The staff were very nice and helpful
The property itself was fine. Fairly new and clean, just very bare bones, no carpet in rooms or microwaves.
Super helpful and pleasant staff at all hours. Good location.
Lobby was great all kinds of chairs-desks diffrent designs. not many food choices in walking distance. Convenient to cleveland clinic I stayed here night before a procedure I was to have done instead of fighting Cleveland morning traffic the day of test.
The employees are nice, but the hotel needs to do a better job of cleaning the common lobby areas. The lobby floor was filthy and looked to not have been mopped for quite some time. The room was clean, but the hallways were also dirty.
The best thing about this hotel was the staff, who were all tremendously helpful and friendly. The location is great, close to everything in town. Rooms were well maintained, but our room was really small. We could barely move around the beds, and with 3 of us, it felt cramped. Also the workspace in the room was right near the air conditioner. Difficult to work there. The one standout negative was the breakfast, which was really bad. On the other hand, the coffee provided was surprisingly good, and the fact that it was available 24 hours was great. Overall, it's a pretty good spot for the price.
Price was too high for small room with no furniture.
The hotel is in a good location to numerous areas. We especially enjoyed Asia Town and the Italian Village. Good museums also nearby. The room was a little small but adequate. TV in the room would be better if it had Netflix or other streaming capabilities. The free breakfast was subpar even for free. Bagged mini waffles/pancakes heated in a microwave need to be changed to something better, they were bad.
Televisions never work. First stay there, the service was down. Second stay the television wouldnt turn on. The manager came 2 hours later to addrees the problem.
Very clean. Great location. Loved the soap, shampoo, conditioner, and body wash. Very friendly staff too.
Floor in room was sticky for some reason. Air conditioning fan way too loud & blowing on 2nd queen bed. Breakfast was pretty good. Had waffles, scrambled eggs. The orange juice tasted like Tang & apple juice was watered down. Free parking was a plus. Was very close to Cleveland Clinic.
New hotel with nice rooms and friendly staff. Midtown is about 10 min drive from downtown so close enough to make the cheaper rate worth the distance.
The bed was very comfortable and the breakfast bar was very good. The decor was a bit too trendy for my tastes and some of it felt cheap (such as the vinyl wood-look flooring in the rooms. The price, however, is lower than many name brand hotels, which means I'd definitely stay here again.
Liked spaciness, quiet and comfortable. Have friendly service. Breakfast could be improved some.
Located in Hough within a mile (2 km) of Cleveland Clinic, Tru By Hilton Cleveland Midtown is within 2 miles (3 km) of other popular sights such as Case Western Reserve University. This 115-room hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.
Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Guests can expect free WiFi and 55-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, safes, and phones are also standard.
Tru By Hilton Cleveland Midtown features a 24-hour gym, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include coffee/tea in a common area, laundry facilities, and a convenience store.
The staff were very nice and helpful
The property itself was fine. Fairly new and clean, just very bare bones, no carpet in rooms or microwaves.
Super helpful and pleasant staff at all hours. Good location.
Lobby was great all kinds of chairs-desks diffrent designs. not many food choices in walking distance. Convenient to cleveland clinic I stayed here night before a procedure I was to have done instead of fighting Cleveland morning traffic the day of test.
The employees are nice, but the hotel needs to do a better job of cleaning the common lobby areas. The lobby floor was filthy and looked to not have been mopped for quite some time. The room was clean, but the hallways were also dirty.
The best thing about this hotel was the staff, who were all tremendously helpful and friendly. The location is great, close to everything in town. Rooms were well maintained, but our room was really small. We could barely move around the beds, and with 3 of us, it felt cramped. Also the workspace in the room was right near the air conditioner. Difficult to work there. The one standout negative was the breakfast, which was really bad. On the other hand, the coffee provided was surprisingly good, and the fact that it was available 24 hours was great. Overall, it's a pretty good spot for the price.
Price was too high for small room with no furniture.
