location was great for many venues.
Great location
This was a great room for our family's road trip, right off main highway and convenient walking to a fun beer garden. The front desk people were very helpful and friendly.
Enjoyed the building being old but well kept! Staff was friendly and the cleanliness was good! Location was perfect!
The shuttle service to University Hospital Rainbow & Babies was so helpful and very much appreciated. The rooms were very clean, comfortable, beds and pillows gave us a very restful sleep!! Lots of options for breakfast!!
Had a great stay and was very clean and friendly staff
The staff went over and above to make our stay an enjoyable one.
The location is excellent, and the staff was friendly. However, we had no housekeeping visit on Sunday, 11/10, which made for no clean towels on Monday, 11/11.
Rooms were clean and spacious. the bathroom was a little small. Wonderful breakfast.
It was a little strange that the entrance was in an allyeay.
Extremely old and run down; staff was nice enough, but building old, rooms need updating; location is convenient to Playhouse Square, but entry to hotel is in a dumpy alley; skimpy on shampoo, etc as well as towels; had to keep thermostat at 60 to cool off room
Courteous staff, parking space, strategic location and good breakfast
Location was great being downtown. Staff was extremely nice and helpful!
Interior of property and room were clean and neat and very welcoming alley behind building is durty and scary
Located in Downtown Cleveland, Comfort Inn Downtown is within a 10-minute walk of popular sights such as Cleveland State University and Progressive Field. This 145-room hotel welcomes guests with conveniences like 3 restaurants, free in-room WiFi, and a gym.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM. Enjoy dining at Subway, one of 3 onsite restaurants.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Renovated in 2016, Comfort Inn Downtown offers a gym, free WiFi in public areas, and a business center. Self parking is offered for USD 9.50 per day. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a meeting room, and free newspapers.
location was great for many venues.
Great location
On behalf of our entire staff, we thank you for your business and for your comments regarding our location. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
It's great to see that we were able to provide you with excellent service and accommodations. We hope to see you again on your next visit to the area!
This was a great room for our family's road trip, right off main highway and convenient walking to a fun beer garden. The front desk people were very helpful and friendly.
I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our front desk and your comments about our room. Your voice is very valuable to us and we hope you will return on your next travels.
Enjoyed the building being old but well kept! Staff was friendly and the cleanliness was good! Location was perfect!
Thank you so much for the incredible rating. We look forward to your next visit!
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
The shuttle service to University Hospital Rainbow & Babies was so helpful and very much appreciated. The rooms were very clean, comfortable, beds and pillows gave us a very restful sleep!! Lots of options for breakfast!!
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!
Had a great stay and was very clean and friendly staff
Thank you for rating our hotel so highly. It is always our ambition to give you a one of a kind memorable experience and I'm glad that our welcoming staff and standards of cleanliness exceeded your expectations. We hope that you experience the same comfortable stay during your next visit. We look forward to seeing you again!
Hello Nancy, Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our location. Please do come see us again.