Metropolitan at The 9, Autograph Collection in Cleveland

Property features

Guests staying at Metropolitan at The 9, Autograph Collection enjoy a 24-hour health club, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for USD 39 per day. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this boutique hotel include a business center, express check-out, and a ballroom.

Arrivals + Departures

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

Check-in: 4 PM
Check-out: noon
Minimum check-in age: 21

Special Check-in Details

Front desk staff will greet guests on arrival.

Payment types

Kids + Beds

Free rollaway/extra beds are available
Free cribs/infant beds are available

Pet Policy

This property welcomes pets for USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
Service animals exempt from fees

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The following credit cards are accepted: American Express, Diners Club, Discover, Mastercard, Visa, and Union Pay.
Debit cards aren't accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Guests are provided with hand sanitizer and masks are required in public areas.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Valet parking fee: USD 39 per day (in/out privileges)
Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Metropolitan 9 Autograph Collection Hotel Cleveland
Metropolitan 9 Autograph Collection Hotel
Metropolitan 9 Autograph Collection Cleveland
Metropolitan 9 Autograph Collection Hotel Cleveland
Metropolitan 9 Autograph Collection Hotel
Metropolitan 9 Autograph Collection Cleveland
Metropolitan 9 Autograph Collection
Hotel Metropolitan at The 9, Autograph Collection Cleveland
Cleveland Metropolitan at The 9, Autograph Collection Hotel
Hotel Metropolitan at The 9, Autograph Collection
Metropolitan at The 9, Autograph Collection Cleveland
Metropolitan at The 9 Autograph Collection
Metropolitan At The 9 Autograph Collection®
Metropolitan at The 9, Autograph Collection Hotel
Metropolitan at The 9, Autograph Collection Cleveland
Metropolitan at The 9, Autograph Collection Hotel Cleveland

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4.3

out of 5

"Very good!"

See all 25 reviews

Room cleanliness 4.5

Service & staff 4.5

Room comfort 4.0

Hotel condition 4.5

This hotel is most popular for:

Recent guest reviews

It was a weird place. No refrigerator because of COVID. The Ledger bar was fine but no wine list. Service was not great and our 2 drinks cost $35. The room shower is out in the open which is kinda sexy but you can’t adjust the water temp without getting wet. Oh and one of the male patrons came in wearing a pink blindfold. There’s a coffee cart in the morning but no breakfast. Overall, it was not a great experience. Very little connection with the staff.

Didn't like the fact there were no microwave or refrigerators in rooms

Wonderful service, great atmosphere, and high quality food & drink.

my stay at the metropolitan 9 was awesome I stayed there for my 40th birthday this past weekend the service was awesome they brought me champagne and cake as a complimentary birthday gift I loved it they upgraded my room to the reserve floor which was awesome I will definitely be staying again

It was nice and a great location close to everything, but a bit overpriced

The reserve floor was nicely done. We enjoyed breakfast.

Beautiful Hotel! The people were great! The food in the restaurant was delicious. The Vault was wonderful with a live Jazz band. I don't write a lot of reviews but this place was so good!

Beautiful hotel. Nicest place I've ever stayed in Cleveland. This hotel was paid for by my company.

Very nice and conveniently close to the Q. Elevators were really fast too

Great location! Staff was great! Lisa at the bar was wonderful and personable.

Nice location- close to stadiums, restaurants and bars . The King room had a weird design as the shower was in the middle of the room.

great ambience and modern hotel room. Staff was friendly and helpful

I enjoyed my stay at the 9 and I would recommend this hotel to stay in. The rooms are nice and the environment of this hotel is a place to visit.

Hotel staff was friendly, but did not have the room we had booked. We were sent to the Doubletree in Independence, OH 15 min drive away. Not convenient as we were in town for the Indians baseball game. Huge disappointment all around.

We arrived after check in time and still had to wait a 1/2 hr before getting into our room. We were also charged for snacks/water that we didn't take and had to have them removed from our bill. Check in was not a fun way to start our weekend seeing we don't get out very often. For the cost of the hotel, such an inconvenience was not expected.

Guest reviews for Metropolitan at The 9, Autograph Collection

Partner Couples

By a verified traveler on Mar 31, 2021

Review comment Ted responded on Apr 6, 2021

Thank you for choosing the Metropolitan at the 9 and taking the time to leave this review. We are sorry to hear you did not have a great experience and hope we are able to provide a better one in the future.

Everyone

By a verified traveler on Mar 26, 2021

Review comment Ted responded on Mar 26, 2021

Thank you for taking the time to leave us this review. We do have microwaves and refrigerators available upon request. If you decide to visit us in the future, please let us know and we can have one sent up to the room.

By a verified traveler on Mar 13, 2021

Review comment Ted responded on Mar 14, 2021

Thank you for choosing the Metropolitan at the 9 for your visit to Cleveland and for leavings this excellent review. We hope to welcome you back again in the near future!

By a verified traveler on Jan 27, 2020

Review comment Ted responded on Jan 29, 2020

Happy Birthday! Thank you so much for the positive feedback! We look forward to welcoming you back to the Metropolitan at the 9 again in the future.

By a verified traveler on Jan 7, 2020

Review comment Ted responded on Jan 15, 2020

Thank you for choosing the Metropolitan at the 9 and taking the time to leave us this excellent review! We hope to welcome you back again in the future.

By a verified traveler on Oct 17, 2019

Review comment Ted responded on Nov 24, 2019

Thank you for your excellent rating! We look forward to welcoming you back to The Metropolitan at the 9 soon.

By a verified traveler on Aug 26, 2019

By a verified traveler on Apr 16, 2019

Family

By a verified traveler on Apr 15, 2019

By a verified traveler on Jan 6, 2019

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Metropolitan at The 9, Autograph Collection

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