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Recent guest reviews

Historic hotel within walking distance to casino

Location was good, but the hotel didn’t have anything special to it. It looked like it was a deserted hotel. I would stay here again.

None thank you. Have a nice day. Good day. Great life.

Beautiful old property oozing with character and history. Unfortunately, a little restoration needed in public areas as well as guest rooms.

The room suite city view was amazing but the woman at the check in desk was less than friendly!!!

Great location and nostalgic setting. Executive Room was as advertised.

The hotel was very beautiful in the inside,decorated nicely, and located in a great area.

Beautiful hotel. Room was clean and staff was great. Would book again.

Staff was great but the hotel was a little outdated

There’s no parking within blocks of the hotel except their parking garage. A friend dropped me off and had to pay $20 to get out of the parking garage and they charged me $32 for parking there as well she was in a put just dropping me off. So $52 to park for 1 hour. Insaine.

Location is in downtown area, dislike the bed, was to soft. charge for bottled water was a insult

lobby was great but the rooms were outdated and poorly laid out.

The hotel is gorgeous. Very clean. Staff was friendly and helpful. Room was clean and comfortable. Did not like the overpowering smell of cleaner or perfume in the lobby.

Easy access to The Cavs game n The Jack casino. Staff are accommodating and very friendly

For the money we paid wd expected the room to NOT have patched up holes in the walls, bath tub or sink.i get it's old but a bit of extra care? Maybe better beds and shampoo and conditioner in the bath?

Public Sq Cleveland OH

Hotel highlights

  • Walking distance to JACK Cleveland Casino and Cleveland Arcade
  • Onsite dining
  • Casino
  • Fitness center

Located in Downtown Cleveland, Renaissance Cleveland Hotel is adjacent to JACK Cleveland Casino and within a 10-minute walk of other popular attractions like Rocket Mortgage FieldHouse. This 4-star hotel has 491 rooms and welcomes guests with a restaurant, a casino, and a fitness center. Centrally located in Cleveland, the hotel is connected to a shopping center and also a short walk from Huntington Convention Center of Cleveland and Progressive Field.


Dining

In addition to a restaurant that serves breakfast, there's also a lobby lounge. Order from room service to satisfy your hunger without leaving your room. Full breakfast is offered for a fee each morning from 6:30 AM to 11:30 AM.


Rooms

All 491 air-conditioned rooms feature coffee makers, safes, and phones. TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Ironing boards, desks, and wardrobes or closets are also standard.


Property features

Guests staying at Renaissance Cleveland Hotel enjoy access to a casino, a fitness center, and WiFi in public areas. Valet parking is available for USD 36 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this historic hotel include conference space, a business center, and express check-out.

Room options

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Suite, 1 Bedroom, Non Smoking, City View

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking, View

2 Queen Beds | Sleeps 4

Guest reviews for Renaissance Cleveland Hotel

Everyone (23) Couples (7) Family (8)
4
Family

Historic hotel within walking distance to casino

By on Apr 4, 2021

Review comment responded on Apr 9, 2021

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

2
Family with small children

Location was good, but the hotel didn’t have anything special to it. It looked like it was a deserted hotel. I would stay here again.

By on Apr 2, 2021

Review comment responded on Apr 9, 2021

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

5
Family

None thank you. Have a nice day. Good day. Great life.

By on Mar 25, 2021

Review comment responded on Mar 29, 2021

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

3
Partner Couples

Beautiful old property oozing with character and history. Unfortunately, a little restoration needed in public areas as well as guest rooms.

By on Mar 22, 2021

Review comment responded on Mar 23, 2021

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

4
Friends

The room suite city view was amazing but the woman at the check in desk was less than friendly!!!

By on Jan 29, 2021

Review comment responded on Jan 30, 2021

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

4
Partner Couples Friends

Great location and nostalgic setting. Executive Room was as advertised.

By on Jan 19, 2021

Review comment responded on Jan 20, 2021

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

5
Partner Couples

The hotel was very beautiful in the inside,decorated nicely, and located in a great area.

By on Jan 4, 2021

Review comment responded on Jan 4, 2021

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

5
Family

Beautiful hotel. Room was clean and staff was great. Would book again.

By on Jan 2, 2021

Review comment responded on Jan 3, 2021

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

4
Business Business

Staff was great but the hotel was a little outdated

By , from Chicago on Oct 19, 2020

Review comment responded on Oct 20, 2020

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon

2
Everyone

By on Sep 21, 2020

Review comment responded on Sep 22, 2020

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Renaissance Cleveland Hotel

24 Public Sq, Cleveland, OH 44113
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