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Recent guest reviews

Location was convenient and close to everything and room itself were very nice and exceeded expectations.

Need new security staff walking around. They are wanna be tough police officers but really they are just security. They harassed me because I didn’t take the elevator and wanted to take the stair case. It’s ruined my whole experience. I will never be back again.

room was not nice bed wasnt comfy customer service was subpar breakfast was not good just wasnt happy for the that i paid ididnt expect what i had very disappointed with my stay.Sorry just being honest stores close to early eating places closed early Just not a pleasant stay.

It smells like a old building every think in there need to be remodeled

Location was great as the room was very clean. The staff was friendly and valet parking was great

The staff and the check in was very good and the jacuzzi room was clean and spacious!!

Love the wood floors and location. Staff is very nice and helpful

Rooms were very spacious! Parking could be a bit tricky unless you use the valet which we didn’t. We had some uninvited fruit flies in the room which was odd because we didn’t have any fruit. Breakfast was very good. All around great experience

Love the wood flooring. Very spacious. Wish we were staying longer

Clean, vintage atmosphere, great location to Progressive Field.

The hotel was located in a great place in the city.

Really spacious rooms. Felt like the price was high. Otherwise nice hotel with a very nice staff. Good free breakfast too!!!

We have stayed here before and loved the building , but 2 times we stayed the whirlpool tub did not work and this time I opted for a different room the view was horrible and the room was not very clean

Euclid Ave Cleveland OH

Hotel highlights

  • Walking distance to Cleveland Arcade and Rocket Mortgage FieldHouse
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • 24-hour fitness center

Located in Gateway District, Holiday Inn Express Cleveland Downtown, an IHG Hotel is adjacent to Cleveland Arcade and within a 10-minute walk of other popular attractions like Rocket Mortgage FieldHouse. This 141-room hotel welcomes guests with free breakfast and conveniences like a 24-hour fitness center and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 141 rooms provide coffee makers, free local calls, and ironing boards. 48-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers. Wardrobes or closets are also included. Housekeeping is available on request.


Property features

Holiday Inn Express Cleveland Downtown, an IHG Hotel features a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Valet parking is offered for USD 27.00 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Additional amenities include coffee/tea in a common area, a microwave in a common area, and an arcade/game room.

Room options

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Suite, 1 Bedroom, Non Smoking, Jetted Tub

1 King Bed | Sleeps 4

Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Room, 1 Twin Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

1 Twin Bed | Sleeps 2

Guest reviews for Holiday Inn Express Cleveland Downtown, an IHG Hotel

Everyone (17) Couples (5) Family (8)
5
Friends

Location was convenient and close to everything and room itself were very nice and exceeded expectations.

By on Mar 26, 2021

Review comment responded on Mar 26, 2021

Thank you for the review of your stay! We hope to see you again in the future.

5
Everyone

By on Mar 19, 2021

Review comment responded on Apr 1, 2021

Thank you for your review!

5
Everyone

By on Mar 12, 2021

Review comment responded on Mar 22, 2021

Thank you for the review of your stay with us!

1
Business Business

Need new security staff walking around. They are wanna be tough police officers but really they are just security. They harassed me because I didn’t take the elevator and wanted to take the stair case. It’s ruined my whole experience. I will never be back again.

By on Feb 22, 2021

Review comment responded on Feb 22, 2021

Thank you ANONYMOUS for the review of your stay. I'm sorry to hear that you thought our security team was harsh, but I find it hard to believe they harassed you as that department usually gets the most compliments. I'm sorry to hear that this "ruined" your whole weekend and that you won't be returning. Take care!

3
Everyone

By on Nov 25, 2020

Review comment responded on Nov 25, 2020

Thank you for rating your stay with us. I wish I had more information to see what could have been improved on! Safe travels!

4
Everyone

By on Oct 16, 2020

Review comment responded on Oct 19, 2020

Thank you so much for the review of your stay!

1
Family

room was not nice bed wasnt comfy customer service was subpar breakfast was not good just wasnt happy for the that i paid ididnt expect what i had very disappointed with my stay.Sorry just being honest stores close to early eating places closed early Just not a pleasant stay.

By , from las vegas nevada on Aug 19, 2020

Review comment responded on Aug 19, 2020

I'm sorry to hear that you thought the customer service was "subpar" and you didn't like the breakfast. As far as the restaurants and stores closing early, the hotel can not dictate hours of other businesses, so we are sorry to hear this affected your overall stay. Take care.

2
Partner Couples Family

It smells like a old building every think in there need to be remodeled

By on Jun 1, 2020

Review comment responded on Jun 5, 2020

Thank you for your review. It is an old historic building, actually, which sets us apart from the rest. Thanks for staying!

5
Partner Couples

Location was great as the room was very clean. The staff was friendly and valet parking was great

By on Mar 11, 2020

5
Everyone

By on Nov 1, 2019

Holiday Inn Express Cleveland Downtown, an IHG Hotel

629 Euclid Ave, Cleveland, OH 44114
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