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Aloft Cleveland Downtown

3.0 out of 5.0

Recent guest reviews

Hotel was within walking distance of rock hall, casino and next to The Flats. Somewhat inconvenienced with no hotel store to purchase toiletries. Walked 5 blocks to a drugstore. Temperature in room seemed to fluctuate-seemed always adjusting thermostat. Fridge was noisy. Would stay here again now knowing how to cool room properly. Staff friendly, didn’t use convenient shuttle but can also take free trolley around downtown.

Excellent full gym in the same building complimentary to hotel guests. Nice lake view. Room layout a little different than a std U.S. hotel..

We moved to this hotel after staying in a name hotel. The first hotel was not clean, did not have heat in the room, and had a horrible sewer smell for several hours. This hotel was clean. The people were awesome. We enjoyed it. When we had to extend our trip by one day, we elected to go back to this hotel. We will stay again.

Great location. I stay here a lot. Shuttle service within 5 miles so basicallly anywhere downtown.

Aloft offers the kind of customer service that loses customers. I will not consider Aloft in the future. They would not refund my money even when the situation of canceling was out of my control.

Almost always stay here when we come to town, location is good, price is right, rooms are well taken care of, staff is helpful and friendly. Not a luxury place, but we don't need that. very comfortable

The hotel is very modern in what used to be a gritty , working area, We walked to the Rock and Roll Museum and enjoyed seeing the ongoing changes happening in the downtown area. TheBrown's stadium is also close by. There were several places to eat near by and the staff was quite helpful.

When I arrived the atmosphere in the lobby was energetic, there was a bar, seating area and check in-all with guests milling around. Loved the style and use of lighting.

We love alofts, every city we go we will always stay there and they're always amazing, and they are a pet friendly hotel!

Fancy new pet-friendly hotel not far from downtown. Stuff was very helpful changing room to room with nicer view or describing local places to eat.

Great hotel...close to everything in downtown Cleveland

We loved it. Nice view of the river and Lake Erie. Close to R&R HOF.

We stay at Aloft frequently when we come to Cleveland. It's within walking distance of everything and it is very clean and modern. Always a great experience.

All perfect great place what a wonderful weekend will be back

We spent one night June22/23rd 2014, and were super impressed at this hotel's chic ambiance....but more so with the super nice/helpful staff members at the front desk. Thank you guys for making it such a great stay!

Really cool place. Short walk to warehouse district with tons of restaraunts and bars.

Just average. Staff overall were courteous, but nothing special. Room was clean, shower was nice. Got bounced around when called back to get a copy of my bill. It was fine, I guess I was expecting a little more.

My overall experience with Aloft Cleveland was positive. It's a beautiful, modern hotel and the staff was very friendly and accommodating. I would definitely stay there again and recommend it to others. My only issue is that I had originally booked and prepaid for my stay on April 15. My travel plans changed, so I had to change my stay to April 29. Since I had prepaid, Starwood would not allow a refund. I could understand (to a degree) if I had simply cancelled outright, but I didn't think it was fair to charge me if all I wanted to do was move my booking to a different date. My room with tax was about $180, but because I cancelled and rebooked, I ended up paying $360 for one stay.

Went on a girls trip to Cleveland this week - had a great time staying at Aloft. For the price, this hotel is fabulous. It is in a GREAT location, just a 4 minute walk to W. 6th street and a short cab over to W. 25th street. Hotel is currently renovating it seems, was a bit loud in the morning with the construction sounds.

It was very clean. It was very modernly decorated. The bed and pillows were amazing. The view was nice. It would have been better in the summer when there was not construction going on outside the window. There was train and tram tracks right out the window and boats that made a bit of noise early morning. The bar was very beautiful. Overall I think it was great and would definitely stay again.

Room options

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, 1 King Bed, Accessible

King 1 | Sleeps 2

Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Aloft Cleveland Downtown

Everyone (5) Couples (10) Business (2) Family (1) Other (1) Friends (2)
4

cleveland weekend

Everyone

Hotel was within walking distance of rock hall, casino and next to The Flats. Somewhat inconvenienced with no hotel store to purchase toiletries. Walked 5 blocks to a drugstore. Temperature in room seemed to fluctuate-seemed always adjusting thermostat. Fridge was noisy. Would stay here again now knowing how to cool room properly. Staff friendly, didn’t use convenient shuttle but can also take free trolley around downtown.

By on Nov 7, 2017

4

good location if you need down town

Business Travelers

Excellent full gym in the same building complimentary to hotel guests. Nice lake view. Room layout a little different than a std U.S. hotel..

By on Sep 9, 2017

4

excellent place!

Everyone

We moved to this hotel after staying in a name hotel. The first hotel was not clean, did not have heat in the room, and had a horrible sewer smell for several hours. This hotel was clean. The people were awesome. We enjoyed it. When we had to extend our trip by one day, we elected to go back to this hotel. We will stay again.

By , from Cleveland, Ohio on Dec 27, 2016

5
Everyone

Great location. I stay here a lot. Shuttle service within 5 miles so basicallly anywhere downtown.

By on Nov 20, 2016

1

nice looking poor customer service

Everyone

Aloft offers the kind of customer service that loses customers. I will not consider Aloft in the future. They would not refund my money even when the situation of canceling was out of my control.

By , from B on Oct 31, 2016

5

we love this place

Everyone

Almost always stay here when we come to town, location is good, price is right, rooms are well taken care of, staff is helpful and friendly. Not a luxury place, but we don't need that. very comfortable

By , from Ann Arbor MI on Mar 13, 2016

5

new view of cleveland

Couples

The hotel is very modern in what used to be a gritty , working area, We walked to the Rock and Roll Museum and enjoyed seeing the ongoing changes happening in the downtown area. TheBrown's stadium is also close by. There were several places to eat near by and the staff was quite helpful.

By on Oct 20, 2015

4

impressed

Couples

When I arrived the atmosphere in the lobby was energetic, there was a bar, seating area and check in-all with guests milling around. Loved the style and use of lighting.

By on May 11, 2015

5

always amazing

Couples

We love alofts, every city we go we will always stay there and they're always amazing, and they are a pet friendly hotel!

By on May 1, 2015

5

fancy hotel

Families

Fancy new pet-friendly hotel not far from downtown. Stuff was very helpful changing room to room with nicer view or describing local places to eat.

By on Apr 6, 2015