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The Ritz-Carlton, Cleveland

5.0 star property
Luxury hotel with a restaurant connected to a shopping center in Cleveland

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Cleveland

Bar (on property)
Premium bedding, minibar, in-room safe, desk
View from property
Property amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
1515 West Third Street, Cleveland, OH, 44113
  • Place, JACK Cleveland Casino
    ‪3 min walk‬
  • Place, Rocket Arena
    ‪5 min walk‬
  • Place, Progressive Field
    ‪10 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

  • 656 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Lake View

LED TV, Netflix, iPod dock, pay movies

Junior Suite, 1 Bedroom, Lake View

  • 398 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Transfer Shower)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Mobility Accessible, Transfer Shower)

  • 656 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 656 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

The Westin Cleveland Downtown

Downtown Cleveland
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,987 reviews
$129 nightly
The price is $152
Jan 18 - Jan 19
Total with taxes and fees
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About the neighborhood

Cleveland

Located in Downtown Cleveland, The Ritz-Carlton, Cleveland is within a 5-minute walk of JACK Cleveland Casino and within 15 minutes of other popular attractions like Rocket Arena. This 206-room, 5-star hotel has conveniences like a restaurant, 24-hour room service, and a 24-hour gym. It's connected to a shopping center in central Cleveland, and also a short walk from Progressive Field and Huntington Bank Field.

What's nearby

  • JACK Cleveland Casino - 3 min walk - 0.2 miles
  • East 4th Street - 5 min walk - 0.3 miles
  • Rocket Arena - 5 min walk - 0.3 miles
  • Huntington Convention Center of Cleveland - 9 min walk - 0.5 miles
  • Progressive Field - 10 min walk - 0.6 miles

Getting around

  • Tower City-Public Square Station - 1 min walk
  • Cleveland Station - 2 min drive
  • Cleveland Hopkins International Airport (CLE) - 15 min drive

Restaurants

  • ‪Seven Chefs Buffet - ‬4 min walk
  • ‪Dunkin' - ‬1 min walk
  • ‪Hotel Cleveland Lounge Bar - ‬5 min walk
  • ‪The Library VIP Lounge - ‬4 min walk
  • ‪Kelly's Cajun Grill - ‬2 min walk

About this property

The Ritz-Carlton, Cleveland

Luxury hotel with a restaurant connected to a shopping center in Cleveland
The Ritz-Carlton, Cleveland offers a 24-hour gym, conference space, and a business center. Valet parking is available for USD 60 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include coffee/tea in a common area, express check-out, and free newspapers.
Guests can expect WiFi and LED TVs with satellite channels and Netflix. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other standard amenities include iPod docks, minibars, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 60 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 30 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • TURN Bar + Kitchen

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 204,514 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 14 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LED TV with premium cable/satellite channels
  • Netflix
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Ritz-Carlton
Ritz-Carlton Cleveland
Ritz-Carlton Hotel Cleveland
Ritz-Carlton Cleveland Hotel
Cleveland Ritz Carlton
The Ritz-Carlton Cleveland Hotel Cleveland
The Ritz-Carlton, Cleveland Ohio
Ritz Cleveland
The Ritz Carlton, Cleveland
The Ritz-Carlton, Cleveland Hotel
The Ritz-Carlton, Cleveland Cleveland
The Ritz-Carlton, Cleveland Hotel Cleveland

Frequently asked questions

Are free cancellation options available at The Ritz-Carlton, Cleveland?

The Ritz-Carlton, Cleveland provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Ritz-Carlton, Cleveland?

As of Jan 12, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Cleveland on Jan 18, 2026 start from $404.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Ritz-Carlton, Cleveland?

This hotel is situated in Downtown Cleveland within a 10-minute walk of JACK Cleveland Casino and Rocket Arena. You'll also find Progressive Field and Huntington Bank Field less than a mile away.

Is there parking available at The Ritz-Carlton, Cleveland?

Yes, valet parking is offered for USD 60 per night with in/out privileges. Electric car charging is also available for guests.

Does The Ritz-Carlton, Cleveland feature a casino?

No, The Ritz-Carlton, Cleveland doesn't have a casino.

Will I find an indoor pool at The Ritz-Carlton, Cleveland?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Ritz-Carlton, Cleveland?

Couples will appreciate amenities at this hotel, including around-the-clock room service and a minibar in each guestroom with some featuring lake views.

Does The Ritz-Carlton, Cleveland have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Ritz-Carlton, Cleveland have a restaurant that serves breakfast?

Yes, The Ritz-Carlton, Cleveland serves a cooked-to-order breakfast for a surcharge each morning at TURN Bar + Kitchen.

Will The Ritz-Carlton, Cleveland allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Ritz-Carlton, Cleveland for a fee of USD 150 per accommodation, per stay.

Are there connecting rooms at The Ritz-Carlton, Cleveland?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from The Ritz-Carlton, Cleveland?

The closest major airport to The Ritz-Carlton, Cleveland is Cleveland, OH (BKL-Burke Lakefront), which is 2.1 mi away (6 minutes by car). Another top airport is Cleveland Hopkins International Airport (CLE), which is located 12.1 mi away (15-minute drive).

Can I book a room with a balcony at The Ritz-Carlton, Cleveland?

No, at The Ritz-Carlton, Cleveland, there aren't any guestrooms that list a balcony.

Does The Ritz-Carlton, Cleveland have a wedding venue?

There are wedding services available at The Ritz-Carlton, Cleveland if that's in your vacation plans.

The Ritz-Carlton, Cleveland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 181 out of 275 reviews
Rating 8 - Good. 52 out of 275 reviews
Rating 6 - Okay. 23 out of 275 reviews
Rating 4 - Poor. 8 out of 275 reviews
Rating 2 - Terrible. 11 out of 275 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shane

Stayed 1 night in Sep 2025

2/10 Terrible

Inna

Stayed 1 night in Sep 2025

6/10 Okay

joe

Liked: Cleanliness, property conditions & facilities, room comfort

Ritz Cleveland for Clapton Concert

I wrote a check in review. It detailed my issues. I won’t repeat it. But it did not meet the standards of a Ritz Carlton.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Stayed 4 nights in Aug 2025

10/10 Excellent

Samuel King

Liked: Cleanliness, staff & service, property conditions & facilities
Real nice!
Stayed 1 night in Jul 2025

10/10 Excellent

carlton

The staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The walk thru tunnel to see the Cavs
Stayed 3 nights in May 2025

6/10 Okay

Anthony

Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. We will be back
Stayed 1 night in Mar 2025

2/10 Terrible

Meghan

Very poor communication with hotel front desk staff prior to arrival.
Stayed 1 night in Mar 2025

10/10 Excellent

Harut

Stayed 3 nights in Jan 2025

10/10 Excellent

Brianna

Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night get away

We had a very nice stay here , very nice and friendly staff Would definitely stay again And good drink choices
Stayed 1 night in Nov 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Traveled with group
Liked: Staff & service, property conditions & facilities
The staff was really nice and helpful, very clean and upscale dinning and atmosphere. The room was excellent!!
Stayed 2 nights in Oct 2024

2/10 Terrible

Greg

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked this hotel I expected exceptional service and quality that comes with the Ritz Carlton name and brand. I had asked several times prior to arrival for a roll away bed to be placed in the room. Upon check in at the desk I was told a roll away would be in the room and watched the employee even write it down. I was told not to worry it would be in the room once it was ready. After waiting past 4:00 to get the room we went upstairs and still no roll away bed. After waiting a few minutes I called again and the gentleman that answered said it would be in the room In a few minutes and not to worry. Yet again no bed came. I called again before I left the room for dinner was told It would be in the room when I got back. Come back to the room two hours later and yet again no roll away. Now I call again before going out for the night and this time I’m told not to worry it will be there when we arrive back. Would you like a guess what wasn’t in the room when we arrived back for the night. No roll away! Now at this point where we are tired ready for bed I call again and told it will be up shortly. After waiting and waiting and waiting it was enough. We made a make shift bed with pillows and slept on the floor. Wow! What a great ritz Carlton experience. Sleeping on the floor! Next issue. Walking into the room for the first time the smell of marjuana was so potent and horrible. Upon asking house keeping several times for help nothing again was done to remove the smell. This
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night but very much enjoyed this hotel
Stayed 1 night in Jun 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas, Barrington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent hotel in the center of Cleveland. Outstanding views, friendly efficient service. Best chef in the midwest.
Stayed 1 night in May 2024

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and the facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

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