

Review comment responded on Mar 26, 2021

Thank you for taking the time to leave us this review. We do have microwaves and refrigerators available upon request. If you decide to visit us in the future, please let us know and we can have one sent up to the room.

5
Partner Couples

Wonderful service, great atmosphere, and high quality food & drink.

By on Mar 13, 2021

Review comment responded on Mar 14, 2021

Thank you for choosing the Metropolitan at the 9 for your visit to Cleveland and for leavings this excellent review. We hope to welcome you back again in the near future!

5
Everyone

my stay at the metropolitan 9 was awesome I stayed there for my 40th birthday this past weekend the service was awesome they brought me champagne and cake as a complimentary birthday gift I loved it they upgraded my room to the reserve floor which was awesome I will definitely be staying again

By on Jan 27, 2020

Review comment responded on Jan 29, 2020

Happy Birthday! Thank you so much for the positive feedback! We look forward to welcoming you back to the Metropolitan at the 9 again in the future.

4
Partner Couples

It was nice and a great location close to everything, but a bit overpriced

By on Jan 7, 2020

Review comment responded on Jan 15, 2020

Thank you for choosing the Metropolitan at the 9 and taking the time to leave us this excellent review! We hope to welcome you back again in the future.

5
Everyone

By on Oct 17, 2019

Review comment responded on Nov 24, 2019

Thank you for your excellent rating! We look forward to welcoming you back to The Metropolitan at the 9 soon.

5
Everyone

By on Aug 26, 2019

5
Partner Couples

The reserve floor was nicely done. We enjoyed breakfast.

By on Apr 16, 2019

5
Family

Beautiful Hotel! The people were great! The food in the restaurant was delicious. The Vault was wonderful with a live Jazz band. I don't write a lot of reviews but this place was so good!

By on Apr 15, 2019

5
Everyone

By on Jan 6, 2019

Metropolitan at The 9, Autograph Collection

2017 E 9th St, Cleveland, OH 44115
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