The hotel staff upon checkin were friendly and efficient. There were some shady characters hanging all around the hotel, especially near the back alley that you must pass to get to your car. The room had basic accommodations and is good for sleeping, nothing more. It seemed like they were undergoing some renovations in lobby and elevators. Several fast food restaurants around. Near downtown.
The staff was very rude. They made a mistake and did nothing to correct it. The white lady at the front desk seemed racist. Would never stay here again it felt like a ghost town.
staff was helpful and professional and blah blah bla
Nice clean hotel close to highway and very convenient.
Close to airport and Puritas train station. Easy access to downtown, and staff is very friendly and accommodating.
Everything about my hotel was excellent. Orbitz was a huge failure. I drove to the Marriott to check in quickly before going to a funeral viewing. Surprise! The Marriott did not have my reservation from Orbitz. I have no idea what happened to my prepaid hotel reservation. After phone calls from me, a phone call from Orbitz to the front desk supervisor, and an email, I finally was able to check into my room but I was 1 1/2 hours late for the funeral viewing. I was very angry and very dissatisfied with Orbitz.
Clean, friendly and convenient Lkkkkkkkkkklkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkjjkk
Confusion on check in if I had paid for parking. Clerk ran my card for incidental purchases at check in. After dinner we were called out of room because I signed for dinner $130.00 and they did not have card info, although given at check in. Back to room took shower and called to desk again....problem with reservation I am told. Mind you we are in the furthest wing, at desk i am told we did not pay for parking although I was given a pass earlier. After requesting a supervisor "Gabby" showed up with a attitude and scolded me for using a third party source "orbitz" to reserve room. I was told after spending on room and dinner I would have to dish out more money for parking,we weren't even that close to airport, after heated unprofessional exchange with supervisor who was determined to be right she finally blessed me with a comp on parking....always choose Marriott when traveling but i will not now.
I only stayed one night. Quick trip for a funeral, rushed and stressed. Arrived at front desk and realized I had not brought a credit card..horrors! The hotel was pre-paid. Women at front desk could not have been nicer. Let let me just leave a small cash deposit. So thankful. Went to restaurant to get a bowl of soup. Waitress gave me extra crackers, lots of iced tea, hot soup. Driver at 4:00 am pick up to airport was also extra sweet and nice. I felt so well taken care of at this hotel.
Pay for wi fi and parking which was poor at best. No thanks. Too many other choices
The hotel is very close to the hotel, and convenient connect to the place need to visit. General service is pretty good, and shuttle bus service is really good.
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Nice visit. The hotel is a bit threadbare, but it was clean and nice.
Traveled to attend nephew's wedding. The wedding reception was held here. It was the perfect place for us to stay for this event.
Lobby and facilities outside of the room are quite nice and relaxing, and center outside patio area would be nice in summer (though covered in snow in winter). Room is decent, but mattress seems to need to be replaced and bedding not not quite crisp and clean (stains on duvet cover, sheets don't fully fit mattress, etc.). Room is quiet with exception of hearing people talk in hallway. Hallway smelled like guest down the hall was smoking marijuana throughout the afternoon/evening.
I dont usually write reviews but I felt that this would be the only way to get the word out to people when they are deciding which hotel to stay. This is not your typical brand name hotel . I have been a loyal customer to this type of hotel for years and I am usually not ever disappointed. This time was an exception unfortunately. We decided to stay at this hotel because we were going to a Browns game and everything was closer to downtown was booked. The distance wasn't bad but it still took 20-30 minutes to get to the game. I specifically asked for a king bed and instead my husband and I got 2 double beds. My husband is 6'5 and a double bed just doesn't work well for him. There was a wedding at the hotel so changing rooms was out of the question, nothing available. The hotel parking lot was completely full, no where to park anywhere near a door. The hotel was noisy and the noise continued through out the night. There was no coffee anywhere and if you wanted any it was on room service which was outrageous. The rooms were small, the bathroom was small. They were at least clean. The ice and pop machine around the corner neither worked. The staff was rude and when asked about if there was any coffee anywhere, we were told, "there is nothing free at this hotel, but if you'd like coffee there is a coffee shop just up the street" Last but not least, apparently it is this hotel's policy to run your credit card for any possible incidentals that may occur. (which is typical of most hotels) What I didn't not know is that they automatically charge your credit card 50$. On the front desk is a small explanation of this charge. That would have been nice to know when we booked this hotel. I have never had a hotel actually place a 50$ charge on your card and it does get credited back to your account within a week. It takes less than an hour to be placed on your card but a week to return?? Thats ridiculous. We were very disappointed with this hotel and the whole experience. I have learned to check into a few things a little more closely next time before booking through here because unfortunately you don't get a good representation of the actual hotel and its policies and accommodations. Lesson Learned
Wyndham Cleveland Airport is located 3.1 mi (4.9 km) from Memphis Kiddie Park and within a 10-minute drive of Cleveland Metroparks Zoo. This 368-room, 3.5-star hotel has an indoor pool along with free in-room WiFi and a free airport shuttle.
Satisfy your hunger from the comfort of your room with room service.
Wyndham Cleveland Airport's 368 rooms provide coffee makers, free weekday newspapers, and safes. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include phones, ironing boards, and desks.
Guests staying at Wyndham Cleveland Airport enjoy an indoor pool, a fitness center, and a spa tub. If you drive, self parking is USD 5.00 per day, or you can take advantage of the free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.
The hotel staff upon checkin were friendly and efficient. There were some shady characters hanging all around the hotel, especially near the back alley that you must pass to get to your car. The room had basic accommodations and is good for sleeping, nothing more. It seemed like they were undergoing some renovations in lobby and elevators. Several fast food restaurants around. Near downtown.
The staff was very rude. They made a mistake and did nothing to correct it. The white lady at the front desk seemed racist. Would never stay here again it felt like a ghost town.
I would like to further discuss your experience, please contact the hotel and ask for Kelly, the general manager.
staff was helpful and professional and blah blah bla
Nice clean hotel close to highway and very convenient.
Close to airport and Puritas train station. Easy access to downtown, and staff is very friendly and accommodating.
Everything about my hotel was excellent. Orbitz was a huge failure. I drove to the Marriott to check in quickly before going to a funeral viewing. Surprise! The Marriott did not have my reservation from Orbitz. I have no idea what happened to my prepaid hotel reservation. After phone calls from me, a phone call from Orbitz to the front desk supervisor, and an email, I finally was able to check into my room but I was 1 1/2 hours late for the funeral viewing. I was very angry and very dissatisfied with Orbitz.
Thank you for the 5 stars!