The shuttle service to University Hospital Rainbow & Babies was so helpful and very much appreciated. The rooms were very clean, comfortable, beds and pillows gave us a very restful sleep!! Lots of options for breakfast!!
Had a great stay and was very clean and friendly staff
The staff went over and above to make our stay an enjoyable one.
The location is excellent, and the staff was friendly. However, we had no housekeeping visit on Sunday, 11/10, which made for no clean towels on Monday, 11/11.
Rooms were clean and spacious. the bathroom was a little small. Wonderful breakfast.
It was a little strange that the entrance was in an allyeay.
Extremely old and run down; staff was nice enough, but building old, rooms need updating; location is convenient to Playhouse Square, but entry to hotel is in a dumpy alley; skimpy on shampoo, etc as well as towels; had to keep thermostat at 60 to cool off room
Courteous staff, parking space, strategic location and good breakfast
Location was great being downtown. Staff was extremely nice and helpful!
Interior of property and room were clean and neat and very welcoming alley behind building is durty and scary
The hotel itself was nice and we were happy with the room. The staff was super helpful and friendly. The only draw back was the entire hotel smelled like Subway due to it being in the hotel.
Close to progressive field. Nice staff. Clean room.
Have stayed here 3 other times and every time was great. The staff was very pleasant and helpful
Located in Downtown Cleveland, Comfort Inn Downtown is adjacent to Wolstein Center and within a 10-minute walk of other popular attractions like Cleveland State University. This 145-room hotel welcomes guests with conveniences like 3 restaurants, free in-room WiFi, and a free airport shuttle.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM. Enjoy dining at Subway, one of 3 onsite restaurants.
The 145 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are other standard amenities.
Renovated in 2016, Comfort Inn Downtown offers a fitness center, free WiFi in public areas, and a meeting room. If you drive, self parking is USD 9.50 per day, or you can take advantage of the free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
The shuttle service to University Hospital Rainbow & Babies was so helpful and very much appreciated. The rooms were very clean, comfortable, beds and pillows gave us a very restful sleep!! Lots of options for breakfast!!
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!
Had a great stay and was very clean and friendly staff
Thank you for rating our hotel so highly. It is always our ambition to give you a one of a kind memorable experience and I'm glad that our welcoming staff and standards of cleanliness exceeded your expectations. We hope that you experience the same comfortable stay during your next visit. We look forward to seeing you again!
The staff went over and above to make our stay an enjoyable one.
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
The location is excellent, and the staff was friendly. However, we had no housekeeping visit on Sunday, 11/10, which made for no clean towels on Monday, 11/11.
To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our staff and also our housekeeping. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
Thank you for leaving your five-star rating of our hotel. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit. We look forward to seeing you again!
Rooms were clean and spacious. the bathroom was a little small. Wonderful breakfast.
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our breakfast. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.
It was a little strange that the entrance was in an allyeay.
Dear Guest, Thank you for sharing this honest review and feedback about our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.