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Recent guest reviews

the property could use an upgrade, other then that it was fine, good location. Carpet and furniture felt dated

It was not worth what they charge for a night Also the sheets did not fit the bed they kept coming off

The hotel room smelled really bad like cigarette smoke, I’m not sure if someone smoked in there before we arrived, or if there were smokers next door. The linens also did not appear to be changed on one of the beds.

The employees were very accommodating

Staff was amazing and the bar/restaurant was a great time after watching the Brewers no hit the Indians.

The staff was very friendly

front desk , was terrible , adding , parking cost , the breakfast , also disgusting , one thing , they say , if you reserve by ORBITZ , it's different , if you make reservation direct to them . this hotel steal your money.

It was next to the ballpark

The only thing that I didn't like was having to pay for the parking. That came as a bit of a supersize.

The room and location were good. The staff was really friendly and helpful. I want a fan of the paid parking given that the parking lot was at capacity every night

Friendly staff.

We had tickets to see the Cleveland Indians so it was so convenient to have it so close to where we stayed in. Staff were very polite and answered our questions correctly. Will definitely stay here again

When I checked in and got to my room there were electrical wires in the bathroom hanging out with a note that said they sparked. I was given another room however the A/C was quite noisy.

Noise complaint @1 pm . By manager . Wouldn’t recommend at all

This hotel is a trick. It uses the Hilton name to charge very high & unreasonable prices. But comes with half the service & enities. My worst hoteql in my life

These beds are clearly not queen size as advertised, they are small. WiFi is spotty at best. The first room I was given had an employee sleep in the room.

This is the third time I have stayed here when traveling to Cleveland. The Hotel is centrally located so its near everything you’re going to want to do. It sits directly across from Progressive Field and directly down the street from the Rock Hall of Fame. The Hotel has a very friendly staff who has always greeted me with a smile and has been super accommodating. I love the lobby & lounge area, the rooms are clean and spacious, and when the pool and fitness area is open its a great amenity to take advantage of. In the rooms I love the kitchenette area that has storage, coffee maker, microwave, and mini refrigerator with freezer compartment. And the beds are so comfortable, clean, and meticulously made. Hands down you cannot beat the location, experience, friendly service, and comfort for the price. This is why I have been a repeat customer since 2018.

Carnegie Ave Cleveland OH

Hotel highlights

  • Walking distance to Progressive Field
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Cleveland, Hilton Garden Inn Cleveland Downtown is within a 5-minute walk of Progressive Field and within 15 minutes of other popular attractions like Rocket Mortgage FieldHouse. This 240-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.


Dining

In addition to a restaurant that serves breakfast, there's also a bar. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

43-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include MP3 docks, microwaves, and coffee makers.


Property features

At Hilton Garden Inn Cleveland Downtown, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 21.60 per day. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a spa tub, a 24-hour business center, and express check-in.

Room options

Room, 2 Queen Beds, Accessible (Shower)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Deluxe Room, 2 Queen Beds, Hearing Accessible

2 Queen Beds | Sleeps 4

Deluxe Suite, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Hilton Garden Inn Cleveland Downtown

Everyone (14) Couples (9) Family (12)
4
Family Friends

the property could use an upgrade, other then that it was fine, good location. Carpet and furniture felt dated

By on Sep 6, 2022

3
Partner Couples

It was not worth what they charge for a night Also the sheets did not fit the bed they kept coming off

By on Aug 8, 2022

5
Everyone

By , from Saint Clair Shores on Jan 25, 2022

2
Friends

The hotel room smelled really bad like cigarette smoke, I’m not sure if someone smoked in there before we arrived, or if there were smokers next door. The linens also did not appear to be changed on one of the beds.

By on Jan 25, 2022

5
Family

The employees were very accommodating

By on Dec 2, 2021

Review comment responded on Dec 13, 2021

Thank you for staying with us and your feed back is important.

3
Everyone

By on Oct 3, 2021

5
Partner Couples

Staff was amazing and the bar/restaurant was a great time after watching the Brewers no hit the Indians.

By on Sep 12, 2021

Review comment responded on Sep 19, 2021

Thank you for staying with us and we hope to see you again soon.

2
Family

The staff was very friendly

By on Aug 16, 2021

1
Business Business

front desk , was terrible , adding , parking cost , the breakfast , also disgusting , one thing , they say , if you reserve by ORBITZ , it's different , if you make reservation direct to them . this hotel steal your money.

By on Aug 15, 2021

4
Family

It was next to the ballpark

By on Jul 24, 2021

Hilton Garden Inn Cleveland Downtown

1100 Carnegie Ave, Cleveland, OH 44115
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